Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
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5/5
TrustpilotExcellent service by Fine and Country
The level of service we received by Fine and Country at Beccles was excellent. Rebecca and the rest of the team helped us every step of the way with our move from London to Norfolk. They helped us find the house of our dreams and navigate the process of the purchase and also helped with some aspects of our sale. The whole team are very friendly and nothing was ever too much trouble. I would not hesitate recommending Fine and Country if you are looking to move home.
Customer Β· 27 May 2024
Agent replied Β· 12 June 2024
Hi there,It is great to hear you had such a positive experience with Fine & Country Beccles. We wish the best with your recent move!
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5/5
TrustpilotFine and Country are simply the best
Fine and Country are simply outstanding. They offer a professional, warm and inclusive service. Communication is always high level throughout the company, tracking and monitoring of your property is exceptional from start to finish. As a client, being kept informed, and knowing your property matters is an absolute game changer and adds enormously to client confidence. Fine and Country are superb and value their customers. Helen Lees in particular is a consummate professional. Helen inspires faith and trust, and offers a fresh and friendly approach throughout. Her people skills are simply amazing. along with her outstanding expertise and knowledge. Nothing is ever too much trouble for her, you believe in her ability and her determination to achieve your goal through a sale. I would highly recommend Fine and Country because they all deliver a first class professional service; they get the job done so well. They do what they say they will do. This is rare.
Wendy Β· 7 January 2026
Agent replied Β· 25 February 2026
Thank you for leaving a review Wendy. We are pleased to head you had a great experience with Helen Lees and the rest of the Mid and South Essex team. We hope to work with you again in the future and thank you for choosing Fine & Country.
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5/5
TrustpilotF&C Sale, Diss
The team at F&C in Diss were very efficient and professional at all times. Special mention for Tom Spencer, he was very understanding of the stresses involved and very helpful. I wouldn't hesitate in recommending F&C, thank you!
Tasha Β· 4 July 2026
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5/5
TrustpilotHouse Buying Experience
The Fine and Country Diss office have been brilliant during our house buying process. Special mention to Sue and Tania who couldn't have been more informative and helpful!
Phoebe Β· 8 January 2026
Agent replied Β· 25 February 2026
We are pleased to hear you had a brilliant experience with Sue, Tania and the rest of the Fine & Country Diss team Phoebe. We hope to work with you again in the future.
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1/5
TrustpilotActed unprofessionally. Avoid dealings
Had an offer accepted on a property this company was acting for. Was told that the property was removed from the market and was asked not to continue with viewings we had booked. They then called the week after to say they had accepted another offer. Would advise people not to view any properties this company is acting for.
Jerome Β· 18 May 2026
Agent replied Β· 2 June 2026
We are sorry to hear about your experience Jerome. We take feedback of this nature very seriously and are committed to ensuring every client feels treated fairly and respectfully throughout the buying and selling process. Please could you send us a direct message to marketing@hq.fineandcountry.com with details of the office and agents you dealt with so we can investigate this further.
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5/5
TrustpilotAsking price, strong follow up on process - what more could I ask for?
I have just exchanged on my four bedroom apartment in Chswick. The Chiswick branch on Turnham Green Terrace managed the sale process. My place is post-industrial and not really family orientated so I needed an agency who could bring non-trditional buyers. Within a couple of weeks and with strong interest I had an offer at the asking price and less than three months later we are heading to completion. Many thanks Daniel, Alice and Sara from a happy customer.
Keith Β· 17 February 2024
Agent replied Β· 19 June 2024
Hi Keith, thanks for taking the time to review us. We are pleased to hear that you had a positive experience with you Chiswick office, and we hope to be working with you again in the future!
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1/5
TrustpilotI have had a very poor experience withβ¦
I have had a very poor experience with Jayson Maver whom I believe is from the Stourbridge/Kidderminster branch of this estate agent. Firstly, I did not hear anything from Jayson after viewing a property, which was very strange as usually estate agents follow up with you and are interested in your views of the property. Jayson did not follow up with me in any way. Secondly, Jayson ignored an email that I sent to him requesting a second viewing. It came across as though Jayson was reluctant to sell the property to me. I gave Jayson the benefit of the doubt and even called him to arrange a further viewing, to which he promised that he would get back to me immediately to confirm the viewing. I did not hear back from him again which is very unprofessional. I have never had an estate agent ignore communications for a viewing or appear so reluctant to sell a property. I can only conclude that Jayson's approach was due to some sort of discrimination and him not wanting to sell a property to a person of colour. This is not what you expect in this day and age, but I cannot think of any other reason for such a strange and unprofessional approach. I would avoid this estate agent in the future.
Adjoa Β· 12 December 2023
Agent replied Β· 19 June 2024
Hi Adjoa, we're very sorry to hear of this negative experience you had with us. We pride ourselves in providing a high quality customer experience and take any discrimination allegations seriously. Please be assured that we are looking into this.
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5/5
TrustpilotWe recently marketed our home throughβ¦
We recently marketed our home through Fine & Country and all I have to say is wow! Marie has been incredible, her experience and passion superseded any hiccups along the way. From the photography , to marketing, to showing the home through the sales process. She is the consummate professional in all her dealings along the chain. I would not hesitate to recommend her and the team behind the scenes. Thank you F&C ππ»
Colette Β· 13 April 2024
Agent replied Β· 12 June 2024
Hi Colette, it's great to hear of your positive experience with Fine & Country and Marie, we pride ourselves on delivering only the best for our clients. We wish you the best and look forward to working with you in the future.
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5/5
TrustpilotExceptional customer service from startβ¦
Exceptional customer service from start to finish, Matt Higgins made what could have been a complicated house purchase run very smoothly.
Kitty Β· 3 February 2026
Agent replied Β· 25 February 2026
Thank you for taking the time to leave a review Kitty. We are pleased to hear you had an exceptional experience with Matt and the rest of the Fine & Country Brighton and Hove team. We hope to work with you again in the future.
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4/5
TrustpilotA chance phone call
Our experience with the Beccles office was largely a very positive one.We had been looking for a house in this area for sometime,we had finished a day of viewings and my wife happened to see a house new to the market.She rang and left a message after office hours on the Saturday .Her call was quickly returned and a viewing arranged for that evening.We put an offer in there and then but the process went to best and final offers.Our offer was accepted and a second viewing arranged.Through out the process we were kept well informed and our questions answered in a full and prompt manner.There was a small wobble close to completion but this was down to the vendor not the agent.
Nick Β· 3 November 2023
Agent replied Β· 12 June 2024
Hi Nick, thank you for taking the time to review your experience with the Fine & Country Beccles office. We are pleased to hear it was a positive one and we hope to work with you again in the future.
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5/5
TrustpilotExcellent service from Fine & Country, Brighton & Hove
The service we received from Fine & Country was truly exceptional. Right from our first encounter with Dominique until the day we completed the sale, we were consistently impressed. What set this experience apart was the fact that we never had to chase anyone or correct any errors along the way.Having a specific price in mind that we wanted to achieve, Dominique played a pivotal role in helping us not only meet but exceed our expectations. Her meticulous attention to detail, deep understanding of the market, and exceptional communication skills all contributed to this success.One of the standout aspects of Dominique's service was her ability to filter out time-wasting inquiries, ensuring that only serious buyers were brought into the picture. This level of screening gave us the confidence to move forward with our chosen buyers, knowing they were genuinely interested.Even when we encountered a few hiccups with our seller, Dominique was there to navigate the situation seamlessly. She kept our buyers well-informed and ensured that the chain remained intact, demonstrating her commitment to a smooth and stress-free transaction.In conclusion, I wholeheartedly recommend Dominique and Fine & Country to anyone considering selling their property in the Brighton and Hove area. Their level of professionalism and dedication to their clients is truly unmatched.
Holly Β· 2 October 2023
Agent replied Β· 12 June 2024
Hi Holly, thank you for taking the time to review us. It's wonderful to hear of your positive experience with Dominique. We wish you all the best and hope to be working with you again in the future.
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5/5
TrustpilotWhat a breath of fresh air!
After consistently appalling service from Brighton Estate Agents over the last 20 years, the experience of selling with Fine & Country has been just amazing. Dominique and team have been highly professional, engaged and communicative, ensuring not only that our home sale progressed but that the process up and down the chain kept moving to plan (A,B and then C, obviously).
I Β· 17 September 2024
Agent replied Β· 22 October 2024
Hi there, thank you very much for taking the time to add a review, we are pleased to hear you had such a positive experience with us.
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5/5
TrustpilotExceptional customer care
The Diss office have acted for the vendors of the beautiful thatched cottage that we exchanged on yesterday. Sue has been a lifeline, answering every question and liaising with the vendors to sort out surveys, electrical checks and general questions. Once things were into the legal phase the ball was passed to Julie (after sales at Norwich) who is Lioness class!! The lengths that she went to in order to exchange on the date agreed was amazing, liaising with solicitors and agents from the bottom of the chain to the top. Everyone we spoke to at Fine & Country were friendly, caring and professional. Highly recommended!
Julie Β· 17 August 2023
Agent replied Β· 12 June 2024
Hi Julie, it's great to hear of your positive experience with Sue at the Diss office and Julie at Norwich. We very much appreciate your kind words and recommendation, and hope to work with you again in the future.
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5/5
TrustpilotThe agent for the vendors of the house we bought
The agent for the vendors of the house we bought was Fine & Country in Rugby. Sam Funnell showed us around the house and was clearly very knowledgeable about the property and the wishes of the vendor. During the process he checked regularly with us on how we were getting on with our sale and kept the vendors aware of the progress. Finally, when we arrived to move in, Sam was waiting for us with the keys. Although Fine & Country were not working for us, Sam was brilliant at every step of the way. A good friend who sold their house through him also had the same comments. We would thoroughly recommend Fine & Country - a very professional and well run set-up.
Nicholas Β· 3 August 2023
Agent replied Β· 12 June 2024
Hi Nicholas, we are very pleased to hear you had a positive experience with Sam. We appreciate your kind words and wish you all the best in settling into your new home.
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5/5
TrustpilotFabulous, professional service
They went above the normal standard of what estate agent should. They made constant contact and keep to the promises that they gave, and help us through a very demanding sell. Well done team and a special thank you to Tom for going that extra mile.
Julie Β· 18 February 2026
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5/5
TrustpilotThanks Fine and Country
From the start to the finish of the sale Ed, Helen and the team were professional, enthusiastic and a pleasure to deal with. They promised a service over and above the norm and they delivered this for sure, we couldnβt have wished for more.
Nick Β· 4 March 2026
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5/5
TrustpilotSeasoned professionals in all aspects
Fine & Country lived up to their reputation as being the market leader and go to agent for property sales in our area. The personnel in the Diss Office are seasoned professionals who know their business and were unfailingly helpful and supportive. Sue, Tania and Chris all deserve a particular mention for the roles they played in securing our sale and once it had been agreed, Julie was tireless in progressing the sale to completion. Well done all!
Geoff Β· 20 March 2025
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5/5
TrustpilotSam Funnell - Fine & Country Rugby
Thanks so much Sam. Youβve been absolutely amazing. The service you guys have provided has been second to none. The whole experience of selling our home has been a breeze because of your commitment and attention to detail. Your communication, knowledge of the market and professional approach throughout the process has kept us informed and relaxed, making what could have been a very stressful experience a walk in the park. Thanks again for all your hard work, itβs very much appreciated. Cornwall here we come! Sam & Les Bell.
Samantha Β· 7 July 2023
Agent replied Β· 12 June 2024
Thank you for your lovely words Sam and Les, we are so pleased you have had such a wonderful experience working with Sam and hope you are excited for your big move. Looking forward to working with you again.
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5/5
TrustpilotClaire Heritage - highly recommended!
We bought our house through Claire Heritage at Fine & Country, and cannot compliment her highly enough for her support throughout the process. From the negotiation stage all the way through to completion, Claire kept us informed throughout. She kept up with our relentless questions, and helped to coordinate the sellers, lawyers, upper chain agents and tax advisers. Without doubt she is the main reason we managed to coordinate a completion which matched our earlier agreed sale date. We cannot recommend her highly enough!
Nathan Β· 4 July 2023
Agent replied Β· 12 June 2024
Hi Nathan, so pleased that you had such a wonderful experience buying through Claire, hope you are settling well into your new home and we look forward to working with you again.
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5/5
TrustpilotClaire Heritage professionalism andβ¦
Claire Heritage professionalism and dedication to supporting us selling our home was faultless. Communication was swift and any queries we had responded too immediately, nothing was to much trouble for Claire to deal with if she didn't know the answer she would find out. Claire kept us informed and calm all the way through the selling and buying process. Claire advised us on the best way to market our home to get the maximum exposure and a victim of her own success as the response for viewing was incredible but Claire carried out the viewings with all prospective buyers. We shall definitely use Claire again. Thank you
Carl Β· 6 June 2023
Agent replied Β· 12 June 2024
Hi there, thank you for your review and so pleased that you were pleased with Claire's services. We look forward to working with you again in the future.
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5/5
TrustpilotHouse buying and selling
I have used F&C Leamington to sell my house and then coincidentally F&C Rugby were the vendor agents for the new house we recently bought.
RICHARD Β· 4 July 2026
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5/5
TrustpilotF&C Launceston - Great Team
Andrew and the whole team were great from the very outset. The property description and photos were fantastic, and care was taken to get plenty of information about our property to pass on to potential purchasers. Andrew called me when he said he would, and was always available when required. Selling a property in this market has taken time (6 Months) but F&C could not have done more.
LYNN Β· 26 November 2025
Agent replied Β· 24 December 2025
Thank you for taking the time to leave a review Lynn. We are please to hear you had a great experience with Andrew and the rest of the F&C Launceston team and hope to work with you again.
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5/5
TrustpilotRichard was a great help to us he gaveβ¦
Richard was a great help to us he gave us his honest opinion on why he thought our home hadnβt sold and he shared lots of great tips on how to make it more appealing to potential buyers. We now have put it back on the market and have had more viewings in the first month than in the whole time it was with the previous agent
Alison Β· 20 February 2024
Agent replied Β· 12 June 2024
Hi Alison, it's great to hear you had a positive experience with Richard! We wish you all the best and hope to work with you again in the future
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5/5
TrustpilotGreat service from Fine and Country, Brecon
Darren and his team at Fine and Country did a great job in selling our property in the Brecon Beacons. We found Darren to be highly professional, completely trustworthy, and extremely affable. The video he made was amazing - it attracted a huge number of views. We would have no hesitation in selling through him in the future.
Mr Β· 29 July 2024
Agent replied Β· 22 October 2024
Hi Paul, thank you for taking the time to review your experience with Fine & Country, we are very pleased to hear that you found it was a positive one and we hope to work with you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.