Trusted Agent profile · Ayr

Clyde Property Ayr reviews

4.0

★★★★★ Great

271 reviews across 3 platforms

Office 1224 Wellington Square, Ayr, KA7 1EZ

Clyde Property's office in Ayr, at Office 1224 Wellington Square, is rated 4.0 out of 5 across 271 reviews on three platforms, including 44 Google reviews rated 4.5.

Google logo

4.5 / 5

44

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

226

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ayr office, from every platform, shown as written. First names only.

1/5

Trustpilot

Beware of future dealings with Clyde Property Helensburg

We rented a property with Clyde property Helensburg and from the outset it was scaling one obstacle or the other about mandatory insurance with the referencing property to them providing just a gas cooker for the new apartment after collecting 2months rent as deposit to their not responding to emails or using another unverified email to respond to or probably evade "sensitive" issues. They don't deserve even one star at all as they are so hard-hearted and all about their contract with the client without a recourse on how to balance the relationship with the paying tenant. I can't see how any tenant can last long in any of their properties with their current perspective on "how it should be" rather than "how it can be better"

Suzzie · 19 January 2023

1/5

Trustpilot

SHOCKING ESTATE AGENCY

I've been buying and selling flats in Glasgows West end for 31 years and have never encountered a more incompetent estate agency as clyde west end. They seem to fill their shop window with mannequins rather than skilled sales people. At the time of interviewing them I spoke to 2 of their landlords and reviewed their goid reviews which were obviously composed by one of their stupid poorly trained staff. Be careful with this office.

Mr · 14 June 2023

5/5

Trustpilot

Best selling experience ever

Clyde Property Helensburgh (Seller)The whole experience from initial valuation to final completion was a distinct pleasure due to the professionalism shown by the whole team!They arranged for the Home Report & the photographer whose photos and video (including a drone flyover) were superb!Contact with potential buyers was kept up on a daily basis.I would not hesitate to recommend Clyde Property Helensburgh.

Simon · 3 May 2024

1/5

Trustpilot

Awful property management service

Awful property management service, once they've taken your money you're left to deal with staff with horrible attitude. Slow and delays to repairs!

Jay · 10 August 2024

Agent replied · 23 October 2024

Dear Jay,Thank you for taking the time to review your experience with Clyde. I am sorry to read of the dissatisfaction you mention in terms of your tenancy (I assume). We do pride ourselves on customer experience and as such I would be keen to have a further discussion with you in terms of the tenancy whilst also reviewing your property file on our system. I am available and can be contacted anytime on 07860953860 or craig.moody@clydeproperty.co.uk.Many thanks,Craig

2/5

Trustpilot

Follow-Up to My Original 2-Star Review:, 10 plus Yrs as a tenant

This is a follow-up to my April 2024 review. The flat itself was well presented and maintained, that’s why this remains a 2-star review.

Roy · 15 August 2025

5/5

Trustpilot

Judy was so lovely and supporting…

Judy was so lovely and supporting throughout the whole letting process. Thanks again!

Claudia · 15 March 2024

1/5

Trustpilot

The reason for this review we just need a full refund

The reason for this review, please pay attention so that you don’t land yourself in this position, that we in right now, my baby father rented an inconvenience cube apartments which he has not even taken yet & also not signed an agreement to accommodate the apartment It's like a box flat kitchen, it's very tiny like a cartonbox, for £575 that’s separatesClyde property refuse to pay him all is full refund as it's right stated that they have sent the 575 to the property owner where is the justification they have not provided him. that policy stated that the property owner will be given the rent and thats criminal that’s not gonna be acceptable if we don’t receive all our money deposit £1150.00 & rent is 575 this situation: can land, in a court of law 🧏

LanceKLOL · 2 October 2022

5/5

Trustpilot

Clyde North Lanarkshire / Motherwell…

Clyde North Lanarkshire / Motherwell branch offered a 5 star service from the get go and I am glad I came across them. Our lettings negotiator Francis was very professional and reassuring in that as we search with Clyde, we are sure to find the perfect place to rent.

Awais · 28 July 2018

1/5

Trustpilot

I had a very mixed experience at Clyde…

I had a very mixed experience at Clyde properties in Helensburgh who were marketing my house. Initially very positive good internal photographs, excellent video and a nice display window in the high street. The general staff are all very helpful and pleasant, kept me up to date with all that was happening they also did some of the viewing. I had an early offer but rejected it. Several weeks later this same person wanted a second viewing, we discussed the initial offer and what if they re-submitted their offer. I said I would let Clyde properties know.I was informed by Clyde that this person was a cash buyer and the person buying their house was a cash buyer and the sale would go through quickly without any problems. At the outset I had stated that I do not want to get involved with a chain sale. As it turns out that is exactly where I ended up, no cash buyers and in a chain sale.I tried for a week to contact the female who manages that branch; leaving several messages; they didn’t call back. When I eventually got hold of her, I was accused of doing a deal behind Clyde’s back and that this manager never stated that the buyer had sold and it was a cash sale. I pointed out that I record all my phone calls and have evidence to prove her wrong. From that point on Clyde’s attitude changed completely, no communication, my property was removed from their web-site and office window even though it was under offer with no missives signed. I also heard nothing regarding property rental I was looking for; it was as if I didn’t exist.Clyde property Helensburgh has an extremely childish, immature but above all an unprofessional attitude which is damaging the brand; and all because of one person. This person is the weak link in what seems to be a very robust chain.I would liked to have given five stars, but for the sake of one person I struggle to give it one.

Russ · 19 September 2022

5/5

Trustpilot

Really happy with the service from…

Really happy with the service from Clyde property would highly recommend. Thoroughly professional and guided us through the selling process keeping us informed at every stage

Blair · 24 July 2025

1/5

Trustpilot

Valued my property at low value

Valued my property at low value. Discussed property value with allied Surveyors who came up with same value. Did ask alan from Clyde properties if he valued the property for tax reasons and he said yes. DONT USE value properties way less than what they are worth and hound you to sell

Devalued · 9 August 2024

1/5

Trustpilot

Very poor attitude to selling property…

Called up regards a house in Anniesland with the price highlighted at 325K on the website, we were looking for the home report as part of our due diligence prior to a viewing. The very cheeky and unhelpful lady highlighted the price at 375k and said they were looking for 10-20% above the asking price, then asked if we could afford it, repeatedly asking the same question over and over again.Staff attitude is at best very poor, would I recommend this company, in a nutshell not even if they were the only company left in the world would I recommend or use them, with that attitude we took our business for buying and the selling of our current home elsewhere.

David · 17 August 2022

5/5

Trustpilot

Much more than standard service

Being an absent house seller ,the staff at the Bearsden branch of Clyde property were extremely helpful in making sure that the sale of our property went through very smoothly and a buyer was found very quickly and the whole process made progress in a very efficient manner.Gavin and Nicola gave great service and went the extra mile to help

William · 5 March 2024

5/5

Trustpilot

Reliable, knowledgable, friendly, and capable sales team

I cannot praise Seona, Alison and their sales team at Clyde property Helensburgh enough.They were proactive in marketing my property, constantly updating me as to feedback from viewers and advising me regarding offers received.The team's after sales help was invaluable also.Their expertise and professional approach made a potentially very stressful experience as bearable as possible.I would definitely recommend them.

Karen · 15 March 2024

1/5

Trustpilot

Disgraceful

Disgraceful, exploitative, shameless, greedy, unhelpful, rude - other than that I’m sure Clyde Property are great. After leaving us without heating for 10 months, refusing to make necessary repairs, and just generally being an unhelpful and shoddy organisation whose only function is to facilitate the movement of workers’ wages to parasitic landlords, they topped off this excellent service by falsely claiming that we ‘tampered’ with the boiler, and as such deducted £700 (plus more) from our deposit. The fact that we have never once touched the boiler is obviously immaterial. Google ‘Clyde Property reviews’ and ‘Living Rent Clyde Property’ if you need more information on this dire letting agents, including how they helped a landlord to raise a young family’s rent by 30% while refusing to fix the damp and sewage issues in their property.

Aidan · 9 June 2022

1/5

Trustpilot

My son was informed by clyde properties…

My son was informed by clyde properties his flat he lived in for 4 years was being sold and he had to move out, We have just found out it is now back up for rent with an increase of £100 per month the letting agent is clyde propertys this is the thanks you get for being a good tenant and is against the law I will be taking this further absolutely scum of the earth

Gordon · 2 November 2022

5/5

Trustpilot

Seller)

Seller)Our experience from initial meeting then valuation to sale within 3 days was done in a professional and courteous mannerThey arranged for the Home Report & the photographer who took the most amazing videoContact with potential buyers was kept up on a daily basis.I would not hesitate to recommend Clyde Property Helensburgh.

Miss · 25 June 2024

5/5

Trustpilot

Fantastic experience from Gavin and the…

Fantastic experience from Gavin and the team. Thanks all.

Jill · 20 March 2024

5/5

Trustpilot

A great team.

A caring group of people who are genuinely interested in supporting you through your home sale journey.

James · 23 September 2025

4/5

Trustpilot

First Time Buyer

I had been looking for a flat as a first time buyer for months, and Clyde Properties provided me and my flatmate with a perfect property with swift communication.

Robbie · 9 May 2025

5/5

Trustpilot

Managing our house sale- brilliant from start to finish

We are in the closing stages of completing on our house sale which was organised by Clyde. I am so pleased with the service we were offered by Clyde from first meeting, marketing, keeping potential buyers informed, guidance on going to a closing date and managing the offers. Had the pleasure of working with Jenna, Tara, Derek, Fiona and Caroline. The my Clyde platform was also brilliant for staying informed. Would recommend Clyde to anyone selling their house!

Grace · 31 May 2022

5/5

Trustpilot

A professional team with a personal…

A professional team with a personal touch. I would highly recommend this company. I sold my property through the Falkirk branch and I found the whole process seamless. The staff called or emailed me with regular updates. They put me at ease. I was delighted when my property was sold.

Tracy · 4 July 2024

5/5

Trustpilot

Gavin could not have looked after us…

Gavin could not have looked after us any better. He went above and beyond. He kept us updated on the progress. He 'pushed' things along when they were sluggish. He also helped arrange ancillary services for us.We could not have asked for more and would have no hesitation in recommending his services to all and sundry

Valerie · 5 March 2024

5/5

Google

Very delighted with the service provided by the Clyde property, Ayr. Both Lorraine and Rachel are extremely cooperative,efficient and professional. I would highly recommend Clyde Property, Ayr to anyone for letting. Thank you Lorraine and Rachel for your esteem support. Cheers, Kamal

Kamalakar · 31 May 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Clyde Property's Google reviewsLeave Clyde Property a review

Questions about Clyde Property Ayr

How many reviews does Clyde Property Ayr have?

Clyde Property's Ayr office has 271 reviews across three platforms: 44 on Google, 1 on Facebook, 226 on Trustpilot (across the whole business).

What is Clyde Property Ayr's rating?

Clyde Property Ayr is rated 4.0 out of 5 across all 271 reviews, and 4.5 out of 5 on Google from 44 reviews.

Where is Clyde Property's Ayr office?

Clyde Property Ayr, Office 1224 Wellington Square, Ayr, KA7 1EZ.

The Trusted Agent

Is this your office? Claim your page.