Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been dealing with Jemma Oakley at the Aylesbury branch from my initial enquiry for a flat. It has been an absolute pleasure dealing with Jemma and I'm very grateful for all her help on securing me a great property. Thanks again Jemma! X
Mhairi · 24 August 2023
Agent replied · 23 August 2024
Dear Mhairi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAs a maintenance contractor to Lenwell I very much like the professional way they handle all aspects of the operation. Jolanta Stonkute at the new Aylesbury office is well organised and highly efficient, as are the other property managers. The system works well...and they pay promptly! It's a pleasure to work with such an effective and ethical company.
Robin - Treehouse Property ServicesPositiveProfessionalism
Robin · 24 August 2021
Agent replied · 23 August 2024
Thank you Robin
★★★★★ 5/5
GoogleMany thanks to Ella and her team for managing the whole process seamlessly!PositiveQuality, Professionalism
Ikpe · 24 August 2021
Agent replied · 23 August 2024
Dear Ikpe, thank you and we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleLoved our experience here...My wife and I had the pleasure of reach out with Barbara (I think Karwala) regarding my property inquiry and been more than satisfied with the experience. …
Adrian · 16 April 2024
Agent replied · 23 August 2024
Dear Adrian
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleLenwell are our lettings agency. The support we received in securing a new tenant has been very professional. Jolanta, the Aylesbury branch manager, was very responsive and supplied all the information we required and was very helpful throughout the process. It was extremely pleasing that we had a new tenant within a very short time frame. Highly recommended.PositiveProfessionalism
Christine · 24 August 2021
Agent replied · 23 August 2024
Thank you David it means a lot to us to hear from a happy client
★★★★★ 5/5
GoogleIt was a great pleasure knowing James and Colette from Leaders. Their unwavering support, authenticity, and dedication to providing exceptional service have made my experience truly remarkable so far!
Jalal · 16 April 2024
Agent replied · 23 August 2024
Dear Jalal Alatrash
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 2/5
GoogleBe careful with renting from leaders. They love to use hidden fees!
2 stars as some of the agents are obviously nice people in a bad company.
Jake · 30 April 2024
Agent replied · 23 August 2024
Dear Jake Pierce,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleJemma and Collette have been absolutely amazing in helping us get the property we wanted! Can’t thank them enough and would 100% recommend Leaders Aylesbury. The process has been easy and pleasant thanks to their hard work!!
Lucy · 24 August 2023
Agent replied · 23 August 2024
Dear Lucy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJolanta was extremely supportive, helpful and efficient.PositiveProfessionalism
Ian · 24 August 2021
Agent replied · 23 August 2024
We always do our best, thank you Ian
★★★★★ 5/5
GoogleBarbara Karwala helped to quickly resolve a reference request that was being delayed. Barbara completed it immediately. Very professional and polite. Thanks for your assistance
George · 16 April 2024
Agent replied · 23 August 2024
Dear George
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI had a wonderful time viewing my property with my agent Macey, she was very helpful and our communication was effortless, our process of viewing the properties to receiving our keys was very quick.
Mohammed · 24 August 2023
Agent replied · 23 August 2024
Dear Mohammed
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders took over our property in September last year and from day 1 we knew we'll be in good hands. Jolanta helped us so much to fix all the issues that the previous agency didn't even bother to manage. She is brilliant, very professional, responsive and always ready to help.PositiveResponsiveness, Quality, Professionalism
Crina · 24 August 2021
Agent replied · 23 August 2024
Hi Crina P,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Aylesbury branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleWe put our property up for rent with Leaders and within a week is was taken. Both Jolanta and Ella are so easy to talk to, they know their stuff and are quick to respond to any questions. Really happy with the way things have gone, stress free and easy. Highly recommend.
TakeittotheMAX123 · 24 August 2021
Agent replied · 23 August 2024
Hi there,
Thanks for taking the time to leave us a review, we appreciate your feedback and pleased we were able to find a tenant for you without the stress!
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleSo far, my experience with them has been great. Macey Jones and her colleagues have been so helpful throughout the property view and reference.
They're always responding quickly to my requests or questions.
Luana · 24 August 2023
Agent replied · 23 August 2024
Dear Luana
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recently had the pleasure of consulting with Barbara Karwala and I must say, her assistance was nothing short of exemplary. …
Pravena · 16 April 2024
Agent replied · 23 August 2024
Dear Pravena
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleBarbara Karwala at Leaders has been fantastic and super efficient throughout our checkout/leaving process. Always returns emails promptly and is happy to answer any questions. First Class. Tim and Nikki
Nikki · 24 August 2023
Agent replied · 23 August 2024
Dear Nikki Carrie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleThe worst kind of corporate Estate Agency. Over inflated quotes from contractors, terrible customer service and patronising staff. The only thing they do well is collect their fees and create a lot of hassle for the customer. Avoid if you can.
Consumer · 24 August 2022
Agent replied · 23 August 2024
Dear Sir/Madam
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleGood experiences all round with Leaders, very professional and efficient. My encounters with Barbara Karwala have always been great, so incredibly helpful and understanding. Would definitely recommend Leaders Aylesbury.
Evan · 24 August 2023
Agent replied · 23 August 2024
Dear Evan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a very good experience with Lillian. She was very quick and efficient with her communication.
On the day of the viewing I had all my questions answered and her professional opinion was very helpful. Would definitely recommend.PositiveResponsiveness, Professionalism
Aimee · 24 August 2022
Agent replied · 23 August 2024
Aimee Walker, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Aylesbury.
★★★★★ 5/5
GoogleA professional team. Macey and Ella helped us a lot. They have answers to any problem. I strongly recommend this agency in Aylesbury to everyone. Thank you ladys
Pop · 24 August 2023
Agent replied · 23 August 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleReally professional and always happy to help and answer any questions you have, Macey jones especially is really helpful and easy to talk to and very knowledgeable
Franky · 24 August 2023
Agent replied · 23 August 2024
Dear Franky
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
Googleit has been a smooth and wonderful experience so far with leaders. Jemma in particular has been in touch every step of the way and she has been available to speak with any time i need help. kudos!!!!!!!!!!!!!!
Emmanuel · 24 August 2022
Agent replied · 23 August 2024
Emmanuel Annang, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Aylesbury.
★★★★★ 5/5
GoogleHave just moved into my flat and would like to thank my agent Ella Newton for all her help getting me settled in. A couple problems were resolved quickly and professionally and she helped me with all my questions as well. Very happy here.PositiveResponsiveness, Professionalism
Laurie · 24 August 2021
Agent replied · 23 August 2024
Dear Laurie Christenson!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Aylesbury branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleWe have been really happy with the service we have had from Lenwell, jolanta has worked really hard, finding a new tenant within a week of the old ones moving out, answered all our questions, and has always been easy to get hold of.PositiveResponsiveness
Maxine · 24 August 2021
Agent replied · 23 August 2024
Thank you Maxine Jolanta always goes the extra mile
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.