Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
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5/5
FacebookHUGE THANKS to all ALEXANDER & CO team due to help me to get the property I like with their solicitors JS Law in only 2 MONTH time !!!
I HIGHLY RECOMMEND THEM to all the futures buyers and sellers due to their PROFESIONALISM !!!
THANK YOU SO MUCH ALEXANDER & CO !!!
Cosmin ยท 13 January 2017
Agent replied
Congratulations on your completion Cosmin. Pleasure to assist you and looking forward to visiting your new home in the future.
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5/5
GoogleNot used personally for a sale but we were buying through them. Really professional and helpful. Had dealings with Finn and Angela from there after sales team was amazing keep us up to date with information.
Brook ยท 31 July 2022
Agent replied ยท 31 July 2023
Thank you for your feedback, Finn and Angela thrive on providing the best customer service, I am glad you have experienced it. Good luck for the future and enjoy Christmas in your new home. Matt & the team
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5/5
GoogleI engaged Alexander and Co to let or sell after a property sale had fallen through. They were prompt, professional, courteous and friendly.
Within hours of the property going on the lettings market, Lara Wadey had booked 7 viewings.
I highly recommend their team
Sean ยท 21 May 2024
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5/5
GoogleSome early teething troubles at our flat were sorted out promptly by Lara and Abigail, and I was grateful for their efficiency and friendly attitude in solving them. I'd recommend the agency to others if you're looking for a rental property in Aylesbury.
Michael ยท 6 June 2024
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1/5
GoogleTerrible company. Having worked and rented through them, I certainly would not want anything to do with them again. I was bullied by a manager so decided to leave, I sent a very long email to the owner, copying my ex manager's manager in. They didn't even have courtesy to reply! Or look into it, bearing in mind I had been loyal for 4 years, she had only been working there a matter of months.
They are all about the targets, they do not care who they let their landlord's property to, they just want to let to first applicants that come along and make their target for the month.
They dump on very good loyal staff who go above and beyond and just throw them out the door in the end. They are shocking towards their employees. You may think I am just a disgruntled ex employee but it was my decision to leave because of the bullying and it is the best thing I have ever done. Do not go near them!
Bev ยท 19 February 2020
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5/5
GoogleAlexander and Co have recently handled the sale of my shared ownership property and it has been a very smooth transaction.
The property was photographed and listed online for sale within a few days of me first contacting them and they arranged a couple of viewings a week until a buyer was found. This was a welcome contrast to my housing association who only managed to get one person to view the property in the 2.5 months they had to market the property for sale.
They also put a lot of work in to helping my buyer with the shared ownership documentation which is particularly long winded and have been very responsive to calls and emails.
I wouldn't hesitate in recommending them to others and would use them again in the future if the opportunity arose.
Jaq ยท 19 February 2020
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5/5
GoogleExcellent experience all round. Good professional service from valuation to marketing and final sale - all within about 12 weeks. Great communication throughout the whole process. Many thanks to Matt and Angela.
Paul ยท 19 February 2020
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5/5
GoogleLara Wadey helped me get my place and I mean really helped me! She went away for a while and someone was suppose to keep me informed on what was going on but that wasn't the case.. I had to chase up what was going on and when I did I got passed around and was also told I would get a call back but didn't so again didn't know what was going on. I think most of the staff just sit around doing nothing apart from Lara. She gets things moving and things done!! The 5 stars I've given is for Lara and what she's done for me to get my place. Thank you
Earl ยท 19 February 2020
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5/5
GoogleAlexander and Co continue to impress. I have let my property for five years now with Alexander and Co and the service has been excellent. As an organisation they have always gone the extra mile to ensure the both myself and the tenants are satisfied. Whether contact is made by email or phone, you always receive a timely, professional and clear response. Most of my contact as a Landlord goes through Amy Calcutt, Property Manager, she is polite, efficient and very professional. I would highly recommend Alexander and Co to take care of and manage your property.
Nic ยท 19 February 2020
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5/5
GoogleMy daughter and I had a viewing on Saturday with Marian. She gave us a great service, answered all the questions we asked and was very professional and friendly. Thank you for the service.PositiveResponsiveness, Quality, Professionalism
Mrs ยท 21 June 2022
Agent replied ยท 20 June 2024
Thank you for the kind review. Marian is a member of our weekend team and a vital asset to the business.
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5/5
GoogleI would like to say huge thank for the team of Alexander and company ,specially Lara Wadey,her service was professional fantastic and very friendly ,from the start to end.again thank you all of your team members for great support ,Highly recommend ,๐ โฆ
Lakmali ยท 21 May 2024
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4/5
GoogleLinda the lady that showed us round a property couldn't have been anymore helpful,polite and welcoming. Thank you Linda
Lauren ยท 31 July 2022
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5/5
GoogleKaren was great in finding properties and keeping me informed. Will be using Alexander and Co in the future.
Michael ยท 31 July 2022
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5/5
GoogleMy sale of my house went through extremely efficiently and I had 5 Star
Service from Angela, at Aylesbury, issues that arose were dealt with instantly and excellent communication skills, throughout the process.
Highly recommended
Sue ยท 31 July 2022
Agent replied ยท 31 July 2023
Thank you Sue for the review of our sales progression team. Angela is amazing and a great asset to team. The behind the scenes work she does chasing up the mortgage brokers, solicitors and other agents in the chains is invaluable to the progression of the sales. Kindest Regards Matt
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1/5
GoogleThe worse letting agent ever.they dont even deserve the one star ..read my review and judge by your own so you cant deal with this agency again ..we had veiw a house with two people from the agency and they tell us that the house will he fixed and repair cuse the house having mould and cracks issue also they tell us the house coming with white goods and gave us paper about all that details also the description of the property proves that in the letting website ..when we pay all of their money and take the keys the house was un repaired dirty and there is no white goods in the kitchen while the contract said the house is burnished..the mould in the walls of the wardrobe and the cracks altho they tell us its from the last tenant ..when we went back to them theh chanage the description of the house in the website and delete the house description in the e mails ..and they tell us we have to move on and excepr the house condition while the landlord refused ro repair the house ..we refuced to move on and we gave tgem their keys back we coild take them to the courr for misleading regression and misleading advertising..but we didnt have time for that ..so i think this agency is bunch of gangs not even truthful or respectful liers ..thank god our resnt land lord gave us time to find another house or we could be homeless..๐ก๐ก
Tahani ยท 29 August 2019
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5/5
GoogleI rent a house in Aylesbury. The officer of Alex-co who helped me was Lara. She was so helpful made all the things easy for me. If you red this opinion, I am grateful for you Lara.
The company was so professional performed a detailed inventory. Thank you (Mehmet Ozgur)
Ozgur ยท 17 December 2023
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5/5
GoogleWe've been tenants of a property managed by Hartwells (now A&Co) for over 4 years now. The service received has been 2nd to none.
We've had some issues with the property itself, most recently the boiler failing. Our property manager, Carmen, has been prompt to deal with the issues and has kept us updated every step of the way. She is a real credit to the team.
I have no hesitation in recommending them to anyone looking to rent a property. I understand first hand what it's like to have poor property management, with no such experiences here.
Vince ยท 1 August 2019
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5/5
GoogleI've spoken to Matt Wood who is the sales manager and he was very helpful with the advice he gave me, I'm not going to be selling at the moment but when the times does come I will be coming straight back.
Craig ยท 27 April 2021
Agent replied
Hi Craig, Thank you so much for your feedback. We can assess the market at the point you are ready. Appreciate your time
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5/5
GoogleReally good company to buy from! They have been on the ball with comms and accommodating with our visits. Would highly recommend them. Many thanks!
Joe ยท 1 June 2023
Agent replied ยท 31 July 2023
Thank you Joe. Hopefully you have both settled in well. Glad to have helped the process move as quickly as possible. Matt Wood, Sales Manager
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1/5
GoogleAwful agents they don't care about tenants only the landlord, have never had money deducted from Any rental deposit but with a rubbish landlord these clowns allowed him to do it.
Rude, unprofessional and mercenaries in increasing rents every 6months. Unless your the in going tenant and they have pound signs in their eyes and then they have their tongues right up your jacksey.
Bannisters really nice and fair between tenants and landlords but Alexandra/Claire Lloyd awful and will never deal with them again.
And yes as mentioned in other reviews they will give your keys to random to let themselves in unaccompanied.
Do yourself a favour save yourself some money and stress and go to another letting agents and avoid these nasty minimum wage yet still overpaid clowns.
Steve ยท 19 February 2019
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1/5
GoogleThe worse letting agent ever.they dont even deserve the one star ..read my review and judge by your own so you cant deal with this agency again ..we had veiw a house with two people from the agency and they tell us that the house will he fixed and repair cuse the house having mould and cracks issue also they tell us the house coming with white goods and gave us paper about all that details also the description of the property proves that in the letting website ..when we pay all of their money and take the keys the house was un repaired dirty and there is no white goods in the kitchen while the contract said the house is burnished..the mould in the walls of the wardrobe and the cracks altho they tell us its from the last tenant ..when we went back to them theh chanage the description of the house in the website and delete the house description in the e mails ..and they tell us we have to move on and excepr the house condition while the landlord refused ro repair the house ..we refuced to move on and we gave tgem their keys back we coild take them to the courr for misleading regression and misleading advertising..but we didnt have time for that ..so i think this agency is bunch of gangs not even truthful or respectful liers ..thank god our resnt land lord gave us time to find another house or we could be homeless..๐ก๐ก
Tahani ยท 19 February 2019
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5/5
GoogleCan't rate these guys highly enough..
In my 3rd rental property through these guys and I have always found them to be proffesional, efficent and welcoming. I always seem to deal with Amy M who has always been fantastic! Always happy to help. I am now looking into buying a house this year and can not see any reason not to start with these guys....
All in all a pleasure to deal with as a company but......I do really miss the lego though!
Marshlim ยท 19 February 2019
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5/5
GoogleWe've been tenants of a property managed by Hartwells (now A&Co) for over 4 years now. The service received has been 2nd to none.
We've had some issues with the property itself, most recently the boiler failing. Our property manager, Carmen, has been prompt to deal with the issues and has kept us updated every step of the way. She is a real credit to the team.
I have no hesitation in recommending them to anyone looking to rent a property. I understand first hand what it's like to have poor property management, with no such experiences here.
Vince ยท 19 February 2019
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5/5
GoogleI had a great experience with Alexandra & co. From start to finish. Nothing was to much trouble. Firstly Hannah who showed me the property. Matt who helped me. And Angela. I would definitely recommend them to anyone.
Thanks guys
Miss ยท 31 July 2021
Agent replied
We really appreciate your review. We have a great team here and work hard to deliver the best results for all our clients. Good luck for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.