Gleeson Homes Cumbria Aspatria reviews

★★★★★ 5/5

Trustpilot

I visited Acklam sales site over the…

I visited Acklam sales site over the weekend to view a home which I’m interested in on another site. I have spoken to several advisors but have to share that Jackie on this site was very helpful. She listened to my future move reasons, shared valuable information but most of all she was warming, knowledgeable and professional. I hope she crosses my path again on my house hunting journey.

T · 28 May 2024

★★★★★ 1/5

Trustpilot

I looked to purchase a property from…

I looked to purchase a property from gleeson in February 2022 at The Pastures in Bilsthorpe A decent development. In a nice location. Unfortunately, the properties are very small and have covenants such as you're not allowed to change the colour of your door without permission and then paying £250. Or that you can't park in front of your house. 'YES', you can't park. In front of your own home that you have paid for and own(even if you own 100% of it and bought it in cash), you can't upgrade your drive. You can't build a shed on your back garden. Once inside the properties, you soon realise that they have zero or next to zero storage. The plot of land that the house sits on is extremely small. Then there's the price. We measured the house and found that 2-4 bedroom houses are almost the same size bar a few metres. Then there's the walls you can push your elbow through them. But let's get back to the price. A 3 bedroom starts at £179'000 the Tyrone. But it's actually the size of a two bedroom. Then, there are the reviews; many are 1* reviews. I have nothing against gleeson homes but a recent study found that the majority or new build homes built by the likes of gleeson and Permisson homes, both budget builders failed to have critical fire proofing installed and on the open resell market almost all of these budget homes could not be resold at anywhere near what the original owners bought them for when new. What they found was that the new build homes bought with equity loan or share to buy incentives were sold with a premium for example the Tyrone (3 bed semi) was around £139000 in real terms I.E that is the price most people would actually pay for it but when sold with an incentive like an equity loan or help to buy shared ownership the house price could be increased considerably. Sometimes called a new house premium. But to be fair to Gleeson, the houses they build are the cheapest of all the budget house builders. The only problem is that house prices have gone up so much that budget houses like the houses at the pastures simply aren't cheap anymore. The next 3 bed semi detached house at the Pastures was £219000 and again it was tiny. But let's not blame gleeson; they are trying their best to build low-cost homes. It's the government who is to blame. But finally, if you are about to buy a gleeson home, then you need to go onto Trustpilot and look at the reviews. And if you're having trouble finding the money to buy your own home, maybe do what I did. I'm in my 50's and having split with my ex and sold my old home, thought shared ownership was the only way to get back on the property ladder and felt awkward and vulnerable not having my own home having owned a home all my life. But, having looked into shared ownership and government backed equity loans as ways of financing the purchase of a new home. I've finally come to the conclusion that they are all a rip-off. You pay for the privilege of borrowing loads of money and you don't even actually own the home you live in and you can't sell on it on the open market because no one in the real world will pay the over inflated price you paid for what will now be a 2nd hand home. So, do what I did. Save up your pennies, maybe cash in part of a pension if you're over 55 and buy a home that you can own. I've just bought one. And my new home is freehold. It's not a brand new home, but it's a recent build in a decent area. It's hard to believe that new homes built just 10 years ago were built so much better than some of the budget homes being built today, but it's true. If you want to buy a decent new home, one that will last and one that you can treat as your own, don't buy a gleeson home. You've been warned.

🌟 · 22 March 2022

★★★★★ 5/5

Trustpilot

Great company, Yvonne was great!

I reserved my plot at the beginning of February and was moved in the end of March no stress and thank you to Yvonne at College Gardens in Middlesbrough she was professional helpful and went the extra mile, I’m very happy with my beautiful home Thank you

Debbie · 23 April 2022

★★★★★ 5/5

Trustpilot

Mauricia

Mauricia, the field sales executive at the northbeck development centre for Gleeson Homes in Bradford is very supportive with an extreme excellent customer service. We just have to reserve the rest of our comments about her because we can't tell it all. She is good and very professional.

Ibi · 4 March 2022

★★★★★ 5/5

Trustpilot

The apartments look beautiful within a…

The apartments look beautiful within a beautiful neighborhood. Jackie was very helpful and met our expectations.

Nuhu · 15 August 2024

★★★★★ 4/5

Trustpilot

Jackie was very helpful she is very…

Jackie was very helpful she is very professional and know her job. She gave me a clear information regards the questions I was asking. Thank you

Aidah · 27 January 2024

★★★★★ 5/5

Trustpilot

Very supportive staff at Gleeson homes

Kath and Helen were great and very supportive all through the journey they did their best . I would recommend dealing with them in future.

Consumer · 16 February 2024

★★★★★ 5/5

Trustpilot

Thank you to Sarah McKeown who moved…

Thank you to Sarah McKeown who moved her time around specifically to fit our visit in. We had lots of questions and they were answered thoroughly. Fantastic service.

Lily · 9 December 2023

★★★★★ 1/5

Trustpilot

Sales and purchase great thanks to…

Sales and purchase great thanks to Linda, the guys on site (site manager Mick and gav amazing) after care absolutely diabolical they ignore you do not respond to defects I’ve been in my house since June and still can not get on my drive due to it being to high in the middle this was rectified by site but now issue is still not topped off with tarmac so still can not get on customer service have not once called us to apologise or to rectify this despite several calls and speaking to a solicitor and numerous defect logs opened which they keep closing without speaking or writing to us absolutely disgraceful disgusting service - other issues rectified by site manager have been great - but also now waiting as the garden was on a slope and over packed with soil so in a hump, they put the partition fence in then decided to lower the garden behind and level theirs off so the fence posts don’t go far enough into ground and there’s a drop down into their garden, so as soon as we decide to do the garden in the spring it will knock the fence over and the garden will heave into the other houses -

Mel · 10 January 2022

★★★★★ 5/5

Trustpilot

Amara at Gleeson homes has been…

Amara at Gleeson homes has been wonderful throughout the whole process. When I started buying the house she talked me through everything I would need to do and made it really straightforward. Since moving in she has been round to check on me and has been extremely proactive with getting the snagging list sorted! Thank you for making this experience so pleasant.

Hayley · 2 September 2024

★★★★★ 5/5

Trustpilot

We have just been to have a look at…

We have just been to have a look at some properties on the Rowens estate in Workington and we would like to give a massive thumbs up to the sales women Catherine, she took care of us really well and showed us a variety of properties, she gave us all the relevant information without bombarding us, very pleasant and a credit to the company.👍

Tony · 27 July 2024

★★★★★ 5/5

Trustpilot

Reducing the stress of first time buying

My partner and I are first time buyers and Jodie at The Rowans development in Workington couldn't have done more to help us feel at ease with the entire process. Checking in every now and then to see how we are getting on, giving us updates on the house build and in helping us choose the fixtures and fittings. With her happy welcoming and helpful nature she is a credit to your business.

Steven · 2 February 2024

★★★★★ 5/5

Trustpilot

Been in our house almost 5 years any…

Been in our house almost 5 years any snags we have had gleesons have been exallant we bought off sue after a night camping out for our plot then sharon wilson was our point of contact sharon has been brilliant to deal with the site at canal walk is like being in the country best decision we made as a family was to move on to canal walk sharon thanks for everything

Olivia · 14 February 2024

★★★★★ 4/5

Trustpilot

I am very pleased with my house

I am very pleased with my house , as a first time buyer Gleeson offers affordable prices for their homes . There were minor defects which were eventually sorted out promptly by the builders on site . So far so good , hopefully I will not come across any more defects .

Sam · 15 February 2021

★★★★★ 5/5

Trustpilot

Liam is the gleeson man to see at Shorelands

I have just bought a house at Gleesons Shorelands development. I am very happy with the way that this has happened especially with the polite, professional and with good humour, it has been a delight to meet and Liam the on site sales. His attitude has been first class and made me feel im in trusted hands. Thank youLiam

Howard · 7 October 2024

★★★★★ 5/5

Trustpilot

First time buyer

I seen a house that I really liked and went to Gleeson at Acklam gardens where I was met by janette who explained everything to the fullest. We then was introduced to Jackie that has been amazing and really helpful. She has stayed in touch every week keeping me up to date on the building stages and what’s being done. Jackie and janette has both been absolutely amazing.

Claire · 4 May 2024

★★★★★ 5/5

Trustpilot

Fabulous team at Gleeson Safari

Thank you so much to Kath, Paul and Hayden for helping me with my first home purchase. The team’s work has been amazing and every member goes above and beyond to make sure everything is perfect for their customer.

Emma · 5 December 2024

★★★★★ 5/5

Trustpilot

Mauricia's been excellent.

So far I have nothing but praise for my Gleeson experience. Mauricia has been so helpful & informative, which has been brilliant for a first time buyer like myself. I look forward to the rest of the journey as I'm sure things will continue in this manner. Thank you.

Paula · 26 June 2021

★★★★★ 5/5

Trustpilot

You wouldn't buy an old house without a survey!

It should really go without saying with new build homes but GET A PROFESSIONAL SNAGGER. Every home is going to have its issues, new or old. It's as important to get a snagger out as you would get a survey for an older house. Being first time buyers, we had no clue what to look for.We got one out 3 days after getting the keys, they generated a professional report which we submitted to Gleeson's who then arranged an in person meeting at my home to go over the issues and book in whatever was needed mere days later. For us, both the pre-sales and aftersales have been amazing. Very clear clarifications on anything we asked about and even silly stuff like paint finishes they are more than willing to correct.

Ryan · 22 June 2023

★★★★★ 5/5

Trustpilot

First home purchase with Gleeson

I’m super excited about our new home, we completed yesterday and received our keys. Excellent customer service and updates received from Mauricia, the team were all good. The timing was kept, I’m so in love with the house. Thanks to the team for all their hard-work to make this dream come true.

Bisurlah · 20 December 2025

★★★★★ 5/5

Trustpilot

I was in Acklam Garden and Jackie is…

I was in Acklam Garden and Jackie is very helpful! She supported me through the process and very friendly!

Jakia · 21 April 2024

★★★★★ 5/5

Trustpilot

Angela at St Patricks Vale

Angela at St Patricks Vale, Aspatria, was more than helpful and friendly. We looked round the show house, and round the development. We also had a good experience at the Broughton Moor side (Caluna Grange). Although we are not in a position to buy at the moment, we welcomed the opportunity to look round, and loved the Blessington house.

Rachel · 9 September 2024

★★★★★ 5/5

Trustpilot

We are currently buying a property from…

We are currently buying a property from Gleeson’s Home Development at Middletone Meadows and Jane has been an amazing help even when we called on the off chance that she would be free.Thank You for the continued support and help Jane.Lisa Benton and Andrew Purvis.

Lisa · 30 January 2022

★★★★★ 5/5

Trustpilot

I love the attention given to me from…

I love the attention given to me from start to finish. It made me feel welcomed and confident that my needs will be cared for. It was customer relationship at it's best. Jakie in Aklam Gardens office was very instrumental through out the entire process. She was always eager to clear our doubts and concerns. Her customer relation was top quality. She made us stay.

Solomon · 18 May 2024