5/5
GoogleI have dealt with your move and must say Kelly was so professional and helpful and would definitely recommend the lettings teamPositiveQuality, Professionalism
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Your Move Ashford reviews
★★★★★
211 reviews across 1 platform
73 High Street, Ashford TN24 8SG
Your Move's Ashford office at 73 High Street is rated 4.6 out of 5 across 211 reviews on 1 platform, including 211 Google reviews rated 4.6. Checked 9 October 2026.
Reviews
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
Google5/5
GoogleThe people are very friendly, Steven, whom I dealt with was professional and helpful. He explained everything if I didn't understand, and made the process of renting less stressful. Highly recommend Your Move
Agent replied
Morning Stephanie, Many thanks for your review. It was great to hear that we helped you through the process to give a professional and stress free move. Kind regards Your Move Team
5/5
GoogleReally happy with the service we received. Daniel was brilliant throughout. Great communication and getting viewers through our door. I would recommended Daniel if your considering selling your home
1/5
GoogleThe rental team seem to be clueless and incompetent. Saying one thing and doing another, or sending an email last minute when they supposedly sent it weeks ago...nope!NegativeQuality
Agent replied
Morning Jason, Sorry that you feel we have not taken your money for the overdue rent. This has to be set up yourselves with your bank. This is advised when the tenancy starts. We have provided you with the details again so you can get this up to date. Any further problems please call us. Kind regards Team Ashford.
5/5
GoogleDaniel was friendly and efficient. I felt like he really listened to what I was after and was therefore able to help me with my enquiry.
5/5
GoogleNikki Lumsden - was brilliant through and through although we didn't end up buying in the end, I would still highly recommend!
Agent replied
Good afternoon , Many thanks for your five star review it was great to hear of your experience with Nikki. Kind regards Andrew Manager
5/5
GoogleFabulous service from Neil and the team, highly recommended. They definitely went above and beyond and more than earned their commissions!
5/5
GoogleThe lettings team of Martha, Andrew and Lauren have been really helpful in trying to find the best place to rent. Really appreciate it!
Agent replied
Many thanks for your review. Great to hear we are helping your move positively. Kind regards Team Ashford
5/5
GoogleHi Neil Miller thank you very much for your help is much appreciated we were able to complete our purchase in time as planned with your dedication thank you again.PositiveValue
Agent replied · 19 June 2024
Afternoon Keshar, Thank you for your kind words it was great to gat you the property you wanted. Kind regards Neil
5/5
GoogleGreat service from start to finish. Was kept informed throughout the whole process by the manager Neil.
1/5
GoogleSales team are good. Wait until you start using them. Angry Tennant that has not had hot water for more than 1/5 on the tenancy. 3 weeks was the longest I have gone! Now its happened again been reported and still nothing. No heating, no hot water and a house that is in a poor state of repair. Other agents would not have even taken the house to market.
5/5
GoogleNeil marketed the property very quickly and soon brought in potential buyers. If we moved again we would certainly use them again.PositiveResponsiveness, Quality, Professionalism
Agent replied
Afternoon Tim, Thank you for your review it was a pleasure assisting you and Debbie move home. Kind regards Neil
5/5
GoogleGreat service from start to finish. Was kept informed throughout the whole process by the manager Neil.
5/5
GoogleAmazing team David and Neil Manage to sort out all the hassle from selling and letting processPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Dear Ankit, Both David and I are happy to work hard for you to get the sale and letting organised. Kind regards Neil
5/5
GoogleI had great support from Daniel during the rather lengthy buying process when I bought a property in Hythe recently. He kept me in touch with the status at all stages and was a great interface between me and the vendor. I'm sure he helped keep the vendor on board when delays occurred at my end and ensured we got to the satisfactory conclusion.
5/5
GoogleDaniel Ashford Branch Brilliant Service, quick,professional and friendly .The Flat was sold soon, Thank you Daniel
5/5
GoogleGreat people!!!! They have tried everything possible to help in all respects! Thank you soo much!!!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Morning Stefan It was great to get you moved in and that you are now happy in your new home. Congratulations and have a great Christmas and New Year. Kind regards Neil Miller ( Branch Manager)
5/5
Googlesold our house through your move Ashford all staff was very helpful Neil even came back to take new updated pictures for usPositiveResponsiveness, Professionalism
Agent replied · 19 June 2024
Afternoon Trevor, Thank you for your review I do hope you and Denise are enjoying life in your new home. Kind regards Neil
5/5
GoogleYour Move is very professional letting agent in the Kent. Staff provided prompt support to my family when we were looking for a house in Folkestone. It was challenging for us to rent a house while new in the UK but Your Move made it easy. Big thanks to the team and keep it up!PositiveResponsiveness
5/5
GoogleWe've just bought a house in Ashford with Neil's help. He was extremely helpful and we are very grateful for his assistance.PositiveProfessionalism
Agent replied
Morning John, Thank you for your review we are happy that you found the right property and hear of your experience. Kind regards Neil
5/5
GoogleHad a great experience with the team, made my move quick and painless despite it being a week from Christmas in the height of the pandemic. A team member was always available to answer any questions I had, and they went out of their way to accommodate my irregular shift pattern in many situations.PositiveProfessionalism
5/5
GoogleWell impressed with their manager Neil Great help with a property I had him look at.
Agent replied
Morning David, Thanks for the review. I will be delighted to help you when the time is right to sell. Kind regards Neil
5/5
GoogleHappy with the Service Recieved... Many thanks to Miss.Lauren
5/5
GoogleReally happy with the great service from Andrew, very informative and always happy to help.
Agent replied
Morning Chelsey, Many thanks for the review. Excellent to hear you were satisfied by Andrew's great service. Kind regards Team Ashford
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Your Move Ashford
How many reviews does Your Move Ashford have?
Your Move's Ashford office has 211 reviews across 1 platform: 211 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Your Move Ashford's rating?
Your Move Ashford is rated 4.6 out of 5 across all 211 reviews, and 4.6 out of 5 on Google from 211 reviews, checked 9 October 2026.
Where is Your Move's Ashford office?
Your Move Ashford, 73 High Street, Ashford TN24 8SG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.