Every review we hold for the Attleborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWell, we've finally exchanged contracts, nine months after first going on sale and including one collapsed chain last December. Throughout it all Chana and her team performed brilliantly - keeping us and our buyers well informed and dealing with our queries patiently and effectively. We've had quite a lot of moves over the years but would recommend the Attleborough team with every confidence. A big thank you to everyone concerned!
Alf · 5 May 2023
Agent replied · 4 July 2023
Hi Alf,
Thank you very much for taking the time to leave this 5 star review, it's very much appreciated. It was a pleasure to assist you with the sale of your home.
I have passed your kind words on to Chana and the team who are overjoyed with your review.
We wish you all the best,
Kind regards,
Hammond & Stratford
★★★★★ 1/5
GoogleIt's poor that you have to leave 1 star as to me any star represents a credit something this organisation don't deserve on any level please read the previous review that stated negligence in that they can't lock a door.. I also wish I had read it along with recognising this bunch of charlatans are linked to a review I made a year ago Dragon Fly lettings please read that as well.. I viewed a property shown by Lana a young girl who arrived on her push bike blanking me and my son as she rode past. NOT a good start.. Whilst viewing the property she interjected into conversations I had with my son like 'you need your hand held through the decision' in the most condescending tone.. As I was leaving the property Lana stated this isn't for you??? How wrong? As the next day and following a conversation with my son I made an offer 7k under the asking price.. it was allegedly declined initially and I received numerous emails and calls throughout the day trying to pressure me to increase my offer (all documented) from a very young and inexperienced Lana and Lucy who in her defence has been made an absolute fall guy by this shower of a company.
But then miraculously as the vendor needed an offer in place to proceed with their purchase it was accepted and maybe even a target needed to be met to achieve fake sales figure that week.. I receive a call to which I was graced by the prescence of Becky I hope my sarcasm graces you as well as hers did me when she said 'congratulations it's your lucky day you have bought your house'
WOW.. Great..Based on the news from this individual I instructed a solicitor to begin proceedings, I even emailed Lucy on Mondsy to clarify this.. no response..then on the Tuesday NOT Lana who did all she could to lose a sale.. Not Becky the sarcastic unprofessional (who as someone who has run large sales teams I wouldn't employ)but Lucy was given the task of calling me to state that despite the vendor accepting my offer they had continued viewings something that morally is wrong and I had been outbid.. but did I want to increase my offer therfore creating a Dutch auction.. NO.. prior to any response I suggest you carefully look at the indivuduals in your Attleborough branch. I can easily post call records and emails received. I only wish I had recorded Beckys phone call.. Needless to say if you market a property I like I would rather approach the vendor directly.. #BEWARETHISCOMPANY
Michael · 13 March 2022
Agent replied
Dear Mr Jakes,
Thank you for taking the time to leave us a review. All feedback we receive is important as it helps us monitor our service levels and identify ways in which we can improve.
We appreciate how upsetting and frustrating it can be when you miss out on a property so naturally we are sorry this was your experience. We would love another opportunity to help you with your property search and to restore your faith in our agency. Please feel free to get in touch with any of our branches on 01603 989010.
Kind regards,
Hammond & Stratford Head Office
★★★★★ 5/5
GoogleWe dealt with Dan at Hammond&Stratford for the purchase of our first home and he was absolutely brilliant. Cannot fault him, his communication was great and he was very flexible with working around our schedules to fit viewings in. Everybody we dealt with was incredibly helpful and efficient. Thank you very much, cannot recommend enough.
Jas · 19 March 2024
Agent replied · 19 March 2024
Hi Jas,
Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that Dan and the team played a positive role in your first home purchase.
Finding the right property can be a stressful process, so we're especially happy to hear that Dan was flexible and communicative throughout your journey.
We will be sure to pass on your kind words to Dan and the rest of the team. Congratulations again on your new home!
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleDan and team were amazing at Hammond and Stratford, I highly recommend them for their 5 star service and professionalism. Thank you
Jane · 13 July 2025
Agent replied · 13 April 2026
Hi Jane,
Thank you for your 5-star review and recommendation, the team were thrilled to hear your comments. If we can be of any further assistance in future, please don't hesitate to get in touch.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe have been really happy with the service that we have been given by Hammond & Stratford on the purchase of our house. We would especially like to thank Becky for all she did to keep it moving along and liaising with everybody. She was extremely professional throughout.
Lynn · 25 July 2024
Agent replied · 24 August 2024
Hi Lynn,
Thank you so much for your kind words about Hammond & Stratford and Becky. We’re delighted to hear that you have been happy with the service during the purchase of your new home.
Becky is a valued member of our team and we’re thrilled that her hard work and professionalism were appreciated.
We wish you all the best.
Kindest regards,
Hammond & Stratford
★★★★★ 5/5
FacebookHammond and Stratford sold our property in Thorpe St.Andrew; through out the sale process we were given timely advice, professional guidance and excellent customer service. The team were always patient and willing to answer our endless questions. Post sale - the team, in particular Sophie and Jacob went the extra Mike to answer a number of queries from the purchaser. Would certainly use this company again, we have no hesitation in recommending them to others.
PeterJulie · 30 July 2022
Agent replied · 8 July 2023
Thank you Peter and Julie for sharing your experience with us.We really appreciate your kind comments and the time taken to write this wonderful review. It's great to hear your experience with Sophie, Jacob and the team.Kind regards,Hammond & Stratford
★★★★★ 5/5
GoogleVery pleased with Hammond and Stratford estate agents from start to finish very helpful professional 1st class service would recommend them !!
Paul · 8 August 2026
Agent replied · 22 August 2026
Hi Paul,
We are so pleased you are happy with our services, thank you so much for your recommendation.
Kind Regards
Hammond & Stratford
★★★★★ 5/5
GoogleFrom start to finish the team at the Attleborough branch have been outstanding!
They gave great advice, very knowledgeable, and approachable. A special mention to Chana, who without her help, support & assertiveness the process would have taken a lot longer.
Thank you Chana, and your Attleborough team!!
Brendan · 20 June 2024
Agent replied · 24 August 2024
Hi Brendan,
Thank you so much for taking the time to leave such a fantastic review! We're over the moon to hear that you had a positive experience with our team. We pride ourselves on providing excellent customer service, and it's always rewarding to know that we've achieved that.
We'll be sure to pass on your kind words to Chana, her dedication and hard work are truly appreciated. We're delighted that she was able to help make your moving process as smooth as possible.
Thanks again for choosing Hammond & Stratford. We wish you all the best!
Kindest regards,
Hammond & Stratford
★★★★★ 5/5
GoogleDan and the team were working for our seller. Throughout the process the team (in particular Dan) were friendly, professional and supportive during the process of the sale. With a collaborative approach and with the best intent, the team were a pleasure to deal with.
Tim · 3 August 2024
Agent replied · 24 August 2024
Hi Tim,
Thank you so much for your kind words! We're thrilled to hear that Dan and the team were able to provide such a positive experience for you. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback.
We wish you all the best in the future.
Kindest regards,
Hammond & Stratford
★★★★★ 5/5
GoogleHad a great experience with Hammond & Stratford. We mainly dealt with Dan who kept us in the loop at every stage.
Will recommend to others
Louise · 13 April 2025
Agent replied · 13 April 2026
Hi Louise,
Thank you for your review and recommendation. We're pleased to hear your … More
★★★★★ 5/5
GoogleMoving house is fraught and stressful at the best of times but during a pandemic, with a stamp duty freeze, more agonizing than normal. HammondLee, now HammondStratford, helped and supported us through the whole process.
The waiting period seeing potential buyers, getting an offer and proceeding with this through the weeks and days before exchange right through to completion.
Support was given in a friendly but professional manner, which helped ease the stresses and strains around the move, and later, by cajoling and encouragement, enabling us to get across the finish line of exchange, then completion, then moving in.
We feel sure that should you ask them to sell your house they would support you in the same professional and supportive manner.
MARTIN · 6 April 2021
Agent replied
Thank you for taking the time to leave us a 5 star review! We're so pleased to hear you had such a positive experience and we really appreciate the recommendation.
★★★★★ 5/5
GoogleWe are more than happy with the service Chanda gave us she didn’t rush us answered all the questions we had the ones she couldn’t answer she rang the vendor and rang us straight back she helped us with the negotiations she helped us be successful we couldn’t give her enough praise for all she did for us thank you Chana
Regards Brian Cooper.
Brian · 5 April 2023
Agent replied · 4 July 2023
Hi Brian,
Thank you for your 5 star review, it's very much appreciated. It's been a pleasure to have been able to assist you with all things buying.
I have passed your kind words on to Chana and the team, and they are thrilled with your review.
We wish you all the best in the future.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleCannot rate hammond and Stratford highly enough!
Becky and Chana made the whole process of buying our first home an absolute breeze. They took the time to make sure we understood the process and we where happy. Great team of people and will definitely look to use them again in the future!
Benjamin · 10 January 2024
Agent replied · 16 January 2024
Hi Benjamin,
Thank you so much for your glowing review! We're delighted to hear that Becky and Chana made your first home buying experience a smooth one. Ensuring your understanding and happiness throughout the process was our priority, and we're thrilled to know we succeeded.
We look forward to the possibility of assisting you again in the future and wish you all the best in your new home.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe called in to the branch for house marketing advice initially. Chana, the branch manager, was helpful and professional and gave a good first impression of the business. We also dealt with Sophie the Senior Area Valuer who came out to give us a market appraisal and valuation and she was equally professional and knowledgeable. I am very happy to recommend Hammond and Stratford.
Jeremy · 11 February 2023
Agent replied
Hi Jeremy,
Thank you for your 5 star review, it's very much appreciated. It's wonderful to have been able to assist you on this occasion.
I have passed your kind words on to Chana, Sophie and the team, and they are thrilled with your review.
We hope to be of service again in the future.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe were very interested in buying a property through this agent and although we didn’t proceed, I have to say that Chana Bush has been fantastic throughout. She kept us informed and we felt she went above and beyond for her client.
I wouldn’t hesitate to recommend this agent.
Very professional.
Thank you!
Beverly · 29 November 2023
Agent replied · 5 December 2023
Hi Beverly,
Thank you so much for your thoughtful review! We're thrilled to hear that Chana provided you with excellent service. Keeping clients informed and going above and beyond is what we aim for, and it's wonderful to know that Chana achieved that for you.
If you ever have any further property needs or questions, feel free to reach out. We are more than happy to help.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleI really cannot praise Harriet Rolo enough. She was the friendly voice on the other end of the phone who's sheer tenacity and determination held the entire chain together, driving it to a highly satisfactory conclusion.
How lovely to find an estate agent who truly cares about her clients.
Thank you so much Harriet, how lucky your company are to have such a hard working determined member of the team
Linda · 17 May 2022
Agent replied
Hi Linda,
Thank you so much for your 5 star review!
We are so pleased to be able to assist you, it's great to hear about your experience with Harriet and the team.
I have passed your kind comments on to Harriet and the team, they were thrilled with your review.
We wish you all the best and hope you enjoy living in your new home.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleFrom day one to completion the service we received was excellent.
All the staff were friendly, polite & professional when speaking to us.Their website was very helpful and informative also.
We were kept up to date at all stages and nothing was to much trouble.
Buying & selling is very stressful, but thanks to the staff at Hammond & Stratford the process for us was made much easier.
Overall the staff do an excellent job & if we need to sell or buy in the future we will certainly use you again.
A BIG THANK YOU to you ALL
Barry · 3 December 2024
Agent replied · 10 December 2024
Hi Barry,
Thank you for your review, we really appreciate your feedback. If you ever need anything in the future, please don't hesitate to get in touch.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe would like to say a special thank you to Chana Bush , Lana and Kelly Rush for all their help with our new house we are hoping to buy in Norfolk .Their knowledge and experience is fantastic and nothing has been to much trouble and they are extremely polite and friendly thank you again from Nigel and Lizzie Buckingham
Nigel · 5 May 2023
Agent replied · 4 July 2023
Hi Nigel & Lizzie,
Thank you for your 5 star review, it's very much appreciated. It's been a pleasure to have been able to assist you with all things buying.
I have passed your kind words on to the team, and they are thrilled with your review.
We wish you all the best in the future.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe had a good experience with Hammond and Stratford. Dan kept us updated all the time and was very supportive with us. Unfortunately we sold with another estate agent which to be honest wasn't nowhere as informative and honest.. hope you all enjoyed your chocolates from Wayne and jo
Wayne · 3 February 2024
Agent replied · 9 February 2024
Hi Wayne & Jo,
Thank you for sharing your positive experience with Hammond & Stratford, especially highlighting Dan's excellent support and updates throughout the process. It's great to hear that you found the team's service informative and honest.
While we appreciate the chocolates, it's the satisfaction of knowing we could help you that delights us. We strive to ensure all our clients receive the highest level of service and support. (However I've been told the chocolates did not last long and were thoroughly enjoyed).
If you ever find yourself in need of our services again, please don't hesitate to reach out. We're here to help.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleFantastic service and fast, useful communication. These guy's have customer care down to a fine art. Dan Howell was on top of everything we threw at him. Looking forward to moving in now.
Thank you.
Paul · 1 October 2024
Agent replied · 22 October 2024
Hi Paul,
Thank you for your review. We really appreciate your feedback and we're delighted to hear that you had a positive experience.
Kindest regards,
Hammond & Stratford
★★★★★ 5/5
GoogleThe team went above and beyond, we had issues when we where away on holiday with the sale and Glen especially worked hard to resolve things for us. It's also been a smooth process in regard to viewings being completed by the agents which we really appreciate. They have always been helpful and kept us informed. Thanks to all the Team.
Sally · 13 July 2025
Agent replied · 13 April 2026
Hi Sally,
Thank you for your 5-star review, Glen and the team were thrilled to hear your comments. If we can be of any further assistance in future, please don't hesitate to get in touch.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe had a great experience with Hammond & Stratford.
Chana and her team are clearly very knowledgeable, were brilliant from start to finish and we can't thank them enough for all their hard work.
It's 5 stars from us and we wouldn't hesitate to use them again!
Lewis · 6 February 2024
Agent replied · 9 February 2024
Hi Lewis,
Thank you for sharing your positive experience with Hammond & Stratford! We're thrilled to hear that Chana and her team provided you with exceptional service and demonstrated their expertise throughout the process.
Your glowing review and five-star rating mean a lot to us.
We're grateful for the opportunity to assist you and look forward to serving you again in the future should the need arise.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleHammond & Stratford have been nothing but exceptional. They are extremely friendly and transparent. Chana has particularly made things as stress free as possible. There was no hard sale or push to use them and communication has been seamless. I would highly recommend them and would again in the future.
RYAN · 23 November 2023
Agent replied · 5 December 2023
Hi Ryan,
Thank you so much for your glowing review! We're delighted to hear about your experience with Hammond & Stratford. It's wonderful to know that Chana and the team provided a friendly and transparent service, making the sale of your property stress-free for you.
We appreciate your recommendation and are thrilled at the prospect of assisting you again in the future.
If you ever have any questions or need further assistance, feel free to reach out. We're here for you.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleThe team we're very helpful throughout the long process of selling our home. Always cheerful and able to advise accordingly.
Lynne · 22 June 2026
Agent replied · 22 August 2026
Hi Lynne,
We are very grateful for your kind words and 5 star review, thank you.
Kind Regards
Hammond & Stratford
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