Trusted Agent profile · Aylesbury

Fine and Country Aylesbury reviews

4.5

★★★★★ Excellent

937 reviews across 1 platform

46 High Street, Aylesbury, HP20 1SE

Fine and Country's office in Aylesbury, at 46 High Street, is rated 4.5 out of 5 across 937 reviews on 1 platform.

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937

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Colchester branch

Colchester branch, Fine and country did a great job finding us the dream home and selling ours within weeks. they are prompt, follow up, and keep all party's moving and informed.

Richard · 15 March 2021

Agent replied · 12 June 2024

Hello Richard, thank you for leaving this glowing review of your experience at Fine & Country Colchester. Congratulations on the purchase of your new home! We will pass this onto the team who will be thrilled to read your words. We look forward to working with you again in the future.

5/5

Trustpilot

Very helpful and polite service everything was explained in detail no problems

Very helpful and polite staff explained all my queries with no problem excellent service recommend using them again

Don · 12 January 2023

Agent replied · 12 June 2024

Hi Don, thank you very much for taking the time to leave this review. Would you mind editing the review to include the location of the Fine & Country branch that you dealt with so that we can give them the recognition they deserve? Thank you

4/5

Trustpilot

Good level of personal service

Good level of personal service. Advice and help in the build up to sale and worked hard to ensure the property was marketed in a difficult climate. We would use again.

Nicola · 11 February 2021

Agent replied · 12 June 2024

Hello Nicola, congratulations on the sale of your home! We're pleased to hear our agents provided you with a high level service. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.

5/5

Trustpilot

Excellent

We recently purchased a property through Fine Country in Uckfield. They were very proffessional and helpful throughout the whole process and we would definitely recommend them.

Michael · 13 January 2022

Agent replied · 12 June 2024

Thank you for your review Michael, we are very pleased to read that you received a professional service from our Uckfield branch.

5/5

Trustpilot

Helpful and efficient

Helpful and efficient. Graham Mobbs and Philippa Martinez very kind and responsive. Sales Brochure excellent. Speed upheld.

Harriet · 12 January 2023

Agent replied · 12 June 2024

Hi Harriet, thank you for taking the time to leave this lovely review for Graham and Philippa. Please can you update this review to include the name of the Fine & Country branch that you dealt with? Thank you

5/5

Trustpilot

Thank you once again for great service…

Thank you once again for great service from the staff of Fine and Country Norwich this is my 6th transaction with them in ten years

Michael · 22 January 2022

Agent replied · 12 June 2024

Thank you Michael for your kind words, we are so glad you continue to buy and sell with Fine & Country Norwich after all these years.

5/5

Trustpilot

Thoughtful responsive service.

Thoughtful responsive service.Tania recommended the property to us having carefully listened to our needs. She held our hands right through the process providing a useful bridge at those tense moments

Susan · 6 February 2021

Agent replied · 12 June 2024

Hello Susan, congratulations on the purchase of your new home! We're pleased to hear Tania provided you with a five-star service and we will be sure to pass on your message to them. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.

5/5

Trustpilot

Nicki recently helped us purchase a…

Nicki recently helped us purchase a property.She did an absolutely amazing job from start to finish. She kept us well informed throughout and was always on hand to answer any questions.

Gemma · 13 October 2020

Agent replied · 12 June 2024

Hi Gemma, congratulations on your new home! We're glad to hear that you were pleased with Nicki's service and hope to work with you again in the future.

1/5

Trustpilot

Reading through the reviews Tanya from…

Reading through the reviews Tanya from the Diss office is clearly only welcoming to the buyers coming from the rural areas and not the urban ones.

Hailers · 21 September 2021

Agent replied · 12 June 2024

We are sorry to hear that you did not receive an exemplary service from our diss office, please could you email complaints@fineandcountry.com to elaborate on the kind of service you received from our Diss office and we will endeavour to contact you privately once we have an update.

1/5

Trustpilot

Amatuer hour cowboys

Amatuer hour cowboys. James McGing and Elizabeth McGing - dishonest and arrogant. Georgia Wright - communication and appointment skills of a GCSE student.

Sophie · 21 February 2022

Agent replied · 12 June 2024

Thank you Sophie for taking the time to leave a review. I am sorry to read that the service our team provided you was not first-class. We are looking into the matter with the office in question and our senior team this week.

5/5

Trustpilot

Great Service

We had a great service from the Fine and Country Diss Office in our property purchase. Chris, Tania and Sue in particular have been tirelessly helpful, good natured and professional.

Lydia · 13 October 2020

Agent replied · 12 June 2024

Hi Lydia, thank you for leaving this great review. We're happy to hear that you were pleased with our service and hope you'll consider Fine & Country again should the need to move arise in the future. Congratulations on your new home, we wish you all the best moving forward.

1/5

Trustpilot

Poor customer service received from the…

Poor customer service received from the Norwich branch. Staff didn’t seem bothered about booking a viewing. No call backs when requested. Will try to avoid fine and country if possible

James · 20 September 2020

Agent replied · 12 June 2024

Hi James, we are sorry to hear that you had a dissatisfactory experience with Fine & Country Norwich and will pass your feedback on to the Norwich branch and their Regional Manager.We are grateful for all feedback and ensure it will assist in improving the service that our agents provide.

5/5

Trustpilot

I thoroughly recommend the Diss office…

I thoroughly recommend the Diss office of Fine and Country to sell property. They were efficient and helpful and got a good price for my house. Very professional team.

Nicholas · 21 December 2020

Agent replied · 12 June 2024

Hello Nicholas, thank you for your thorough recommendation of Fine & Country. We're so pleased to hear you experienced a professional, helpful and efficient service from the team at our Fine & Country Diss office. We will pass your message onto the team, who will be thrilled to hear you have given them a five star rating. Congratulations on the sale of your home and we hope to work with you again.

5/5

Trustpilot

Fine & Country (Norwich office) were excellent

I found Fine & Country (Norwich office) to be efficient and professional during the whole process. Would highly recommend, and would definitely use them again in the future.

Hetty · 2 March 2021

Agent replied · 12 June 2024

Hello Hetty, we're so pleased to hear that you received great service from the team at our Fine & Country Norwich office. The team will be happy to read your lovely review.Thank you for sharing your experience with Fine & Country and we hope you will work with us again.

5/5

Trustpilot

Super helpful and friendly!

Sherry and Graham from the Northern Lincolnshire branch were so helpful when we bought our new home! Much appreciated and many thanks to you both. John & Kate

Catherine · 19 February 2021

Agent replied · 12 June 2024

Hello Catherine, congratulations on the purchase of your new home! We're pleased to hear Sherry and Graham from our Lincolnshire office provided you with a five-star service and we will be sure to pass on your message to them. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.

1/5

Trustpilot

3 weeks later and still no response or…

3 weeks later and still no response or acknowledgement to my email.Continued proof of the lack of communication or care from a company.

D · 26 November 2021

Agent replied · 12 June 2024

Good afternoon, thank you very much for contacting us again regarding your review, you have prompted us to look into our complaints procedure and found a slight lapse in the redirecting of our emails around the time you contacted us. We are grateful you brought this up again with us so we could look into the matter in more detail to try and find your missing email. We understand how frustrating this is, however please could you email complaints@fineandcountry.com one final time, forwarding your correspondence from 1st and 17th November. This will be picked up by one of my colleagues who will contact the Edlesborough office and feedback to you via email. Thank you so much for your patience with this, and again my sincere apologies for this oversight.

1/5

Trustpilot

Did not turn up to our appointment

Wakefield Branch:- Did not turn up to our appointment. Said the appointment had been cancelled, by whom they did not know.

Kathy · 20 February 2022

Agent replied · 12 June 2024

Hello Kathy, thank you for taking the time to contact us. I am very sorry to hear that your appointment was not attended, please accept our apologies for what, I am sure, was an honest mistake. We do hope you will still consider Fine & Country in future.

4/5

Trustpilot

We found Paula's (Fine & Country

We found Paula's (Fine & Country, Colchester) approach genuinely refreshing. She cares about the people involved in the buying and selling process not just the process.

Samantha · 24 March 2021

Agent replied · 12 June 2024

Hello Samantha, we're pleased to hear Paula from our Colchester office provided you with a five-star service and we will be sure to pass on your message to her. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.

1/5

Trustpilot

Truly disgusting how James & Elizabeth…

Truly disgusting how James & Elizabeth McGing have negative, but honest reviews removed from this site. Civil action pending.

Jake · 28 April 2022

Agent replied · 12 June 2024

Hello Jake, thank you for taking the time to leave a review. We would encourage you to contact complaints@fineandcountry.com should you wish to take this further. Thank you.

5/5

Trustpilot

Katie and her colleagues in the…

Katie and her colleagues in the Uckfield office were good at achieving a sale, even though it took sometime. They were professional, dogged and always helpful.

Ian · 1 February 2021

Agent replied · 12 June 2024

Hello Ian, thank you for taking the time to leave a 5* review for Katie from Fine & Country Uckfield. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.

5/5

Trustpilot

Fantastic service from start to finish…

Fantastic service from start to finish no need to look elsewhere! Michael in particular was brilliant, the communication was second to none. Couldn’t recommend enough.

Luke · 31 March 2021

Agent replied · 12 June 2024

Thank you for sharing the positive experience you had with Michael at Fine & Country. We will be sure to let the office know that you would highly recommend her service. We look forward to working with you in the future.

5/5

Trustpilot

Excellent advice and service from all…

Excellent advice and service from all the team at the Diss Branch throughout the selling process. Friendly and professional!Jon and Julie

Jon · 6 December 2021

Agent replied · 12 June 2024

Thank you Jon for your review, the Diss branch will be very pleased to read your kind words.

5/5

Trustpilot

Excellent service from Fine & Country…

Excellent service from Fine & Country Diss. Reasonable realistic appraisal for my sale. Professional viewings carried out. Active management of marketing. Friendly and helpful staff team.

Anne · 2 December 2020

Agent replied · 12 June 2024

Hello Anne, it is so great to see that you received a helpful, friendly and professional service with your property sale with Fine & Country. Thank you for sharing your experience. We will certainly pass your message onto the Fine & Country Diss office who will be thrilled. We hope to work with you again in the future.

1/5

Trustpilot

Untrustworthy and will have no problems…

Untrustworthy and will have no problems gazumping you at any stage! No good for buying would strongly not recommend. Turned our lives upside with being not honest!!

David · 13 August 2020

Agent replied · 12 June 2024

Thank you for your feedback, we are sorry to hear that you have had a dissatisfactory experience with Fine & Country.In order for us to investigate the matter, please email admin@fineandcountry.com with the name of the office you were dealing with, plus any further details you wish to provide.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Fine and Country Aylesbury

How many reviews does Fine and Country Aylesbury have?

Fine and Country's Aylesbury office has 937 reviews across 1 platform: 937 on Trustpilot (across the whole business).

What is Fine and Country Aylesbury's rating?

Fine and Country Aylesbury is rated 4.5 out of 5 across all 937 reviews.

Where is Fine and Country's Aylesbury office?

Fine and Country Aylesbury, 46 High Street, Aylesbury, HP20 1SE.

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