Every review we hold for the Banbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleQuentin was amazing when came round, respectful great greeting and did he's job efficiently and was lovely to talk to aswell.
Richard · 13 December 2025
Agent replied · 13 April 2026
Thank you for your kind words about Quentin! Our team takes great pride in providing exceptional service and we're so glad to hear that you had such a positive experience with him. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDylan Beaman was very helpful and knowledgable. He fully supported me in the process of mortgage application from start to the end.
M · 13 November 2025
Agent replied · 13 April 2026
Thank you for your kind words, we are thrilled to hear that Dylan provided you with exceptional support and knowledge throughout your mortgage application process. Our team is dedicated to providing top-notch service to our clients, and we appreciate your feedback. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleNelli Kovacs is truly exceptional. I am delighted with Nelli’s work and outcome.
I were looking to rent a property in Banbury, and she found me just what I was looking for.
I am extremely happy with the service and the good communication skill that Nelli and her team have.
I was presented with an extensive portfolio of beautiful properties to go for, her knowledge of the area and speed process is remarkably high.
Thank you very much for your patience and for allowed me to be in the house that tick all the boxes, I am really looking forward to moving inn soon.
I highly recommend Bairstow Eves Sales and Letting Agents Banbury, so if you are looking to rent a property, they are simply the best in the area. well done to Nelli and her Team.
Juan · 1 April 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleQuentin was a great help and the process was simple
AZUMONYE · 13 February 2026
Agent replied · 13 April 2026
Thank you for taking the time to share your experience, we're so glad Quentin provided excellent assistance and our process met your needs! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBairstow Eves Banbury have just sold my Dad's house in Banbury. We found them very helpful and professional in all that they do.
Amber and Shay were outstanding with the way they kept us up to date with progress. They were both great to deal with and gave me the confidence that they were doing their very best on our behalf throughout the process.
I would recommend them to anyone who is looking an Estate Agent that makes selling a house as stress free as possible, and who genuinely care about their customers.
Well done Team Bairstow Eves - Banbury
Tony · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have used Bairstow Eves in Banbury initially when I put my home in to rent. I had to move north with work and I was unsure if it would be permanent. During that period they dealt with any issues promptly and were always helpful. That is why when it coming to selling my house; now that I am stay up here I has no hesitation in contacting them. They are an excellent team and I am happy that I used themPositiveResponsiveness, Quality, Professionalism, Value
D.M · 13 July 2022
Agent replied
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves are more than just an estate agent. For me, they were prompt, knowledgeable, friendly and understanding. Easily marketed and sold my property within a week.
There was an instant connection with the lovely Amber. Young Mason was an impressive young man. Rob, who I only spoke to on the phone, was so easy to talk to. The trio are wonderful to deal with, no big attitudes that are usually attributed to estate agents.
They kept me in the loop with the legal side to take out the stress. However, the biggest compliment is they listened to me and treated me with the utmost respect. Very customer focused. They deserve every success.
I · 6 June 2022
Agent replied · 5 June 2024
Thank you for taking the time to leave us this great 5* review and kind comments. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleUnder difficult and sometimes extremely difficult circumstances I would like to thank Rebecca Kay and Harry Richards who gave sage and timely advise, remained utterly professional and showed bucket loads of empathy. Can I gush enough.. I don’t think so. Thank you Both!
Richard · 8 September 2024
Agent replied · 4 September 2024
Thank you Richard for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves are more than just an estate agent. For me, they were prompt, knowledgeable, friendly and understanding. Easily marketed and sold my property within a week.
There was an instant connection with the lovely Amber. Young Mason was an impressive young man. Rob, who I only spoke to on the phone, was so easy to talk to. The trio are wonderful to deal with, no big attitudes that are usually attributed to estate agents.
They kept me in the loop with the legal side to take out the stress. However, the biggest compliment is they listened to me and treated me with the utmost respect. Very customer focused. They deserve every success.
I · 21 July 2021
Agent replied
Thank you for taking the time to leave us this great 5* review and kind comments. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHarry Richards is an absolute pleasure to have as a property manager. He is so responsive to any issues relating to my property, supportive and incredibly friendly. He will always go above and beyond to help me out! I would be lost without him!
Hannah · 9 August 2024
Agent replied · 1 August 2024
Thank you Hannah for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am purchasing a property through Bairstow Eves, I have found everyone very helpful, but would like to give a special mention to Josh and Tony. They arranged another estate agent in their group for my sale also. My house sold in one week. Thank you to everyone involved, I would certainly recommend Bairstow Eves.
Yvonne · 4 November 2023
Agent replied · 25 November 2023
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust rented a property with Bairstow Eves and so far we are so impressed with how we have been treated as tenants. Jonathan has been incredible throughout the process and we do feel that he and the team consistently meet and exceed our expectations. Now that we have moved in to the property they have been really quick to sort out any small repairs that needed doing. Very impressed!
Sarah · 30 July 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHuge thanks to David Meredith for sorting out our first mortgage, David was very patient (we had lots of questions!), full of information and advice and was great in communicating with us on a regular basis. It would have been much more stressful, had we not had David's help. When we spoke to the other staff at Bairstow Eves they were always friendly and helpful. We would definitely use Bairstow eves in the future- especially David.
Thanks!
Zoë & Phil.
Zoe · 30 July 2020
Agent replied
Thank you for your fantastic 5* review! I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
★★★★★ 1/5
GoogleI previously worked for this company as a lettings manager and was shocked to receive a letter stating I owe them over £1,000 after leaving the job over a year ago. This is completely unacceptable and feels ridiculous. I've never encountered a company that expects former employees to pay money after their tenure, especially not after so long. I think they forget how much I know about how they operate as a business, like how they charge tenants when leaving a property for things they didn’t actually do (only getting quotes then demanding money for works that have not been completed), plus a ton of hidden fees for landlords that aren’t even mentioned in the terms of business. What an absolute joke of a company. I would advise potential employees to be cautious and ensure they fully understand any financial obligations before accepting a position here. I would also advise landlords to stay away if they don’t want a company to rob them for their money!!!
Nelli · 7 December 2024
Agent replied · 3 December 2024
Hello Nelli,
Thank you for sharing your concerns. We take feedback seriously and would like to address your specific issues directly. Please contact us at review@countrywide.co.uk so we can discuss this matter further.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWhilst buying a flat for my Grandmother Amber was very understanding of the situation and handled the progression of the purchase with the attention and detail we needed. In her absence, Shay stepped in and was fully up to speed on the process and what was needed in order for a speedy exchange and completion. Would recommend them both to anybody looking to buy or sell.
Perry · 30 July 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI used Bairstow Eves to sell my property. During the whole process they were responsive and kept me upto date.
They sold my flat quick and were always there to answer the phone and update me with the sales process, even if they could not provide good news. A big thank you to Amber and Rob. You both were fantastic.PositiveResponsiveness, Quality, Professionalism, Value
Thomas · 6 June 2022
Agent replied · 5 June 2024
Thank you for taking the time to leave us your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDylan has really helped me with finding a good mortgage deal and setting up life insurance. We had regular phone calls throughout this year when organising the purchase of my first property and kept an eye on the current mortgage offers …
George · 13 November 2025
Agent replied · 13 April 2026
Thank you for sharing your positive experience, we're thrilled to hear that Dylan was able to assist you in finding the perfect mortgage deal and setting up life insurance. Our team is always here to make the process as seamless and … More
★★★★★ 5/5
GoogleAfter what turned out to be a tricky house purchase, we cannot recommend Chad and Oliver enough! They have gone above and beyond.. chasing solicitors and keeping us updated throughout the whole process! We would highly recommend using them and would not hesitate to use them again in the future.
Thankyou Chad and Oliver!
Jasmyn · 2 November 2022
Agent replied · 30 July 2023
Thank you Jasmyn for your wonderful 5* review of our local team and kind words. Kind regards, Scott @ Customer Relations.
★★★★★ 5/5
GoogleThank you mr. Quentin (Banbury ) for your help with my new accomodation ... fast, very informative, and really good close to town center
OCTAVIAN · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that Quentin made your experience with us fast, informative, and convenient. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHighly recommend these guys specially Josh and Diana they were amazing purchased a property through these guys and I would highly recommend using them I will definitely be back for my next purchase
Subhan · 13 November 2025
Agent replied · 13 April 2026
Thank you for the glowing review! We are thrilled to hear that Josh and Diana provided you with excellent service during your property purchase. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI'm very satisfied with my experience here at Bairstow Eves Banbury!
The staff are very friendly especially Harry Richards, he done an a amazing job and I appreciate his work.
Huong · 6 February 2024
Agent replied · 5 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally impressed with everyone on this team!
Everyone in the office was helpful and knowledgeable.
Thank you to Shay, Curtis and Chad for helping to progress the sale.
And thank you very much to Oliver for securing the sale so quickly!
Great experience
Stuart · 31 January 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
Googlereally enjoyed my experience with branch manager Josh. would strongly recommend to use him
Luke · 30 March 2026
Agent replied · 13 April 2026
We're thrilled to hear that you had a great experience with Josh as your branch manager! Thank you for recommending him to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBrilliant customer service by Shay throughout the long 5 months of our house sale. He was always there to help with any issues and always replied promptly to our emails and phone calls. Thanks Shay and your colleagues at Bairstow.
Helen · 1 April 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.