Trusted Agent profile Β· Aylesbury

Alexander & Co Aylesbury Estate Agents Aylesbury reviews

β˜…β˜…β˜…β˜…β˜… Excellent

656 reviews across 2 platforms

8 Buckingham Street, Aylesbury, HP20 2LD

Alexander & Co Aylesbury Estate Agents's office in Aylesbury, at 8 Buckingham Street, is rated 4.6 out of 5 across 656 reviews on two platforms, including 608 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

608

Reviews on Google

This office

Facebook logo

4.3 / 5

48

Reviews on Facebook

Business-wide

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About Alexander & Co Aylesbury Estate Agents Aylesbury

For residential property for sale in Aylesbury, property to rent in Aylesbury or real estate advice from locally established estate agents in Aylesbury, get in touch with Alexander & Co Aylesbury leading estate agents in South East England. An in-depth knowledge of the district and the latest market trends enables our dedicated staff to offer you world-class service.

Awards

The Trusted Agent 2026 results for Alexander & Co Aylesbury Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.

5/5

Google

A current tenant, I have always found Alexander & Co very responsive. Lara has always been very helpful. Overall a good experience 😁 …

Samantha Β· 13 May 2025

Agent replied Β· 13 April 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Excellent service and a smooth process, provided you have all the required documents. The agents were so friendly and helpful to speed up the process and I managed to get a new home that suited my needs.

MOTION Β· 20 November 2024

Agent replied Β· 24 December 2024

Dear Motion Masanga Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent service by David in the Aylesbury office. He always replied to my emails and Texts quickly and was always happy to help out. He managed to run the entire process in less then 10 days like I asked. I would highly recommended David and the rest of Alexander & Co for renting.

Nimi Β· 2 November 2022

5/5

Google

We have rented out a property through Alexander & Co for nearly 5 years. Ann-Marie has been our Property Manager and has been outstanding throughout all of our dealings . She is always thorough, efficient and prompt. Nothing is too much trouble and I recommend her services highly .Thank you so much Ann-MariePositiveResponsiveness, Quality, Professionalism, Value

Sally Β· 21 June 2022

5/5

Google

A&Co have been looking after my properties for some years now - I cannot recommend Derek Turney highly enough for the exemplary work he does on behalf of A&Co. Always professional, reasonable, approachable and fair - exactly what I need from property management. Thank you Derek - just keep doing what you are doing please.

S Β· 31 July 2022

5/5

Google

I rented out a property through Alexander & Co for the last 13 years. The last 5 or 6 Ann-Marie has been our Property Manager and has been outstanding throughout. She is always thorough, efficient and prompt. When I have contacted her she has be on the case. I recommend her services highly.Thank you Ann-Marie

Keith Β· 31 July 2022

5/5

Google

I really like working with this agency...it is serious and trustworthy...I recommend it to future clients...thank you for the seriousness with which you treat clients.

Ionel Β· 13 April 2025

Agent replied Β· 13 April 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Philip George (Head of Property Management) has been excellent in dealing with our outstanding property issues. The service he has provided since joining the team only a few weeks ago has been excellent, friendly and professional. Nothing is to much trouble and found that the communication between us has been faultless.Thank you Philip ⭐️⭐️⭐️⭐️⭐️

Katiejayne Β· 31 July 2022

5/5

Google

I've been a tenant for 4 years or so. Frida has been my property manager and has always been responsive and helpful when there have been issues to tackle.

Chris Β· 22 June 2021

Agent replied

Hi Chris, Thank you for your kind review. It's great you're happy with Frida and I will make sure she's aware of your comments. Kind regards Derek - Head of Property Management Aylesbury

5/5

Google

My recent house purchase was incredibly smooth and easy through Alexander & Co. It took two months from putting the offer in to getting the keys. The viewings and initial enquiries were undertaken with Hannah who is very approachable, friendly and knowledgeable. Angela over saw our purchase and the communication was great. We were given updates when required, I never had to chase her! She is very friendly and thorough. I would certainly recommend this company.

Oliver Β· 31 July 2021

Agent replied

Oliver, thank you for your wonderful review and recognising Hannah's service in particular. Best wishes the sales team at Alexander & Co

5/5

Google

Excellent service received by Lara in the office in Aylesbury. Great customer services provided. The team was very efficient and helpful. Thanks again for helping us. I would happily recommend Alexander and Co. In finding your next property.

Michelle Β· 24 September 2024

Agent replied Β· 24 October 2024

Dear Michelle Coley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Prepare to give all the details of your life just to register (not even viweing or renting) and then they will ask for a UK quarantor even if you clearly have the budget and have a steady job, like you are an ex-con, which is extremely discriminative towards immigants whoes family or main supporters live abroad

Disappointed Β· 2 October 2023

Agent replied Β· 31 December 2023

We are sorry if we have been unable to assist you with your property search. All prospective tenants need to meet the criteria set by the reference company and in line with industry standards to be able to take a tenancy at a property. We endeavour to obtain the necessary information to ensure we can support you in the right way with your search, and also to protect our landlord’s when finding tenants who meet the necessary criteria in line with their instructions. There is certainly no discrimination, and a guarantor would only be asked if you do not meet the reference criteria outright. We have no information to contact you directly, but if you wished to discuss such criteria or your search requirements further then please do not hesitate to contact us, otherwise we wish you the best with your search with an agency who has a lower reference check criteria.

5/5

Google

Lara Wadey was truely a delight to have help find my partner and myself our first home together. Kind and energetic energy radiates off her. If you need an agent like this, she is 100% the best go to! Thank!

Jacob Β· 2 October 2023

5/5

Google

We have rented through Alexander’s for nearly 5 years now, firstly with Hayley, who was a star! We then moved to a larger property, still through Alexander’s & Derek became our agent. Over the last two years, whenever problems occurred, Derek resolved in a efficient, timely, manner. However, the last 4 months Derek has really excelled! Our move was postponed due to Covid. You can imagine the Stress this caused. Derek took the stress right out of the situation, liaising with our landlord to extend our stay. Derek always reply’s the same day to emails and bends over backwards to support his clients. The whole team at Alexander’s, from the initial viewing, to leaving a property, are helpful and efficient - I can’t recommend this agency enough.

Emma Β· 31 July 2020

Agent replied

Thank you for your kind words and review, always a pleasure working with you. Best regards Andy & A&Co Lettings

5/5

Google

Alexander and Co handled the sale of my new home in Waddesdon and I was delighted with their service. Always on time for appointments, knowledgeable about the property and very helpful the whole process. Top marks to the whole team. Thanks for everything.

Tim Β· 27 June 2024

Agent replied Β· 26 August 2024

Dear Tim Pie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Pretty happy renting out property with Aand Co. Karen was really helpful to arrange the viewings to the property I liked. She was real quick and prompt in confirming the property I liked. Ann-Marie was wonderful in helping out with my move in to the property. Kudos!

Rajadurai Β· 2 March 2023

5/5

Google

Everyone at Alexander and Co has been fantastic throughout the sale of our flat, we were originally with another agent, but due to lack of communication and interest we decided to switch. Our flat was then under offer in a matter of weeks with Alexander and Co. From getting on the market, to negotiating the offer and managing sale the whole team has been extremely helpful and patient. The communication has been excellent and has played an enormous part in the success of our sale and purchase.

Rosamund Β· 25 March 2020

Agent replied

What a lovely review from you Rosamund. Our business has been built on customer service and recommendation. We all wish you the best for the future.

4/5

Google

Ann-Marie was so helpful and efficient to organise our move in date and continue to answer questions after we moved in. Alexander and co were very thorough and despite it being over the Christmas period, still managed to arrange the property for our original move in date.

Hannah Β· 31 January 2023

5/5

Google

Alexander and Co have been ABSOLUTELY AMAZING. They were always on the ball, very clear with communications and working with them on the sale of our flat has been a really great expereince. Would definitely work with them again if we have a chance to. Angela was a star, and we were really, really happy with the experience.PositiveResponsiveness, Professionalism

Flo Β· 21 June 2021

5/5

Google

Good service, quick turnaround, all round happy. Thanks to Marcus and the team

Charlie Β· 2 April 2023

Agent replied Β· 31 July 2023

Thank you for your review Charlie. We wish you all well with the move and would love to see the property once you have finished your planned works. All the best Matt Wood - Sales Manager

5/5

Google

Matt has been outstanding from day one to exchange, a total professional in every respect, knowledgeable and realistic, which is refreshing. Angela who helps progress once a buyer is secured was outstanding, keeping me updated every step of the way, again totally fact based communications and never hesitated with the difficult stuff. They took the pain out of selling a house! Highly recommend them.

Jo Β· 19 February 2020

5/5

Google

All the team at Alexander & Co are a pleasure to deal with. We work alongside them carrying out Gas works and plumbing jobs and they are always helpful, efficient and friendly. Ann-Marie, Amber, Ella and Abigail are a great team to deal with! We have had some dealings with their lettings team who are also extremely friendly and helpful.

Daisy Β· 2 May 2023

Agent replied Β· 31 July 2023

Thank you for your review Daisy! Many thanks, Ann-Marie.

1/5

Facebook

I am literally disgusted at the treatment my family have recieved renting a property from your company specifically Aylesbury branch. They basically insulted us by saying we left the property smelling of dog. We have followed the contract and had the place deep cleaned (end of tenancy) dry cleaned the curtains. Repainted a room with silk paint instead of the emulsion that was previously there. We fitted new fire alarms. Fixed the shower door filled several holes in the walls that were there when we moved in (pictures as proof) but the letting manger at Aylesbury said WE left holes in the walls. When we got served our notice to leave out of the blue lettings management was so rude when we told them we had to stay there until they served us a court notice which we were told to do. As if we didn't feel bad enough but unfortunately we can't make two children homeless because we feel bad. If the "smell of dog" was going to cause a problem, why allow a dog in the property? Our dog smelling of dog is not our fault. I find it strange there's such a strong smell of dog even though everyone else can only smell fresh paint. When we asked where's our deposit or have you even heard anything my husband was met with no answers. Alexander and co are very blase with such large amounts of money needed for two children because we're now out of pocket.

Samantha Β· 5 February 2020

Agent replied

Above pictures of the probable cause of "slight stale smell" this is the result of a leak from the shower that got through to my daughter's room. It went into the wall, skirting boards, wallpaper and carpet. It destroyed the toys which were there.

5/5

Google

Matt and the team helped us complete on our purchase under very difficult circumstances and bent over backwards, with a solutions based approach to every hurdle!

Jane Β· 31 July 2021

Agent replied Β· 31 July 2023

Many thanks for the lovely review of your experience with us. We pride ourselves in delivering great customer service in what was a very stressful time for most clients, due to the end of the stamp duty exemption. Nothing is too much trouble for us and as you experienced, we often go above and beyond to make it happen when helping the buyers and sellers in their property journey. Good luck for the future to you both.

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Questions about Alexander & Co Aylesbury Estate Agents Aylesbury

Has Alexander & Co Aylesbury Estate Agents won any awards?

Yes. Alexander & Co Aylesbury Estate Agents won Gold in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Alexander & Co Aylesbury Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aylesbury.

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