Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleWe've used YourMove for the last 3 years and they've not let us down in finding suitable Tenants (even during these challenging times). The Ashford team are always positive with a professional approach. i would highly recommend having a fully managed service as it minimises involvement with day to day issues.
Andrew · 30 July 2021
★★★★★ 5/5
GoogleDespite having a terrible solicitor and the first time buying process taking more than 5 months Your Move were nothing but helpful and patient...I can only suspect the pressure they were under from the seller but at no point were we made aware of this and the entire transaction was dealt with respectfully and professionally...I would recommend.
Wendy · 20 October 2019
★★★★★ 5/5
GoogleThey helped me rent my first house. Even though I am on housing benefit they still took me and helped me. Found a really suitable property and kept me informed along the way as it was my first time moving. Lovely people too. Very friendly yet professional. Would highly recommendPositiveResponsiveness, Professionalism
Leanne · 20 June 2021
★★★★★ 5/5
GoogleHave had a excellent experience with Your-Move in Ashford. The team there are excellent. Between all have a wealth if knowledge and experience. They could not do more for me and no query was too much for them. I would highly recommend the team there and will be sure to use their services in the future.
Steven · 30 July 2019
★★★★★ 4/5
GoogleWe've used YourMove for the last 3 years and they've not let us down in finding suitable Tenants (even during these challenging times). The Ashford team are always positive with a professional approach. i would highly recommend having a fully managed service as it minimises involvement with day to day issues.
Andrew · 18 January 2021
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️ Excellent service from Your Move and Steven.
M · 19 May 2022
Agent replied
Morning, Many thanks for your review. Kind regards Your Move Team
★★★★★ 5/5
GoogleIt wasn't the best time to sell with Brexit and all going on but Daniel never gave up and got the job done.
Great customer service from the Ashford branch, they did a lot of work to get the sale through before Christmas.
Well done guys! 5 stars.
Stephen · 26 December 2019
★★★★★ 5/5
GoogleNeil the branch manager was extremely helpful from start to finish. He was fantastic at getting a quick response from the sellers solicitors and very fast to respond to our queries, keeping us updated throughout which ultimately helped to achieve a quick purchase. Highly recommend.
Elisha · 30 July 2019
★★★★★ 5/5
GoogleNeil the branch manager has been amazing from start to finish, very professional and made the whole process as stress free as possible, always kept me informed, very happy with the service and will definitely use and recommend Your Move in the future.
Julia · 30 July 2019
★★★★★ 5/5
Googledaniel and neil did a tremendous job of shepherding this sale to completion.
they got us top dollar(pound) and got us over every hurdle. i would definately recommend them for another sale or purchase in the area.
Barry · 30 July 2020
★★★★★ 5/5
Googledaniel and neil did a tremendous job of shepherding this sale to completion.
they got us top dollar(pound) and got us over every hurdle. i would definately recommend them for another sale or purchase in the area.
Blechem · 16 March 2020
★★★★★ 1/5
GoogleAwful..DO NOT RENT OR BUY THROUGH THIS COMPANY! repairs ha..what repairs! No radiator in living room for over 5 years! No repairs to water leakage dor over 3 years. I paid for a premium property.too...disgusting company end of!
Paula · 30 July 2019
★★★★★ 5/5
GoogleYour move have been great at helping us find a place to rent, with us having poor credit the staff was very helpful. We had Emily as our agent and she was Fab!!
Suree · 30 July 2019
★★★★★ 5/5
GoogleBeen renting with Your Move a few years now, they helped me massively when I needed to move in a hurry. Emily & Vicky we’re my agents and have always been helpful since
Sam · 30 July 2019
★★★★★ 1/5
GoogleTour move never get back to you and always get someone who says she dont do sales but tried to view a place 7 times and still cant
Jill · 18 September 2020
★★★★★ 5/5
GoogleSuper service, Neil, you are a star. Thanks ever to Jon and all the other members of the Ashford yourmove teamPositiveResponsiveness, Quality, Professionalism, Value
Karl · 20 June 2021
★★★★★ 5/5
GoogleReally happy with the service received by Daniel he was great at communicating with us and got lots of viewers through the door. Very happy with our experience with him.
Chris · 30 July 2019
★★★★★ 1/5
GoogleThey put rent prices up!!! Booked viewing and went to look house and increased price by £150 a month!!!! Very disappointed!!! Staff not helpful at all and rude!
Samantha · 30 July 2019
★★★★★ 5/5
GoogleVery helpful member of staff ( Neil Miller ) in ever manner. Always willing to help and does return phone calls / information when requested. Big thumbs up.
Stuart · 30 July 2019
★★★★★ 4/5
GoogleRating only, no written review.
Sally · 30 March 2026
Agent replied · 13 April 2026
Hi Sally
Many thanks for leaving us a review, we strive to deliver great customer service to achieve 5 * reviews and we would welcome your feedback please - ashford@your-move.co.uk.
★★★★★ 3/5
GoogleStaff are pretty friendly but it always seems like they can't wait to get rid of you...
However outside of that we haven't had any problems.
Oliver · 30 July 2019
★★★★★ 5/5
GoogleYour move have been managing my rental property for 15 years and have always been very happy with them - thanks guys for the good work!!
Eamon · 30 July 2019
★★★★★ 5/5
GoogleDaniel has helped us a lot in buying our house. Always returned our calls promptly and replied to our questions and e-mails very quickly.
Stanislava · 30 July 2019
★★★★★ 5/5
GoogleNeil at Your Move helped steer the sale through the difficult waters of Lockdown and I am delighted with the results.PositiveProfessionalism
Derek · 20 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.