Fine and Country Aylesbury reviews

★★★★★ 5/5

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Sold!

Sold! Many thanks to Helen Plumstead along with Richard Cross for securing and managing the sale of my apartment. Assisted by Hannah and James, the process has been well done from start to finish. Yes, people look for their next home on Right Move however Right Move doesn't take the photographs, prepare brochures or handle the viewings, only one of which was done by me. The rest were done by the F&C team. Well done to them, I now expect to buy my next home through them as they just seem to have nicer homes on their books.

Nick · 6 December 2020

★★★★★ 5/5

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Marie Fritz (Northampton) is AMAZING

Marie Fritz is a spectacular agent. She took over our home after our previous EA only provided neglect, stress and not a single offer throughout. Our home was as beautiful as it was unusual and we accepted our second offer (cash buyer none the less!) 6 weeks in. Communication with her was more than she promised she would deliver. We were aware of everything that was happening at all times and I felt the entire time that she was our best friend and 100% on our team. We will never forget you, Marie!

Anca · 30 November 2020

★★★★★ 5/5

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First class, worth every penny.

We had 2 agents visit our house to carry out an appraisal and give us a valuation. The first agent informed us straight away to expect to settle for less than asking as this was common practice currently. The agent objected about COVID-19 and gave every reason why we should expect a rough ride. The senior gentleman who had been there and got the t-shirt in the estate agent world. He skimmed through our house and arrived at a valuation quickly. He went on to point out that many people were working from home and marketing would be hindered.Marie Fritz from Fine & Country was the next agent to appraise our house and wow what a different approach. Marie was from the outset self-assured and highly polished. We compared her to the Duracell bunny as she has unlimited energy. Marie offered highly professional marketing immediately with added modern ideas such as Facebook live. Fine & Country requested a contribution to the marketing which was unusual but ultimately it felt like we were in it together.The photos were amazing. Marie does not hesitate to arrange things as she sees fit, highly confident of what viewers on the extremely large variety of portals F&C use. Your house even gets shown in the shop window of Park Lane London, which we found enthralling.The viewings came thick and fast and were always accompanied. Much time taken to demonstrate the details of our home. No question too small to answer.It was not long that we had a buyer who made a very good offer, I will stress that it was over asking unlike the prediction from the more senior estate agent who had too many years of experience to mention.The whole process went smooth from start to finish. The fees are slightly higher than others but if you want unbound energy and someone available to talk to 24/7 via WhatsApp groups or phone. If you want honesty and complete trust and confidence, then Marie Fritz and Fine & Country is the agent for serious movers.

Mr · 26 November 2020

★★★★★ 2/5

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An overall underwhelming attempt at…

An overall underwhelming attempt at selling my house. What started off as an excellent service deteriorated into a complacency and hope that an easy win would be the outcome, which ultimately failed at my considerable expense. There were early indications the sale was not right which I had to bring to their attention, and an attempt to later remarket the property was to stay the least half hearted. My intelligence on the unsatisfactory background to the buyers was way better than F&C and they never nailed the weaknesses.It showed how little rapport or knowledge they had with the buyers They should have shored up a robust remarket, but instead played me against jeopardy of time re selling believing they had an easy sale. The truth is the market went crazy and they were shooting fish in a barrel and I was just a number. I consider their service sub standard for the fees. The so called fancy brochure is a waste of time when it follows up so long after your initial instruction. They give plenty of fancy talk but ultimately failed to deliver badly. I consider I am owed compensation for their tardy service and the predicament they have left me in, but when did any estate agent ever own up to their shortcomings.

Simon · 25 November 2020

★★★★★ 5/5

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Fine and Country - Stratford upon Avon

Clare Reeves at the Stratford upon Avon branch has been our absolute rock throughout the (ongoing) sale of our property. It has been the most stressful and painful experience we have ever faced, no doubt impacted by Covid and the sheer volume of work both estate agents and solicitors are facing. We have had to pull out of our onward purchase but Clare went above and beyond to try and keep this part of the chain alive even though she wasn’t directly involved. She called solicitors, other estate agents and us several times a day for at least three weeks solid to push things on and help out. We would have walked away weeks ago, but her tenacity and go-get attitude has kept us going. Fingers crossed we get our sale next week and the only reason that will happen is because of Clare. We can’t thank her enough. Would thoroughly recommend- this is a case of you really do get what you pay for. Thank you.

Melanie · 20 November 2020

★★★★★ 5/5

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Ten star service!

Ten star service!We have just completed on our house sale and have to take this opportunity to congratulate the entire team at the Norwich Office. The whole journey has been incredibly stressful and difficult . On several occasions , it seemed easier to withdraw from the sale, rather than continue the long drawn out process made so much more difficult by COVID and all the inevitable delays brought about by the Stamp Duty Holiday.Philippa Martinez has been our rock! Her efforts to keep us informed on an almost daily basis, her good humour, her listening skills and her encouragement, ensured we stuck with the process and completed.Thank you Norwich Fine and Country for your fabulous service and care.

Shirley · 20 November 2020

★★★★★ 5/5

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Brilliant service

We have just exchanged on the property through Fine & Country in Diss and we have had a stressful ride due to the current climate and various complications. When we got our offer accepted Chris was so quick to liaise with us and the sellers to get it formally accepted & he was genuinely excited for us. The transaction itself was by no means easy - but thank goodness for Phillipa in the implementation team! She could not of been more supportive, persistent in chasing & very caring too . She provided constant updates and communication between the seller and ourselves so issues were dealt with as quickly as possible. We know it would not of exchanged as quickly as it did without her & we thank her kindly :)

Katie · 19 November 2020

★★★★★ 5/5

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OUTSTANDING AND BRILLIANT!

I write to thank Arma Kang of Fine and Country most sincerely and with deep gratitude for achieving the recent sale of my property. His service and advice has been exemplary throughout , from our initial meeting to the completion of the sale. His ability and enthusiasm to market the house , in my view, was way ahead of other agencies in the area.The devil is always in the detail and Arma achieved this at every stage. From our first meeting he listened to my wishes and requirements and proceeded to advise how the property should be marketed. This included staging of the house, compilation of the brochure, online advertising and most importantly achieving an excellent price.He managed to assess those potential purchasers that were serious about looking for a property of their dreams and dealt with time wasters most effectively. Arma gave me calm reassuring confidence throughout the sale process for which I am hugely grateful and thank him once again. Katriona Macfarlane

Katriona · 25 October 2020

★★★★★ 5/5

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First Class

We bought our house through Fine & Country 13 years ago and so when it came to selling it this year there was only one choice.Arma Kang from the Derbyshire office was so professional, courteous, and kind throughout the process. Selling a house during a pandemic take skill and hard work and Arma had both. He was always available to chat to, even outside office hours. Having an Agent like that takes away the stresses of selling a house and I would recommend Arma Kang from the Derbyshire office without hesitation.

John · 24 October 2020

★★★★★ 5/5

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Arma stood out heads above any other…

Arma stood out heads above any other estate agent we have used before. He was incredibly patient with our indecisiveness, listened exactly to what we were looking for. He was very proactive and contacted us before some properties went on the market as he thought they’d be right for us, and needless to say he found the perfect house for us-which was the one we saw first with him.He had great knowledge of the properties we saw with him and applied this directly to our circumstance and requirements. I would definitely recommend Arma, providing outstanding customer service. Thank you

Jennifer · 22 October 2020

★★★★★ 5/5

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Great estate agent

Great estate agent. Fine and Country (mid-Wales) handled the purchase of my new house. Bethany and Adam were very good to deal with and handled all sale and purchase related issues very effectively. Would be happy to use again and recommend to anyone.

TR · 10 July 2024

★★★★★ 5/5

Trustpilot

Fine & Country are amazing

We recently sold our property through Martin and Rachel at Fine & Country. We previously had our property for sale with a different agency which we decided to move away from as we didnt get the best of service its a different class of service you get with Fine & Country from the amazing brochure and advice for helping to sell the property and then the continuous feedback after each viewing. Martin Grant was amazing he kept us updated at all times and when we accepted an offer on the property he made sure he kept up the correspondence and went above and beyond to get the sale completion. We would highly recommend using Fine & Country if you want the best possible agents to help sell your property. Thank you Martin for all your hard work and patience we really appreciate it. Many thanks Chris, Sandra and Katy x

Miss · 8 October 2020

★★★★★ 5/5

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HOUSE SALE

We have been very impressed with the service Mike, at the Woodbridge branch of F&C, provided. Mike was extremely enthusiastic and committed. He supported us throughout the sale and helped make it a very hassle free process. Mike was extremely helpful and even offered advice and guidance on the property we were buying, despite this being through another agency. We highly recommend Mike and the Woodbridge branch and will certainly use them for any future house sale.

Dg · 13 June 2021

★★★★★ 5/5

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Uckfield branch - 5 stars

Uckfield branch: we went to F&C after a disaster with an East Grinstead local agent who lost a potential cash buyer, never uploaded the video (ignored chasing emails)and general poor communication. Freddie and his team were so refreshing with their professional approach and expertise. Yes you pay for the photos etc.but the quality of brochures and video was worth every penny. They found us a buyer quickly and supported us through our relocation. Easy to talk to and quick to respond. If you are looking to sell (especially property over 800k) go to the experts. Tell Freddie I sent you!

Diane · 25 September 2020

★★★★★ 5/5

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A man who knows his job.

James Cooper MNAEA, Director of Fine & Country, South Devon, was without a doubt the most helpful and informative man who helped us sell our property within a week. He kept us informed step by step along the way. Nothing was too much trouble, no matter how trivial the questions, and how persistent they were at times. At the best of times selling your house can be a very traumatic experience, but James certainly took all the worry and stress away. Thank you James.

Carole · 22 September 2020

★★★★★ 5/5

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Very happy!!

I will be perfectly honest until recently I had never heard of fine and country. Suddenly across my village and the neighbouring one, we had fine and country sale boards popping up everywhere. All with sold signs attached.I decided to give themA call for a valuation. I was over moon with the result. Debbie from the heswall branch is my agent. She had an sstc for me in 6 days! Debbie is not your usual estate agent. I have sold 11 properties so far and have never met an agent like her. I am currently struggling to buy in my area, struggling to find the right house, struggling to get agents to call me back, and to put offers forward on properties that are of interest. Debbie is like a breath of fresh air. She is contactable 7 days a a week day or night. No office hours!.she is honest and very reliable. You get what you pay for and her service is worth every penny. I would highly recommend Debbie and her heswall office. Paul

Paul · 10 September 2020

★★★★★ 5/5

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I was extremely happy with the service…Fine and Country

I was extremely happy with the service I received from Fine & Country.James handled the whole process from taking the property on through to selling, with ease and professionalism. Calls were returned very promptly and any queries were dealt with swiftly and with great care, which instilled me with terrific confidence.Nothing was too much trouble and James and his team always went the extra mile providing encouragement and day to day advice and assistance. I am truly delighted that I chose Fine and Country for my sale and I would highly recommend them to anyone looking for an estate agents.I will definitely use the company’s service again for future property sales.Mrs Nichola Hemstock

Matthew · 9 September 2020

★★★★★ 5/5

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Superagents!

Our house was on the market for 6 months without selling, then Martin and Rachel from Fine & Country stepped in and found us multiple viewings and a buyer within three weeks. They worked incredibly hard for us, were consistently upbeat and always available to keep us informed about how things were going. An unexpected delay to exchange of contracts caused us a fair amount of stress but their support and experience helped us through and we successfully exchanged. Their service is second to none. The marketing is fantastic, their reach is wide and they are really nice people. They have been worth their weight in gold for us and I thoroughly recommend them. Thank you Martin and Rachel!

Anne · 7 September 2020

★★★★★ 5/5

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Vanessa was an absolute star she went…

Vanessa was an absolute star she went above and beyond the norm, going out of her way to resolve any of the issues that arose during the selling of my house. After having to move estate agents due to lack of action Vanessa was immediately proactive arranging viewings and a very successful open day. Not only did she sell my house but she also found my future home. Because of the quality of the service when my mother was ready to downsize I had no hesitation in engaging Fine and Country and in particular Vanessa’s service again. Once more she excelled getting over the asking price for my Mother’s property. Thank you

Judith · 3 September 2020

★★★★★ 5/5

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Highly professional, proactive and diligent - thoroughly recommend

I can wholeheartedly recommend Lisa Freer at Fine & Country Sutton Coldfield for her professionalism, enthusiasm and determination in selling our property despite perhaps the most challenging of conditions seen for many years - Brexit/general election/pandemic/lockdown - all of which filled the general selling environment with uncertainty & hesitancy. Despite being unable to undertake physical viewings through the lengthy lockdown period she displayed great creativity in accessing & helping produce varying forms of advertising across the different social media platforms and portals to maintain the profile of our property and find the perfect purchasers for our home. Lisa kept us promptly informed of all viewer feedback throughout the selling process and was extremely proactive in then shepherding it all through to completion, within what in the end was an extremely tight timescale. Top marks!

Sean · 26 August 2020

★★★★★ 5/5

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Outstanding F&C Willerby

Alice at Fine and Country, Willerby was amazing. She was our seller's Estate Agent but as a buyer, she kept us informed every step of the way and was so very friendly and helpful when it came to the two sets of solicitors. Without Alice, I'm not quite sure the sale would have gone through quite as easily. I wish all Estate Agents were like this. I would highly recommend Alice and her team at Fine and Country, Willerby.

Dr · 30 November 2020

★★★★★ 5/5

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Wonderful service always with a smile!

Fine & Country Droitwich have looked after us impeccably from start to finish thro a very difficult and complex sale. They found good buyers for us when the market was tough and were very patient when we failed to find a suitable property to buy. They then quickly found us a number of buyers when we finally found our dream house despite this being a week before Christmas! Us having chosen the most suitable offer they then went far above and beyond the call of duty chasing down the chain basically doing the job of all the other agents! Unfortunately lockdown then happened and again they carried on working when many other agents just packed up and went home! They came up with a solution when the buyers at the bottom of chain lost their mortgage and again when their new mortgage offer stalled due to surveyors not working! This was the most awful stressful time partly due to nightmare buyers and then made worse by covid...but Vanessa and her team made it just about bearable with their kindness, patience, enthusiasm, professionalism, expertise and sheer hard work. I would not hesitate to recommend them to anyone, worth every penny of their fee and more! We are now settled in the forever house of our dreams and I will be forever grateful to Fine & Country Droitwich for making that possible.

Lizzie · 24 August 2020

★★★★★ 5/5

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First Class Estate Agents

Fine & Country sold our property where 3 other Estate Agents failed. The Brochure put together by Arma Kang was exquisite. The accompanied viewing by Arma & Pip Holden were extremely professional & we believe, honest & informative to prospective buyers. Our buyers were so impressed with the service that they made a point of telling us. We have no hesitation in recommending Fine & Country, Arma Kang & Pip Holden, as they provided a first class service.

Raymond · 16 February 2021

★★★★★ 5/5

Trustpilot

From the beginning to the end

From the beginning to the end, we can't thank you enough, Fine and Country (Norwich) the whole team have been superb, particularly Natasha our main point of contact who saw it through to the end. You were always professional, informative and communicated the progress. Furthermore you were very hands on to overcome the unforeseen obstacles that came along the way. Very happy to have dealt with you, and we will recommend you with confidence. Nick and Mary

Nick · 5 May 2021