Every review we hold for the Ballina office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotBidding for apartment onlinee. NOT IMPRESSED AT ALK
DRUMCONDRA. JASON
Bidding for apartment online. No call back, I was only bidder towards end was told I'd get a call back in a few hours as vendor was anxious to close, nothing till a week later got a call and was asked if I wanted to outbid the next bidder. Also was told nothing under 1k was acceptable. Ive used Sherry FitzGerald to sell my house in Trim. It was nothing like that. Then 2 days after I bid in increments of 500, it was accepted online having been told it was not acceptable. So I'm not impressed with this service at all. Shocked that it was Sherry FitzGerald as have used Trim office a few times in last few years buying and selling. I backed out of bidding then and it's now one bidder online still. Sherry FitzGerald has got a good rep, but am shocked and stunned at this unprofessional behaviour.
Patricia · 17 July 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave feedback. We are sorry that your experience with us was unsatisfactory.
We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap.
Regards,
Sarah
★★★★★ 1/5
TrustpilotI went with their mortgage broker…
I went with their mortgage broker service and they provided me at the end with the absoulote worst offer in the market making my pay more than 7K over 3 years.
As my house was B3 BER and it was eligible for green mortgage and I pointed this out explicitly a couple of times.
How incompetence can these people be, you literally have one single job as a mortgage broker is to provide the best offer for the home buyer !
Not to mention that their service was paid not like the other free brokers.
Omar · 12 September 2026
Agent replied · 22 September 2026
Dear Omar,
Thank you for taking the time to leave feedback. We are sorry that your experience with our mortgage brokerage was unsatisfactory.
We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap.
Regards,
Sarah
★★★★★ 5/5
TrustpilotLiz Ryan Phibsborough branch
As an investor,developer and home owner I am hugely impressed by Liz Ryan of Sherry Fitzgerald's Phibsborough branch. I am more knowledgeable than most about the property market so can speak with experience and say that she is one of the best agents in the city. Liz is honest, professional, incisive, informative and empathic. She has a great knowledge of the Dublin 7 market. She offers no false hopes in order to get the business and is spot on in her predictions. She appeals to both buyers and sellers. As a seller I am impressed at how well she relates to buyers, always keeping all bidders on board, as often the highest bidder may pull out. When it happened in my case Liz assured me in her calm manner that it wasn't going to be an issue. I was especially impressed by the sensitivity Liz showed in selling the family home after my mother's death. Liz has handled two sales for me and I would have no hesitation in recommending her highly.
Wes · 8 May 2026
★★★★★ 5/5
Trustpilot10/10
A big thank you to Adrian and James who were an absolute pleasure to deal with right from reserving the house up until receiving the keys. Excellent communication throughout and plenty of assistance with the whole process. As first time buyers we were quite new to the process. However both lads made the process as simple and user friendly as possible. Would 100% recommend.
Mr · 10 August 2026
★★★★★ 5/5
TrustpilotI recently dealt with Sherry FitzGerald…
I recently dealt with Sherry FitzGerald Royal in Trim and received top-class service from start to finish. Celene Heffernan and the team was extremely personable, professional and kept in regular contact throughout the entre process. They made a potentially stressful property transaction smooth amd straightforward. Highly Recommended
Pearse · 2 October 2026
★★★★★ 5/5
GoogleWe recently sold our house in Ballina, Co. Mayo and used Nuala Feeney and Sherry FitzGerald Feeney West as our estate agent. Nuala was very professional from the start, was a pleasure to deal with and I would highly recommend her. In particular the online bidding feature used by SherryFitzGerald feels very transparent and you know what is happening at all times. Also near the end of the sale in our case there were some issues which slowed down the completion of the sale. Just teething things between the buyer and their bank nothing serious. However, Nuala really stepped up to the mark and made numerous phone calls etc to the buyers solicitor which really helped to keep us informed. This was really appreciated and I would happily use Nuala and the team again. I would highly recommend them. Thanks again for all the help!
Seamus · 16 December 2025
★★★★★ 5/5
TrustpilotExceptional service from Olivia at the Clane branch
From the first moment we engaged with the Clane branch of Sherry FitzGerald, Olivia made the process of obtaining our rental absolutely smooth and stress-free. She guided us clearly from inspection to signing the lease and right through to collecting the keys. Her professionalism, responsiveness and friendly manner stood out , she answered every question promptly, anticipated next steps and helped us feel supported every step of the way.
A big thank you to Olivia, and thanks to the entire team at the Clane office for making this such a positive experience. I would highly recommend them to anyone looking to rent or let in the Kildare area.
Sampath · 11 November 2025
★★★★★ 2/5
TrustpilotBig in size, small in spirit
We recently bought a new build in Longwood and, sadly, our experience with this agency was less than positive.
While the initial viewing and early stages were good, issues later arose around advertised details (such as HTB) which, in our view, should have been known by experienced agents. We were only made aware of these problems months after going sale agreed, which caused significant stress. Despite the house being nearly ready, we did not receive the keys until 13 months after going sale agreed.
Although much of this delay was due to the developer, communication from Sherry FitzGerald was so limited at times that we genuinely questioned whether they were still involved.
What stood out most was how the sale was concluded. The keys were simply slipped through the letterbox, no phone call, no acknowledgment, not even an automated “congratulations.” We sent a brief final email which was never answered.
When compared with the consistently positive experiences friends had with other agencies, this fell well short of expectations for a firm of Sherry FitzGerald’s size and reputation.
After such a long and stressful process, it left a very sour taste.
This experience was with Sherry FitzGerald Barry O’Flaherty, though from speaking with friends and forums/groups, similar issues appear to exist across different branches.
J · 14 December 2025
Agent replied · 21 March 2026
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with our franchise office and take feedback like this seriously.
We’d appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution.
Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible.
Kind regards,
Sarah
★★★★★ 5/5
TrustpilotStuart o,Grady
Stuart o, Grady
Is fantastic auctioneer he goes above and beyond he’s so easy to deal with and always kind and pleasant. He pushes to make sure that the property gets the price that it deserves and whether you are buying or selling a house you can put your full trust in him, he says what he means and means what he says.And it’s very honest which is a rare quality we are so grateful for everything he has done getting our house sold and our new home bought we are forever grateful
Emma · 16 July 2026
★★★★★ 5/5
GoogleI couldn't recommend Sherry Fitzgerald Feeney West enough, from viewing to closing they were brilliant! Huge thank you to Carmen and Especially Penny West which did amazing job and went way beyond her duties to get sale done. Calls and questions were answered within minutes! Bidding on house (which is transparent and done through webpage) so I didn't feel like I'm outbidding myself like I felt with other agents! We have been let down by few other agents in town, and they should take lessons from Penny how to treat potential customers!!
Thank you All at Feeney West
Peter, Aleksandra and Theo
Peter · 29 April 2025
★★★★★ 1/5
TrustpilotHorrible experience renting with them
Horrible experience renting with them. I visited the apartment that had faulty balcony door, which they said would be fixed before I move in. It was not fixed, the house was extremely dirty with food residue in the fridge, many light bulbs not working (they fixed it after a week). Right now, more than 2 weeks after moving in, the balcony door is still not fixed. I’ll never rent with them again.
Bruno · 11 December 2025
Agent replied · 21 March 2026
Dear Bruno,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and take feedback like this seriously.
We’d appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution.
Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible.
Kind regards,
Sarah
★★★★★ 1/5
TrustpilotProfessionalism = 0/10
The professionalism of this agency is 0/10.
Me and my girlfriend were trying to found an house to rent by ourselves, but alone in this house crisis is difficult to reach someone before others, so we decided to contact S.F. Agency:
The first appointments went great, with a lot of positive feedback and illusions of care of the customer, but at the clue, when we were ready to sign for a cozy home that we liked a lot, the agent disappeared. No more emails and no more appointments.
We asked for news and the response was: “the landlord has to think about his options.
Would you like to visit again this other house? (that we didn’t like and the agent perfectly knew, because we spoke about it)”.
After answering that we would like to have another appointment to discuss the opportunities, the agent disappeared again, this time forever.
I really hope that your chances of getting a house will be better than ours, but try to find it yourself instead of giving this agency the opportunity to illuse you.
Simone · 23 May 2026
★★★★★ 5/5
TrustpilotLong-Term Tenants - Excellent Service
We were tenants of a Sherry Fitz property for almost 7 years, and were always happy with how they handled our inquiries. They were also very helpful when it came to us moving out, and accommodated us when we needed to change the date. SF also returned our deposit promptly. Incidentally, Paul, who was responsible for conducting the intermittent inspections, was an absolute delight!
Patrick · 7 September 2026
★★★★★ 5/5
TrustpilotI just wanted to give a shoutout to…
I just wanted to give a shoutout to Pippy Proger, the real estate agent who helped us buy our new apartment. She was absolutely fantastic throughout the entire process! One thing that really stood out to me was how prompt she was - every time we had a question or concern, she was right there to help us out.And the process itself was incredibly smooth. Buying a new apartment can be stressful, but Pippy made everything feel easy and straightforward. She was always available to answer our questions and address any concerns that we had, which made the whole experience much more pleasant.Overall, I would highly recommend Pippy to anyone who's looking for a top-notch real estate agent. She's professional, knowledgeable, and a pleasure to work with. Thank you, Pippy, for helping us find our dream home!
Egor · 11 March 2023
Agent replied · 16 June 2024
Many thanks for your kind review Egor, we wish you all the best in your new apartment.All the team at Sherry FitzGerald
★★★★★ 5/5
TrustpilotThis company is amazing especially Mark…
This company is amazing especially Mark Lawlor. They sold my house quickly and efficiently. It was really easy to catch Mark on the phone for any queries. He did a great job in getting the best price for my house whilst having great integrity by giving transparent information both to me and to the buyers. He guided me and provided excellent advice from start to finish. I give Sherry Fitzgerald 5 stars and will definitely use them in the future. They are a little dearer than other companies but it's worth it for a seamless service. I got a valuation from another company for the same house and they valued it €105k lower than what Sherry Fitzgerald valued it at and obtained so Sherry Fitzgeralds valuations are more accurate.
Jessica · 7 February 2023
Agent replied · 16 June 2024
Many thanks for your kind review, we wish you all the best in the future.All the team at Sherry FitzGerald
★★★★★ 1/5
TrustpilotWe sold a house in Galway with Sherry…
We sold a house in Galway with Sherry Fitz. I really regret choosing them. We did had some bad luck. The agent had an illness mid way the sale and then another agent had to sell it who'd no interest as, our property was small. But also, their process is to only do viewings twice a week. If people couldn't make those viewings they wouldn't show them the house. It definitely didn't show the house to all those who might have been interested. The second agent didn't follow up with several people who'd shown interest, despite me asking if she did. Over all, there far better agents in Galway who are flexible and will do more work to show your house. Before you sell, contact a few agents as if you are buying and see how easy the make it to view a house etc. Wish I'd done that.
Mh · 21 June 2025
Agent replied · 25 May 2026
Good morning,
We appreciate you taking the time to give feedback. Given the serious nature of your comments, we would appreciate an opportunity to speak with you as soon as possible.
Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap.
Kind regards,
Sarah
★★★★★ 5/5
TrustpilotProfessional
I had a great experience working with Linda Christopher from start to finish. She was professional, responsive, and made the whole process feel straightforward and stress-free. Communication was clear at every stage, and she was always available to answer questions or provide guidance when needed.
Her knowledge of the market and attention to detail really stood out, and I felt supported throughout the purchase of my new home. I would highly recommend her to anyone looking for a reliable and efficient estate agent.
Miss · 18 March 2026
★★★★★ 5/5
TrustpilotHighly recommend Castleknock Sherry Fitzgerald Auctioneers
Hi,I would like to sincerely thank Eoin Mallon and Julian Cotter of the Castleknock branch of Sherry Fitzgerald, for their first class customer focussed service, in executing the recent sale of our house.Julian inspected our house two months, prior to placing it on the market and gave us advice on how we could make changes to improve the sale price. Ultimately, Julian’s advice proved to be invaluable and resulted in a far greater price for our house. Both Eoin and Julian were able to focus our decision making process entirely and took all the stress out of the whole selling process. Unfortunately, over the last 25 years we have had poor experience with two different auctioneers in Castleknock. However, Eoin and Julian went far above and beyond what we have previously experienced, with their passionate, knowledgeable and very expert skills.As a result, we couldn’t recommend a better team than Sherry Fitzgerald in Castleknock and we will have no hesitation in utilising their services in the future.Best wishes,Marie and Michael
Ireland · 24 September 2024
★★★★★ 5/5
TrustpilotSherryfitzgerald O'Leary Kinsella
From the start when I met the yeam from Sherryfitzgerald O'Leary Kinsella it was a professional, well organised and pleasant. They kept me well informed at every step of the process. From how to prepare the house for viewings to making sure all my paperwork was in order. Any query I had was promptly dealt with and felt they were working diligently on my behalf at every stage.
PATRICK · 22 May 2026
★★★★★ 5/5
TrustpilotHad a great experience with these
Had a great experience with these, very helpful and delight to deal with. Jerri-ann was very polite friendly and a joy to speak with and John was lovely and answered any questions we had and if he didn't know he went and found out and got back to us.
Aideen · 18 April 2024
Agent replied · 16 June 2024
Hi Aideen, Thank you for taking the time to provide us feedback. We wish you the best of luck in the future. Regards, The Sherry FitzGerald Team
★★★★★ 5/5
TrustpilotCatherine - Sherry Fitzgerald, Trim
My first dealings with Catherine was months ago when she returned my call about a property for sale. Catherine was honest and to the point concerning all dealings and although that particular property didn't work out I was assured that the right one would turn up, and it did. Catherine was available to take a call or returned a what's app message promptly. I was always made aware of what was happening and expected timelines which gave a welcomed security to the unknown day to day unraveling of the sale. I was successful in my purchase and subsequently chose Catherine to sell my own property because she is a professional genuine person that understands the importance and impact of her dealings in a very big decision for most people. Everybody I dealt with in Sherry Fitgerald Trim office were helpful and a pleasure to deal with, I would highly recommend them.
Eileen · 26 March 2024
★★★★★ 5/5
TrustpilotNathan was excellent and professional.
We just purchased our first house with Nathan and it was a great experience from start to finish. He was welcoming, friendly, informative and just a nice guy. Always replied back within the hour and very professional. Great experience and a massive thank you Nathan.
Danielle · 16 July 2025
★★★★★ 1/5
TrustpilotI had a dreadful experience with Sherry…
I had a dreadful experience with Sherry Fitzgerald Kinnegad office and still 2 months on no one has been in contact to discuss. Avoid at all cost if you are considering selling your home .
Ruth · 9 March 2026
Agent replied · 21 March 2026
Dear Ruth, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with our franchise office in Kinnegad and take feedback like this seriously.
We’d appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution.
Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible.
Kind regards,
Sarah
★★★★★ 5/5
TrustpilotRachel Cooney Sherry FitzGerald Financial Services
Rachel is amazing! She completely took the stress out of buying my own home. I was well informed at all times of what needed to happen to move through each stage of the mortgage process, the expected timeframes and how to minimise potential pitfalls.Rachel is a top class broker with great product knowledge of all the products each lender and life insurer offer. The features and benefits of each product were super well laid out so it was easy to see which lender, rate and insurance were the best for me to go with. I'm grateful for all her help throughout and her colleague Jane's help at the later stages for drawdown and would recommend anyone to apply for a mortgage through her.
Cathal · 17 January 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.