Trusted Agent profile · Aylesbury

Alexander and Co Aylesbury reviews

★★★★★ Excellent

485 reviews across 3 platforms

1 Prebendal Court, Oxford Road, Aylesbury, HP19 8EA

Alexander and Co's office in Aylesbury, at 1 Prebendal Court, is rated 4.6 out of 5 across 485 reviews on three platforms, including 456 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

456

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

27

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Alexander and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.

5/5

Google

I have been renting for just over a year. My experience has been very positive. Issues sorted quickly. They are always on hand to help. Philip George our personal agent is very helpful and relays messages from our landlord. Great service. Very happy Had another great service from Imtiyaz Riaz who assisted me with an issue on my property, he was very quick at seeing to the repair and checked I was happy.

Michelle · 17 June 2023

5/5

Google

Very impressed with the company in providing a video tour and floor plan of each rental property in advance. Lara Wadey the lady who showed me around various properties, was very professional, knowledgable of each property, and couldn’t have been more helpful. With her positive ‘can do’ approach I just knew she would solve my rental dilemma to facilitate moving out of my own property on contract exchange. And she has. Thank you.

Colin · 17 June 2023

5/5

Google

Alexander & Co provided a fantastic service and support during the completion of my property sale in Leighton Buzzard. Matt and colleauges were outstanding throughout, always available for a call and did everything to ensure the sale went through! Thank you!!

Daniel · 17 June 2023

Agent replied · 16 June 2024

Thank you for such a lovely review, we're glad you've had such a good experience with our team Dan! Tricky at times but whatever hurdle came our way, together we overcame it.

5/5

Google

This is the first time renting through Alexander and Co, and it's been very simple and straightforward, with a very quick turn around when asking for help. All the people have been great, noting Karen and Abigail especially. Thanks all. Martin.

Martin · 17 June 2023

Agent replied · 16 June 2024

It is brilliant to hear that your move in went well Martin, and specifically Karen and Abigail's service to you. Wishing you all the best in your new home. Kind regards, Ann-Marie.

5/5

Google

Finn was incredibly kind and helpful during my property search. He was knowledgeable about all of the houses and tried really hard to find me my dream home. I really appreciated his great communication skills and swift replies. Thank you, Finn.

Kirsty · 17 June 2021

5/5

Google

I recently rented a property through them( Lara Wadey), she was really kind and helped with the process smoothly. Would definitely recommend.

Jiniya · 24 July 2024

Agent replied · 28 December 2024

Dear Jiniya Agarwal Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have been searching for a rental property for quite sometime, I haven't actually let through this agency, however, their service has been nothing short of amazing. I have been dealing with Karen and she has been incredible throughout, she is the only agent I've ever dealt with that genuinely wants to help. She is incredibly thoughtful and has been a pleasure to speak to amongst a myriad of different agencies etc.

J · 17 June 2023

5/5

Trustpilot

We have been dealing with Karen in the…

We have been dealing with Karen in the Dunstable branch for many years with renting out our house and have always found her lovely to deal with.Very efficient at keeping us informed of everything. Highly recommend renting with Karen.

Alison · 28 February 2025

5/5

Google

Ann-Marie is an excellent property manager. She is very friendly, patient and helpful, especially as we are first-time landlords. Nothing is too much trouble and we are pleased we went with Alexander & Co.

Emma · 17 June 2022

5/5

Google

So pleased with the service received from Alexander & Co. in Aylesbury - through Lettings to Sales. All went very smoothly and was informed of progress at every stage. All staff were very helpful especially Louise O'Driscoll, Matt Wood, Sharon and Angela. Thank you all very much.

Maureen · 18 June 2019

1/5

Google

A bunch of money hungry company Had a horrible experience with this company as a tenant . I will not buy my own house with this company in the future . Not professional at all , only money hungry.

Sp · 17 June 2023

Agent replied · 16 June 2024

Good afternoon, we are extremely disappointed to read your review and would like to investigate this further. Please could you contact me directly so we can discuss this? My email address is ann-marie.kirby@alexanderandco.co.uk. Kind regards, Ann-Marie Kirby, Senior Property Manager.

5/5

Google

Alexander & Co was very helpful in the process of buying my first property. I would highly recommend them they were always there to answer any questions that I had and called me when things were moving along.

Aaron · 17 June 2023

Agent replied · 16 June 2024

Thank you for your review Aaron. It has been a pleasure working with you and trust you have settled in well. Kind regards Matt Wood - Sales Manager

4/5

Google

Alexander & Co contacted me after I posted on social media about another local agent failing to arrive for an appointment to assess my property for letting. I found them to be helpful and friendly and especially tolerant of my lack of understanding about the market as I was a first time Landlord. Soon after my property went on the market, along came Covid-19 and I thought that this may cause a lengthy delay, however the staff coped with the restrictions and adjustments caused by the pandemic extremely well and without fuss. I have been and continue to be satisfied with their service and will be leaving my property in their capable hands for the foreseeable future.PositiveResponsiveness, Professionalism, Value

Kevin · 17 June 2022

5/5

Google

Hi Guys, Just like to say , that i have been so impressed with my property manager Amber Blower, with regards her professionalism, expertise and above all going that one step further. I live abroad and its great to see that my house is in safe hands and i have had a few problems recently with the house, however Amber has resolved all the issues without any drama or upset for both my tenant and me the landlord. BIG THANK YOU AMBER. Well Done, !! Dean Jones. Landlord.PositiveResponsiveness, Professionalism

Dean · 17 June 2022

1/5

Google

RIP OFF..RIP OFF..RIP OFF They will do everything to keep ur deposit after u move out. Charging u for this like curtains cleaning (£100) and curtains u bought, carpets that were damage b4 u moved in and stayed with in the house for almost 7 years..a house that was not decorated b4 u moved in but will charge u when move out for decoration...they will come up with their own figures and try everything to keep your deposit. Give them all the evidence in the world to prove ur case, they will ignor u and they are just interested in keeping ur money. Rent from them if u want kiss GOODBYE to ur DEPOSIT. RIP OFF Absolutely poor service from Derek Turney.No customer relation whatsoever....NegativeResponsiveness, Quality, Professionalism, Value

Nana · 17 June 2022

5/5

Google

Since moving into a house, as a tenant, with Alexander and CO, in January this year I have been so pleased with the service. Ann-Marie, who works with my property, has been incredibly helpful and very prompt at replying to emails with any concerns or points I would like to discuss. Can only say good things about Ann-Marie and how fantastic she has been, especially recently when I have been in touch with her a lot and she has always replied on the same day being very helpful every time.

Amy · 17 June 2022

5/5

Google

I have been both a landlord and a tenant with A&Co for 2 years now, and have nothing but good things to say about them. The Property Services Team in Aylesbury has done a fantastic job keeping my landlord life stress free, and I have felt very well looked after during a recent change of tenancy. Karen & Andy found new tenants in less than a week, and Philip has kept me well informed, and patiently handled my numerous requests and queries (sometimes remembering issues I myself had forgotten about!). I have felt very well looked after. Overall a modern, professional, and well run agency with staff who really care about their landlords and their tenants. 5 stars, would thoroughly recommend.

Alex · 17 June 2022

5/5

Google

The sale of my flat had been going on during all the lockdowns and the team were just brilliant! They were professional yet personal and made me feel at ease during these difficult times. Right from the very start they provided an excellent service and I couldn’t recommend them more ☺️PositiveResponsiveness, Quality, Professionalism, Value

Tess · 17 June 2021

Agent replied · 16 June 2024

Appreciate your review of working with us under these difficult times and glad we met your expectations.

5/5

Google

Thank you to everyone at the Aylesbury branch. Most of all thank you to Matt Wood & Matt Terrell both did a brilliant job and stuck with it. It wasn't easy but they got the job done thank you both very much.

Gareth · 17 June 2020

5/5

Google

We been renting with Alexander&Co for a few years and our property manager Ann-Marie was super helpful! Thank you so much!

Zydrune · 17 June 2023

5/5

Google

Lara and the team were super friendly and made everything easy for my move :)

U · 19 November 2023

5/5

Google

We are very pleased with the professional, courteous and efficient service we received from Matt and the team, especially Angela, over the past four years. We highly recommend their lettings and sales departments and would not hesitate to use them again in the future.

Kate · 18 June 2019

5/5

Google

Lara Wadey is a credit to this company, she went above and beyond to help us. The whole team is professional and made the whole process stress free but the shout out goes to Lara .PositiveResponsiveness, Professionalism

Caroline · 17 June 2021

5/5

Google

We’ve been using Alexander and co for our rented property and their service is fantastic! Any questions or concerns the team have all been really helpful, especially Danny who is always efficient at calling back and getting any queries sorted quickly.

Joanne · 17 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Alexander and Co Aylesbury

Has Alexander and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Alexander and Co, Aylesbury won Trusted Agent.

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Tell us what you need and we'll put you in touch. Alexander and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aylesbury.

What do you need help with?
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