Every review we hold for the Ayr office, from every platform, shown as written. First names only.
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5/5
GoogleMartin & Co are a fantastic letting agency. As a first time renter, my experience of enquiry through to actually moving in could not have been smoother (a specific mention to Craig of the Ayr Branch is appropriate here, thanks Craig!)
They offer support on virtually a 24 hour 7 day a week basis between either email, telephone or out of hours services.
Any time I have any concerns, queries or problems regarding my rented property I reach out via email and have always received a response within the day. Solutions to problems are as quick as time allows and nothing gets left without being attended to! And a special thanks to Anthony of the Ayr branch in this respect.
All subcontractors that Martin & Co use are also fantastic, friendly and fast at fixing your problems.
When renting again this will be my first and only decision when choosing a letting agency to help me with the process.
Many thanks Martin & Co :)PositiveResponsiveness, Quality, Professionalism
Eve Β· 2 June 2022
Agent replied Β· 1 June 2024
Hi Eve, what a lovely review and so happy to hear of the service you have received, the team works extremely hard to make this possible, it is a pleasure to work with you and your feedback is most welcome! Thanks again. Best Wishes
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5/5
GoogleFantastic service from beginning to end of sale and very helpful throughout doing viewings. We would highly recommend Jamie and Martin & Co
Karen and William Steele
William Β· 7 June 2025
Agent replied Β· 16 July 2025
Dear William, Thank you so much for your kind words! It was a pleasure supporting you throughout the sale process. We're delighted to hear you were happy with the service and viewings. Wishing you all the best for the future, and thank you again. Team Martin&Co
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5/5
GoogleMartin and Co have been excellent in all my dealings with them, both letting and selling. Zak handled all the letting issues efficiently and professionally and kept me and my tenant fully informed. Jamie took charge of the viewings and sale and nothing was too much trouble for him. He was 100% invested in providing the best possible outcome. I highly recommend this all round property company and its excellent staff.
Linda Β· 30 June 2025
Agent replied Β· 16 July 2025
Dear Linda, Thank you immensely for your glowing review and for highlighting Zak's and Jamie's dedication. We're thrilled to have met your expectations in both letting and selling. Your recommendation is greatly valued, and we look forward to continuing our service excellence for all your future property needs. Warm regards, The Martin and Co Team
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5/5
GoogleI would highly recommend Martin & Co. We had a fantastic experience throughout our time renting through them. Particularly Angela and Zak who couldnβt have been more helpful.
Erin Β· 24 April 2025
Agent replied Β· 1 May 2025
Hi Erin,
Weβre delighted to hear you were pleased with the service you received from our team. We look forward to assisting you again in the future.
Wishing you all the best from all of us here.
Thank you once again. Martin&Co Ayr
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5/5
GoogleJamie was excellent from start to finish, I would highly recommend anyone thatβs looking to buy get in touch π β¦
Lyndsay Β· 12 July 2025
Agent replied Β· 16 July 2025
Thank you for the great feedback! We're so pleased you had a smooth experience from start to finish. Your recommendation means a lot to us, and we're always here to help anyone looking to buy. Best Wishes
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5/5
GoogleThe team were great - helpful with getting all the required paperwork together and very patient with us. We did a lot of the admin online, which was convenient and saved us time and travel. Our agent Helen was very welcoming and explained everything to us. And they also gave us a lovely little welcome box for our new home! Definitely had a more personal approach than other agents we've dealt with.
Kitz Β· 31 August 2022
Agent replied
Hi Kitz, Thanks so much for your wonderful review, we really appreciate it.
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5/5
GoogleI worked with Kasim to rent a property I own. He made the process smooth and organised all the necessary work in order to make the property rentable. He also provided good and accurate advice about when I could expect a tenant to move in. So far the process has gone well and I am very happy with the professionalism of Kasim and the whole team at Martin & Co.
Jonathan Β· 28 September 2022
Agent replied
Hi Jonathon thanks very much for your 5 star review, the team worked really hard to achieve the desired result and the feedback is most welcome. Best Regards
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5/5
GoogleJamie was very helpful & accommodating whilst I was in the process of buying my property. Very knowledgeable and also arranged another visit so that my children could view it. Excellent service.
Gillian Β· 6 January 2025
Agent replied Β· 19 December 2024
Dear Gillian, Thank you for your wonderful review! We are thrilled to hear that we were able to assist you effectively during your property purchase. It was our pleasure to arrange a viewing for your children to ensure everyone felt at home. At Martin&Co we strive for excellent service, and your feedback is greatly appreciated. We wish you and your family well in your new home.
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5/5
GoogleA welcoming office,well located, with friendly and approachable staff. I dealt,mainly with Angela, one of the letting agents,who throughout the rental process explained everything involved, was available to answer any questions during the working day,kept me updated by email, and made the whole experience stress free and continues to do so. I would recommend this company to anyone seeking a rental property.
Alisdair Β· 24 July 2025
Agent replied Β· 1 August 2025
Thanks so much for the kind words! We're really glad you had a smooth experience and felt supported. Angela will be chuffed to hear this. Really appreciate the recommendation.
The Martin & Co Ayr Team
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5/5
GoogleI want to extend my sincere gratitude to the team for their help and guidance in securing the perfect property a second time round. After needing to move due to my previous landlord selling the property, the team went above and beyond to ensure I could secure another letting with them. Their excellent service and professional advice gave me confidence throughout the process, and I truly appreciate the prompt communication and unwavering support.
I am thrilled with the new property and look forward to settling in soon. Thank you for making what could have been a stressful experience so much smoother!
Scott Β· 12 December 2024
Agent replied Β· 19 August 2023
Scott, it was a pleasure assisting you. Thank you for taking the time to share your positive experience. We truly appreciate your support.
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5/5
GoogleVery happy with the service provided by Jamie from Martin and Co. He is very easy to talk to, informative and helped answer any questions or concerns I had during the whole process. I would happily use or recommend Jamie in the future.
Chris Β· 9 August 2025
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5/5
GoogleAbsolute unreal service from Martin and co yet again! Especially jamie who i have now had the pleasure of dealing with for a purchase and a sale. If buying or selling again in this area i would 110% look no further than to use Martin and co and Jamie! Absolute pleasure and cannot do enough for you.
Thank you so much!
Frazier Β· 14 July 2025
Agent replied Β· 16 July 2025
Thank you so much for your amazing feedback! We're thrilled to have supported you through both your purchase and sale. Itβs always a pleasure to work with returning clients, and your continued trust and recommendation truly mean a lot. We're here whenever you need us again. thank you!
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5/5
GoogleMe and my husband was looking a house for a long term. But then process was so easy and moved in as soon as podu or through martin and co.
Angela was very kind and calm, answered all our questions and guided us on each and every process.
And now we are in our new house happily.
Thanking martin and co for it.
Reshma Β· 18 November 2024
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5/5
GoogleGreat service from Zak and the team at Martin & Co lettings.
Janet Β· 2 July 2025
Agent replied Β· 16 July 2025
Hi Janet
It was a pleasure working with you too, many thanks for your feedback.
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5/5
GoogleAgent Jamie Martin was very professional, was available every time I had any questions, explained to me everything very clear, had a clear vision how to handle things and I think he managed one of the quickest sales on the market. If I could I would give six stars but five because there is a limit. Thanks for everything. I can highly recommend this agent!
Abdi Β· 2 May 2025
Agent replied Β· 4 May 2025
Dear Adbi, Thank you so much for the fantastic review! We're thrilled to hear that the process was smooth and quick for you. Heβll be delighted with your kind words especially the βsix starsβ! We really appreciate the recommendation." Best wishes Martin&Co Ayr
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5/5
GoogleRecently purchased a property through Martin and Co, dealt with Jamie and the service was great, would highly recommend.
Stephen Β· 13 February 2026
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5/5
GoogleZak was handling renting the property which i was interested and everything he has done clear and quick. I recommend Martin & co 100% and Im very happy about their service.
T.P.M Β· 13 September 2025
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5/5
GoogleI have recently started renting a property with Martin & Co Ayr and I could not be any happier with my experience in every aspect. The process was such a breeze, all paperwork was done electronically which was very straight forward and β¦
L Β· 13 October 2025
Agent replied Β· 26 November 2025
Dear L Graciela, Thank you for your glowing review! We're thrilled to hear about your positive experience with our electronic process and the immaculate condition of your new home. Angela, Kasim, and the entire team at Martin & Co Ayr are β¦ More
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5/5
GoogleWe had recently problem with the washing machine, we contacted the agency and in a couple of days the contractor came for evaluation. In a matter of a few minutes he established the verdict; you need a new device. Then, the next day the landlord approved the replacement, and very early on the second day, on a Saturday, the new device was installed. No hassle at all! We are very pleased with the new washing machine, it's very quiet and is accepting a high load. The contractor worked very quickly and did a great job. Overall, a nice experience despite the initial trouble with the old machine.
Simon Β· 26 May 2024
Agent replied Β· 25 June 2024
Thank you Simona, we appreciate the feedback, best wishes from all of us.
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5/5
GoogleWe had recently problem with the washing machine, we contacted the agency and in a couple of days the contractor came for evaluation. In a matter of a few minutes he established the verdict; you need a new device. Then, the next day the landlord approved the replacement, and very early on the second day, on a Saturday, the new device was installed. No hassle at all! We are very pleased with the new washing machine, it's very quiet and is accepting a high load. The contractor worked very quickly and did a great job. Overall, a nice experience despite the initial trouble with the old machine.
Simona Β· 21 May 2024
Agent replied Β· 25 May 2024
Thank you Simona, we appreciate the feedback, best wishes from all of us.
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5/5
GoogleI would like to thank everyone involved in helping myself and my wife in moving into your new flat. We are absolutely in love with the property. I would rate the company a 5, Would highly recommend to people who are looking to move.
All staff very kind and helpful. They all ensured the experience was as smooth as possible and supported where needed.
Prem Β· 11 December 2024
Agent replied Β· 16 November 2024
Dear Prem, Thank you so much for taking the time to share your positive experience and for the 5-star rating. We're thrilled to hear you and your wife are in love with your new flat. Our team is delighted to have been able to assist you throughout your move, and your recommendation means the world to us. Wishing you both much happiness in your new home
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5/5
GoogleJamie has been very helpful and informative throughout the process.
I strongly recommend Martin &Co for selling your home
Anjanee Β· 4 October 2024
Agent replied Β· 6 October 2024
Dear Anjanee, Thank you so much for your wonderful review and for the five-star rating! We're thrilled to hear that you had a positive experience with Jamie and that you found our assistance helpful throughout your selling journey. Your recommendation means the world to us, and we look forward to serving you and others in the community with the same dedication in the future. Warm Regards
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5/5
GoogleMy whole rental process was smooth and quick. All the questions I had were answered before and after the moving. Angela was fantastic during the whole process. Definitely a good experience so far.
Marcio Β· 30 May 2025
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5/5
GoogleJamie was very efficient and professional. Excellent service! Very pleased!
Neil Β· 5 February 2025
Agent replied Β· 10 February 2025
Dear Neil, We are delighted to hear that you are very pleased with the service provided. Thank you for choosing us and for taking the time to share your positive experience. Warm regards Martin&Co Ayr
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