Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRenting a house that everything goes quickly and efficiently. Carlton Neame arranged everything quickly and kept in touch with us on a regular basis.
Thank you to the entire MANN team.
Marek · 31 January 2023
Agent replied · 30 July 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with the lettings team. They were really helpful.
Katie · 15 June 2024
Agent replied · 21 June 2024
Katie, thanks for your great 5* review. Kind Regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe staffs were very co operative and nice. they really help us to find our dream home easily
Anjana · 26 December 2023
Agent replied · 25 March 2024
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleIf only there was a 0/5 star rating. Incompetent, lazy, unprofessional and substandard service to landlord and tenant. They outsource everything and most often one hand doesn't know what the other is doing.NegativeResponsiveness, Professionalism
Paul · 24 August 2022
Agent replied · 30 July 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery disappointed mortgage broker its only for money they give us hope and everything and now no response no mortgage
Kirishanth · 12 April 2025
★★★★★ 5/5
GoogleFantastic service, very happy.
Steve · 16 August 2024
Agent replied · 24 August 2024
Many thanks Steve for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey’re very professional and helpful team.We use them for 4 years now (renting) but never have disappointment.Great communication, quick problem solving agents.Eleanor,Tony and Shannon thank you again for find the best property!Very recommended
Agocza60 · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat a fantastic team, Tony and Elle have been so incredibly helpful and supportive in moving my parents. A great team, efficient, hard working and happy to answer any questions.
Louise · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll the staff are good and friendly
They help a lot
Miss · 25 January 2024
Agent replied · 25 March 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTony and Takara from mann lettings ashford have been absolutely amazing
Ryan · 25 January 2024
Agent replied · 25 March 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service from Lauren. Very easy and always kept in the loop
Romulo · 19 May 2025
★★★★★ 5/5
GoogleTony at Mann went above and beyond for us while moving, really helpful and easy communication at every step. Thank you so much
Cerys · 2 March 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to them I had a very good experience and the quality of service is fast and efficient.
Thank you Mann sales and letting
Alia · 1 January 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent customer service. We have been with them 5 years now. Ellie, Tony and Charlotte from lettings department are really helpful and I will highly recommend their services.
Kasia · 30 July 2022
Agent replied · 30 July 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMaria and the whole team did an excellent job selling our house for us. They told us everything that would happen, how long it would take and what to expect along the way. And then they did just what they said they would do, keeping us fully informed all the way through. A very professional crew and highly recommended.
Paul · 3 September 2022
★★★★★ 5/5
GoogleI’m very appreciative of takara at Mann it was a very easy process and very helpful
Morgan · 16 July 2023
Agent replied · 30 July 2023
Thank you for your excellent 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am very happy with Mann agency service.
Ansu · 26 December 2023
Agent replied · 25 March 2024
Thank you for taking the time to leave us your fantastic 5* review Ansu. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMade the process straightforward and easy. Thank you all for making a stressful time more enjoyable
Lucy · 31 May 2023
Agent replied · 30 July 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA very professional and hassle free service
Andrew · 22 May 2025
★★★★★ 5/5
GoogleFirst class, no fuss renting, good stuff. The team at Mann ashford are very friendly and informative! Will definitely look to use then again.
Isaac · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent customer service received from Carlton & the team at Mann lettings. Would recommend.
Glenn · 1 May 2023
Agent replied · 30 July 2023
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleWe are very happy with the service we were given by Maria , Mia and Sam in the Ashford branch with the sale of our house we will definitely recommend them . Thanks guys
Karon · 25 January 2020
Agent replied
Thank you for your kind comments and 5* review! Your words have been made known to our local team as well as your recommendation. Best wishes, Scott
★★★★★ 5/5
GoogleGreat service, I truly recommend, very helpful and kind agents always willing to listen and resolve problems.
Diana · 1 January 2023
Agent replied · 30 July 2023
Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCarlton, Eleanor and Tony has helped me to find a property. Great work and Thank you!
Telma · 31 January 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.