Every review we hold for the Ashton-Under-Lyne office, from every platform, shown as written. First names only.
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5/5
TrustpilotRecently used them to find tenants forβ¦
Recently used them to find tenants for one of our properties, and the property was quickly filled.
A great team to work with throughout the process. Thanks to Joanne, Katie, Sarah and Paige for keeping everything running smoothly. Highly recommended!
Christopher Β· 22 July 2026
Agent replied Β· 24 July 2026
We're so pleased to hear your property was filled quickly and that our team provided such a great experience. We appreciate your kind words and recommendation!
Gareth
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5/5
GoogleZoe, Zack and Ellie were brilliant when they helped us to rent out our apartment.
They went above and beyond and were very pleasant to deal with.
I would highly recommend this professional team
Michael Β· 30 August 2026
Agent replied Β· 19 August 2026
Itβs great to hear renting out your apartment was such a positive experience. We really appreciate your recommendation and are glad the team could make the process that little bit easier, thanks Michael!
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5/5
TrustpilotGeraldine and the team at the Oldhamβ¦
Geraldine and the team at the Oldham branch were most helpful and efficient right from the start of the property going on the market.Geraldine kept me updated via telephone and email throughout, her manner was very professional and she was very easy to talk to. I would not hesitate to recommend Rider and Dutton in the future to family and friends.
Lindsey Β· 29 September 2026
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5/5
TrustpilotWould highly recommend Ryder & Duttonβ¦
Would highly recommend Ryder & Dutton to anyone buying or selling a home. Laura and Leanne were fantastic throughout the whole process, always helpful, quick to respond, and kept us updated every step of the way. They made what can be a very stressful experience feel much more manageable!
Georgia Β· 15 May 2026
Agent replied Β· 20 May 2026
We're so glad to hear our team made your experience much more manageable! We appreciate your kind words and recommendation. Thank you!
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5/5
TrustpilotAda Grundy is excellent at her role
Ada Grundy is excellent at her role and really tried her best to help this sale go through. Ryder & Dutton Estate Agents are equally an excellent firm & one I would certainly use, should I ever need to. The service has been outstanding, especially Ada, just so sad we couldn't progress. Ada tried, over several months, and her support was very much appreciated.
Yvonne Β· 8 September 2026
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5/5
TrustpilotGreat service and great people.
We recently bought a new home using the Ryder and Dutton
Our agent was Geraldine Marsden and she was fantastic. Informative, professional and helpful to all our questions and queries. She was with us every step and always helped us as best she could even when things felt it wasn't going to happen.
All I can say is thank you Geraldine and the whole team at Ryder And Dutton.
Oli Β· 6 August 2026
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5/5
TrustpilotYou were very helpful every step of theβ¦
You were very helpful every step of the way through this journey although it did take a long time, but that was not down to any estate agent. You guided me and informed me of what I needed to do and the instructions were always very clear.
Thank you for everything and I am very happy in my new home.
Paul Β· 29 September 2026
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5/5
TrustpilotI will recommend R&D Agent to any andβ¦
I will recommend R&D Agent to any and everyone,Thank you for always checking in up until we got our keys.
Special thanks to Aneeka Baker, much appreciated β€οΈ
Abisola Β· 23 September 2026
Agent replied Β· 24 September 2026
We are so glad to hear we could support you throughout the process of getting your new keys. We truly appreciate your kind recommendation.
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5/5
TrustpilotRyder and Dutton have completed anotherβ¦
Ryder and Dutton have completed another sale for us..they make it as smooth as possible. This time round we had Veda looking after our sale, Veda kept us up to date with the progress, she chased the buyers solicitors for us when needed, she corresponded everything thoroughly, Veda made us feel like nothing was a problem, she just gets on with the job in hand, Veda provided an excellent service and this is one of the reasons why I continue to choose Ryder and Dutton for selling and buying.
Heather Β· 6 May 2026
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5/5
TrustpilotI sold my dads apartment with Ryder &β¦
I sold my dads apartment with Ryder & Dutton and the team were very supportive.
Catherine was my contact once we had an offer and she was brilliant. She worked between the solicitors buyer and seller and kept me really informed throughout. If I was ever unsure she would always find out what was holding the process up. I would definitely recommend the service she provides.
Joanne Β· 9 August 2026
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5/5
TrustpilotOur first choice every time!
We have worked with Ryder & Dutton in Rawtenstall on several occasions, both as a buyer and as a vendor. We couldn't be happier with the service we've had on every occasion. The entire team are so great to work with. Their communication is excellent, super professional and always one step ahead. We were apprehensive about our most recent property sale, as we navigated it from the other side of the world. Ryder & Dutton accommodated this perfectly and made sure we could coordinate everything online. We highly recommend them and extend our thanks to Megan, Jaimie, Shannon, Graham and the rest of the team for all their hard work and professionalism. If we ever move back to the UK, we know who to call.
Alexandra Β· 30 April 2026
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5/5
TrustpilotGeraldine was a brilliant move managerβ¦
Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all our questions, as first time buyers we had lots! But Geraldine clarified everything and was speedy with her responses. Me and my family and super grateful to her for all her support and thankful to the team at Ryder and Dutton for supporting us in buying our first house.π thank you so much!
Khadijah Β· 29 April 2026
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5/5
TrustpilotSmooth and straightforward process
Lisa was friendly, helpful and kept me updated throughout the process. She answered my questions promptly and made everything straightforward from having our offer accepted to getting everything set up with the solicitors. Thank you for all your help.
Victoria Β· 2 July 2026
Agent replied Β· 3 July 2026
We are so pleased to hear that our team member was friendly and helpful, keeping you updated throughout the process. We are glad that everything was made straightforward for you. Thank you for your kind words.
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5/5
TrustpilotFront start to finish we had a fabulousβ¦
Front start to finish we had a fabulous experience with Ryder & Dutton.
Oliver came to value our property and after sound advice the property was soon on the market.
Michaela then took over and her service was second to none. We were constantly updated of viewing feedback and updates on how the marketing was going.
Once a sale was agreed, this fantastic service continued.
Thank you to the Royton branch for their help.
Sophie Β· 23 September 2026
Agent replied Β· 6 October 2026
Thank you so much for leaving such a wonderful review. We are thrilled to hear that you had a seamless journey from valuation to final sale, and that our team kept you well-informed every step of the way. Your kind feedback and appreciation of our service mean a great deal to us.
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5/5
TrustpilotGreat to deal with buying our new houseβ¦
Great to deal with buying our new house and selling our old one in hard and challenging times. Thank you to Naomi, Micheala, and Amber.
Chris Β· 28 September 2026
Agent replied Β· 6 October 2026
Thank you for your positive feedback. We are glad we could assist you through the complex process of both purchasing and selling a home during a difficult time. Your kind words mean a lot to our team.
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5/5
TrustpilotI have been very happy so far with theβ¦
I have been very happy so far with the service provided by Ryder and Dutton for the sale of my property. Kirsten was excellent and responded quickly and reassuringly to any problems that arose, ensuring everything was kept running smoothly. Alex and Amy were also very helpful with dealing with any queries and questions, and chasing these up. I would recommend using this agent.
Lauren Β· 13 August 2026
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1/5
TrustpilotI am extremely disappointed with Ryderβ¦
I am extremely disappointed with Ryder & Dutton.
I raised a serious complaint concerning my property purchase and was given false and misleading information about their complaints and independent redress procedure.
I followed the procedure I was given, only to find that the redress route I had been directed towards could not deal with my complaint and I was subsequently told that I needed to pursue the matter through a different independent ombudsman.
This caused unnecessary delay, frustration and additional work for me.
I believe customers should be provided with accurate and transparent information about the complaints procedure and their rights to independent redress.
I am extremely unhappy with how my complaint has been handled and would not recommend Ryder & Dutton.
Mohammed Β· 12 August 2026
Agent replied Β· 13 August 2026
At the time of your complaint we were members of the Property Redress Scheme.
We transferred to a different redress scheme on the 17th July 2026.
However, we are unsure why our previous redress scheme provider have advised you that they are unable to deal with your complaint.
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5/5
TrustpilotFriendly, supportive, professional
I have used Ryder and Dutton several times and always been impressed by the service they provide, and this time was no exception. Catherine at their Heywood office was excellent throughout: supportive, proactive, professional. She always kept us in the loop and did her best to make the process as quick and smooth as possible. She also good-naturedly put up with my occasional outpourings of impatience and frustration! π
A true professional.
Peter Β· 2 October 2026
Agent replied Β· 27 December 2024
We are so pleased to hear about your consistently positive experiences with us! It's wonderful to know that Catherine was excellent, supportive, and professional, always keeping you informed and striving for a quick and smooth process. We truly appreciate your kind words.
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5/5
TrustpilotI cannot recommend this estate agentβ¦
I cannot recommend this estate agent highly enough. They kept me updated at every stage of the sale, with regular communication by phone and email. Nicole was especially helpful and always available to answer any questions I had. My property was sold within just a few weeks, and the whole process was handled professionally and smoothly, making it far less stressful than I expected.
Christine Β· 11 August 2026
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5/5
TrustpilotGreat service
We found the recent end to end service in the sale of our house excellent. A huge shout out to Jenny Boyle. She has been exceptional throughout. We quickly built up a trusted relationship and I so appreciated the regular updates. She was calm, friendly and professional with a tenacity that helped us through the process. Best estate agent Iβve ever come across. Thanks Jenny!
Ruth Β· 3 August 2026
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5/5
TrustpilotForever home
I would like to give a big thank you to Geraldine Marsden for all her help & advice .She was assigned specifically so that i only had one contact name & any enquiries were delt with quickly & is a valued member of Ryder & Dutton & would highly recommend this estate agents I would also like to thank Kizzie Costello for her help in the beginning of this journey
Shirley Β· 28 June 2026
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5/5
TrustpilotCatherine was so good at back and forthβ¦
Catherine was so good at back and forth timely communication. Very tenacious when emailing solicitors and keeping me in the loop. Great experience thanks to her hard work.
Ms Β· 3 September 2026
Agent replied Β· 5 September 2026
We're so pleased to hear that our team's communication and dedication made such a positive impact on your experience. Thank you for your kind words!
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4/5
TrustpilotGeraldine kept us up to date throughoutβ¦
Geraldine kept us up to date throughout the process of our sale. We have recently used Ryder & Dutton twice to sell properties, where other agents have failed.
CRISTINA Β· 2 September 2026
Agent replied Β· 4 September 2026
It's wonderful to hear that you were kept informed throughout your sale. We're delighted that our service helped you successfully sell your properties where others couldn't. Thank you for your positive feedback!
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1/5
TrustpilotThe worst agency you could put inβ¦
The worst agency you could put in charge of your house. If you want a hassle free service DO NOT use them. My experience has been consistently disappointing. Communication has been poor from the outset, with repeated mistakes, delays, and a lack of attention to detail.
The viewing process was handled unprofessionally, with the agent appearing unfamiliar with the property and unable to answer basic questions. Throughout the tenancy management, there were administrative errors, unexplained charges, and a general lack of transparency. Routine inspections were significantly delayed despite repeated chasing and, when eventually carried out, were incomplete.
I also found the agency unwilling to apply the terms of the tenancy agreement consistently, often appearing to overlook clear breaches while placing the burden on the landlord to resolve issues. Rather than acting as an impartial managing agent, they frequently seemed to favour one side instead of managing the tenancy fairly and professionally.
Overall, the service has been disorganised and below the standard I would expect from a professional letting agency. Based on my experience, I would not recommend them.
SDE Β· 7 August 2026
Agent replied Β· 12 August 2026
Thanks for taking the time to provide feedback on your experience. I have just messaged to ask if you could provide your details so that I can further look into your review.
Best Regards
Gareth
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.