Trusted Agent profile · Ayr, South Ayrshire

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Martin & Co Ayr reviews

4.8Trusted Agent winner · 2026View award details

★★★★★ Excellent

230 reviews across 3 platforms

24 Parkhouse St, Ayr, South Ayrshire, KA7 2HH

Part of Martin & Co, see every office.

Martin & Co's office in Ayr, South Ayrshire, at 24 Parkhouse St, is rated 4.8 out of 5 across 230 reviews on three platforms, including 198 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

198

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

This office

Trustpilot logo

30

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Ayr

We are proud to provide specialist advice and guidance across all areas of the property market to the local people of Ayr and surrounding areas. Kasim is the Director at Martin & Co in Ayr and, along with his highly dedicated team, provides landlords, investors, buyers and sellers with expert hands-on advice and support. Ayr is a coastal university town with miles of sandy beach and on the doorstep of rolling green countryside, whilst also steeped in history, once being the home of the famous Scottish poet Rabbie Burns. The area has recently benefited from new schools and continued improvements to its infrastructure, including a fast rail link to Glasgow City Centre. The dedicated team at Martin & Co Ayr make letting, buying or selling your property as stress-free as possible and we're passionate about delivering exceptional customer service. Our Ayr branch has been long established in Ayr Town Centre, our ethos of exceptional service remains paramount in what we do, we can proudly say the famous blue and white logo continues to be a well-recognised institution. Our coverage spreads the length and breadth of Ayrshire, properties can be found in bustling towns, little villages, from modern developments to exclusive farmhouses and everything else in between. Landlords have the benefit of choosing from our Essential Managed service or Premium Managed Service. Managing properties is what we do best, feel rest assured there is a service to suit you. Sellers can sit in the comfort of their home; we have the best tools at our disposal to highlight your property and your journey will be managed through to completion of the sale. Whether you are looking for a let or investment property, or you would like a free valuation, please contact one of the team who will be happy to help you.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ayr office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience with Leanne and the team at Martin & Co Ayr. Everyone was friendly, professional and very helpful throughout the whole process. Communication was excellent and everything went smoothly. Very happy with the service and would definitely recommend them.

Kevin · 10 September 2026

Agent replied · 10 October 2026

Thanks for sharing this, Kevin. We're pleased Leanne and the team made the process smooth and straightforward. Your kind words about communication and professionalism mean a great deal to us.

5/5

Google

I have recently started renting a property with Martin & Co Ayr and I could not be any happier with my experience in every aspect. The process was such a breeze, all paperwork was done electronically which was very straight forward and convenient meaning it was only a matter of popping in to collect the keys. Upon entering my new home I was amazed by how immaculate it was! Every inch was deep cleaned to such a high standard, I was very impressed and pleased by this. I mainly dealt with Angela and also Kasim for my viewings and they were truly lovely and helpful. The company as a whole has been such a blessing to be now letting with and it is a pleasure to be able to give my feedback and sincere gratitude.

L · 10 October 2025

Agent replied · 26 November 2025

Dear L Graciela, Thank you for your glowing review! We're thrilled to hear about your positive experience with our electronic process and the immaculate condition of your new home. Angela, Kasim, and the entire team at Martin & Co Ayr are delighted to have been able to assist you. We look forward to continuing to provide you with excellent service throughout your tenancy. Best Wishes Martin&Co Ayr

5/5

Google

We recently sold our home with Jamie Martin from Martin & Co, and I honestly couldn’t recommend him more highly. From start to finish, Jamie took care of absolutely everything. He made what could have been a stressful process feel smooth, straightforward, and completely under control. His communication was excellent throughout, always keeping us updated and making sure we understood each step. What really stood out was how he consistently went above and beyond, nothing ever felt like too much trouble. His professionalism, attention to detail, and genuine commitment made all the difference. If you’re looking for an estate agent who truly cares and delivers outstanding service, Jamie is the one to go with. Thank you again for everything!

Jordan · 10 May 2026

5/5

Google

We have used Martin & Co as Letting Agents for our property for a number of years and they have been great. We then chose to sell the property and used Martin & Co as our Estate Agents Jamie was very helpful throughout the sale process. He kept up fully updated with progress and helped us achieve a better price than we initially planned. We would definitely recommend Jamie and Martin & Co and we wouldn't hesitate to use them again in the future

Martin · 8 July 2025

Agent replied · 16 July 2025

Hi Martin It has been a pleasure working with you to, these last few years, keep in touch and hope to work with you again. Best Wishes Martin&Co Ayr

5/5

Google

Fantastic service from start to finish. I cannot recommend Jamie Martin enough. He was incredibly helpful, friendly, and always quick to respond to any questions I had. He made the whole process much less stressful and kept me updated every step of the way. What really stood out was the personal approach, I felt like he genuinely cared about helping me and getting the best outcome for the sale of my property. I would highly recommend Martin & Co to anyone looking to buy or sell a property.

Emily · 13 March 2026

4/5

Google

Martin & co During our rental period (18 yrs); from begining to end, ALL the staff at the Ayr office provided an excellent professional and friendly service. No request no matter how small was too hard or difficult for them to deal with. They were prompt and efficient and ALWAYS returned our phone calls and address any concerns quickly. They also supported us through the sale of our property in the same manner making the whole process smooth and stress free. A big thank you to the Ayr office you represent the Martin and Co brand very well x

Maureen · 10 July 2026

Agent replied · 10 October 2026

Thank you so much for your kind words and for placing your trust in us over the past 18 years! It has been a pleasure to support you throughout your tenancy and later assist with the sale of your property. We're delighted to hear that our team made the process smooth, stress-free and that you felt well looked after every step of the way. Your feedback means a great deal to us and will be shared with the whole team. We wish you all the very best for the future and thank you again for your support. The Martin & Co Ayr Team

5/5

Google

Zack was very helpful in identifying my needs and directing me to the appropriate persons to accommodate to these.

Laura · 19 September 2026

Agent replied · 10 October 2026

We are pleased to hear Zack identified your needs and directed you to the right people. We'll share your kind words with him and the team. Thank you, Laura Marie.

5/5

Google

Angela has been an absolute lifesaver during the past few months! I don’t think i could have done it without her

Lennon · 10 August 2026

Agent replied · 10 October 2026

Thank you for sharing this, Lennon. We are thrilled Angela made such a difference for you. We will pass your kind words on to her, she will be delighted to hear this feedback.

5/5

Google

I thoroughly recommend Martin & Co. Estate agents. Jamie was professional and consistent with appointments, paperwork and any other queries I had. From the beginning, I explained my necessities for what would suit my family unit. Jamie really listened and delivered a service that was above and beyond. Never having to repeat myself or follow up on outstanding issues as they were already being met. I would not normally leave reviews, however, I’m very grateful to have dealt with an estate agent who cared and empathised with situation. Thank you Jamie!

Yvonne · 14 September 2024

Agent replied · 3 September 2024

Dear Yvonne, Thank you for your glowing review! We're thrilled to hear about your positive experience with Jamie and our team. Your satisfaction is our top priority, and it's great to know we've met your family's needs so well. We truly appreciate your recommendation and the time you took to share your experience. Looking forward to serving you again in the future!

5/5

Google

It has been a pleasure transacting with Martin & Co Ayr, particularly Jamie, on a recent purchase. Highly recommend!

ICoach · 10 June 2026

Agent replied · 10 October 2026

Thank you for your kind review. We're delighted to hear that you had a positive experience with your recent property purchase and that the transaction went smoothly. Your recommendation means a great deal to the team, and we really appreciate you taking the time to share your feedback. Wishing you all the best in your new property. The Martin & Co Ayr Team

5/5

Google

I have recently purchased a property through Martin and Co. Their customer service, Jamie kept me updated throughout the whole purchase process, and also helped answer any questions that I had about the property. Would definitely purchase through them again

Cameron · 20 November 2025

Agent replied · 26 November 2025

Dear Cameron, Thank you for your wonderful review! Keeping our clients informed and supported is our priority, and it’s great to know we met your expectations. We look forward to assisting you again in the future! Best regards, The Martin & Co Team

5/5

Google

It was a pleasure working with Martin and the team at Ayr. They were highly professional and found excellent tenants for our property. A special thanks to Angela, she was amazing throughout the process, and I’m glad I had the opportunity to work directly with her.

Margarita · 17 July 2025

Agent replied · 1 August 2025

Hi Margarita, Thank you so much for your kind words! It was a real pleasure working with you, and we’re delighted to hear you were happy with the service. Best Wishes Martin&Co Ayr

5/5

Google

Jamie from Martin&Co was so helpful in a very sad situation selling my dads house .Jamie went above and beyond to assist me and talk through everything in detail with me i can not thank him enough for his expert help and care in this sad situation .Fabulous agents.Thank you Martin&Co

Lorraine · 23 March 2026

5/5

Google

We were provided great service by Martin & Co in Ayr with regards to a letting. They were friendly and professional and quick to answer our questions. We couldn't have asked for a better service! They were supportive as we looked for a property as well as after move in. Thank you!

Jenny · 10 July 2026

Agent replied · 10 October 2026

Thank you for your kind review. We're delighted to hear that you had a positive experience with our team and felt supported throughout your property search and after moving in. We really appreciate your feedback and wish you all the best in your new home. The Martin & Co Ayr Team

5/5

Google

Fantastic service from the whole team. We had a pleasure of working with Jamie who was very helpful with accommodating our requests for additional viewings as well as finding answers to many questions we had about the property. Jamie is very professional but also friendly with a positive attitude. I will definitely keep recommending his services.

Marta · 21 February 2025

Agent replied · 28 February 2025

Dear Marta, thank you for the positive review, we appreciate the positive feedback. Its been our pleasure to have assisted you. Best Regards Martin&Co Ayr

5/5

Google

Excellent service, good communication all through the process of selling my house. Would not hesitate to recommend Jamie.

Karen · 13 March 2026

Agent replied · 13 April 2026

Thank you for your lovely review, it means a lot to us. We hope to assist you again in the future.

5/5

Google

The whole experience with Martin & Co and especially in our dealings with Zac went smoothly and any problems which were few were dealt with quickly and efficiently. Would recommend using them in any future dealings you may have. Thanks sgain

Douglas · 29 July 2025

Agent replied · 1 August 2025

Hi Douglas, It was a real pleasure working with you, thank you for taking the time to leave such positive feedback. We truly appreciate it! Wishing you all the very best, The Martin & Co Ayr Team

5/5

Google

I’m letting a home through Martin & Co Ayr, and it has been an excellent experience with great guidance and support throughout. Many thanks to Mrs. Angela Rodger and the team for their wonderful help....Thanks again

PRASANTH · 19 September 2025

Agent replied · 26 November 2025

Dear Prasanth, Thank you so much for your kind words and five-star review! We are thrilled to hear about your excellent experience with us at Martin & Co Ayr. Angela and the team are delighted to have provided guidance and support during your letting process. Best Wishes Martin&Co Ayr

5/5

Google

Jamie helped us sell our flat. It was quick, Efficient and the communication with ourselves and Jamie was excellent. Guys easy to deal with and sorting things out was very easy and smooth. Would definitely use Martin & co again if we were to sell in the future.

David · 13 March 2026

5/5

Google

Great communication and very helpful, Angela went above and beyond to help us. Much appreciated thank you!!

George · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for your kind review 😊 We’re really pleased to hear you had such a positive experience with Angela. Best wishes from Martin&Co Ayr …

5/5

Google

Great company to deal with, very supportive through the search process whilst looking for a property. They did address any problems I had quickly and efficiently and to my satisfaction. I did find their customer representative Zak very professional and supportive.

Graeme · 10 August 2026

Agent replied · 10 October 2026

Your feedback is incredibly valuable. We're pleased Zak's professionalism and support made your property search a positive experience. We'll pass your kind words along to him. Thank you, Graeme.

5/5

Google

I have recently moved from England to Ayr. Michelle from Martin and Co had helped my moving process easy and stress free from the start. She ensured all my queries were dealt with immediately and was in constant communication with myself. Shout out to Zak for helping throughout the process! They even provided a welcome gift, with all the essentials I need which after years of renting in different places this is the first to do that. I would definitely rent again and recommend anyone else to.

Kasun · 28 August 2023

Agent replied · 12 December 2023

Hi Kasun, it's these instances that make the hard effort worth it, thank you for sharing your experience!

5/5

Google

I can’t recommend Jamie Martin highly enough. From start to finish, he’s been incredibly helpful, always keeping me updated and making the whole process feel so much easier. His communication was excellent, and he went above and beyond, even coming into work early on the closing date to personally let me know my offer had been accepted. Truly fantastic service and a pleasure to deal with.

Layla · 14 August 2025

5/5

Google

I had a very good experience. The staff was kind, helpful, and answered all my questions. I’m satisfied with the service.and Thank you so much for the great service. Special thanks to Angela, she was very helpful, kind, and professional. I really appreciate her support.

Malik · 13 February 2026

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Questions about Martin & Co Ayr

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, South Ayrshire won Trusted Agent.

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