Trusted Agent profile · Ashford
★★★★★
179 reviews across 1 platform
73 High Street, Ashford, TN24 8SF
Part of Your Move & Reeds Rains National Home Move, see every office.
Your Move's office in Ashford, at 73 High Street, is rated 4.6 out of 5 across 179 reviews on 1 platform, including 179 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Your Move hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleThe people are very friendly, Steven, whom I dealt with was professional and helpful. He explained everything if I didn't understand, and made the process of renting less stressful. Highly recommend Your Move
Morning Stephanie, Many thanks for your review. It was great to hear that we helped you through the process to give a professional and stress free move. Kind regards Your Move Team
5/5
GoogleI have dealt with your move and must say Kelly was so professional and helpful and would definitely recommend the lettings teamPositiveQuality, Professionalism
5/5
GoogleNikki Lumsden - was brilliant through and through although we didn't end up buying in the end, I would still highly recommend!
Good afternoon , Many thanks for your five star review it was great to hear of your experience with Nikki. Kind regards Andrew Manager
5/5
GoogleHi Neil Miller thank you very much for your help is much appreciated we were able to complete our purchase in time as planned with your dedication thank you again.PositiveValue
Afternoon Keshar, Thank you for your kind words it was great to gat you the property you wanted. Kind regards Neil
1/5
GoogleThe rental team seem to be clueless and incompetent. Saying one thing and doing another, or sending an email last minute when they supposedly sent it weeks ago...nope!NegativeQuality
Morning Jason, Sorry that you feel we have not taken your money for the overdue rent. This has to be set up yourselves with your bank. This is advised when the tenancy starts. We have provided you with the details again so you can get this up to date. Any further problems please call us. Kind regards Team Ashford.
5/5
GoogleFabulous service from Neil and the team, highly recommended. They definitely went above and beyond and more than earned their commissions!
5/5
GoogleGreat service from start to finish. Was kept informed throughout the whole process by the manager Neil.
5/5
GoogleDaniel Ashford Branch Brilliant Service, quick,professional and friendly .The Flat was sold soon, Thank you Daniel
5/5
GoogleI had great support from Daniel during the rather lengthy buying process when I bought a property in Hythe recently. He kept me in touch with the status at all stages and was a great interface between me and the vendor. I'm sure he helped keep the vendor on board when delays occurred at my end and ensured we got to the satisfactory conclusion.
1/5
GoogleSales team are good. Wait until you start using them. Angry Tennant that has not had hot water for more than 1/5 on the tenancy. 3 weeks was the longest I have gone! Now its happened again been reported and still nothing. No heating, no hot water and a house that is in a poor state of repair. Other agents would not have even taken the house to market.
5/5
GoogleNeil marketed the property very quickly and soon brought in potential buyers. If we moved again we would certainly use them again.PositiveResponsiveness, Quality, Professionalism
Afternoon Tim, Thank you for your review it was a pleasure assisting you and Debbie move home. Kind regards Neil
5/5
GoogleAmazing team David and Neil Manage to sort out all the hassle from selling and letting processPositiveResponsiveness, Quality, Professionalism, Value
Dear Ankit, Both David and I are happy to work hard for you to get the sale and letting organised. Kind regards Neil
5/5
GoogleGreat people!!!! They have tried everything possible to help in all respects! Thank you soo much!!!PositiveResponsiveness, Quality, Professionalism, Value
Morning Stefan It was great to get you moved in and that you are now happy in your new home. Congratulations and have a great Christmas and New Year. Kind regards Neil Miller ( Branch Manager)
5/5
Googlesold our house through your move Ashford all staff was very helpful Neil even came back to take new updated pictures for usPositiveResponsiveness, Professionalism
Afternoon Trevor, Thank you for your review I do hope you and Denise are enjoying life in your new home. Kind regards Neil
5/5
GoogleWe've just bought a house in Ashford with Neil's help. He was extremely helpful and we are very grateful for his assistance.PositiveProfessionalism
Morning John, Thank you for your review we are happy that you found the right property and hear of your experience. Kind regards Neil
5/5
GoogleYour Move is very professional letting agent in the Kent. Staff provided prompt support to my family when we were looking for a house in Folkestone. It was challenging for us to rent a house while new in the UK but Your Move made it easy. Big thanks to the team and keep it up!PositiveResponsiveness
5/5
GoogleWell impressed with their manager Neil Great help with a property I had him look at.
Morning David, Thanks for the review. I will be delighted to help you when the time is right to sell. Kind regards Neil
5/5
GoogleHad a great experience with the team, made my move quick and painless despite it being a week from Christmas in the height of the pandemic. A team member was always available to answer any questions I had, and they went out of their way to accommodate my irregular shift pattern in many situations.PositiveProfessionalism
5/5
GoogleReally happy with the great service from Andrew, very informative and always happy to help.
Morning Chelsey, Many thanks for the review. Excellent to hear you were satisfied by Andrew's great service. Kind regards Team Ashford
5/5
GoogleHappy with the Service Recieved... Many thanks to Miss.Lauren
5/5
GoogleDespite having a terrible solicitor and the first time buying process taking more than 5 months Your Move were nothing but helpful and patient...I can only suspect the pressure they were under from the seller but at no point were we made aware of this and the entire transaction was dealt with respectfully and professionally...I would recommend.
4/5
GoogleWe've used YourMove for the last 3 years and they've not let us down in finding suitable Tenants (even during these challenging times). The Ashford team are always positive with a professional approach. i would highly recommend having a fully managed service as it minimises involvement with day to day issues.
5/5
GoogleThey helped me rent my first house. Even though I am on housing benefit they still took me and helped me. Found a really suitable property and kept me informed along the way as it was my first time moving. Lovely people too. Very friendly yet professional. Would highly recommendPositiveResponsiveness, Professionalism
5/5
Google⭐️⭐️⭐️⭐️⭐️ Excellent service from Your Move and Steven.
Morning, Many thanks for your review. Kind regards Your Move Team
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Tell us what you need and we'll put you in touch. Your Move hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
