Trusted Agent profile · Banbury · Oxfordshire
Verified
★★★★★
205 reviews across 3 platforms
Ground Floor, Guardian House 7 North Bar Street, Banbury, Oxfordshire, 0X16 0TB
Part of Martin & Co, see every office.
Martin & Co's office in Banbury, Oxfordshire, at Ground Floor, is rated 3.9 out of 5 across 205 reviews on three platforms, including 148 Google reviews rated 4.0.
We are proud to have been serving the communities of Banbury and surrounding areas for over ten years - providing specialist advice, and support across all areas of the property market. Our Oxfordshire born-and-bred Director David Stone has over three decades of industry experience, and is a member of the Association of Residential Letting Agents (ARLA) as well as having been trained and qualified through the National Federation of Property Professionals (NFoPP). Centrally located in the town's bustling Castle Quay development, our expert team provide sales, lettings and property management services to our diverse portfolio of clients. With our local knowledge and in-house maintenance department, you'll receive the very highest standards of service from Martin & Co Banbury at all times. Whether you have a property for sale or you're looking for a house to rent in the area, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Banbury on 01295 701773.
Every review we hold for the Banbury office, from every platform, shown as written. First names only.
5/5
GoogleDear Emily, Thank you so much for your glowing review! We're thrilled to hear that Elliott was able to assist you in finding the perfect home for you and your daughter in Banbury. Your satisfaction and willingness to use our services again mean the world to us. We look forward to the opportunity to serve you in the future! Best wishes, The Martin & Co Banbury
5/5
GoogleDavid Stone and the team have been absolutely brilliant. When the rent was not paid by the tenant, it was sorted within 3 days and major repairs were completed to a high standard in record time at a very reasonable cost. Always very polite and professional. With excellent advice that only comes with experience and honesty. Can highly recommend.
5/5
GoogleI highly recommend them. Had a great experience with the team, Leah and Weronika extremely helpful throughout the whole process, and very patient with us. Meet Martin at sign up, great guy also. Will definitely be using them again in the future. 10/10
1/5
GoogleAn absolute nightmare to go through. From the first phone call with David there were red flags. He was rude and irritable. We discovered that the property we rented through this agency had severe mold and damp, structural issues, and was … More
5/5
GoogleI have to say David , Grace and Zuleka are always helpful and kind and if there’s an issue they are always straight onto it and get back very quickly every time. They are very helpful when you need them and don’t hassle you or make you feel uncomfortable .This was my first viewing flat and am very new to uk.They are very friendly and helpful even Grace was sick still she helped a lot . I recomended my friend also Zuleka helped her also.Very friendly great team .if i can rate above 10/10 i will do that .
5/5
GoogleI had a great experience working with the team at Martin & Co Banbury during the sale of my house. The communication was excellent throughout the whole process and everything was handled very professionally. Highly recommended!
5/5
GoogleQuite impressed with the efficiency of Martin & Co Banbury Lettings and Estate . They managed our application professionally and kept us updated at every stage. Attended all our phone calls everytime we called, always responsive to our emails and helpful throughout the referencing process. Very straightforward and honest team to deal with. I Highly recommend 😊 💯
5/5
GoogleI started renting a flat from Martin and Co. In Banbury. From January 2021. I had a good serve and the staff are very positive, and ready to help i would say they loot after there tenats. When I had to move they went out there way to fond us a different flat. I would say keep doing well.
5/5
FacebookGrace is a phenomenal Agent - she seemed to have a magical touch to make things happen for us in an instant - thank you Grace for being extremely responsive … Highly recommending this Agency for a smooth transition to your new place especially if you are dealt by these awesome agents ….
It was a pleasure 😇
3/5
GoogleI have been using martin&co letting agency for 15 years and they have given me a 1st class service,and have overseen any maintenance issues needed. In the 15 year's I have been with them my property as only been empty for 1 week. I couldn't thank David Stone and his team enough. A big well done👍 …
5/5
GoogleHad a pleasure dealing with the team at Martin and Co Banbury. Very friendly and knowledgeable staff and would use again. Special thank you to David Stone and Jamie Gibson. ⭐️⭐️⭐️⭐️⭐️
5/5
GoogleHello, Martin & Co have been amazing with us for our home and they have great service and helpful staff, Special mention for Jamie Gibson and David Stone
5/5
TrustpilotWas my first time looking for a…
Was my first time looking for a property That was a bit nervous at first as I walked into the office the staff there made me fell completely Comfortable and ease And help me find exactly what I was looking for. Recommend them to anyone looking for a property or rent a property.
5/5
GoogleMartin & Co is the best property agency I have come across in Banbury. David the manager always goes the extra mile for his clients with an excellent customer service! I was trying to rent my property with Martin & Co but I rented the property to a family member. It happened that they were looking to rent a house as I was looking for a tenant. I would recomend this agency to anyone! Great customer service!!! 🙂PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHighly recommend David, he went above and beyond to make sure all my needs were met. Genuine guy which understands issues which is hard to find. Thank you
5/5
FacebookWe had a difficult time searching for a good place in Banbury, thank God for Grace who made things happen. she was so polite, caring and friendly. I'm extremely grateful. Anytime, anyday I recommend Martin & Co.
Thank you so much. I have a great team here and I’m so pleased you are with us
1/5
Google1 star is too generous! Gaslighter extraordinaire! Highly unprofessional! Do everything you can to avoid dealing with Director David. I will never do business with him again.
5/5
GoogleIf I could I would have given 10/10 due to Martin & co going above and beyond to find us a house. david manager is just the nicest of people we have ever met and anything we needed sorting was sorted quickly and problem free. Our landlord was also very nice and a lovely gentleman well all the staff at Martin & co have always been very helpful David manager, when we locked ourself out came out on day of to let us in which was so nice and never even charged us a penny like most agencies would we had our deposit paid back within a week which is fantastic and helpful and the rent repaid fast when new tenants moved in we have never had to make a complaint or ask more then twice about anything they're very professional easy going and fast working and on time which is a bonus we are sorry to say bye but needed a bigger property due to growing family or would have stayed would definitely go back to Martin &co in the future though If we ever needed to so happy with the service we received and will recommend to anyone ☺️
5/5
GoogleI supported my brother in leasing a property through Martin and co. My brother has additional needs. When covid-19 hit with all the associated social distancing needs, and it came the time for my brother to move into a social housing property (he had been on a list for for long time)... things looked pretty bleak and difficult as his usual support network were physically unable to help due to government guidelines. Martin and co stepped up, and supported my brother with ensuring the property was left at a standard that would have been left in- if his normal network had been around to help him with this. They absolutely went above and beyond their normal processes during this unprecedented time to support someone who was vulnerable. David was particularly supportive, thinking outside the box during these times and doing whatever he could professionally (and even more wonderfully) personally to help. This will not be forgotten. Also a heads up to Marcia. From day one has been massively supportive. Thank you Marcia. Thank you Martin and co for making a very difficult time for lots including my brother, more bearable with your kindness and compassion.
5/5
TrustpilotA massive thank you to David S for…
A massive thank you to David S for giving me the opportunity to work with a lovely bunch of people. I loved every day, a fun bunch, I will miss you all. Liz S
1/5
GoogleThe worst Estate agent in Banbury, a thoroughly unpleasant service from start to finish. Overpriced like all Estate Agents but Martin and Co Banburys speciality was copied and pasted paperwork that was untidy and unkempt. You get the impression the office staff do nothing a day for the gratuitous fees charged. The office is a tacky mess. The staff are just as rude if you walk in off the street as if you make an appointment. We heard nothing from them after we'd paid our fees and deposit. Even then, we lost holiday from work as the property was not ready for the arranged date. There was no apology and an unwillingness to be flexible at the end of the tenancy. Disgraceful behaviour. We were offered a long term tenancy but this was a lie. The tenancy only lasted one year for no reason whatsoever. No complaints were made to us and the only notice we received the tenancy was to end was a letter in the post. It has now become obvious that this was a short term let all along and we were lied to by an unscrupulous landlord and agent. The service is the poorest I have ever received. The member of staff who was the most unpleasant was Nicola Halfpenny. After a year of dreadful service in a flat we maintained ourselves, she was unapologetic and rude. I will be circulating this review on nunerous platforms for future potential employers to see. We received no reasons for the ending of the tenancy and no assistance in finding elsewhere. They also refused to honour the 2 days we were late moving in by due to their own incompetence. Martin and Co already has a poor reputation in Banbury and we will be making a further complaint to head office for the two month wait receiving our deposit after moving out. Avoid at all costs.
4/5
GoogleAfter a positive experience with David and the team in the lettings department we would recommend Martin & co in Banbury. The team were extremely helpful putting the property on the market and sorting things out for us we weren’t local to … More
Thank you for your comments Duane
1/5
TrustpilotThe worst Estate agent in Banbury
The worst Estate agent in Banbury, a thoroughly unpleasant service from start to finish. Overpriced like all Estate Agents but Martin and Co Banburys speciality was copied and pasted paperwork that was untidy and unkempt. You get the impression the office staff do nothing a day for the gratuitous fees charged. The office is a tacky mess. The staff are just as rude if you walk in off the street as if you make an appointment. We heard nothing from them after we'd paid our fees and deposit. Even then, we lost holiday from work as the property was not ready for the arranged date. There was no apology and an unwillingness to be flexible at the end of the tenancy. Disgraceful behaviour. We were offered a long term tenancy but this was a lie. The tenancy only lasted one year for no reason whatsoever. No complaints were made to us and the only notice we received the tenancy was to end was a letter in the post. It has now become obvious that this was a short term let all along and we were lied to by an unscrupulous landlord and agent. The service is the poorest I have ever received. The member of staff who was the most unpleasant was *Removed by Martin and Co*. After a year of dreadful service in a flat we maintained ourselves, she was unapologetic and rude. I will be circulating this review on nunerous platforms for future potential employers to see. We received no reasons for the ending of the tenancy and no assistance in finding elsewhere. They also refused to honour the 2 days we were late moving in by due to their own incompetence. Martin and Co already has a poor reputation in Banbury and we will be making a further complaint to head office for the two month wait receiving our deposit after moving out. Avoid at all costs.
1/5
GoogleDisgusting how this company deal with things and to ignore your emails!
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