Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe dealt with Lara Wadey from Alexander and Co and couldn’t be happier with the experience we got. Communication was great and she made the whole process of finding our dream cottage to rent quick and easy. Always happy to answer our many question and the whole process was a breeze. Will be recommending to all of my friends.
Tracey · 29 April 2021
★★★★★ 1/5
FacebookDisgraceful company. Rented a property from them for 4.5 years.
They told me I owed rent which I argued but paid anyway (stupid I know) now they’ve decided I overpaid rent but they’re going to deduct some of what they owe me due to a debt on the meter which occurred after I left the property and after I had closed my EDF account.
Even with proof they are still trying to hold on to money which is rightfully and legally mine.
Not only that my children and I were made to live in an incredibly damp flat which I complained about for 4 years, my stuff turned mouldy, even the bathroom lino ....they eventually listened and sent someone to check. A bad leak was subsequently found under the bath which had caused all the damage. Even now they are trying to withhold £290 of my deposit for “damp damage” which they ignored for years. It’s currently in dispute with the deposit company. NEVER EVER RENT FROM THEM
Fay · 31 October 2019
Agent replied
Hi Fay. I would welcome the opportunity to speak with you about your comments, please feel free to call me on 01296 326443. Kind regards, Derek Turney
★★★★★ 5/5
GoogleWe were looking for a property to rent for quite a while. Trouble was we are having a small dog and and everyone was rejecting us. Luckily Alexander and Co helped us . Big thanks to Karen who made the impossible and we moved in our lovely property last month.
Zornica · 27 August 2022
★★★★★ 5/5
GoogleWe were looking for a property to rent for quite a while. Trouble was we are having a small dog and and everyone was rejecting us. Luckily Alexander and Co helped us . Big thanks to Karen who made the impossible and we moved in our lovely property last month.
Zornica · 31 July 2022
★★★★★ 5/5
GoogleAlexander and Co have been amazing especially Matthew Terrell, we had our house on the market with a different estate agent for months before seeking advice from him, once our house went on the market Matthew kept us up to date every step of the way and sold our house within a few months.
Amazing customer service received from Matthew, thank you
Andy · 19 February 2020
★★★★★ 5/5
GoogleLara Wadey and Amber Blower have been great and efficient. After being let down by another local rental agency, Laura managed to quickly process a new place so we weren't left without! From start to finish the process was seemless. Would highly recommend
E · 21 April 2024
Agent replied · 24 December 2024
Dear E R
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExceptional service from Alexander & Co, especially Lara Wadey! Lara kept us informed at every stage of the process. Highly recommend their excellent customer service!
Nigel · 21 May 2024
★★★★★ 5/5
GoogleLara is Ab Fab!!! Really understands what I am looking for and a pleasure during a time of stress!!!
Found our perfect property and made it easy for us!
Debi · 25 March 2020
Agent replied
Thank you for taking the time to send your review, it has been a pleasure to deal with you and we wish you well in your new home.
★★★★★ 5/5
GoogleLara Wadely did a wonderful job in helping me find an apartment to settle in a such a short time frame.. Great company to deal with and very helpful.. Once again Lara.. Keep up the good work!
Rufinus · 27 July 2024
Agent replied · 26 August 2024
Dear Rufinus Hippolyte
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAngela Leonard was a real superstar in helping us get into our new home! I don’t know what we would have done without her unwavering support, understanding and expert knowledge throughout the whole transaction. She certainly went more than the extra mile to get things over the line and was an absolute pleasure to deal with. Thank you so much Angela!
Colin · 19 February 2020
★★★★★ 4/5
GoogleThank you Alex & Co for the amazing hospitality when we were looking for a place to call home. Lara was wonderful to deal with. Big up to Olivia and Abigail who were also positively supportive
Rumbie · 2 September 2023
★★★★★ 5/5
GoogleThanks Marian (sales team) for all the support on property viewing yesterday. Very informative and flexible
Buddika · 31 July 2022
Agent replied · 31 July 2023
Thank you for the lovely review, we're glad you've had such a good experience with our team
★★★★★ 5/5
GoogleFrida Tevesz-Harmse, Property Manager has been supportive and of great help in changing the cooker in my property for a new one. The Landlords have kindly also helped by covering the cost. The new modern cooker will be installed shortly and I am looking forward to using it.
Denise · 31 July 2022
★★★★★ 5/5
GoogleLara was very helpful. They always reply quickly to emails and answer any questions we have. Having rented properties for nearly ten years, Alexander & co have been by far the best rental agency we have used. They can't do enough for us. Paperwork is easy to do all online which was helpful when moving to a new area.
Emilie · 31 July 2020
★★★★★ 5/5
GoogleExcellent service from Alexander & Co with special mention to Karen who has ensured the move has gone seamlessly. Extremely helpful, start to finish. Always available to speak to with any questions. Thank you for all of your help!
Charlotte · 1 June 2023
★★★★★ 5/5
GoogleI just highly can recommend this lovely 3 ladies Karen and Amber and Zyreen. They handled our case very professionally.
I had been with an other agent based in Luton before and they were very unhelpful and rude.
Friendly people.
Very efficient team.
Julianna · 4 March 2024
Agent replied · 25 March 2024
Thank you for your comments Julianna, it has been a pleasure in supporting you with your move.
★★★★★ 5/5
GoogleHave recently moved into a property to rent with alexander and co. The whole process was made really easy for me the whole team were very helpful. A big thank you to lara who went out her way to make things as easy and smooth as possible for me and finding me the perfect place so quickly ..definitely reconmend using alexander and co to anybody else looking for property. Thanks again guys
Carl · 11 February 2021
Agent replied
Thanks so much for your feedback, Carl. All the best in your new home! The A&Co Team
★★★★★ 5/5
GoogleLara was very helpful. They always reply quickly to emails and answer any questions we have. Having rented properties for nearly ten years, Alexander & co have been by far the best rental agency we have used. They can't do enough for us. Paperwork is easy to do all online which was helpful when moving to a new area.
Emilie · 26 March 2020
★★★★★ 5/5
GoogleA big thank you to the team, especially Ann-Marie Kirby, for the efficient, comprehensive and friendly service, as both landlord and homeowner. We have been clients of the firm for nearly 30 years and appreciate the wide range of services provided.
Irving · 2 March 2023
★★★★★ 5/5
FacebookNothing but professional from Alexander & Co, they helped my wife and I quickly and efficiently. Lara was really helpful when collecting all document.
James · 15 January 2021
Agent replied
Thank you for your review James. We will pass it on to the lettings team.
★★★★★ 5/5
GoogleI would whole heartedly recommend using Alexander & Co to sell your property. Matt Wood gave us real informative expert advice, he did a lot of research before meeting us about the current housing market and properties similar to ours that had sold recently in the area so the information he gave us when valuing the property was backed up with actual facts. An agent you can trust :)
K · 31 July 2021
Agent replied
Really appreciate the great feedback thank you.
★★★★★ 5/5
GoogleLinda was really helpful showing us around the house at the weekend very informative.
Gary · 31 July 2022
Agent replied · 31 July 2023
Thank you for the lovely review, we're glad you've had such a good experience with our team!
★★★★★ 5/5
GoogleBeen with Alexander & Co for many years, people have always been so friendly and are always there to help you and the tenants, Philip George is now our new letting agent spoke to him on the phone, so helpful with all our questions, 🙂, …
Pina · 31 July 2022
★★★★★ 5/5
GoogleI will always recommend Alexander& Co Aylesbury estate agent. Lara wadey was amazing on her communication throughout the process. She made me sure I get everything sorted in the property. All in all I was pleased with her services.
ABDULLAH · 21 April 2024
Agent replied · 26 August 2024
Dear Abdullah Ali
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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