Trusted Agent profile · Ayr
Verified
★★★★★
234 reviews across 1 platform
1 Beresford Terrace, Ayr, KA7 2ER
Donald Ross Residential's office in Ayr, at 1 Beresford Terrace, is rated 4.5 out of 5 across 234 reviews on 1 platform, including 234 Google reviews rated 4.5.
Every review we hold for the Ayr office, from every platform, shown as written. First names only.
5/5
GoogleExperienced staff, always helpful. Sue has always been on the other end of the phone, and ready to help. Thanks for everything :)
Thank you very much, Awen, for your kind feedback. It is very nice to hear that Sue and the Caernarfon team have always been able to be available to help and to ensure that you feel supported throughout the process. Your words mean a lot to all of us here in Gwynedd - thank you for taking the time to share your experience.
5/5
GoogleEfficient from start to finish!!
5/5
GoogleSue, Ffion and Sophie from the Caernarfon team were absolutely fantastic when we dealt with them in selling our house. Our house sold quite suddenly, which was mostly down to them and their hard work. Fantastic estate agents and a fantastic team, I really could not recommend them enough!
5/5
GoogleAmazing team from start to finish! Sold a house with them and everything went smoothly. Highly recommend
Thank you, Laura, for your lovely review. We’re so pleased to hear that your house sale with our Caernarfon team went smoothly from start to finish. Your recommendation means a great deal to us, and we’re delighted we could support you through the process.
5/5
GoogleJust want to say a big thanks to everyone at Donald Ross for their help in securing my new house. All the staff were extremely polite and helpful.I couldn’t be more grateful for the excellent, professional service they provided.
Thank you very much Mr Davidson your review is appreciated by the team
1/5
GoogleStaff totally unprepared for viewings. Questions went unanswered and had no appreciation of the property trying to sell. Promises go unfulfilled, ie, return calls, transparency, fact checking etc..
5/5
GoogleProfessional from day one. The best estate agents to sell your property in a Professional manner by all staff concerned.
5/5
GoogleVery helpful and friendly. Would definitely use again.
5/5
Googleamazing service, from start to finish, excellent communications and friendly personal service
5/5
GoogleVery helpfull and friendly staff,highly recommended
Thank you, Sion, for your kind words. We’re delighted to hear that you found our Caernarfon team both helpful and friendly. Your recommendation means a great deal to us, and we’re always here should you need any further property support.
5/5
GoogleGood team very good service
Thanks Helen!
1/5
Googlevery unprofessional and no communication what so ever, don’t waste your time!
Hello Robyn I have looked for your name on our Client Management System and it does not appear, have you been in touch with us? Please contact me at office@donaldross.co.uk with some details on why you have written this review we would really like to understand what has happened.
5/5
GoogleExcellent services. Thumbs up
Hi Alex, thanks for the review! It's great to hear that you found our estate agency in Caernarfon provided you with excellent service. Dafydd Hardy Caernarfon
5/5
GoogleVery knowledgeable, helpful and friendly . I would definitely recommend them.
Thank you very much for your review Mr Boyle, its great to get such amazing feedback from someone looking to purchase
5/5
GoogleI've purchased two properties through Donald Ross last year and found them a pleasure to do business with . Efficient, listen to your needs and get on with the task in hand.
Thank you for the kind words Susan and hope to be of assistance again
5/5
GoogleI had a great experience from start to finnish. Staff where extremely well mannered, warm and professional. They kept me informed through every step of selling my home and sold it in a matter of weeks. I wouldn't hesitate to use them again.
Thanks Karen, always a pleasure.
5/5
GoogleSelling my property through the Caernarfon office was great. The whole team were very easy to deal with and went the extra mile to sell my property. Couldn’t recommend them enough Diolch
1/5
GoogleHorrible experience when renting , left house in great condition and they still continued to take the deposit. Money grabbing to say the least , staff behind the reception desk were heard …
Hello Amy Donald Ross do not take deposits, as you are fully aware the Government set up a tenant deposit scheme whereby a separate body holds the deposit and returns the … More
5/5
GoogleExcellent service from the whole team at Donald Ross. They were very professional and kept us fully informed throughout the whole process of selling our house. Would highly recommend them.
Thank you Anne
5/5
GoogleFantastic company! They have a deep knowledge of the local market and have been extremely professional (and super friendly) at every stage of the process. Do not hesitate in using their services.PositiveResponsiveness, Professionalism
Thank you for your very kind review
1/5
Googlevery unprofessional and no communication what so ever, don’t waste your time!
Hello Robyn I have looked for your name on our Client Management System and it does not appear, have you been in touch with us? Please contact me at office@donaldross.co.uk with some details on why you have written this review we would really like to understand what has happened.
5/5
GoogleGreat service from the team. I was buying from quite a long distance away and everyone made the whole process so easy Well done to you all and thanks
5/5
GoogleGreat estate agents. Recommend
Thank you for the great review!! Happy to be of service.
5/5
GoogleHad a very professional experience with Ffion, I couldn't ask for anything better, he was so kind to help through every step, thank you for everything Ffion :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
