Trusted Agent profile Β· Ayr

Stonefield Estate Agents Ayr reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

580 reviews across 2 platforms

16A Beresford Terrace, Ayr, KA7 2EG

Stonefield Estate Agents's office in Ayr, at 16A Beresford Terrace, is rated 4.9 out of 5 across 580 reviews on two platforms, including 464 Google reviews rated 4.9.

Google logo

4.9 / 5

464

Reviews on Google

This office

Facebook logo

5.0 / 5

116

Reviews on Facebook

This office

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Reviews

Every review we hold for the Ayr office, from every platform, shown as written. First names only.

5/5

Google

We chose Stonefield for sale of property. Highly recommend. Professional, courteous, friendly approach from first enquiry contact, marketing arrangements, viewing arrangements, to successful offer. All the more impressive considering the added complications of current restrictions due to virus. A very satisfied customer.... thank you to all the Sonefield team (especially Vicki and Marie who looked after us wonderfully).PositiveProfessionalism

Anne Β· 25 August 2021

Agent replied Β· 6 June 2023

We’re all delighted with your feedback Anne, wonderful to here you had such a good experience. We all strive to give our clients 100%

5/5

Google

The service I received at Stonefield was excellent and all the staff were very helpful especially Nicola and Brooke who gave me regular updates on what was happening. I would definitely recommend them to family and friends wh are thinking of selling.

U Β· 23 May 2023

Agent replied Β· 6 June 2023

Thanks for the fantastic 5 star review. We are delighted that you were so happy with our customer service and so grateful that you would recommend us to family and friends 🀩 …

5/5

Google

I just had an offer accepted on a house through Stonefield. The team were readily available and made the process very straightforward and stress free

Rhona Β· 20 January 2026

Agent replied Β· 27 January 2026

Thank you for your kind words! We’re delighted to hear that the team were able to make the process smooth and stress free. Congratulations on having your offer accepted, it’s been a pleasure supporting you along the way! 🀩🏑 …

5/5

Google

Superb communication from Brooke my allocated negotiator plus various other members of the Stonefield team including James, Megan, Chloe and Nicola who were all involved at some point or other. This agency may be a little more expensive than others however in my mind you only get what you pay for and this was reflected in their professionalism and the fact I received a huge 11 offers for my property! Highly recommend!

Derek Β· 25 June 2024

Agent replied Β· 24 August 2024

Hello Derek, We can't thank you enough for your positive feedback. It makes such a difference to everyone in the office to know that their efforts are appreciated. We are delighted that we were able to achieve a really good result for you and we'd like to wish you all the very best in your new home.

5/5

Google

We found them very very helpful from start to finish and it was great having an estate agents you could genuinely talk to as Nicola was incredible helpful all the way through. We sold very quickly which was fantastic and with their support found our new home. Thrilled to bits with their service! Highly recommend them .

Emma Β· 6 June 2021

Agent replied Β· 6 June 2023

Thank you Emma for the wonderful 5 star review. We work very hard to look after our clients at every step of the buying and selling process and it’s nice to know it’s appreciated. Nicola is chuffed to bits! Thanks again for selling with Stonefield. 😊 …

5/5

Google

Exceptional Service We engaged Stonefield to sell my late father’s home, from the very outset we …

Stephen Β· 22 March 2026

Agent replied Β· 26 March 2026

Thank you for sharing such thoughtful feedback. We’re truly grateful that you chose Stonefield to handle the sale of your late father’s home and are so pleased to hear that Marie’s proactive approach and regular communication gave you … More

5/5

Facebook

Stonefield were very professional throughout. We had an unusual house to sell - we had been running it as a guesthouse - so took a little longer than others to sell, but Marie kept in touch and made us feel she was really trying to help. I would have no hesitation in recommending them. Thanks Richard and Marie!

Charlie Β· 31 January 2021

Agent replied Β· 23 February 2025

Thank you for taking the time to leave a review Charlie, wishing you both all the best in your new home 🏑😁

5/5

Facebook

We have just sold our property with Stonefield. House was sold in under 2 weeks. Fantastic service from James and Brooke throughout the process, kept us right and were available to answer any questions to make the sale as smooth as possible! 10/10 service and will definitely use them for future property sales! 😎

Clara Β· 10 July 2024

5/5

Google

Sold in 5 days, great service great,communication,friendly helpful professional staff.

Kassi Β· 11 May 2026

Agent replied Β· 11 October 2026

Sold in 5 days - what a fantastic result! 🀩. We’re so pleased to hear you found the service, communication, and support from the team friendly, helpful, and professional throughout. Thank you for taking the time to share your feedback 🏑✨ …

5/5

Google

What a team Stonefields are especially James, Vic & Chloe. We bought and sold in a fortnight with Stonefields. Very professional and extremely helpful and kept us in the loop daily. Thank you again

Anne Β· 27 October 2023

Agent replied Β· 26 November 2023

Thank you so much for taking the time to leave this wonderful review about your experience with Stonefield Anne. We are absolutely thrilled to hear that you had such a positive and efficient journey, both in buying and selling your property. James, Vikki, and Chloe are indeed exceptional members of our team, and they are delighted to have been able to assist you every step of the way. Providing a professional and helpful service while keeping you informed daily is always our top priority, and it's fantastic to hear that we achieved that during your transaction. We sincerely appreciate your kind words and your trust in Stonefield. Should you ever require any property assistance in the future, please don't hesitate to reach out to us. Once again, thank you for choosing Stonefield, and we wish you all the best in your new chapter!

5/5

Google

From initial contact to Gavin attending to market our property was seamless. He was courteous, professional and polite in his approach installing confidence in his ability. Sales negotiator, Chloe, continued the professional approach, providing regular clear and concise updates in respect of viewings and offers. She provided guidance with a clear understanding and certain knowledge of her chosen field, nothing was any trouble. Stonefields collective approach resulted in the property being sold in just over a week. Can't fault the service provided and would not hesitate to recommend or use again in the future.

Derek Β· 12 November 2023

Agent replied Β· 26 November 2023

Thank you so much for taking the time to share your positive experience with us Derek. It's great to hear that your journey from the initial contact to the successful sale of your property was seamless. Gavin and Chloe are valuable members of our team, and it's heartening to know that their courtesy, professionalism, and polite approach instilled confidence in their abilities. We appreciate your kind words about Gavin's efforts in marketing your property and Chloe's dedication to keeping you well-informed with regular updates. We are all delighted that it resulted in the quick sale of your property in just over a week. Thanks you for choosing Stonefield, and we wish you all the best in your future endeavors.

5/5

Google

From my initial meeting with James to the successful conclusion of the sale , I was delighted with Stonefield estate agents. Most of my dealings were with Nicola who was incredibly efficient , extremely knowledgeable and very friendly and easy to engage with as were all of her colleagues. Highly recommend Stonefield and will be my proffered agent in future.

Carol Β· 10 November 2024

Agent replied Β· 10 December 2024

So glad you were happy with our service Carol. We appreciate it can be an anxious time selling your home, so we always make sure our clients are fully informed and kept fully up to date at every stage of the process. Hopefully going some way to making it really good experience. Thank you so much for your kind feedback. Good luck in your new home 🏠

5/5

Google

Stonefield were very easy to work with and very reactive to all our queries. James visited our property to give full information and advice on the sale of our property and then revisited to take all the photographs used for the sale. They ensured that external photos were taken during good weather to ensure the external areas looked their best. We were very impressed at the speed of which the marketing team put together the brochure eetc. and with the quality of the photos taken by James our property was on line within 2 hours of the photos being taken and approved. Chloe our negotiator was constantly in touch with feedback from viewings, and all the team in the office were great to work with to arrange viewings. Chloe then managed and guided us through the closing date process and received the offers. Overall we have had a fantastic experience of working with all team members at Stonefield and would highly recommend them to anyone considering selling a property. Our property sold within 9 days from going live to the market.

Debbie Β· 27 October 2023

Agent replied Β· 26 November 2023

We greatly appreciate your fantastic feedback! It truly boosts the morale of the entire Stonefield team to receive such positive comments. Our primary goal is to provide our clients with a first class experience when navigating the property market, and we're thrilled to hear that your experience was a great one. Thank you once again for rating us with 5 stars. Your support means the world to us!

5/5

Google

The service provided by Richard and the team at Stonefield in selling our house was superb. The whole process was managed professionally, swiftly, and with care and consideration at every stage. I would thoroughly recommend the Stonefield team for selling a property.

Fraser Β· 1 January 2023

Agent replied Β· 31 May 2023

Really appreciate this Fraser, especially under the circumstances! We’re so grateful that you entrusted us with the sale of your home. Absolutely delighted for you that we managed to achieve such a great result. All the very best in your new home, we’re sure you’ll love it πŸ™‚πŸ‘ …

5/5

Google

Can't thank James and Brooke enough for getting my house sold within one day fantastic professional very helpful and kept in touch with me putting me at ease would highly recommend Stonefield estate agents to everyone selling a house

Marilyn Β· 7 April 2023

Agent replied Β· 6 June 2023

Amazing result Marilyn, 1 day! Fantastic outcome to sell so quickly for such a great price. Everyone at Stonefield is delighted for you, huge congratulations πŸ₯³ Good luck and Thankyou for taking the time to give us your 5 star feedback and special mention for James and Brooke. We really do appreciate it πŸ₯‚

5/5

Google

Stonefield have provided a fabulous friendly service in helping us purchase our first home, being supportive and informative throughout. We had three viewings at different properties with this agency and every time they were wonderful. They were as excited as we were when we got the news of an accepted offer. I am confident in the journey ahead with Stonefield 😊

Eleanor Β· 2 October 2024

Agent replied Β· 23 October 2024

That's so exciting Eleanor, buying your first home!! massive congratulations. Everyone at Stonefield is delighted for you, and happy that we were able to be part of your property journey.

5/5

Google

Fantastic service from a great team. Special mention to Brooke who kept me up to date daily. House was sold in seven days. Thanks to all at Stonefield Ayr.

Linda Β· 2 December 2023

Agent replied Β· 1 January 2024

Thanks for the 5 star review Linda. Very much appreciated. We are all over the moon that you were so happy with our service and we were able to secure a sale for you in just 7 days.

5/5

Google

Very friendly, very professional. Great service as a purchaser. Very accomodating. I would not hesitate to use this Estate Agents again. Both as a buyer or a seller. Special thanks to Brooke.

Verity Β· 28 March 2025

5/5

Google

From start to finish I cannot fault the service I have received from both James and Chloe. Attentive to my needs and kept me informed at every stage in the process. I would highly recommend Stonefield Estate Agents. My house was on the market Friday First viewer bought the property. Alleviating any stress as it was all dealt with in-house in a prompt manner

Angela Β· 25 July 2024

Agent replied Β· 24 August 2024

What a fantastic outcome Angela! Thank-you for your positive comments and 5 star review. We are all delighted that you were so happy with our service, especially from James and Chloe. We always strive to help make the selling process as stress free as possible for our vendors, and are grateful that you felt we achieved that. Thanks again for choosing Stonefield.

5/5

Google

Great service from start to finish from the team at Stonefield. A friendly, committed and professional service throughout the selling process of our property. Thanks to our negotiator Brooke for keeping us well advised, informed and updated throughout the whole process. Most definitely a stress free process and couldn't think of a better company to choose when selling property.

Lesley Β· 9 October 2024

Agent replied Β· 23 October 2024

Thanks for the lovely 5 star review complimenting our service Lesley. Delighted that you were happy with everything we did to sell your home and all the very best of luck with your onward purchase.

5/5

Google

When I decided to go with Stonefield I chose it as it is one of the few independent Estate Agents in Ayrshire. From my initial call to completion of the sale I felt that my business was important to them and everyone tried their best to ensure that this happened. James who marketed the property did an excellent job with not only the photography but also with his detail to attention on the schedule. Brooke who was my point of contact in the office kept me fully informed of appointments, feedback from the viewings and ultimately from the purchaser. I would fully recommend this company 100% , they are serious about their business and deserve to be successful.

Mason Β· 8 August 2023

Agent replied Β· 29 August 2023

Thanks for taking the time to give us such positive feedback Mason. Everyone at Stonefield works very hard to make sure we're giving our clients the very best service, and we are all delighted that this is the experience you had. We really appreciate you choosing to sell with us.

5/5

Google

We were very happy with the service we received from Stonefields when making an offer on a property. Nicola was very helpful and friendly and kept us informed through out.

M Β· 28 September 2023

Agent replied Β· 1 October 2023

Thanks for the lovely 5 star review complimenting our service. Delighted that you were happy with everything and all the very best of luck in your new home.

5/5

Google

Very efficient and helpful fantastic experience and so happy with the results

Muir Β· 12 March 2026

Agent replied Β· 26 March 2026

We’re delighted to hear that you had such a fantastic experience and were happy with the results. It means a lot to know you found the team efficient and helpful throughout the process. Thank you for taking the time to share your feedback! 🏑✨ …

5/5

Facebook

A massive thank you to Brooke Adams and all the team at Stonefield estate agents…can’t recommend them highly enough, superb service and extremely helpful whilst being very professional… don’t look further than this team for selling your home. 1st class πŸ‘

Julie Β· 15 August 2022

Agent replied Β· 23 February 2025

Thank you for the kind review Julie 😁 It has been a pleasure and wishing you all the best in your new home! 🏑

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