Every review we hold for the Ballina office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotI appreciate that the basics were…
I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.
Zofia · 23 June 2025
Agent replied · 25 May 2026
Good morning,
We appreciate you taking the time to give feedback. We would appreciate an opportunity to speak with you about your experience.
Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap.
Kind regards,
Sarah
★★★★★ 1/5
FacebookBuying a house is the biggest investment most people ever make. I bought a house in D16 from Sherry FitzGerald New Homes pre-COVID in 2019 and never once had a face to face with a Sherry Fitz employee. Remarkable!
On the day of handover, they had a builder from the site meet us at the house with the key. He handed the key over and walked away. I never heard from anyone again to check in on us. We've had a bunch of issues since with the house and estate and nobody wants to know.
I thought it was just us, but all the neighbours are in the same boat. Get the money as quick as you can and then move onto the next deal!
When I bought off Quillsen in the past, the agent met us at the house to handover the keys with a bottle of bubbly and a congratulations card. They then walked us around the house to make sure we knew how everything worked. They then followed up a few months later to see how everything was going with the new house. That is proper customer service.
I wouldn't buy a house marketed by Sherry Fitz every again. My recommendation to Sherry Fitz is to take a good look at their customer experience.
Jeff · 16 July 2020
★★★★★ 5/5
TrustpilotExcellent & highly professional service
We are so grateful to Julian, Michelle and the team in the Castleknock office for the highly professional, efficient and supportive service they provided for our elderly mother in the recent sale of the family home of 58 years. The house went on the market shortly before the lockdown and despite this we managed to complete the sale on 26th June. We were kept informed every step of the way and they were accessible and responsive if we had any questions. They always had our mothers safety and wellbeing as a priority. As a family we would highly recommend Sherry Fitzgerald.
Barbara · 28 June 2020
★★★★★ 5/5
TrustpilotCouldn't have done more
Worked with Sam at the IFSC branch. Very knowledgeable about our development, professional, courteous and pleasant throughout. Both Chris and Sam struck us as less hard sell and more 'tell us how it is'. They knew the market extremely well and even though COVID-19 intervened, they still got a great buyer and a great price with the deal completed in a very timely manner. Absolutely excellent, wouldn't hesitate to use them again. Thanks Sam and Chris.
John · 1 July 2020
★★★★★ 1/5
TrustpilotPlaced an order and then there was no…
Placed an order and then there was no further update from the agent for over a month.I called them for update then the agent called back and ask what can they help me???After the call they asked me to increase the offer, it is totally fine but should be more proactive. Will not consider them in the future.
Tat · 14 April 2024
Agent replied · 16 June 2024
We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
★★★★★ 5/5
TrustpilotResidential House Sale
Ed Reilly came to value our home in anticipation of us going to market. After our first meeting with Ed it was clear he had a wealth of knowledge and understanding of the current market so we did not hesitate to appoint him which transpired to be a great decision. Not all sales go smoothly , however with a calm and problem solving approach the sale was completed. Ed was fantasic to deal with , always promptly returning my calls and handing any issues with the utmost professionalism as did his team in the office. For any future purchases or sales we may endeavour on within Eds scope area there would be no one else we would choose.
Noife · 12 September 2024
★★★★★ 1/5
Facebookwe used SF to sell our house unfortunately the agent told me he couldn't tell us who was coming to view the house because of DATA protection this is not the case with other estate agents and I was also told that no bookings would be allowed unless the person viewing the property had funds approved or financially able to purchase the house this was one of the conditions I had requested due to the fact that I'd have to leave my house everytime someone viewed it which wasnt an issue really but I would rather someone coming in that had funds rather than a person who didn't as it's only wasting time for me and my family aswell as the agents I found that once I signed a contract things had changed only for those reasons I wouldn't recommend but had never any issues in the past
Anita · 28 April 2022
Agent replied · 27 November 2025
Dear Anita,
Thank you for taking the time to leave feedback. We are sorry that your experience with us was unsatisfactory.
We would really appreciate an opportunity to speak with you. If you could please email your contact details to customercare@sherryfitz.ie we will be in touch as soon as possible.
Regards,
Lauren
★★★★★ 5/5
TrustpilotWe recently sold and purchased a…
We recently sold and purchased a property with the lucan branch. From our first meeting with Thomas to our last meeting with Philip they were completely professional and obliging in all our requirements . We also like to thank all the office staff who were always there to help with any queries
Alan · 28 July 2025
★★★★★ 5/5
TrustpilotBrilliant service from Sherry Fitz
Brilliant service from Sherry Fitz. Really recommend Conor in the Bray office. I had originally gone with another prominent auctioneer in the area, and even though Sherry Fitz were slightly more expensive they totally wiped the floor with the alternative. In the grand scheme of things we actually sold our property quicker and got a better price for it so saving us money in the long run. Highly recommended +++++
Paul · 7 May 2020
★★★★★ 4/5
TrustpilotBrenda Mulcahy is a professional
Brenda Mulcahy is a professional, enthusiastic agent. She organised the sale of my house drawing in a lot of viewers and handling offers sensitively. Achieved a sale above asking price. She is backed up by a professional team and they took the stress out of selling.
Ramsay · 1 September 2023
★★★★★ 5/5
TrustpilotBuying and selling a house
Great service given by Sherry Fitzgerald especially Tony Kavanagh and Lorraine Scully in the buying and selling of a house earlier this year. It is a very stressful time but having a knowledgeable , professional and approachable team to work with made the expeience so much better . Highly recommend them .
Beatrice · 12 December 2022
★★★★★ 5/5
TrustpilotI have used Sherry Fitzgerald to sell…
I have used Sherry Fitzgerald to sell my family home in 2022 I found Nick Popplewell very professional helpful and got house sold at a great price without any hassle .Job well done Thank you Rosemary Spelman
Rosemary · 19 January 2024
★★★★★ 1/5
TrustpilotUnprofessional - never stick to commitment
I recently purchased a house through Sherry and my experience was worse (D15). While buying a house is a life event for most, the folks here has absolutely no consideration to that fact. They did not want to show me the house for final walkthrough which I had to argue with them. They lied to me that they had the entire house keys so I released the funds, however, they gave me literally just a single main door key. I had to follow up for 5 days, and multiple phone calls to receive the entire set of keys. After all this, it took 3 weeks for them to remove the 'Sold' board in front of the house. If you are looking for an agent, please do not consider Sherry, instead consider other agents who are more professional and friendly.
Padmasini · 16 December 2023
★★★★★ 4/5
TrustpilotSale Of Property
I was very pleased with the full suite of services offered by Sherry Fitzgerald. Everything was very professional and to a very high standard. The valuation I received was realistic. I was kept informed through the showings and the sale process and given regular feedback by my agent. I would highly recommend them as a real estate agent.
Padraig · 5 June 2020
★★★★★ 5/5
TrustpilotGreat person to deal with!
Ruth Willoughby in the Enniscorthy branch of Sherry Fitzgerald O’Leary Kinsella office looked after the sale of our family home. From the beginning she was professional, kind and sensitive to us during what can be an emotional experience. She was efficient and gave us excellent advice throughout what ultimately ended up being a lengthy process. She answered every email promptly - even out of office hours - and we would recommend her without hesitation.
Olwyn · 8 March 2024
★★★★★ 5/5
TrustpilotGreat experience
We had a great experience with Linda in Sherry Fitzgerald OLeary Kinsella while buying our first home. She was always super quick to respond to any questions we had, and made the whole process feel so much less stressful.
Avril · 21 July 2025
★★★★★ 5/5
TrustpilotRecently completed sale of house
Recently completed sale of house. Niamh Madden was a pleasure to deal with. She was very professional and always available to answer queries. Would highly recommend Niamh and her team.
Maeve · 27 October 2023
★★★★★ 5/5
TrustpilotI dealt with Julian in the Castleknock…
I dealt with Julian in the Castleknock office for the sale of our family home. He was very helpful and trustworthy when it came to dealing with the whole process from start to finish. I would highly recommend him if you are thinking of selling your home.
Joanne · 26 July 2021
★★★★★ 5/5
TrustpilotQuick, professional, smooth sale!
We tasked Ed to sell our house and he delivered a sale 15% above asking price, just within a couple of weeks, demonstrating his commitment and capabilities. Throughout the partnership he has been extremely supportive, going the extra mile to meet our needs, being always available if any questions. He is very knowledgeable and his professional skills are excellent. Highly recommended!
Roy · 12 July 2024
★★★★★ 5/5
TrustpilotExcellent service and support in house sale
Sherry Fitzgerald helped us sell our 40 year old house, with the Bray office and in particular their branch manager doing a fantastic job. Great professionalism was observed throughout; we always knew exactly what was needed from us and the branch manager and her colleagues were extremely reliable in responding to messages and arranging meeting/viewing times. We particularly valued the branch manager's frankness in her guidance; what she told us about shifts in the market situation always tallied with external data, and she knew how to get across what it all implied for us. We cannot speak for our buyers, but the sense I have is that they felt they were being dealt with fairly, transparently and honestly. I would without hesitation recommend Sherry Fitzgerald in general, and the Bray office in particular, to anybody looking to sell a property.
Danny · 9 May 2023
★★★★★ 5/5
TrustpilotFirst in class the whole team
First in class the whole team. Sold my home with Orla and is now a friend of the family. Always available always responsive and couldnt recommend her more.
Donnach · 11 September 2025
★★★★★ 5/5
TrustpilotTo be honest very helpful any time I…
To be honest very helpful any time I need speak to them they were available for a taking the call so very happy
Mohamad · 27 October 2025
★★★★★ 1/5
TrustpilotDISGRACEFUL SHERRY FITZHaving purchased a property from…
Having purchased a property from sherryfitzgearld ,Renovated it and then went back to the office to whom I purchased from,and asked would they be interested in marketing our property,only to be messed around by the principle of sherry fitgearld,traveling a hr to leave a key available ,this was 3 weeks ago march 2023 ,only to find no one arrived to even look at the property for pictures , measurements etc ,This is no way to treat customers ,we wouldn't treat our clients in such a fashion nor do we expect to be treated in such a hap hazzard manner .Imagine turning down a new build 3 bed house ,A rated ,and not have the courtesy to ring and say look sorry we won't be marketing your property ,even when it was this branch in cork we purchased from .☎️A SIMPLE PHONCALL OR EMAIL WOULDNT GO AMISS
Charles · 9 April 2023
★★★★★ 5/5
TrustpilotWe were very happy with the service…
We were very happy with the service they provided.Matthew Kenton is a very professional and helpful man. All the staff is lovely and ready to help and explain if you need that. Thanks a lot, guys.
Jana · 8 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.