Trusted Agent profile · Aylesbury

Connells Aylesbury reviews

4.4

★★★★★ Great

277 reviews across 3 platforms

2 Temple Street, Aylesbury, HP20 2RH

Connells's office in Aylesbury, at 2 Temple Street, is rated 4.4 out of 5 across 277 reviews on three platforms, including 275 Google reviews rated 4.4.

Google logo

4.4 / 5

275

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.

5/5

Google

I had a fantastic experience working with Amy at Connells Aylesbury. From start to finish, she was incredibly professional, responsive, and genuinely caring throughout the entire process. She took the time to understand our needs, kept us informed at every step, and made everything feel smooth and stress-free. Amy’s communication and attention to detail were outstanding, she truly went above and beyond to provide excellent service. I would highly recommend her and the Connells Aylesbury team to anyone looking for a trustworthy and dedicated agent. Thank you again, Amy, for all your help!

Thomas · 11 November 2025

Agent replied · 11 October 2026

Wow, thank you for your amazing review! It means the world to us to hear that our team, especially Amy, provided such professional, caring, and stress-free service. We always strive to go above and beyond for our clients and we're thrilled that it shows. Thank you for recommending us, we truly appreciate it! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Dylan went over and above to secure the right tenant for us. He was professional, friendly and communicated effectively throughout the whole process. We had previously used another Estate Agent in Aylesbury which resulted in three years of terrible tenants who consecutively wrecked the apartment. Dylan was very sensitive to the trauma we had experienced and dealt with the hostile outgoing tenants extremely well. We will definitely use Connells again.

Gerry · 21 August 2025

5/5

Google

I had an exceptional experience with Dylan from the Aylesbury Connells Branch, his professionalism, expertise, and dedication to finding the perfect rental property for me was truly impressive. From the initial consultation to the final move-in, he was responsive, friendly, and made the entire process seamless. I highly recommend Dylan and Connells to anyone seeking a reliable, efficient, and customer-focused letting agent. Five stars and well done!

Reneque · 27 July 2024

Agent replied · 26 August 2024

Thank you Reneque for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

I cannot recommend Connells Aylesbury highly enough. These guys truly work as a team, their professionalism is beyond expectation. From the moment of enquiry to “SOLD” this team has guided us throughout, even down to the random panic questions from me, nothing is too much trouble. A special thank you to Rawail, and your amazing selling skills. Thank you, we are truly thankful we choose you !

Tannia · 27 July 2024

Agent replied · 26 August 2024

Hello Tannia, thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Rawail and the team could assist you so effectively. Your recommendation means a lot to us. Kind Regards, Lucy, Customer Relations.

5/5

Facebook

Connells by name Con Men by nature. Anyone choosing Connells to sell a property or buying a property through Connells, please be aware!! These Estate Agents will be nice to you while negotiations are happening, but once a property is sold, they are not interested. They are extremely mercenary!! It was my misfortune to buy a property through them. They misled me, lied continuously and they were simply rude and nasty!! They pretended to be nice before I bought the property, once the sale was confirmed, they simply were not interested in any issues with the property. They lied about the number of keys to my property and I strongly suspect they are still holding one of my keys. Also please be very careful if you are of an ethnic background, because one of their staff, Chase Caswell, I believe is a racist!! I am Asian man and the way he dealt with me was absolutely disgraceful. I know prejudice when I am confronted with it. Avoid this Estate Agent if you want to be treated fairly and with respect!!

Neil · 16 October 2025

Agent replied · 22 October 2025

Hello Neil, Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience and the issues you faced. We take such matters very seriously, and I would like to invite you to contact us directly at EAComplaints@Connellsgroup.co.uk so we can address your concerns in detail. Best regards, Lucy, Customer Relations Team

5/5

Google

A well deserved five star for Chase Caswell from the Aylesbury team, who went above and beyond our expectations with helping us selling our property. As he walked through the door we knew he is the right guy: friendly, professional, observant and knowledgeable. The first and also last viewing resulted in an offer, which we accepted. I am pretty sure we were the few people lucky enough to have an offer after just one viewing, but I know this is because Chase. If you want a smooth, pleasant journey in selling your house, I strongly recommend calling Connels in Aylesbury and asking for Chase.

Marga · 11 October 2025

Agent replied · 11 October 2026

Thank you for your kind words, we couldn't be happier to have helped you sell your property. Chase is a true asset to our team and we're so proud of the exceptional service he provided to you. We strive to make the selling process as smooth and enjoyable as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Connells Aylesbury has provided us with exceptional and smooth service. Cannot thank them enough in words. They have been there for us every step of the way. Have been completely honest and transparent about everything, didnt sugarcoat anything. They were on top of their game in terms of viewings and sold our property within the time frame they promised. Special thanks to Samantha and Ravail.

Ali · 27 July 2024

Agent replied · 26 August 2024

Hello Ali, thank you so much for your kind words! We're thrilled to hear that Samantha and Ravail could assist you so effectively. Your satisfaction is our top priority, and we're delighted we could meet your expectations. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently used Connells for both a buy-to-let purchase and to secure a tenant. The entire process was seamless, and I found the team incredibly easy to communicate with throughout. A special mention goes to Dylan from the lettings department, who was particularly helpful and proactive in getting everything sorted. I’d highly recommend their services to any landlord.

Jyoti · 9 April 2026

Agent replied · 16 April 2026

Thank you for trusting Connells for your buy-to-let purchase and tenant needs. We are delighted to hear that our team provided seamless and proactive service, especially Dylan from our lettings department. We strive to make the process easy for our customers and appreciate your high recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Harvey Crockett was a very helpful agent from start to finish in getting our new home, he followed through all the way. I will recommend him anyday

Marditha · 11 November 2025

Agent replied · 11 October 2026

Thank you for choosing our business and for your kind words about our agent, Harvey. We are delighted to hear that he provided exceptional service in helping you find your new home. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

With my recent experience for buying my first home, I will recommend Connells Aylesbury and they will make you happy. From start to the completion, they helped me during the whole process including the mortgage advise and finding the solicitor. Special thanks to Andria for her kind help during the mortgage process, Isabela and Ethan also always happy to help and given enormous support during the process from viewing the property until handing over the key. Even the after sales. Therefore, I will recommend Connells Aylesbury who willing to get into property ladder.

Darshana · 18 August 2023

Agent replied · 13 June 2024

Thank you for the fantastic recommendation and 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Adam and Ambre went above and beyond ensuring I get the property I want. The entire process from start to end was smooth thanks to the insights from Ambre, and the efficiency of Adam in getting all the paperwork organised and sorted. Above all, they remained available for any questions and made sure to keep me updated throughout the process. I cannot recommend them enough if you are looking for a place! Thank you ever so much.

Vimanyu · 17 October 2023

Agent replied · 13 June 2024

Hi Vimanyu, thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Ambre and Adam were amazing. They kept their word and was readily available right throughout the process to ensure everything went smooth. They have such a welcoming and vibrant personality, and would go above and beyond to ensure all aspect of the property were ready within a short space of time. You could tell they really wanted the best for us and being new to the country they made our first rental experience fantastic. Hats off to both of you. I would definitely recommend anyone to Connells.

Chrystal · 19 July 2023

Agent replied · 13 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Ambre was truly amazing. From the first line of communication, viewing the property, referencing, other paperwork till we finally moved in, she was truly helpful. When she was out of the office and she directed us to meet Adams, it was another great experience with him. The smiles, the help and willingness to assist was awesome. As for me, you guys deserve a special accolade. I hope to get you a glass of drink soon ....Smiles....

Oluwaseyi · 17 October 2023

Agent replied · 13 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I had a brilliant experience selling my flat with Connells. Chase and the team couldn’t have done more for me. Their communication was excellent. I highly recommend.

Gemma · 11 October 2025

Agent replied · 11 October 2026

Thank you so much for your kind words! We are thrilled to hear that our team, especially Chase, provided a brilliant experience and excellent communication during the sale of your flat. It was a pleasure assisting you and we greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My experience with Connells have been very impressive. From the moment I initially dealt with them almost 3 years ago when dealing with the letting of the property until recently where they have released my deposit. Isabela Dunn was the last person I dealt with. She is very professional, responds to emails in a timely fashion and she was very helpful indeed. Please continue to good work you do! Thanks you, Connells.

Olanzapine1 · 15 May 2025

5/5

Google

Adam Manning from Aylesbury Connells estate agents is a true gem! He came to my rescue when I needed to rent a flat last minute and made the entire process a breeze. Adam's professionalism, kindness, and informative guidance were exceptional. He went above and beyond to ensure everything went smoothly. If you're looking for a real estate agent who truly cares about their clients, Adam Manning is the one to call. Highly recommended!

Junior · 15 November 2023

Agent replied · 13 June 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Liam at Connells was an amazing help. As first time buyers, and not really knowing what we wanted/what we should do along the process. He showed us round many properties and was incredibly accommodating with booking viewings - even at very last minute requests he managed to squeeze us in. A real asset to the company

Luke · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words about our agent Liam! We are thrilled to have him on our team and we are glad that he was able to provide you with a positive experience as first time buyers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently worked with Adam and Dylan at Connells, Aylesbury and our experience has been exceptional ! Very approachable, understanding and easy to get hold-off (unlike many other agents). The whole process was smooth and they kept us informed every step of the way. I would highly recommend their services and wouldn't hesitate to work with them in future too !

Pooja · 14 May 2024

Agent replied · 13 June 2024

Thank you for your 5* review and recommendation Pooja Agarwal. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Ambre and Adam were amazing throughout the entire process. My sister and I would like to express our sincere appreciation and gratitude for the efforts and hard work to support us! They were welcoming, efficient, honest, quick responders and much more; everything you could ask for when going through, what some would call a stressful process. Based on my experience, I would definitely recommend Connells!! Thanks again!

Jessica · 17 October 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

We work with Connells Lettings as a contractor, providing end of tenancy deep cleans to the Lettings properties - we always ensue a very seamless booking process with Connells. Adam Manning is incredibly helpful and a delight to work with! Highly recommend to all contractors for an easy business relationship.

Jordan · 14 April 2024

Agent replied · 13 June 2024

Jordan Trew thank you for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very highly recommend ! especially a thankyou to Harvey in the rental department, for always being there for us when ever we have questions.

Liesa · 11 July 2026

Agent replied · 11 October 2026

Thank you for the positive feedback! Our team, especially Harvey, is dedicated to providing exceptional customer service. We are delighted to have earned your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I’ve dealt with a few estate agents over the years and can safely say that Connells has been my favourite (don’t tell the others). Connells have handled everything very efficiently and professionally, while our lettings negotiator Dylan has …

Holly · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words and for choosing Connells as your favourite estate agent. We are thrilled that Dylan has made your experience with us a positive one. We pride ourselves on providing efficient and professional service, … More

5/5

Google

Great branch of property agents - both sales & lettings ! Chase & the team supported the journey to market the property for sale and managed to find a good buyer & price within good time. Okan & team helped us until the date of completion to make it seamless. Highly recommended !

Raj · 11 November 2025

Agent replied · 11 October 2026

Thank you for your kind words! We are thrilled to have helped you through the process of selling your property. Our team takes pride in finding the perfect buyer at the best price. We appreciate your recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

We had a great experience with Connells from start to finish! I would particularly like to mention Okan, he had great communication throughout and made the whole process feel easy. If you are looking to buy or sell I would recommend Connells.

Carly · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind review! We are thrilled to hear that you had a great experience with us and that Okan's communication made the process feel easy. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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