Trusted Agent profile · Aylesbury
★★★★★
277 reviews across 3 platforms
2 Temple Street, Aylesbury, HP20 2RH
Connells's office in Aylesbury, at 2 Temple Street, is rated 4.4 out of 5 across 277 reviews on three platforms, including 275 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aylesbury.
Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience with Connells and Dylan has been excellent with communication and has good organisational skills. He has regularly updated me and answered my questions adequately making my move smooth - keep up the good work Dylan! Highly recommended!
Thank you for taking the time to leave us your 5* review and recommendation Mark! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe whole team especially Dylan and Adam were amazing! Very kind, approachable, and helpful throughout our whole letting process. They made our settling into our new place much more easier and smoother. I surely recommend their whole team to help you with your housing needs. !!! 😃 …
Many thanks for your fantastic 5* review and recommendation Zalvilou tomines. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would like to thank Adam and Ambre, who helped me a lot through this complicated journey to find a place to rent in such a short period of time. They found an amazing home for me for a good rent. I don't think I could find anyone better than them. With much appreciation, the Misca family.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleDylan and Ruby have been great. Service was excellent
Thank you for your kind words! We strive to provide top-notch service and are thrilled to know that you had a positive experience with our team. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRecently been shown round a property by Liam, he was really pleasant and helpful, he was knowledgeable about the property I was viewing. I wouldn't hesitate to recommend to anyone looking to buy or sell.
Thank you for the amazing review! We're thrilled to hear that Liam provided top-notch service and expertise during your property viewing. Thank you for your recommendation! Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleExcellent service from Connells, particularly Dylan, whose communication and organizational skills were outstanding. He kept me well-informed throughout the process and addressed all my queries promptly, ensuring a smooth transition. Highly recommend!
Many thanks for your fantastic 5* review and recommendation Hadin. Best wishes, Lucy, Customer Relations.
1/5
GoogleGazumping Specialists Even after your offer has been accepted and you have provided all the documentation, they will still show people the house. The only positive is that I will never have to deal with them again. For once believe what you read in the papers.
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
Googlealmost 1 month into the new house i have to say i am just delighted. Working with Connells has been so swift, friendly and efficient. Kellie-Jo is top of her game with sorting all new tenants needs out and my first impressions, when viewing with Adam, was what sealed the deal. Thanks Guys - Settled in and really pleased - The Annexe, HP18
Thank you so much for taking the time to leave us a five-star review. We are so happy to hear that Kellie-Jo and Alex have provided a great service. If you require anything else please contact the team, they will be more than happy to help.
5/5
GoogleThe best part of working with Connells is their high standard of customer service. Having spoken to different members of staff during the process of selling my parents' house, I can say I have always received a friendly, warm response and they answered any enquiries promptly. They have been very clear in their communications with me and the house sold quickly and above the asking price. I would happily recommend them to others in the area.
Thank you Karen for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleExcellent service and great team effort. Less than 48 hours and offer accepted over asking. Chase helped previously and made an extremely good first impression so had to be our first port of call to sell our property, clearly had done his research as he had a very accurate valuation extremely close to the RICS surveyor and processed the property to market quickly, always contactable and quick to respond, made us feel very supported in the process. Rawail clearly understood the property and his buyers and brought the right people at the right time to see the property. The first viewing an offer was submitted. Which demonstrates the ability to match the correct buyers to the matching homes. And Erien has processed all the documentation, mortgage application, insurances and services quickly and was extremely patient and efficient through the process, getting us great deals and helping us pay as little out of pocket to the process. All round great, astute and efficient team, always seem happy to help and the help comes quickly, well worth approaching for the sale or purchase of a property in Aylesbury.
Thank you for your thoughtful 5* review Aden! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleOkan Gucluer at Connells has been an absolute star from my very first enquiry through to completing on our house sale. Thank you Okan for always being an understanding voice at the end of the phone.
5/5
GoogleDylan couldn’t assist enough. It was a smooth process to enquire about a letting. I highly recommend Connells, Aylesbury.
Thank you for your kind words! We are thrilled to hear that Dylan provided excellent service and that you had a smooth experience. We take pride in providing top-notch service and we are grateful for your recommendation of Connells in Aylesbury. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleIm want to sincerely thank you for Adam and Dylan for your help. You were exceptionally kind, quick, and efficient, and you support has been invaluable to me. thank you.
Many thanks for the great 5* review and your kind words Florin. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy partner & I are moving out of our family homes for the first time which can be stressful however, Dylan at Connell’s has made the process as easy & stress free as possible for us which we are so appreciative of. From the good communication, to the great energy the agents have, we can’t thank them enough for how smooth they made this process and for the good experience we have had with Connells. 10/10 recommend
Thanks Dalal for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
4/5
GoogleWe bought a house through connells. Great service. Chase organise a nice viewing and Okan give us the best customer service. Very helpful and tried hard to make sure we got answers on our questions Friendly team
Thank you so much for sharing your positive experience with Connells! We are thrilled to hear that our team, especially Chase and Okan, provided exceptional service during your house buying process. We strive to go above and beyond for our customers and we're glad it showed. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleIt was made so easy n to each n every step was documented in black n white,response was immense.Big up to you all guys,Dylan you were great bro n the Zero deposit scheme you introduced to us financially emancipated us
Thank you so much for your kind words! We strive to make the process easy and straightforward for our customers, and we're glad to hear that our efforts have paid off. We will be sure to pass along your compliments to Dylan and the rest of our team. We're thrilled that our Zero deposit scheme has helped financially empower you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThis review is for Okan in the sales team, very friendly guy. Made me feel like iam talking to a friend whom i've known for some time. Thanks Okan.
Thank you for taking the time to share your experience and for your wonderful 5* review Collin! Kind regards, Lucy, Customer Relations.
1/5
GooglePlaced a deposit on a flat in Sloane House, withdrawn and now Graham Levy isn't responding to me after requests to return my deposit. Property was supposed to be finished in August and kept being delayed. All throughout no updates from Graham Levy. Had to continually chase him for updates when he did decide to answer his phone. Now, with the high rates on mortgages we withdrew. Requested refund of our deposit and for proof that Graham has requested this from Oakmont and low and behild Graham Levy won't answer my calls or e-mails or texts. Get a reply saying, "I was off and will get back to you" no reply. They still have my deposit, and Graham Levy had still not provided any proof that he has requested our deposit to be returned. My advise on if you are looking at one of the flats on Sloane House is to walk away. The service from Connels is awful and Graham Levy is pathetic. The absolute worst agency I have had to deal with.
5/5
GoogleWhat an amazing estate agent. Very helpful agents specially Michael who helped me to find perfect property! Highly recommended so I will give a 5*!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleAdam Clarke was brilliant in showing us a house. Very knowledgeable and answered all our questions with regards to the property and local area. Was a great experience! Thank you Adam for your help, great asset to Connells!
5/5
GoogleVery friendly, polite and efficient staff. Dylan was exceptional! He went above and beyond the call of duty to help us with our search for a property!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had an excellent experience with Connells Estate Agency, thanks to the exceptional support of Dylan and Adam. They were consistently helpful and made the process smooth and straightforward. The use of Safekey Tenant for referencing is a standout feature, I was impressed, it's a user-friendly platform that lets you complete your application in just five minutes. If you’re looking for a reliable and efficient estate agency, I highly recommend Connells.
We're thrilled to hear that Dylan and Adam provided exceptional support and that you found our Safekey Tenant platform user-friendly. Thank you for your terrific 5* review and recommendation Youness. Best wishes, Lucy, Customer Relations.
5/5
GoogleWould like to thank Connells Estate Agents Aylesbury for organising a lovely apartment for me. Thanks to Dylan and Adam, they’re very loyal and friendly. Keep up the good work
Thank you for your kind words, Patricia! We're thrilled to hear that Dylan and Adam provided you with excellent service. We appreciate your feedback and look forward to assisting you with any future real estate needs. Kind regards, Lucy, Customer Relations.
1/5
GoogleTerrible company to deal with the Manager Adam Manning was rude and dismissive about the problem we were having with them renting our house out.
Hi Ali, we are sorry to hear about your experience with our Manager Adam Manning. We take feedback seriously and would like to address your concerns. Please contact us at lettingsadministration@connells.co.uk so we can further discuss the issue. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aylesbury.
