Martin & Co Banbury reviews

★★★★★ 5/5

Google

Leah and the team have been nothing but kind and helpful. We received an eviction notice in February, out of the blue and have been at our current family hone for 9 years this April so it was quite a shock! When we first started looking online so many agents stated that there were over 100 people interested in each property and we would be added to waiting lists to even view. Then we spotted a beautiful house and contacted Martin & Co through their online form on a property website to which we were emailed back promptly and politely, offering us a viewing straight after the weekend. We then had 2 viewings in quick succession, children in tow and have now secured the property which ticked so many boxes! Referencing was surprisingly easy (through Homelet) despite our own complicated (self employed!) situation. We have had updates throughout from Leah and are now excited about the next steps! So grateful to have an easy experience and can't quite believe that the first property we viewed turned out to be the perfect one for us!

Elly · 13 March 2026

★★★★★ 4/5

Google

Leah is a diamond! Since she joined the agency she has transformed the experience we have as landlords. Attentive, responsive and professional, she is always on the front foot to deal with matters arising which gives us great peace of mind given that we live abroad.

Carlton · 26 September 2026

★★★★★ 1/5

Google

If I could rate 0, I would. When my water was turned off they didn't even provide alternative accommodation for me, nor any drinking water provision. Literally land Lords from hell. Edit 16-Dec-25 Martin & Co. reached out to me. Here is my reply: On returning home one evening, I discovered that I had no cold running water. The toilet would not flush, and the washing machine would not fill. After confirming with neighbours that they still had water, I contacted Thames Water, who attended promptly. They established that there was no stopcock within my flat and that there were no supply issues in the area. They advised that a neighbour must have turned off my water supply. Before leaving, they kindly provided me with bottled water. As your office was closed at the time, I contacted you the following morning. You later confirmed that a leaseholder in the flat above had indeed turned off the stopcock to his water supply, inadvertently cutting off mine, and that he had subsequently gone on holiday, making him unreachable. As a result, I was left without running water for a total of 12 days. During this period, no alternative accommodation was offered to me, nor was I provided with drinking water, despite the property being uninhabitable without a functioning water supply. Instead, responsibility was placed on the landlord, and several plumbers were sent to my home, all of whom confirmed what Thames Water had already established: there was no stopcock in my flat. One plumber even advised me to withhold rent until the issue was resolved. Throughout the 12 days without water, I had to drive to PureGym in Banbury to shower, use a launderette for washing clothes, and purchase bottled water at my own expense for drinking, cooking, and basic hygiene. Due to the intolerable living conditions, I chose to stay at Warwick Services across two weekends to access a flushing toilet, a working shower, and running water. I limited my hotel stays to weekends to reduce costs, as I did not expect to be offered reimbursement for hotel accommodation, and indeed, none was offered. After persistent requests, I was eventually offered one month’s rent as compensation. However, this does not reflect the severity of the situation or the failure to provide appropriate support during a period in which the property was clearly not fit for human habitation. It is also important to note that the flat should never have been rented out without its own stopcock, as required under the Water Supply (Water Fittings) Regulations 1999, which state that every property with a water supply must have its own stopcock.

Phillip · 13 January 2026

★★★★★ 5/5

Google

I had a great experience with the agency when I rented a house through them. Leah was my main point of contact, and she was extremely professional, helpful, and responsive throughout the entire process. She made everything clear and straightforward, which made the experience smooth and stress-free. I truly appreciate her support and would highly recommend this agency to anyone looking to rent a property.

Alex · 10 May 2026

★★★★★ 5/5

Google

I don’t even know where to start. I’ve only been looking for a property for a short while. And in just a short time we found the property for us. Thank you to the team of Martin and co. This whole process has been so smooth sailing. A massive thank you to Leah. She has personally being helping me from the start. And has been so patient with me and all my questions. This is my first time looking into renting and Leah has made this process so easy and stress free for me and my partner. And the way she explained everything to us in such an easy way to understand. I couldn’t recommend Martin and co enough for the experience we have had. If anyone is looking for a property. Martin and co is the place to go.

Molly · 13 October 2025

★★★★★ 1/5

Google

An absolute nightmare to go through. From the first phone call with David there were red flags. He was rude and irritable. We discovered that the property we rented through this agency had severe mold and damp, structural issues, and was freezing through the colder months, which we could not regulate as the landlords controlled the heating on the property. When we brought up these issues, the agency gaslighted and dismissed us. And on top of that, unknown to us, we were paying for the landlord's nan's electricity bill the whole time, this was not in the tenancy agreement nor mentioned by the landlord. This whole situation left us stressed, depressed, anxious, and taken advantage of. Fortunately we were able to break our lease. Don't walk, RUN from Martin & Co Banbury!

Eliza · 10 October 2025

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I rented through Martins & Co for over 3 years, and I honestly couldn’t have asked for a smoother experience. From the beginning to the very end, their team was professional, supportive, and genuinely kind. A big thank you to David, the manager, who made my entire tenancy incredibly easy and stress-free. Even when I needed to end my tenancy earlier than planned, he was extremely helpful and understanding. Special thanks to Leah, who quickly re-listed the property and handled everything with warmth and efficiency. She’s not only helpful but truly friendly and genuine, I’d definitely recommend anyone to work with her if they get the chance. And thank you to Weronika as well for the great energy and effort she put into the viewings for the next tenant. Overall, I highly recommend Martins & Co to anyone looking to rent or let a property. Their team is professional, responsive, and really cares about their clients. Thanks again for everything!

Roger · 10 October 2025

★★★★★ 5/5

Google

Leah has genuinely been so unbelievably helpful throughout my whole process, from viewing to renting! I emailed the office about a property I was interested in and asked if I could book a viewing, I got a pretty instant response with dates and times and was booked in for the next day. Looking around the property, it was obviously a well kept and looked after space. I registered my interest and immediately got a response with the next steps (referencing etc.). Majority of the process after the initial viewing was online so it was very straightforward and efficient, however, I had a few questions along the way and Leah was consistently providing reassurance where it was needed. I had to go into the office at one stage to look over some documents and it was a very welcoming environment, I would definitely say from the start I was made to feel like my comfortability was priority by Leah and the Martin&Co team. I would 100% recommend Martin&Co⭐️

Summer · 10 October 2025

★★★★★ 5/5

Google

Hello. we have used Martin & Co for my lettings and property related matters for circa 10 years, and always find them to be extremely competent, knowledgable, and helpful. This is why we have partnered with them for our property portfolio in Banbury. We would like to make a special mention to David and Jamie for their help. One of the nice things is that they are helpful themselves in their areas of expertise, yet also helpful when they suggest other specialists if they think that someone else may be better suited to help. We would highly recommend them and would be happy to provide a reference for anyone who would like to contact us.

Abdul · 10 October 2025

★★★★★ 5/5

Google

I had a fantastic experience with Martin & Co Banbury for my property management needs. David and Ellot were incredibly professional, supportive, and easy to communicate with throughout the entire process. They made everything feel straightforward and stress-free, always taking the time to explain things clearly and respond quickly. A special thank you also to Jamie, who was always willing to lend a helping hand and made the whole experience even smoother. Overall, the team went above and beyond, and I truly appreciate their dedication. I wouldn't hesitate to recommend Martin & Co to anyone looking for reliable and caring property professionals.

Sergio · 13 August 2025

★★★★★ 5/5

Google

Leah Stone was fantastic to work with. She was professional, responsive, and made the whole process smooth and stress-free. Her communication was excellent and she was always happy to answer questions and keep things moving. I’d highly recommend Leah to anyone looking for a reliable and helpful agent.

Charlotte · 30 March 2026

★★★★★ 5/5

Google

David at Martin and co Banbury has managed 8 flats for my business, Right Investments limited, We trusted David with Taylor House Christchurch Banbury, He has managed 7 flats there, We have been extremely happy in the manner they have been managed, through out the last 8 years they have been occupied and well managed!! David and the team at Banbury are extremely good at what they do!! 10/10 for service and management😊

Tariq · 13 August 2025

★★★★★ 5/5

Google

Last year I was thinking about buying a property to rent out, but hadn't a clue what to do. I went to a evening seminar hosted by Martin and Co which explained all about the new laws and how they could help. I decided to go ahead and use Martins an Co. Very professional team, who helped me through the process, and I found my point of contact Leah very helpful whenever I had any questions. My property was let out quite quickly.

Jeff · 10 July 2026

★★★★★ 5/5

Google

Leah and David were brilliant in helping me and my friend secure a property. Kept us up to date regularly with great communication and very helpful when showing us round the property, many thanks again.

Daniel · 30 March 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I’m very happy with the service I received from Martin & Co. Everyone was friendly, professional and helpful throughout the whole process. They made everything much easier and kept me informed along the way. I really appreciate their support and would happily recommend Martin & Co to anyone looking for a reliable and professional estate agency.

Dagmara · 10 September 2026

★★★★★ 5/5

Google

Martin & Co is Excellent service company & very Friendly staff ♥️🙏 Thank you so much for Leah to help me and my daughter for get our lovely new Flat ♥️ You are the best ♥️🙏 And thank you David too for all your help us me and my daughter … More

Rawiya · 21 September 2025

★★★★★ 5/5

Google

I was looking for a place for a while but had no luck anywhere so I got in contact with David and Leah and I’m so surprised on how fast they both was to help me so I just want to say a massive thankyou to you both

Hayden · 15 October 2025

★★★★★ 5/5

Facebook

** AVOID **I helped my partner move out a property on Tramway Road, Banbury in April. We replaced all carpets (as pre-agreed with the Landlord) costing £500 and the property was left in the same condition as received. This being.. it had dirty walls and various imperfections. Prior leaving we had the flat cleaned professionally, except the fridge freezer which we accept. Did we everything they asked. Since then, Martin & Co have informed us that we are loosing £600 of our £750 deposit due to the property needing a 'repaint'. Does paint really cost £600? They also said that the flat had to be cleaned, and 6 lightbulbs had to be replaced. Expensive lightbulbs right?.... We have since spoken to the new tenant (lovely lady) who has told us that the property has NOT been painted, she cleaned the freezer herself, and that the lights were working fine when she moved in. Martin & Co have done nothing to it, but taken our £600! We would also like to state, that the infantry photos Martin & Co took of the property (after leaving) show the lights working? So are we missing something?? Since making contact with them, 'David' has been very rude to my partner and has caused him so much stress and unnecessary worry. We have email evidence of him stating clearly that the above work was done. We would also like to state, that prior leaving Martin & Co entered the property without giving any notice. We are very unhappy. Most certainly won't be using them again. If you think this is an exaggeration, it's not. I don't like to leave negative reviews, but this really has caused a massive headache.

Sophie · 18 May 2022

★★★★★ 5/5

Google

I found David and Leah really helpful at a viewing I did this afternoon, both were knowledgeable and friendly. Being my first rental I wasn’t sure of the process but i definitely feel more confident and looked after. Would recommend to all. Thank you Martin & Co

James · 30 August 2025

★★★★★ 5/5

Google

We have never used estate agents before having rented privately prior to this and it came a bit of a shock having to move we get married in 7 weeks so has been very stressful. The staff are very helpful Leah couldn't do enough for us and the viewing was relaxed and weronika was really approachable:) would highly recommend

Jess · 10 June 2026

★★★★★ 5/5

Trustpilot

A well deserved 5 star rating for…

A well deserved 5 star rating for Martin and co Banbury! Came in to the office looking for a potential property of my liking and came across David and his team. Not only made me feel welcome but also helped me find exactly what I was looking for. I would recommend this agency to anyone who is looking for a property because they go above and beyond for their client. 5 stars!

DUNCAN · 13 August 2024

★★★★★ 5/5

Google

I highly recommend Leah at Martin&Co who dealt with my application for a tenancy. She was friendly and professional 😊 …

Jennie · 13 March 2026

★★★★★ 5/5

Google

I was shown around a house last week and it was brilliant, not the house, but the lovely man doing it. David I think his name was. His approachable demeanour really helped me settle into the experience as a first time buyer. Can’t recommend enough.

Nunya · 31 July 2025

★★★★★ 5/5

Google

Have to say that Leah and David at Martin & co were brilliant , very efficient and so helpful in every way . Definitely a stress free experience letting from them and can’t recommend enough. Excellent friendly service

Stephen · 10 October 2025