Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a really positive moving experience with Lenwell. The agent Jolanta was fantastic to work with. She was professional and really knowledgable when it came to the legalities and dealing with the landlord. Her communications were excellent and the whole process was hassle free and was completed in a matter of days.PositiveResponsiveness, Professionalism
Collette · 24 August 2021
Agent replied · 23 August 2024
Thanks for the great feedback Collette
★★★★★ 5/5
GoogleThank you Barbara for all your help. It has been a nice experience with you. You have been very helpful.
Anne · 29 June 2024
Agent replied · 23 August 2024
Dear Anne Bautista
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you so much James. You were really great throughout the letting process. Impressed by your communication skills :-D
Hafiz · 16 April 2024
Agent replied · 16 April 2026
Dear Hamza Saeed
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleMe and my partner had a very professional experience with our letting agents, who assisted us in finding our first home together. Jolanta and Ella were both very helpful and the whole company was responsive to any questions I had. Would definitely recommend again.PositiveResponsiveness, Quality, Professionalism, Value
Lewis · 24 August 2021
Agent replied · 23 August 2024
Hello Lewis, we appreciate you taking the time to leave us this feedback and to hear of the great service you received from Jolanta and Ella at our Aylesbury branch of Leaders.
Thank you
Customer Relations Team
★★★★★ 5/5
GoogleBarbara has been excellent to deal with throughout our application process. I would highly reccomend Leaders to anyone.
Robert · 25 March 2024
Agent replied · 23 August 2024
Dear Robert Armitage
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSuperb service from Leaders in Aylesbury. In particular Collette who we've always found to be incredibly professional and helpful. Would highly recommend this company. Thanks all.
Matthew · 24 August 2023
Agent replied · 23 August 2024
Dear Matthew
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFor first time renters Jemma Oakley has been making the experience feel smooth and easy. Along with her professionalism she continues to go above and beyond to provide support and be reassuring. Definitely would reccomend!PositiveResponsiveness, Quality, Professionalism
Emilia · 24 August 2022
Agent replied · 23 August 2024
Hi Emilia Schembri, we are very happy to have provided you with such a positive experience! Kind Regards The Aylesbury Lettings Team
★★★★★ 5/5
GoogleLenwell were great, very fast response when I showed interest in viewing a property. Jolanta the letting agent was very professional and highly informative about the property highly recommend the business if your looking for a property or to rent one outPositiveResponsiveness, Quality, Professionalism
Daniel · 24 August 2021
Agent replied · 23 August 2024
Excellent to hear, thank you Daniel
★★★★★ 5/5
GoogleI would like to thank and recommend Ella Newton for her professional approach and support to me in my first time experience as a landlord. She was prompt in her responses and was always willing to manage any concerns or queries I had.PositiveResponsiveness, Professionalism
Dotty · 24 August 2021
Agent replied · 23 August 2024
Hi Nigel, thank you so much for your positive comments about Ella at our Leaders Estate Agents branch Aylesbury! We are happy to have been of service.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleThank you so much James. You were really great throughout the letting process. Impressed by your communication skills :-D
Hamza · 26 January 2024
Agent replied · 23 August 2024
Dear Hamza Saeed
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe started renting with lenwell a couple of weeks ago, staff are friendly and Jolanta has been really helpful with the move in process, and with correcting any small issues that arose. Katie was also very helpful with the initial contact...I definitely recommend.
Toby · 24 August 2021
Agent replied · 23 August 2024
Fantastic to hear thank you Toby
★★★★★ 5/5
GoogleBarbara Karwala has been a pleasure to work with and very efficient
Adam · 30 May 2024
Agent replied · 23 August 2024
Dear Adam Miller
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWas shown a house by Angel where she managed to get an appointment the same day and within a couple of hours were being shown the property.
She arrived on time specified and had all the information that was required for the property, was very prompt with suppling all relevant forms for becoming potential tenants, made contact throughout and was great at liaising between us and the landlord.
Paul · 27 November 2023
Agent replied · 23 August 2024
Dear Paul Terrell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKatie was thorough and efficient. We moved in within 3 weeks of viewing the property and all the necessary work was completed. We were provided all of the information needed. I can highly recommend the company as a letting agent.PositiveResponsiveness, Quality, Professionalism
Hannah · 24 August 2021
Agent replied · 23 August 2024
Thank you so much for the lovely review Hannah. Its great to hear you are happy :-)
★★★★★ 5/5
GoogleI have used Lenwell recently and they've been fantastic. Jolanta has been very good at communicating, keeping me fully informed along the way. She's also been great and helping me through the process when I was unsure on things.
I would recommend.PositiveQuality
Kim · 24 August 2021
Agent replied · 23 August 2024
Great to hear Kim. Thank you for your feedback
★★★★★ 5/5
GoogleBarbara Karwala was very helpful in keeping me updated about the return of my deposit when I had moved from my Leaders property.
Liz · 24 August 2023
Agent replied · 23 August 2024
Dear Liz
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust wanted to say Barbara Marta Karwala has been super efficient dealing with our claim for deductions against our tenant.
Mark · 28 October 2023
Agent replied · 23 August 2024
Dear Mark Pembleton
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Joshua Pemberton-Simms
Head of Property Management
★★★★★ 5/5
GoogleI would highly recommend using Leaders/Lenwell to any home seekers. They are very professional and understanding and will go the extra mile to help you. I want to say a thanks to Jolanta, Ella and Mollie they were fantastic :).PositiveProfessionalism
Corinne · 24 August 2021
Agent replied · 23 August 2024
Hi Corinne Hadnum,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Aylesbury branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleAlways a pleasure working with Kevin Butt, very organised and helpful with excellent customer service.
Also have had a great experience working with Barbara Karwala, very efficient and always responds quickly, 5 star service too!
Nick · 16 April 2025
Agent replied · 23 August 2024
Dear Nick Lee Thake
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBarbara Karwala is very nice and sort out our problem very quick thank you for superb service
Dorota · 27 November 2023
Agent replied · 23 August 2024
Dear Dorota Chuchra
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleName says it all, they really are the leaders when it comes to property.
Jane · 14 November 2025
Agent replied · 12 December 2025
Dear Jane Morrison,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleI had a really good experience with Lenwell/Leaders while renting my flat. Jolanta was so helpful and went above and beyond my expectations. I would recommend Leaders to anyone looking for a letting agent in the area.PositiveResponsiveness, Professionalism
Olumoroti · 24 August 2021
Agent replied · 23 August 2024
Hello Chris
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us and hope we can be of service again in the future.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleAmazing response by Ms.Barbara Karwala,
I emailed at morning for follow up and chasing a developer for a remaining wall work that is reported damage in property. She reply immediately, and chased developer.
About couple of an hour wall perfectly done.
Kudos to all leaders staff special mention also to Macy jones shes been helpful for all through out the process viewing referencing very accommodating and reliable👍🏻.
Celyne · 24 August 2023
Agent replied · 23 August 2024
Dear Celyne
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt has been such a pleasure to work with Jolanta and her team, Ella and Mollie. Exceedingly efficient, very quick to respond and act, offer much appreciated recommendations and suggestions. An exceedingly professional operation.PositiveResponsiveness, Quality, Professionalism, Value
Eli · 24 August 2021
Agent replied · 23 August 2024
Dear Eli
Thanks for taking the time to leave us a review and we appreciate your wonderful feedback about our team at Aylesbury and their efficient service provided to you.
Kind regards
Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.