Fine and Country Aylesbury reviews

★★★★★ 5/5

Trustpilot

Lisa Freer has been absolutely amazing…

Lisa Freer has been absolutely amazing in helping us sell our house. She is very professional, whilst being friendly and nothing was too much trouble for her. She is extremely patient and we can’t recommend her enough from beginning to end. We are so glad we changed agents to Lisa at Fine and Country.

Susan · 25 June 2021

★★★★★ 5/5

Trustpilot

CANNOT ASK FOR MORE, GOING ABOVE AND BEYOND THE CALL OF DUTY

I cannot thank Elaine Parker & Maria Rae enough for their effective, proficient and professional way in which they handled the sale of our house.

Ranjit · 17 July 2025

★★★★★ 1/5

Trustpilot

Several obstacles to get viewings, poor service

As a buyer trying to get a viewing, is a very stressful, exhausting process through fine & Country Wells. I made a complaint today due to an agent raising her voice when I explained for the second time the poor service. I am writing a review after having a call from a manager/Director ? Who’s response to my complaint was very poor, defend the agent, was uninterested in how I had been made to feel. I said I would give an appropriate review in terms of how the complaint was handled, they clearly are not interested in how buyers are treated with complete disrespect, hostility from my experience .Thank you for your reply, there really is no point emailing you as I have spoken to Mr Peter Greatorex managing Director prior to my review, as a result of how he handled this complaint, prompted my review.

Tina · 6 November 2023

★★★★★ 5/5

Trustpilot

A cut above the rest

Having spoken to several local Estate Agents, in order to obtain a valuation, I finally came across Fine & Country, who did all the things the other Estate Agents didn't. They were polite, professional, understanding of their industry and on time. The experience I received from Paula was faultless.

Maria · 6 April 2022

★★★★★ 5/5

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Fine & Country at the Willerby branch…

Fine & Country at the Willerby branch were absolutely fantastic for our recent house sale, they kept us informed every step of the way and helped communications between both buyer and seller. We can't thank Nikki and the rest of the team enough for making our sale hassle and stress free during such a difficult team.

Alicia · 27 November 2020

★★★★★ 5/5

Trustpilot

New House Purchase John Ray

We purchased our new Home through Fine & Country Solihull. John Ray helped us and supported us all the way through the purchase process to completion. We had our final viewing of the House on a Saturday due to work commitments. John facilitated the viewing and the necessary purchase agreement with the vendors through that weekend. He was quick getting back to us and took any stress out of the whole purchasing process. John was always fully supportive, responsive, and helpful to all of our questions and needs. He offered fantastic advice often in the evening due to work commitments on our side. John’s flexibility, willingness to help and support, and responsiveness was first class. He made the whole purchase so much smoother and quicker. I would fully recommend John for your conveyancing requirements. First class service from a gentleman. Thank You John for everything. A very happy. Louise & James

Jim · 27 April 2022

★★★★★ 5/5

Trustpilot

Professional, friendly and efficient

The team at Diss are fantastic and did all they could to assist and reduce the stress of buying a new property. Philippa Martinez and Sue Croft were the standout members of the Diss team, and I credit them for their professional, highly efficient and friendly approach.

Customer · 28 May 2022

★★★★★ 5/5

Trustpilot

We recently bought a property which was…

We recently bought a property which was on the market with Fine & Country. There were a number of issues that needed to be resolved, Martin was brilliant he was very responsive, very professional and very friendly and easy to deal with. He played a major part in bringing the sale to a conclusion. Thank you.

Jan · 19 September 2020

★★★★★ 5/5

Trustpilot

You can't get better than Fine & Country Norwich

Moving home can be stressful if you don't get the support you need from the outset. Having used F&C Norwich before we didn't bother going elsewhere and just got in touch with them again. All the staff are fantastic and very approachable and take all the hassle away from you. Having sold our house with no problem with F&C, we are now seeing what it's like when dealing with another estate agent for our purchase. I seem to spend a lot of time chasing them for the smallest thing, whereas I didn't even think about it with F&C.All the staff at the Norwich branch are superb and you will always get called back if they say they will. In particular Helen, Natasha, Richard & Philippa did the majority of the heavy lifting and were a real pleasure to deal with and always cheerful and upbeat.If we ever move again we would just go straight back to them once more.

Matt · 26 March 2022

★★★★★ 5/5

Trustpilot

Congratulations to Fine & Country Diss.

Congratulations to Fine & Country Diss office; they sold our house to the first people who viewed.Separately, Philippa Martinez, Sue Croft and Tania Lennard were extremely professional and all enquiries were dealt with quickly and efficiently.Should we ever have to move again we would not hesitate to use Fine & Country as the estate agent.

Lesley · 6 December 2020

★★★★★ 5/5

Trustpilot

Thank you to the Colchester Branch on…

Thank you to the Colchester Branch on the buying of my house. Buying or selling I wouldn’t look to go to any other estate agent. They truly earned every penny of their commission. A extra big thank you to Paula McCartney. She was a complete star from start to finish

Maurice · 26 November 2021

★★★★★ 5/5

Trustpilot

Highly recommended

We took time to look at a number of estate agents and what they had to offer but soon decided that Fine & Country were by far the most impressive. We have not been disappointed by the Norwich Branch. From the outset Helen was very professional and personable . The sales brochure was beautifully executed and consequently our property was sold quickly and with the minimum of fuss. Richard, Philippa and Natasha worked cohesively to deliver an excellent aftersales service dealing with all our phone calls and queries immediately they were raised . All members of the Norwich team have empathy and a great sense of humour - much appreciated when dealing with the stresses of selling your home. Highly recommended!

Karen · 12 March 2022

★★★★★ 5/5

Trustpilot

No hesitation in recommending Fine & Country

I purchased a property through Fine & Country and found them to be professional and courteous from the first viewings through to final completion. Ildi is an adept negotiator and was a pleasure to deal with throughout the transaction. I would not hesitate to recommend her and the team at Fine & Country.

Mrs · 21 April 2021

★★★★★ 5/5

Trustpilot

Abi Hershman is a brilliant estate agent

We bought our home through Fine and Country and while the complicated chain unfortunately made the process extremely laborious and slow, estate agent Abi Hershman was an absolute star at keeping things moving. She and the team at Fine and Country kept close tabs on every party in the chain and gave us regular updates without being prompted, even though technically we were not her clients.Abi has a very friendly and open approach, and seems to have everyone's best interest in mind. She is very experienced and knowledgeable about the sales process and happy to contact solicitors and agents along the chain to keep pushing for progress on the various sales and purchases. This kind of overview also helped us understand where things were being held up and where we could influence things from our side to help the process along. Overall, Abi was a key factor in our purchase going through and we are very grateful for her continous optimism and reassurance, but also honesty and realism when things were not going to plan.

MF · 28 February 2022

★★★★★ 5/5

Trustpilot

Fantastic service

We would like to take this opportunity to thank Lee for helping make our house sale as smooth as possible . His professionalism shone through from start to finish and nothing was too much trouble . We would certainly use Lee if we move again and recommend him highly to any future sellers or purchasers.

Mark · 9 October 2020

★★★★★ 5/5

Trustpilot

Fabulous

Absolutely fantastic experience with Philippa and Richard from the Norwich office. Both were incredibly proactive and extremely responsive during the process of our house purchase. We are very impressed and would not hesitate to recommend the Norwich Fine & Country office. A big thank you to them.

Melissa · 7 April 2022

★★★★★ 5/5

Trustpilot

Thoroughly recommended!

We had an excellent experience selling our property with Fine & Country (Willerby branch). This was despite extremely challenging circumstances during COVID. From the outset, and throughout the inevitable twists and turns, the team at Willerby were professional, efficent and we felt were always looking out for our best interests. Thank you!

Ellie · 30 April 2021

★★★★★ 5/5

Trustpilot

Highly recommended

F&C Willerby branch did an excellent job of marketing and hosting prospective buyers when we had moved out of the area. The sale was not a simple one and Nicki and the team sorted everything to complete a two part sale for us. Highly recommended for their attitude, feedback and no fuss professionalism.

Steve · 26 January 2021

★★★★★ 5/5

Trustpilot

Great Service in Northamptonshire

My wife and I have recently been interested in properties in Northamptonshire represented by Marie Fritz, as selling agent. We have been very impressed by Marie's knowledge of the houses in question, and of the local towns and region, and she has, in our view, represented the houses enthusiastically and fairly. My wife and I both saw Marie as active and engaged throughout - we have seen plenty of Sales Agents, in the past, who are far too passive in the process. The fact that we have not, in the end, purchased one of these properties was certainly not down to Marie and the way she handled the process - on the contrary, we felt her handling of the agency allowed us time to properly consider whether any of these houses were really right for us and, in the end, our decision not to pursue a purchase to completion was merely down to specific issues which were not possible to mitigate.We are currently in the process of selling our own property in Bedfordshire. The best recommendation or reference we can provide is for us to say that we would be very happy to enlist the services of Marie if ever we were in the market to sell a house in an area she was covering from an Estate Agency perspective.

Jeremy · 25 August 2023

★★★★★ 5/5

Trustpilot

Five star service - 10 out of 10. Highly recommend.

Our experience with Fine and Country Beccles office was first class. Gabby and Rebecca went above and beyond to keep the sale on track, nothing was too much trouble. If you are considering selling we highly recommend them, they will be persistent in getting you the outcome you require.

Robert · 28 October 2021

★★★★★ 1/5

Trustpilot

Chsiwick branch to be avoided

We recently purchased a home through the Fine & Country (Chiswick) branch and were disappointed with the quality of the agency throughout the process. As some examples:Bidding process: After initially agreeing a price on the property, it became apparent that the agent was assuming that we would use his start-up side business (Daniel Madden and Partners) to sell our existing home. This was a surprise new 'condition' that was added at the last minute without any discussion or agreement by us and to our surprise led to the bid falling through (due to “not having visibility of the full process if they were not selling our home” or in my sceptical opinion “due to not getting the double commission of a sale and purchase”). As we really liked the home (if not the agent) we eventually went back in with a new bid 3 months later on the same basis (i.e. we decide who sells our house, not them) which they agreed to, as they had not found any other buyer in that time.Conveyancing process: The process went smoothly and we went from bid accepted to completion within 3 months. However, you would not have known this judging by the excessive level of chasing by F&C who were contacting our conveyancers, ourselves and the agent selling our house almost every day for updates and tried to constantly bring forward the exchange date despite it having being agreed early on in the process. This led to us receiving complaints from our conveyancer and our estate agent (both of which were excellent throughout the process) at the level of pestering they were receiving. I’m not sure if this was driven by inexperience of F&C or their nervousness at the current fragility of the market, but either way it came across as quite unprofessional and unhelpful.Completion: On the day of completion, the seller had left behind a lot of furniture and bulky items that had not been agreed in the sale process, which led to time and cost to us of removing them before we could move in. We contacted the agency a few times on this, but got no useful assistance at all which was at least true to form on their performance throughout the process.I would recommend avoiding dealing with them if possible.

Colm · 23 August 2023

★★★★★ 5/5

Trustpilot

Fine and Country are superb

Fine and Country are superb. They are professional,friendly and made the whole sales process so easy. Emily was spot on with her valuation and Dec and Mandy did a fantastic job. Communication was excellent and I would certainly use them again and recommend them to anyone. Thank you.

Tracey · 10 December 2021

★★★★★ 5/5

Trustpilot

Recently sold a house in Norwich

Recently sold a house in Norwich. Natasha & Richard were exemplary. The pictures and brochure did the house proud. Their after sales level of reporting was really helpful in concluding the transaction. Having used other agents in the past all I can say is they outshone the competition by a county mile.

Michael · 18 February 2021

★★★★★ 1/5

Trustpilot

Very concerning…

Very concerned when I overheard the Fine and Country agent (who is being paid by the vendor and should be representing their best interests) saying to a potential purchaser “all the furniture in the house was cr@p but most of that has been cleared now. Make them an offer - it’s already been reduced and you’ll be surprised what they might accept”!!!For someone representing the vendor - the person who is paying his very fees and for whom he is obliged to achieve the best deal - this is not only unethical, it is highly unprofessional and downright offensive.Why would you pay an agent like this to sell what is probably your most valuable asset?

D · 5 August 2023