Every review we hold for the Atherstone office, from every platform, shown as written. First names only.
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5/5
GoogleIn one word, fantasic!
Very professional from the word go, they are dynamic, not the kind of agents that just let things happen, they go out and make things happen....
Very pleased, they sold our property in 15 hours, and really guide you β¦
Russell Β· 13 January 2018
Agent replied
Hi Mark, Thanks for the wonderful, 5 star review! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Bairstow Eves team in Banbury. Many thanks.
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1/5
GoogleTerrible estate agents. The tenancy started with a walk around where some issues were pointed out. None of them were fixed throughout the year and when we complained several times that a back door was still not fixed since the start and β¦
Gwyneth Β· 10 December 2017
Agent replied
Hi Gwyneth, I'm truly sorry to hear of the issues you encountered. This certainly does not sound like the service we expect our customers to be receiving! Please can you contact us so we can investigate where it all went wrong? Many thanks, Countrywide.
customercare@countrywide.co.uk
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5/5
GoogleThis was our first house buy. Bairstows Eves, but more specifically our property consultant (Nelli) was extremely helpful and professional throughout the process. Nelli provided all the support we needed and went out of her way to answer β¦
Bazgha Β· 10 December 2018
Agent replied
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Nelli and everyone involved at Bairstow Eves in the Banbury branch. Kind regards, Sarah.
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5/5
GoogleVery professional and efficient services. Nelli in particular helped us secure the property we wanted.
Joshua Β· 31 May 2023
Agent replied Β· 30 July 2023
Thank you Joshua for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
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1/5
GoogleThe details posted were clearly inaccurate but they argued the toss, told me I was rude and put down the phone....I know that no-one likes a know-all but sometimes it pays to accept criticism
Jenny Β· 26 July 2020
Agent replied
Hi Jenny,
Please do contact us at review@countrywide.co.uk if you wish to discuss further the concerns you have raised. Kind regards,
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5/5
GoogleExcellent service. Oliver Heywood sold my house on first viewing for the full asking price.....what a star! Can't thank him enough.
VICKI Β· 3 October 2022
Agent replied Β· 30 July 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFantastic Services. Nellie got my house sold on the first viewing. She followed up and ensured that the process went smooth and seamless. I will not hesitate to sell my future properties using Bairstow Eves.
Charles Β· 11 September 2019
Agent replied
It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott
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5/5
GoogleThe best agency πever ,with the best employees. β¦
Princess Β· 16 July 2023
Agent replied Β· 30 July 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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1/5
GoogleStay away,
Ignoring you all the time with any query you do. Poor customer service.NegativeResponsiveness, Quality, Professionalism, Value
Daz Β· 6 June 2022
Agent replied Β· 5 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleFantastic service by Nelli. She was always helpful and available when we need her. She was attentive and helped us with all requestes. Many thanks. High recomended. All the best.
Magdalena Β· 25 October 2019
Agent replied
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
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1/5
GoogleStay away,
Ignoring you all the time with any query you do. Poor customer service.
Daz Β· 30 July 2022
Agent replied Β· 30 July 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe got our house valued by Jason and couldnβt be more impressed with how professional and knowledgeable he was. Would highly recommendPositiveProfessionalism
Lisa Β· 8 June 2021
Agent replied Β· 7 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
Googlegood and Helpful service provided by Nell.
always available when need it.
good relevant information about properties.
high recommended
thank you for all your help support and advice.
Agnieszka Β· 11 September 2019
Agent replied
Really lovely to read another 5* review. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.
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1/5
GoogleTerrible. Three phone calls and a webchat/email and absolutely nothing. No response, no interrest...it's unbelievable. Can we not give less than 1 star?
Joe Β· 18 February 2021
Agent replied
Good afternoon, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
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5/5
GoogleI have just purchased a property through Bairstow Eves and found Nelli very helpful and friendly - nothing was too much trouble. Excellent customer service.
Gaynor Β· 25 March 2020
Agent replied
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
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2/5
Googlepop over the road and they do not write their own either
Bobby Β· 30 July 2022
Agent replied Β· 30 July 2023
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWOW! What a refreshing experiencing from a forward thinking company, wonderful customer service from Amber throughout, would highly recommend! 10 stars!!
Ben Β· 21 October 2020
Agent replied
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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1/5
GoogleMade the mistake of letting my property through Bairstow Eves, but never again. Service is nothing short of appaling. My advice is to avoid!
Ryan Β· 10 December 2018
Agent replied
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please do not hesitate to be in touch.
Kind regards, Chris
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5/5
GoogleConsistent, excellent customer service from Amber throughout the buying process. Very professional and helpful!PositiveProfessionalism
Becca Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
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5/5
GoogleHandled my purchase efficiently from start to finish, enquiries raised were handled well by the team. Recommended.
Chris Β· 11 October 2019
Agent replied
Thank you for your 5* review! Best wishes, Scott
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5/5
GoogleAll staff very friendly and knowledgeable. Will definitely recommend to friends and family
Rachel Β· 13 February 2019
Agent replied
Hi Rachel, thank you for your 5* review and wonderful that you would recommend Bairstow Eves to friends and family. Best wishes, Tracey.
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5/5
GoogleHad multiple tennants lined up before my current tennant had left! Great team!
Timothy Β· 13 February 2019
Agent replied
Hi Timothy many thanks for your 5* review. Delighted the lettings team are proactive in finding you new tenants. Best wishes, Tracey.
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5/5
GoogleRented house through Bairstowe eves, very helpful people. Will use again
Erzsebet Β· 13 February 2019
Agent replied
Many thanks Erzsebet for your 5* review. Best wishes, Tracey.
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5/5
GoogleExcellent work, I'm moved, am loving my new home.
Giles Β· 13 June 2019
Agent replied
Giles, it's great to read you are settled and the local Bairstow Eves team helped in playing a part in that. Kindest regards, Mark
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.