Trusted Agent profile · Aylesbury

Fine and Country Aylesbury reviews

4.5

★★★★★ Excellent

949 reviews across 1 platform

46 High Street, Aylesbury, HP20 1SE

Fine and Country's office in Aylesbury, at 46 High Street, is rated 4.5 out of 5 across 949 reviews on 1 platform.

Trustpilot logo

949

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Fine and Country hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aylesbury.

What do you need help with?

Reviews

Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service

Great service. Paula provided a very proactive service, was tenacious and persistent to help us both with a successful sale and successful purchase. After unsuccessful experiences with 2 other agents over the previous 12 months we'd definitely recommend Paula and Fine & Country Colchester.

Kevin · 28 June 2021

Agent replied · 12 June 2024

Hi Kevin, thank you so much for your glowing feedback of Paula, we will be sure to pass on your kind words. Congratulations on the sale and we wish you all the best for the future.

1/5

Trustpilot

What would have been an expected level…

What would have been an expected level of service was marred by threatening comments from the sales negotiator 3 days before completion, that the sale maynot go ahead if I pursued further negotions on remedial works required.Surprised and disappointed with F & CHappy to give further details to F & C mgt should they be interested for training purposes

Kay · 25 June 2024

Agent replied · 22 October 2024

Hi Kay, We're sorry to hear about your negative experience with us. We pride ourselves in providing only the best service and customer experience, and so we'd like to investigate this further. I have tried to 'request information' from yourself but the 3 days to respond has ended. Please could you email complaints@fineandcountry.com with the full details of your complaint and the office, and we will look into this. Thank you

1/5

Trustpilot

Appalling is too kind

F&C Cambridge. I'm sharing my experience so you dont waste your time. We marketed £200k below their widly inflated valuation but two months after signing with them we had no viewings whatsoever and no engagement. We requested regular updates but nothing. We found out they removed our property from Rightmove without any consultation with us. The Directors are arrogant and disinterested. Avoid the stress and go to a professional organisation.Thank you for the response. I look forward to actually speaking with someone, as so far all my calls have been ignored.

Mark · 20 January 2023

Agent replied · 12 June 2024

Hi Mark, I am so sorry to hear that you had an unpleasant experience with Fine & Country Cambridge. I have forwarded your review onto their Account Manager and this will be investigated I assure you.

5/5

Trustpilot

Emily and Uckfield office - fabulous

Emily, Declan and Freddie and the team in the Uckfield office were always professional and upbeat. The marketing and the sales presentation was exceptional. They remain engaged and focused and more importantly human to talk to.A could not recommend enough.

Miles · 10 February 2022

Agent replied · 12 June 2024

The marketing and presentation that our offices provide as a service is something we are very proud of at Fine & Country. We are so pleased to read that the Uckfield branch provided an excellent service for you Miles. Thank you for your recommendation.

4/5

Trustpilot

Impressed

Got off to a bad start, but impressed with second round of negotiations, efficiently and competently handled by the Diss office. In particular the follow up by Philippa Martinez was courteous, helpful and kept the pressure on, which was appreciated.

Paul · 3 February 2022

Agent replied · 12 June 2024

Thank you Paul for your review, we are very glad your experience improved and we hope you will chose one of our Fine & Country locations again.

5/5

Trustpilot

Second time around

This is our second sale using Fine & Country Willerby. Despite the added restraints of lockdown and crazy market conditions the team were as efficient and friendly this time as with our previous sale. Thanks to Nicki and all at the Willerby branch.

Diane · 1 July 2021

Agent replied · 12 June 2024

Thank you Diane for your review of Fine & Country Willerby, Nicki and her team will be more than pleased with your kind words. We are very glad you chose Fine & Country for your second sale and wish you happiness in your new home.

5/5

Trustpilot

We have just completed on our Forever…

We have just completed on our Forever home thanks to Halina who has been working so hard to make it all happen. She found the property for us, knowing what we were looking for. We would definitely recommend Halina and F&C to anyone.

Maddy · 30 June 2021

Agent replied · 12 June 2024

Hi Maddy, thank you so much for your review. If you're able to add the name of the office which Halina works at we would love to pass on your kind words. Thank you again and we wish you all the best in your forever home!

4/5

Trustpilot

Fine & Country Droitwich

My thanks to Richard & Halina from the Droitwich office.Despite trying to sell a property in the midst of Brexit last year and Covid-19 this year sheer perseverance got us over the line.A lot of organising and good local knowledge was much appreciated. Well done indeed.

Duccio · 29 September 2020

Agent replied · 12 June 2024

Thank you for taking the time to leave this review, we'll be sure to pass this on to Richard and Halina. We're delighted you chose Fine & Country to help you through the sales process and wish you all the best in your new home.

1/5

Trustpilot

Very poor

Very poor. Dealings with Greg Perrin at the Derby branch. Bulling, and harassment and threats. Was told on the 5 December 2022 that we had to move on the 21 December 2022 or else the chain would fall through and our buyers would pull out. (despite telling him that no removal firms were available before Christmas) The only option was to put our stuff into storage. The only date available for this was the 16 December. However the evening before we were then informed by Greg that the bottom of the chain was not ready. Lost £4,000 in storage and removal costs. Now living out of a suitcase for Christmas. Never again do we want anything to do with such a dishonest man

Anna · 16 December 2022

Agent replied · 12 June 2024

Hi Anna, Thank you for taking the time to leave this review. We are very sorry to hear about your experience with Greg. Please could you email complaints@fineandcountry.com with your full complaint and we will be sure to look into this further. Thank you

5/5

Trustpilot

I am delighted to say that we had the…

I am delighted to say that we had the most wonderful experience with Diss Fine and Country branch, nothing to much trouble, so a big Thank you to Sue and Chris for all your help in making this a smooth move. Mr S Skingley

Shirley · 18 March 2021

Agent replied · 12 June 2024

Hello Shirley, we're so pleased to hear that you received great service from the team at our Fine & Country Diss office. The team will be happy to read your lovely review. Thank you for sharing your experience with Fine & Country and we hope you will work with us again.

5/5

Trustpilot

Wouldn't hesitate to using again or…

Wouldn't hesitate to using again or recommending them to friends. This was our first purchase and Natasha was excellent. She kept in constant contact with us and nothing was too much trouble for her. All the staff were genuinely polite and friendly.

Steve · 21 July 2021

Agent replied · 12 June 2024

Hi Steve, thank you for your review, it's always great to hear when a Fine & Country agent has gone above and beyond for a client. If you can edit your review to confirm the name of the office Natasha is from, we'd love to pass on your kind words. Thanks again

5/5

Trustpilot

Fine and Country are extremely professional, provide an excellent service and thank you to Mark Barnett for selling our home

I can not rate Mark Barnett from Fine and Country highly enough.The service as a whole was excellent. He was available pretty much 24/7 and nothing was too much trouble.After producing the most beautiful brochure, our home sold within a few days, however, the chain fell through near to exchange in Oct 22. Mark very quickly found another buyer and we completed in Feb 23. Thank you for looking after us throughout our journey.

Julie · 14 June 2023

Agent replied · 12 June 2024

Hi Julie, wonderful to hear you had such a great experience selling your home with Mark. Looking forward to working with you again in the future.

5/5

Trustpilot

Fine & Country Diss

Fine & Country Diss, what can I say..Without doubt the most professional estate agent in the area.From my first meeting with Chris to then being in regular contact with Sue, Tania and later Graham in the office, I always received a very warm friendly & informed service.The phone is always answered or most importantly a call is returned promptly.I must also mention Sarah the photographer and Philippa in after sales, again both a credit to the team.I have had nothing but first class service in what has been an incredibly busy and volatile market.I highly recommend giving them a call, you won’t be Diss-appointed!

Vicky · 29 November 2022

Agent replied · 12 June 2024

Hi Vicky, thank you for taking the time to leave this lovely review for Fine & Country Diss. We will be sure to give them the recognition they deserve.

5/5

Trustpilot

Thank you Richard Cross at Fine & Country

I just bought a house through Fine and Country Norwich branch. The whole process became very complicated but because of Richard Cross for going above and beyond we are now in our lovely new house. Thank you Richard without you the chain would have collapsed.

Irene · 13 November 2020

Agent replied · 12 June 2024

Hi Irene, congratulations on your new house! We're delighted to hear that Richard was on hand to offer guidance every step of the way in the journey to buying your ideal property. We will pass on your kind words to Richard and wish you all the best in your new home.

5/5

Trustpilot

The director of the Diss branch

The director of the Diss branch, Chris and his sales assistant Tanya along with Sue in the office provided us with a excellent service throughout their handling of the sale of our property.They were, at all times, professional, courteous, knowledgeable and always available to assist us with any concerns we may have had through the sale process.I can highly recommend this great team to look after the sale of you home.

STEPHEN · 1 September 2023

Agent replied · 12 June 2024

Hi Stephen, thank you for taking the time to review us. We're glad to hear of your positive experience with the Diss team and we hope to be working with you again in the future.

1/5

Trustpilot

Would not recommend…

Shocking customer service from start to finish with Anita Adams. I have had a lot of experience with estate agents and never have I received such a lack of communication and professionalism. Throughout the full 6 month process we did not receive one call, it was always us having to make the call and when we were spoken to it was like we were not worthy of a polite conversation. Never communicated with other estate agents in the chain, creating more work for us. Extremely rude and would not recommend.

Chloe · 25 November 2022

Agent replied · 12 June 2024

Hi Chloe, thank you for taking the time to leave this review. We are very sorry to hear that you were dissatisfied with your experience. Please could you email complaints@fineandcountry.com with the full details of your complaint including the Fine & Country location that you dealt with and we will look into this further. Thank you

5/5

Trustpilot

Brilliant service

Arma was brilliant throughout the buying process and negotiated quickly and effectively with the sellers. He was very long suffering while waiting for builders,surveyors etc to view the house.He was always there when we needed him and helped us to weather the very stressful purchase

Faith · 26 October 2020

Agent replied · 12 June 2024

Hi Faith, thank you for taking the time to leave this review. We're delighted to hear that you were pleased with our service and that Arma was on hand to help every step of the way. We wish you all the best in your new home and hope to work with you in the future.

5/5

Trustpilot

Polite, Friendly and Professional service

Great service from start to finish - Bianca Moller and Rebecca White supported us throughout the purchase of our house and were available to answer any questions we had. Polite, friendly and professional throughout the process in buying our dream home. Thank you Team Beccles

Chris · 19 October 2020

Agent replied · 12 June 2024

Hi Chris, congratulations on your purchase! We're thrilled to hear that you were pleased with our service from start to finish and wish you all the best in your new home.

5/5

Trustpilot

This is the first time we used Fine and…

This is the first time we used Fine and Country with the Willerby Branch and the customer service was excellent. Nicki and the team were very friendly and professional and we sold with two viewings and two offers so would definitely recommend!

Sally · 25 June 2021

Agent replied · 12 June 2024

Hello Sally, congratulations on the sale of your property! We're so pleased to hear that you received great service from the team at our Fine & Country Willerby office. Nicki and the team will be happy to read your lovely review. Thank you for sharing your experience with Fine & Country and we hope you will work with us again.

5/5

Trustpilot

A massive thank you to Freddie and…

A massive thank you to Freddie and Amanda for looking after us so well while selling our house. Communication was brilliant and their advice and guidance was just what we needed.We will highly recommend them to all our friends. Rhank you again

GILLIE · 15 June 2021

Agent replied · 12 June 2024

Congratulations on the sale of your property! We're pleased to hear Freddie and Amanda provided you with a five-star service and we will be sure to pass on your message to them. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.

5/5

Trustpilot

Fine and Country Richmond

Fine and Country Richmond - Emma Burke and Sean were extremely helpful, showing us a range of properties across Richmond and slightly further, v happy with our purchase, the videos they created for the properties were incredible, highly recommended when looking for your future home.

Mrs · 28 September 2020

Agent replied · 12 June 2024

Thank you for this lovely review. We're thrilled to hear that the search for your dream home went so smoothly with the help of both Emma and Sean, and will make sure to pass this great feedback on to them. We're glad to hear you were pleased with our service, particularly our video tools and hope to work with you again in the future should you ever wish to move again. Wishing you all the best in your new home.

5/5

Trustpilot

Fantastic service from Mike Warren

Mike Warren at the Woodbridge branch managed the purchase of our property and made the process stress free with fantastic communication and a positive, friendly attitude. I would thoroughly recommend Mike to friends & family who are looking to move in the area.

Vanessa · 18 March 2021

Agent replied · 12 June 2024

Thank you for sharing your experience with Fine & Country. Congratulations on the purchase of your new home! We will pass this message onto Mike who will be so pleased to read your lovely review. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.

5/5

Trustpilot

Very pleased with everyone at the Diss…

Very pleased with everyone at the Diss office. Very helpful and friendly. Mainly dealt with Tania and Sue Croft who were brilliant. Also need to mention Chris Scott and Julie. No complaints at all.

Barbara · 15 October 2024

5/5

Trustpilot

Excellent service and very professional

I can’t thank Sam and Claire from the Rugby branch of Fine & Country enough for all their help in selling my house. Despite tricky market conditions, their perseverance and professionalism helped us finally achieve the sale we needed. I would thoroughly recommend their services.KatyNorthamptonshire

Katy · 8 September 2020

Agent replied · 12 June 2024

Hi Katy, thank you for your lovely review, we know Sam and Claire will be delighted to hear your feedback. We're happy to hear you were pleased with our service and we hope to work with you in the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent