Trusted Agent profile · Baildon
★★★★★
109 reviews across 2 platforms
8 Westgate, Baildon, BD17 5EJ
Dacre Son and Hartley's office in Baildon, at 8 Westgate, is rated 4.5 out of 5 across 109 reviews on two platforms, including 82 Google reviews rated 4.9.
Every review we hold for the Baildon office, from every platform, shown as written. First names only.
5/5
GoogleFive star personal service, accurate valuations. Mark and his team deserve this full five star review for all their efforts and hard work in selling my property.
Thank you for leaving this five star review for our Baildon office.
5/5
GoogleGreat service all round from the Baildon syndicate!! Responded promptly when required. Chased queries promptly. Good communications in general. Would highly recommend. The team we’re professional & friendly.
1/5
TrustpilotPoor Customer Service
Telephoned 4 times before I managed to get through. Left a voicemail - no call back. When I finally managed to speak to someone they stated that they were not doing anymore viewings despite the property only coming on the market yesterday. I was a cash buyer with no chain but they were not bothered stating everyone is a cash buyer. Rude!!
We are very sorry to hear you are disappointed. In this instance we were told by the property owner that they did not want any more viewings irrespective of the buyer’s position. Please contact us at marketing@dacres.co.uk and we will ensure your requirements are fully registered so you benefit from being on our mailing system. The current market is very busy and we understand that can be an immense source of frustration for buyers but that does not take away from the high standards of service we aspire to and which are reflected in our overall service rating.
5/5
GoogleIf you're looking to sell your home, I can highly recommend the Dacres team in Baildon. Kelly swiftly assisted with selling our much loved family home within 4 weeks of it being advertised. The pictures Omar took were outstanding and the …
5/5
GoogleAbsolutely blown away with your amazing service. Seamless from start to finish. I did review the other local estate agents but very impressed with Dacres. My house went on the market two weeks before Christmas and I accepted an offer …
5/5
GoogleA great team who know their market inside out and take a proactive approach.
5/5
GoogleHad dealings with Kelly at Dacres and she was excellent very friendly and made understanding process alot easier.
Thank you for this lovely 5 star review. We are really pleased you were happy with the service received.
5/5
TrustpilotDacres Wetherby office are superb
Dacres Wetherby office are friendly, intelligent, effective and efficient. I would fully recommend. Elaine is a star.
5/5
GoogleLovely staff. Great at replying and helped move things on quickly. Made us feel at ease moving into our first home.
Thank you so much for your lovely review. We are happy to have helped you through one of your most exciting times, buying your new first home and we wish you lots of happiness there!
5/5
GoogleThe Dacres team at Baildon have been very supportive with us in the process of buying our new family home. Kelly Driver our sales negotiator has kept us informed every step of the way and nothing has been too much trouble. You are a credit to the team at Baildon & we would highly recommend you from our experience over the last few months. Thank you!
5/5
GoogleKelly Driver has been absolutely brilliant, very professional, efficient, pleasant and courteous. Highly recommended by us.
5/5
GoogleFantastic service from Kelly Driver (our Sales Negotiator) and her supporting team at Dacres in Baildon, including her Manager Jonathan. From the first viewing, we said we wanted the house and they did their very best in helping us achieve the purchase. Looking forward to moving into Baildon and delivering a bottle of Fizz for the team up in the Baildon branch. Thank you!
5/5
GoogleHighly recommend, kelly always kept us in the loop and was really helpful!
Thank you for your 5 star review. We're delighted that you were happy with our service and if you need our help again, please don't hesitate to get in touch.
5/5
TrustpilotGreat response to my concern.
I recently put a review on here regarding a staff member Anita.
Thank you for taking the time to update your review. Anita truly embodies our commitment to excellent customer service, and we are glad she made such a positive difference for you. We wish you all the best in your new home.
4/5
GoogleI found all the staff members to be friendly yet professional and easy to work with. I would recommend them to friends.
We really appreciate your recommendation and your great 4 star review. Thank you!
5/5
GoogleAbsolutely amazing service from Tasmin. Thank you so much for showing us around the property and also making us feel so welcomed .
Thank you so much for your great review. We are really happy you were satisfied with the service received.
5/5
GoogleFantastic service from Jonathan and his team.....all lovely and professional. Highly recommend
5/5
GoogleThe Baildon team provided a great experience for selling and buying - many thanks
Thank you for your great 5 star review Nick, the team in Baildon are happy you were satisfied with the service received!
5/5
TrustpilotExcellent service from Paul Vicky…
Excellent service from Paul Vicky Charlie and the rest of the team in Ilkley. The communication was great they went over an above to sell my property an provide excellent customer service an support.
Thank you so much for your lovely review, we will be sure to share this with the team.
5/5
GoogleGreat team at Baildon! Nothing too much trouble. Very friendly and helpful. Always return telephone calls and emails promptly. Very communicative. Thank you for a great experience.PositiveResponsiveness, Quality, Professionalism, Value
We are delighted to hear that you've had such a positive experience with our Dacres Baildon office. Thank you for taking the the time to send this 5 star review!
5/5
GoogleGreat service & good communication from all the staff at Dacres thanks!
Thank you very much for your 5 star review for our Baildon team. We are pleased you were happy with the service received.
5/5
TrustpilotGreat service
We used Dacre Son & Hartley in Knaresborough for both a property sale and purchase They were very professional, helpful and friendly We would certainly recommend
Thank you so much for your five star positive review. It was a pleasure to act for you on both your purchase and your sale and we wish you all the best in your new home.
5/5
GoogleI found Dacres very friendly and professional
Thank you for your kind review!
4/5
GoogleProfessional approach, polite and competent Knowledgable about local properties Easy to deal with, good recommendations for solicitors/ house clearances Listened to our views and concerns
Thank you for taking the time to leave a review for our team at Dacres Baildon. We are pleased that you were happy with our services!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
