Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNikki Lumsden - was brilliant through and through although we didn't end up buying in the end, I would still highly recommend!
Mihmic · 31 January 2023
Agent replied · 30 July 2023
Good afternoon , Many thanks for your five star review it was great to hear of your experience with Nikki. Kind regards
Andrew
Manager
★★★★★ 5/5
GoogleThe lettings team of Martha, Andrew and Lauren have been really helpful in trying to find the best place to rent. Really appreciate it!
DL · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your review. Great to hear we are helping your move positively. Kind regards Team Ashford
★★★★★ 5/5
GoogleFabulous service from Neil and the team, highly recommended. They definitely went above and beyond and more than earned their commissions!
Lauren · 10 November 2019
★★★★★ 5/5
GoogleHi Neil Miller thank you very much for your help is much appreciated we were able to complete our purchase in time as planned with your dedication thank you again.PositiveValue
Keshar · 22 June 2021
Agent replied · 21 June 2024
Afternoon Keshar, Thank you for your kind words it was great to gat you the property you wanted. Kind regards Neil
★★★★★ 5/5
GoogleGreat service from start to finish. Was kept informed throughout the whole process by the manager Neil.
Manisha · 30 July 2020
★★★★★ 1/5
GoogleSales team are good. Wait until you start using them. Angry Tennant that has not had hot water for more than 1/5 on the tenancy. 3 weeks was the longest I have gone! Now its happened again been reported and still nothing. No heating, no hot water and a house that is in a poor state of repair. Other agents would not have even taken the house to market.
Megan · 31 July 2017
★★★★★ 5/5
GoogleNeil marketed the property very quickly and soon brought in potential buyers. If we moved again we would certainly use them again.PositiveResponsiveness, Quality, Professionalism
Tim · 9 December 2021
Agent replied
Afternoon Tim, Thank you for your review it was a pleasure assisting you and Debbie move home. Kind regards Neil
★★★★★ 5/5
GoogleGreat service from start to finish. Was kept informed throughout the whole process by the manager Neil.
Manisha · 12 August 2019
★★★★★ 5/5
GoogleAmazing team David and Neil
Manage to sort out all the hassle from selling and letting processPositiveResponsiveness, Quality, Professionalism, Value
Ankit · 22 June 2022
Agent replied · 21 June 2024
Dear Ankit, Both David and I are happy to work hard for you to get the sale and letting organised. Kind regards Neil
★★★★★ 5/5
GoogleI had great support from Daniel during the rather lengthy buying process when I bought a property in Hythe recently. He kept me in touch with the status at all stages and was a great interface between me and the vendor. I'm sure he helped keep the vendor on board when delays occurred at my end and ensured we got to the satisfactory conclusion.
Ray · 3 December 2019
★★★★★ 5/5
GoogleDaniel Ashford Branch
Brilliant Service, quick,professional and friendly .The Flat was sold soon,
Thank you Daniel
Annie · 30 July 2019
★★★★★ 5/5
GoogleGreat people!!!! They have tried everything possible to help in all respects! Thank you soo much!!!PositiveResponsiveness, Quality, Professionalism, Value
Stefan · 22 June 2022
Agent replied · 21 June 2024
Morning Stefan It was great to get you moved in and that you are now happy in your new home. Congratulations and have a great Christmas and New Year. Kind regards Neil Miller ( Branch Manager)
★★★★★ 5/5
Googlesold our house through your move Ashford all staff was very helpful Neil even came back to take new updated pictures for usPositiveResponsiveness, Professionalism
Trevor · 22 June 2021
Agent replied · 21 June 2024
Afternoon Trevor, Thank you for your review I do hope you and Denise are enjoying life in your new home. Kind regards Neil
★★★★★ 5/5
GoogleWell impressed with their manager Neil
Great help with a property I had him look at.
David · 30 July 2022
Agent replied · 30 July 2023
Morning David, Thanks for the review. I will be delighted to help you when the time is right to sell. Kind regards Neil
★★★★★ 5/5
GoogleYour Move is very professional letting agent in the Kent. Staff provided prompt support to my family when we were looking for a house in Folkestone. It was challenging for us to rent a house while new in the UK but Your Move made it easy. Big thanks to the team and keep it up!PositiveResponsiveness
Mubasher · 22 June 2021
★★★★★ 5/5
GoogleWe've just bought a house in Ashford with Neil's help. He was extremely helpful and we are very grateful for his assistance.PositiveProfessionalism
John · 26 August 2021
Agent replied
Morning John, Thank you for your review we are happy that you found the right property and hear of your experience. Kind regards Neil
★★★★★ 5/5
GoogleReally happy with the great service from Andrew, very informative and always happy to help.
Chelsey · 30 July 2022
Agent replied · 30 July 2023
Morning Chelsey, Many thanks for the review. Excellent to hear you were satisfied by Andrew's great service. Kind regards Team Ashford
★★★★★ 5/5
GoogleHad a great experience with the team, made my move quick and painless despite it being a week from Christmas in the height of the pandemic. A team member was always available to answer any questions I had, and they went out of their way to accommodate my irregular shift pattern in many situations.PositiveProfessionalism
Rprend91 · 22 June 2021
★★★★★ 5/5
GoogleHappy with the Service Recieved...
Many thanks to Miss.Lauren
Prem · 30 July 2020
★★★★★ 4/5
GoogleWe've used YourMove for the last 3 years and they've not let us down in finding suitable Tenants (even during these challenging times). The Ashford team are always positive with a professional approach. i would highly recommend having a fully managed service as it minimises involvement with day to day issues.
Andrew · 30 July 2021
★★★★★ 5/5
GoogleDespite having a terrible solicitor and the first time buying process taking more than 5 months Your Move were nothing but helpful and patient...I can only suspect the pressure they were under from the seller but at no point were we made aware of this and the entire transaction was dealt with respectfully and professionally...I would recommend.
Wendy · 20 October 2019
★★★★★ 5/5
GoogleThey helped me rent my first house. Even though I am on housing benefit they still took me and helped me. Found a really suitable property and kept me informed along the way as it was my first time moving. Lovely people too. Very friendly yet professional. Would highly recommendPositiveResponsiveness, Professionalism
Leanne · 22 June 2021
★★★★★ 5/5
GoogleHave had a excellent experience with Your-Move in Ashford. The team there are excellent. Between all have a wealth if knowledge and experience. They could not do more for me and no query was too much for them. I would highly recommend the team there and will be sure to use their services in the future.
Steven · 30 July 2019
★★★★★ 4/5
GoogleWe've used YourMove for the last 3 years and they've not let us down in finding suitable Tenants (even during these challenging times). The Ashford team are always positive with a professional approach. i would highly recommend having a fully managed service as it minimises involvement with day to day issues.
Andrew · 25 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.