Trusted Agent profile · Aylesbury
★★★★★
438 reviews across 2 platforms
13 Market Square, Aylesbury, HP20 1TB, HP20 1TB
Chancellors's office in Aylesbury, at 13 Market Square, is rated 4.4 out of 5 across 438 reviews on two platforms, including 271 Google reviews rated 4.4.
Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service
A great service being provided by Rosie, nothing too much trouble!
We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.
1/5
TrustpilotThe agency staff were extremely rude…
The agency staff were extremely rude and unprofessional. I wouldn’t recommend this company to anyone.
5/5
GoogleLillie was so helpful all through the tenancy process. Kudos to lilie on that.
Thanks so much for sharing your experience with us.
4/5
TrustpilotGood presentation
Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.
5/5
GoogleMy experience with chancellor's so far is great. James is helpful with any queries I had and the viewing was great. Everything organized and prepared.
Thank you for this wonderful review Łukasz. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotGreat service provided by Olivia Hesson…
Great service provided by Olivia Hesson - thanks v much indeed for your help & support
5/5
GoogleStaff are amazing and constantly working to ensure you have everything you need. Weekly calls to keep you updated make you feel reassured as to the fact that they are on top of your property and your concerns. Due to market conditions we were unable to complete the chain this time around, but we'll be going straight back to Chancellors when we are ready to put the property back on the market.
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotWorking with Katie has made our renting…
Working with Katie has made our renting experience far easier
5/5
Trustpilotjamie woodman
easy to approach and very helpful…
We're happy to hear that we were helpful. Thank you for your positive feedback; we appreciate it greatly.
5/5
GoogleJames has been great! Super friendly and polite. We can not wait to get settled in our new dream home! Thank you James!!
Hi Natalie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleSophie was very helpful throughout the process of buying my house. I would recommend her.
5/5
GoogleVery helpful and professional.
Hi William, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleIt's outstanding service by Chancellors and Lillie was exceptional. Highly recommend estate agency for your housing requirement.
Hi Ruwinda, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotI had a great experience with Hannah…
I had a great experience with Hannah Rae, she was very professional and patient
5/5
TrustpilotSimona-Maria Rosu customer support is second to none.
I would like to give a shout out to Simona-Maria Rosu who works in property management.
5/5
GooglePatrycja has been extremely helpful, professional and friendly. She has constantly kept us up to date with things and we haven’t had to chase her up for anything. Great service, thanks.
Hi Jason, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotChancellor's Aylesbury - Thank You
Thank you Chancellor's Aylesbury
5/5
GoogleThe team handled all of my enquiries extremely well and I must make special mention of Bella Vickers who accompanied us on our viewing. She was very friendly and professional, with good local knowledge of the area and its facilities and was a credit to the company
Thank you, Ian, for your wonderful review! We're thrilled to hear that our team, especially Bella Vickers, provided you with excellent service during your viewing. Her local knowledge and friendly approach truly make a difference. We appreciate your feedback and look forward to assisting you again in the future!
1/5
GoogleIf I could give them less than one star, I would, the worse agency i have seen. Since they took over management of my property, they did very little to look after it or my interest. EICR report was done by a company that provided a report no other company could understand to remediate. I couldn’t get other quotes to compare. Chancellors are not in the habit of comparing contractors and they make it hard for landlords to do, costing me more money. To top it off, tenants stopped paying and all I received was emails they are chasing, but not end in sight. Avoid!!
Hi Lily thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
1/5
GoogleNo communication. We didn't use them but brought a house from people who were using them. Throughout the whole process they phoned CONTINULOUSLY, 3 times a day at one point, with different people asking me the same question and claiming they hadn't heard what I had said to someone else. They also threatened every week saying our sellers were going to pull out that Friday for 3 whole months but of course they didn't. This put unnecessary stress on my partner and me for no reason. Finally they phoned my solicitor and told them we were thinking of pulling out so I ended up with a phone call from my solicitor asking what they meant. I had to tell them it was a lie and not to believe them. I didn't trust them and I would never use them.
Hi Charlotte, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
2/5
GoogleI am very much impressed by James's professionalism, gesture and behavior (5* rating), however, unfortunately not much satisfied with Chancellor's overall management and support! It's been already 48 hours, however, inspite of my multiple follow-ups, no one is supporting us on the initial setups like meter reading, inventory walkthrough etc. Moreover, it seems, there was lack of due diligence to cross-check the property state before we move-in!
Hello Sandip, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
5/5
TrustpilotThe service was good.
5/5
TrustpilotChancellors are one of the best letting…
Chancellors are one of the best letting agents and I can refer my loved ones to them, my experience during this letting time has been nothing short of the best, their customer service is top notch, always willing to help.
5/5
GoogleThumbs up to Lilie.She was so great from the day we met her for viewing.Very friendly and proffessional.Am so happy as she made our life so much easy.Will be moving in tommrw to the new property..She is so amazing.I would say she goes over and above .
Hi Lisabel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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