Trusted Agent profile · Ashford
★★★★★
179 reviews across 1 platform
73 High Street, Ashford, TN24 8SF
Part of Your Move & Reeds Rains National Home Move, see every office.
Your Move's office in Ashford, at 73 High Street, is rated 4.6 out of 5 across 179 reviews on 1 platform, including 179 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Your Move hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleThe best experience I have ever had with professional people in a service industry. Driven, informative, supportive and caring. A combination that achieved exceptional results in a very short timeframe.
Dear Paul, really appreciate your kind words it was lovely working with you if you need anything moving forward please feel free to reach out to the team. Your Move Ashford
5/5
GoogleHad a lovely experience with your move, Hannah - Ashford branch, has been a great help throughout this whole process so thank you so much for all your help:)
Hi Leah Thank you so much for your lovely review! It’s been an absolute pleasure helping you throughout the process. Wishing you all the very best in your new home! 😊🏡 Ashford Lettings & Sales Team …
5/5
GoogleAndrew came out and valued our property and we were blown away by his knowledge of our property and presentation. He was third agent out and stood out head and shoulders against the rest we knew from that meeting that we were only going to put our property with Andrew. Less than 14 days later the property is sold. Thank you so much to Andrew and his team
Dear Ms George, Thank you for the lovely review , We are so pleased we have got the property marketed and sold SSTC in a quick timeframe and we look forward to working together again in the future. Kind regards, Andrew Branch Manager
5/5
GoogleI had an excellent experience with Your Move - Ashford. The agents Andrew, Martha and Laura were extremely knowledge of the rental market, they were very professional, honest and attentive and really friendly. They made what I thought would be a stressful experience very quick and easy and had tenants in my property within 2 weeks. I am very pleased with the service I have received and would highly recommend this estate agent. Thank you!
Morning Janeen, Thank you for your review and kind and it was excellent to hear we exceeded your expectations. Kind regards Neil Miller Branch Manager
5/5
GoogleDan is a fantastic agent, extremely professional.
Hi Joe, many thanks for your great review, we are very pleased that you have had such a positive, professional service from Dan our Sales Manager.
5/5
GoogleJan and Alannah at Your Move are just great very organised, very helpful and always go that extra mile. Thank you so much great Agency. Claire & Tayler x
Dear Claire & Tayler, thank you both for taking time to leave this wonderful review for our Lettings Team. We are so pleased that our Team give you great service and we look forward to continuing to help you both in the future Your Move Ashford Lettings & Sales.
5/5
GoogleNeil and his team at Your Move in Ashford, Kent were absolutely brilliant and an integral part of my house purchase. I would even go as far to say, if it wasn’t for Your Moves persistence in keeping both solicitors on track through the whole process, I wouldn’t be in my lovely three story town house now. Everyone that answered the phone at Your Move was friendly, polite and professional and they kept me informed through the whole process. Exceptional communication which is very rare to find these days! I would not hesitate to recommend Neil and all the guys at Your Move, Ashford. Many thanks. Melanie No 92.PositiveResponsiveness, Professionalism
Morning Melaine, Thank you for your kind words. We always aim to provide the best possible service to buyers and sellers. We are glad you are happy in your new home. It was a pleasure helping you move. Kind regards Team Ashford 👍 😊 …
5/5
GoogleMe and my partner made the decision to rent a property in ashford and it just so happened to be your move that was managing it. Prior to selecting a property Steven took the time to show us round 3 different properties he had to offer and was very patient with us. Steven made even the experience of looking at properties simple, mainly because he wasn’t pushy and happy to have a laugh and a joke which gave the process more of a ‘human’ touch whilst maintaining a level of professionalism. When a property was chosen Steven was very eager to get us in as soon as possible providing regular updates to not just me but my partner alike which doesn’t always happen which was appreciated. I cannot fault Steven and the service that he delivered to us. We have also had interactions with Kelly at your move. She too has always been incredibly accommodating when spoken to and you do not feel like anything your asking from her is too much. Thank you both very much.PositiveResponsiveness, Professionalism
Morning Liam, Thank you for spending the time to leave a review. It was excellent to hear of your experience dealing with Kelly & Steven. Enjoy your new home and call us if you need any assistance. Kind regards Neil Miller, Branch Manager
5/5
GoogleA massive thank you to Neil and his team at Your Move in Ashford who sold my house within a few days of putting it on the market. I really felt that Neil was 'on my side' in his approach to marketing the property and in getting the best price for me - without the overt aggression of some other agents. I would not hesitate to recommend the Ashford Your Move office (and their associated conveyancing team) to anyone selling a property. Thanks Neil!
Afternoon Wendy, Many thanks for your kind words. It was a pleasure to assist in selling your home and getting the best market price. Kind regards Neil 😃 …
5/5
GoogleMartha Lines was the best help i could have wished for to make my move go forward as quickly and hassle free as possible especially as my situation was complex while having to contend with work and other matters. Martha is so polite, patient, understanding and very supportive. Outstanding customer service. Thank you so much
Dear Gavin, Thank you for taking the time to leave the review regarding Martha's service. It's always great to read that we are providing the fantastic service that we are so proud of. We hope you enjoy living in your dream home. Kind regards, Andrew Branch Manager
5/5
GoogleAfter speaking to a few different letting agents, Your Move has the most knowledgeable and professional team. Andrew, Lauren and Martha were all very helpful, gave me all the information I needed and made the whole process seamless from start to finish. They answered all of my questions and nothing was too much trouble. Great customer service and would recommend this team to anyone looking to rent.
Morning Melissa, Many thanks for your five star review it was great to hear of your experience with our lettings team. Kind regards Neil Miller Branch Manager
5/5
GoogleDan and Jade are so friendly and helpful, especially as our sale was so long happening. Many thanks .
Morning Gay, It was a pleasure to help the sale through to completion. Our lettings team will be delighted to continue looking after your other properties. Thank you for your five star review. Kind regards Neil
5/5
GoogleThank you to Ruby and Sam for excellent service in getting my house ready for renting! Great communication, friendly and nothing was too much. Highly recommend!
Hi Joe, Thank you so much for your review, it's been an absolute pleasure finding you a tenant. We are always happy to help! Sam and Ruby
5/5
GoogleI just bought my first property and was shown round originally by Lashiya. Lauren also helped when Lashiya was not available. They were so helpful and always there when needed for advice. I could not recommend the enough they are fantastic and I’m really grateful for all there help. Thank you
Good evening Charlie, Thank you for the 5 star review we are so pleased we were able to assist you in finding your dream home. If you need any help in the future please do not hesitate to contact us Kind regards Andrew Branch Manager
5/5
GoogleGracie - great help from the get go, very welcoming, honest and great communicator. Nothing was ever a problem or too much to ask! Very on the ball getting the viewings in, quick to feedback and liaise with us and those who viewed our property. Appreciated all her help, and she is an asset to Your Move!
Thank you for your kind words and for taking the time to leave such a thoughtful review! We're so pleased to hear that Gracie made a real difference with her honest, proactive approach and clear communication throughout. She truly is a valued member of our team, and your feedback means a lot to all of us. We were so happy to assist you, and we wish you all the very best for the future. Thank you again for choosing Your Move!
5/5
GoogleThank you to your move for helping me and my other half to get our first home. And especially a massive thank you to Lauren McNeil who worked tirelessly to help us secure our home. We never felt like we were out of the loop of anything with her and always told us all updates shortly after she found them out, massive credit to the company!!
Morning, Many thanks for the review and your comments about Lauren. It was great to hear of the excellent communication. Kind regards Team Ashford
5/5
GoogleThanks to Lashiya for making our journey smooth in finding and settling in our home.Keep up the great work!!!
Dear Ms Mushayavanhu, Thank you for the lovely review , We pride ourselves on giving the best service and its great to hear your feedback on Lashiya service. We hope you are enjoying … More
5/5
GoogleMartha is always excellent. She handles numerous lettings for me and each time listens for and delivers the individual requirements, which often vary, which have been ideal for both me and the tenants involved.PositiveResponsiveness, Quality, Professionalism, Value
Morning John. Many thanks for your kind words. we look forward to continuing the quality of experience you have received. Kind regards Neil Miller 😊 …
5/5
GoogleJan and the lettings team are all extremely knowledgeable and helpful, we have had the pleasure of working with them for many years and would not hesitate to recommend them for all your rental needs.
Thank you for your lovely review. We really appreciate your continued support and kind recommendation. It’s been a pleasure working with you over the years, and we’re delighted to hear that Jan and the lettings team have consistently provided a knowledgeable and helpful service. We look forward to continuing to work with you in the future.
5/5
GoogleDear Your Move Ashford Lettings, Trust you are having a great weekend and I hope this email finds you well. I wanted to take a moment to express our deepest gratitude for all your hard work and dedication in helping us secure the 2-bedroom rental house. Your professionalism and support throughout the entire process made a world of difference, and I couldn't have done it without you. From the initial search to the final signing, you were there every step of the way, providing valuable guidance and assistance. Your attention to detail and commitment to finding the perfect place for us truly made the difference. Lashiya Mattoo, we are incredibly grateful for your expertise and willingness to go above and beyond to ensure everything went smoothly. Your positive attitude and unwavering support kept us motivated and reassured throughout the process. Thank you once again for all that you've done. We are thrilled with the new place and am looking forward to settling in soon. Your professionalism, dedication, and kindness are truly appreciated. Warmest regards, Lukman Bakare
Dear Mr Bakare, Thank you so much for the review . We are so pleased we were able to find you your new home. We pride ourselves on giving the best service to all of our landlords , vendors , buyers and tenants. Kind regards, Andrew Branch Manager
5/5
GoogleI dealt with Kelly recently when looking for a rental property for my client who had specific requirements - she was incredibly friendly, professional and helpful. Kelly helped me to secure a property very quickly and made the whole process very easy. I would definitely go to Kelly again when looking for a rental propertyPositiveResponsiveness, Professionalism
Morning Kym It was excellent to hear that Kelly was able to help you and the service you received. We look forward to helping in the future. Kind regards Neil (Branch Manager)
5/5
GoogleYour Move Ashford has been very helpful and professofional in assisting the purchase a property in Folkestone, particular thanks to Neil and David for their friendly and cooperative responses. Their patience and understanding to my questions and requested is very much appreciated. Trust that people would be benefit from their good services.PositiveResponsiveness, Quality, Professionalism
Morning Jayne, Thank you for your kind words. We look forward to handing the keys over to you on completion. Kind regards Neil
5/5
GoogleWe have recently rented a property through Your Move and it was a very easy and smooth process. We dealt with Steven in the Ashford branch who couldn’t have been more helpful, even down to giving tips on interior decoration. Very quick and organised process, would definitely recommend them.
Morning Tracey, Many thanks for the review and that you had an easy and smooth process. Steven was happy to have made this happen. Kind regards Team Ashford 😊 …
5/5
GoogleThanks to Lashiya for making our journey smooth in finding and settling in our home.Keep up the great work!!!
Dear Ms Mushayavanhu, Thank you for the lovely review , We pride ourselves on giving the best service and its great to hear your feedback on Lashiya service. We hope you are enjoying your new home. Kind regards, Andrew Branch Manager
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Tell us what you need and we'll put you in touch. Your Move hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
