Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThoroughly recommend Fine and Country Diss Office
Chris from the Diss office and Philippa from after sales support were both unstintingly helpful, professional and most importantly patient given that for various reasons the property took a year to sell.I thoroughly recommend.
Tilly · 2 February 2022
Agent replied · 12 June 2024
Thank you Tilly for taking the time to leave a review for our Diss office, I am sure Phillipa will be very pleased to see you were more than satisfied with the service you received.
★★★★★ 5/5
TrustpilotFine & Country
Helina and Richard provided excellent service and advice throughout my sale. Very friendly and professional and always gave timely feedback which my previous agents regrettably did not.Highly recommended if you are looking to sell or Purchase your property in the future
Ian · 25 August 2020
Agent replied · 12 June 2024
Hi Ian, thank you for taking the time to leave this positive review. We'll make sure to pass this on to Helina, Richard and the team. We're glad you were happy with our service and hope to work with you in the future.
★★★★★ 5/5
TrustpilotWhat a team!
I cannot thank Fine and Country Norwich enough. From beginning to end, a stressful time was made easy. Natasha, Richard, Helen, Heidi and Philippa...you are all so profesional and I felt I was in the best of hands.
Christa · 1 March 2021
Agent replied · 12 June 2024
Hello Christa, we're so pleased to hear that you received great service from the team at our Fine & Country Norwich office. The team will be happy to read your lovely review. Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
★★★★★ 1/5
TrustpilotUnethical
Unethical, immoral and generally terrible service
Tom · 3 May 2024
Agent replied · 12 June 2024
Hi Tom, we're sorry to hear this as this is not the sort of experience we pride ourselves on giving to our clients, please could you share the office this was in relation to, so we can investigate further?
★★★★★ 1/5
TrustpilotCalled the Richmond branch 3 times
Called the Richmond branch 3 times, 3 times was told by person who answered phone someone from sales would call me back, no one ever did ..?
Craig · 21 October 2022
Agent replied · 12 June 2024
Hi Craig, thank you for taking the time to leave this review. We are very sorry about this and have escalated this with the Richmond branch. Thank you.
★★★★★ 5/5
TrustpilotOutstanding service- beccles branch
Outstanding service from the beccles branch. Kept up to speed for the duration of the sale. We couldn’t have been looked after more diligently. This is the best experience we have ever had with an estate agent regarding sales.
Keith · 17 November 2020
Agent replied · 12 June 2024
Hi Keith and Ros, congratulations on the sale of your home! We're pleased to hear that our Beccles team were communicative and professional throughout the experience, and we know they'll be overjoyed to hear your kind words. We wish you all the best in your new home and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotRecommendation for the Willerby Fine & Country team
Many thanks to the Willerby F&C team (Nicki, Alice and Linda) who handled the sale of our property during the difficult Covid period of 2020. We have had an excellent, professional, and dedicated service and wouldn't hesitate to recommend.
Jon · 21 October 2020
Agent replied · 12 June 2024
Hi Jon, thank you for taking the time to leave this review. We are glad to hear of your experience with Nicki, Alice, Linda and the team and we'll happily pass this feedback along to them as we're sure they'd be delighted to receive your feedback. We're pleased to hear the sale of your property went smoothly and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotF&C NORTHAMPTONSHIRE
Even though we were the buyers, Marie helped us tremendously with advice on how to move the deal forward, always thinking outside the box when delays outside our control happened and her communication was second to none. Buying a house is stressful but having an agent like Marie makes the whole process so much better. 1000% would recommend her
Louise · 4 October 2022
★★★★★ 1/5
TrustpilotContacted from islington…
Contacted from islington branch.Promised call back next day. One week later Still not received a call.
Billyb · 9 September 2023
Agent replied · 12 June 2024
Hi Billyb, we're sorry to hear about that, we expect our branches to fulfill all promises and exceed expectations, however this has not been your experience. Please could you email complaints@fineandcountry.com with the full details of your complaint including the Fine & Country branch that this relates to and we will look into this further. Thank you
★★★★★ 5/5
TrustpilotFine & Country West Malling
The whole experience dealing with the west malling branch has been a dream from beginning to end. Michael the manager was a great guy to deal with , His experience and understanding of the market was key to getting the best price. All of his team were very prompt. knowledgeable and professional throughout the whole process.We could not recommend them enough.!!
Mr · 1 July 2022
★★★★★ 5/5
TrustpilotExcellent service from Philippa the…
Excellent service from Philippa the aftersales manager who kept us informed through out the property purchase. Would highly recommend and if we do ever decide to sell we will be using Fine & Country.
Paul · 2 October 2021
Agent replied · 12 June 2024
Thank you for your review Paul. Please could you amend your review to include the office name? That way we can ensure that Philippa gets the recognition she deserves. We hope that if you ever do decide to move again, that Fine & Country is your preferred agent after your positive experience with our team.
★★★★★ 5/5
TrustpilotOutstanding Service
Fine and Country have been nothing short of amazing. The service my partner and I have received from both the Diss & Norwich Offices have been second to none and cannot thank them all enough for keeping the tracks of the transaction in motion, allowing us to move into our forever family home. I cannot recommend them enough.
Craig · 12 October 2022
★★★★★ 5/5
TrustpilotHappy buyers!!
Liz and Nicola ( rugby fine and country) helped ensure that we had a smooth house purchase making sure that the lines of communication flowed between all parties.I would thoroughly recommend them
COL · 10 December 2021
Agent replied · 12 June 2024
Thank you for recommending the team at our Rugby branch, we are sure Nicola and Liz will be very happy with your review.
★★★★★ 5/5
TrustpilotHouse sale
We received a very professional service from the team at Fine and Country Norwich. Richard, Natasha, Heidi and Helen. Viewings handled efficiently and effectively and excellent and timely communication. Great marketing information and photos. We would recommend.
Kate · 10 December 2020
Agent replied · 12 June 2024
Hello Kate, thank you for taking the time to leave this lovely review of Fine & Country Norwich. We will pass this message onto Richard, Natasha, Heidi and Helen, who will pleased to know you were very satisfied with their timely communication, efficient viewings and great marketing. Thank you for recommending Fine & Country and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotFabulous service from the Colchester team
Thank you so much to the Colchester team for helping us sell our family home and purchase our new home...you were so very helpful and always professional, keeping us informed every step of the way.
Susan · 21 March 2021
Agent replied · 12 June 2024
Hello Susan, congratulations on thepurchase of your new property! We're so pleased to hear that you received great service from the team at our Fine & Country Colchester office. The team will be happy to read your lovely review. Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
★★★★★ 5/5
TrustpilotWe sold our thatched cottage through…
We sold our thatched cottage through the Diss office. Sue, Philippa and Chris did an excellent job marketing the property and handling the after sales process. I would have no hesitation in recommending their services.
John · 16 March 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Fine & Country Diss. We will be sure to pass this message onto the team, who will be thrilled to know how satisfied you were with his professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotWe recently had dealings with the staff…
We recently had dealings with the staff at fine & country willerby branch we found them very professional they kept us in the loop with everything and were very friendly thanks again
Joanne · 8 October 2021
Agent replied · 12 June 2024
Hi Joanne, thank you for taking the time to leave this review. The F&C Willerby branch will be pleased to hear your kind words.
★★★★★ 5/5
TrustpilotFriendly & efficient service.
What a pleasure to be dealing with friendly, efficient & professional estate agents. All requests & messages have been dealt with speedily and correctly. We are looking forward to a successful association with them.
Denis · 26 May 2021
Agent replied · 12 June 2024
We're so pleased to hear that you received great service from the team at our Fine & Country. Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
★★★★★ 5/5
TrustpilotExcellent service.
Excellent service.Philippa, Sue and Chris, from the Diss office assisted us enormously when buying our bungalow. They were proactive and professional in dealing with the issues we experienced in buying our bungalow. Thanks to everyone concerned.
Jack · 1 December 2020
Agent replied · 12 June 2024
Hello Jack, we're pleased to hear you received a great service with Fine & Country at our Diss office. Thank you for taking the time to write this lovely review - we'll be sure to pass the message onto the team. We hope you enjoy your new home!
★★★★★ 5/5
TrustpilotSomerleyton House Sale
As I have already stated we had excellent work from Fine & Country in Diss. They looked after us so well and deserved five stars but my machine will only give them four!Elizabeth Murray
Customer · 8 May 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from the team at Fine & Country Diss. We will be sure to pass this message onto the team. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 4/5
TrustpilotVery Happy with the Service
Very happy with the service provided by Robert and Rachael through beercocks fine and country in Beverley..after little or no action with another agent they got the job done..would recommend their services. DB
David · 26 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Robert and Rachael at Fine & Country. We will be sure to pass this message onto the team, who will be thrilled to know how satisfied you were with his professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotReally helpful advices and super…
Really helpful advices and super friendly agent! Dannie Walton from Richmond branch helped me to find the ideal home that my family is looking for, highly recommend anyone looking to get a property with him. 👍
Lawrence · 7 September 2020
Agent replied · 12 June 2024
Hi Lawrence, thank you for your positive feedback, it is great to hear of your experience with us and we hope to work with you again in the future. If you could please let us know Dannie's full name or office branch, we will be sure to pass this on.
★★★★★ 5/5
TrustpilotWe have nothing but praise and…
We have nothing but praise and appreciation for Lisa at Fine & Country. She was professional, helpful and always available to assist in any way possible. We couldn’t have done it without you Lisa !
ERV · 1 December 2020
Agent replied · 12 June 2024
Thank you for taking the time to write this lovely review. It's great to hear you had a great experience with Fine & Country and we'll pass this message onto Lisa, who will be thrilled to read your kind words. We hope to work with you again in the future.
★★★★★ 5/5
TrustpilotAn excellent end to end service.
An excellent end to end service and professional to the last. Provided excellent communication throughout. We would not hesitate to recommend Fine & Country and would definitely use them as our agents in future.
Steve · 11 February 2021
Agent replied · 12 June 2024
Hello Steve, We're pleased to hear our agents provided you with a five-star service. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
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