Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic experience with Hunters Ashford from beginning to end. They recently sold my house for me and throughout the sale process, they were warm, respectful and professional. If I could give more than five stars, I would! I highly recommend them to anyone wishing to sell a property.
Philippa · 11 June 2025
Agent replied · 9 September 2025
Dear Philippa, Thank you so much for entrusting us with your home move, we're delighted it has gone smoothly and are so grateful for your 5 star review, we would all like to wish you the very best of luck for the future.
★★★★★ 5/5
TrustpilotProfessional Friendly service
Having sold several properties in the past, the service I have received from Emma Bell in Annan Dumfries and Galloway has been exceptional. With her 20 years experience in marketing properties, I found her advice and professionalism second to none.Very friendly, fully informed and as passionate as I am about my property.Her examples of similar properties was really helpful.
Customer · 8 May 2024
★★★★★ 4/5
TrustpilotHunters Estate - Demi May
Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi
Indi · 15 July 2023
★★★★★ 1/5
TrustpilotJust shocked at how I have been treated...
Quite possibly the worst estate agents I have had the displeasure of dealing with. Took them 3 weeks to acknowledge that I was looking to rent, then after 2 viewings they didn't even tell me the landlord had decided to not rent the flats anymore. To add insult to injury they didn't even cross sell to show me other properties they have. I would like to say I am shocked but I am not. I will never use them ever... EVER!
Derek · 22 May 2025
★★★★★ 1/5
TrustpilotTried to use twice but no one every rings back
Tried twice but no one every rings back.or follows up on enquiries. Once to rent a house and once to sell - 12 months apart.
AB · 4 September 2026
★★★★★ 5/5
TrustpilotI had an outstanding experience working…
I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.
Janet · 26 March 2026
★★★★★ 5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
Arshad · 2 August 2022
★★★★★ 5/5
TrustpilotMy brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
Cancer · 26 July 2022
★★★★★ 1/5
TrustpilotViewed a rental property
Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever.
Darren · 14 September 2026
★★★★★ 5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
Anthony · 24 May 2022
★★★★★ 5/5
GoogleSpecial thanks to Lara and her assistance throughout my house buying process. Her professionalism, expertise, and excellent communication made the experience smooth and stress-free.
Romero · 16 April 2024
Agent replied · 24 August 2024
Hi Romero,
Thank you for your kind review and 5*'s. It was a pleasure helping you purchase the property, and we would all like to wish you the very best for the future in your new home. Best Wishes,
Lara Prior
★★★★★ 1/5
TrustpilotI would give zero it i could
I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc
Jennifer · 10 February 2026
★★★★★ 5/5
TrustpilotI would highly recommend this Estate…
I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family
Belinda · 19 February 2022
★★★★★ 5/5
GoogleWe couldn't be happier with the service and very grateful for the help and support in search of our new home which was exactly what we were looking for. Thank you to the team who made our search successful.
Chandra · 11 July 2025
Agent replied · 9 September 2025
Dear Chandra, Many thanks for your kind 5* review. We're so thrilled to have helped you with your purchase. Best wishes for the future.
★★★★★ 1/5
TrustpilotNot professional
What to say, utterly unprofessional estate agent. Some properties are for sale in ivyhouse road that we like to view, seen it in Zoopla. And was told that property is sold couple of weeks ago, off hand. I am sure as an agent they have access to the account and very easy to put it STC, rather than making people running around.
Ibnul · 30 October 2023
★★★★★ 5/5
TrustpilotFantastic efficient friendly service
I have just recently moved out of a property that Hunters in Baldock were managing I can’t believe in the difficult times with the pandemic how absolutely professional and efficient they have been. Both Claire and Chloe were brilliant. Supported me through the exit all the way, made sure the deposit was quickly paid back quickly and fairly, at no point did I feel money was being held unnecessarily.I would definitely recommend them to anyone thinking of letting their home
Lorraine · 19 January 2022
★★★★★ 5/5
TrustpilotAmazing - Wembley Park branch (Agent Sam)
My experience with this letting agent is absolutely amazing. Dealt with the Wembley branch. The agent who helped me was Sam! He was a life-saver in my long search for a place to live. He was understanding, professional, helpful and friendly. He found me a place within a few hours!!! He truly knows what he is doing!!! Also a big thank you to Francis who took my initial call and all my details and was so lovely on the phone. RH
Raghida · 3 December 2021
★★★★★ 5/5
GoogleI sold my house recently with Hunters and I cannot speak highly enough regarding them. Putting the house up for sale and arranging the viewings was all straightforward. They then went above and beyond keeping the chain updated and holding everything together in difficult circumstances.
Matt · 16 April 2025
Agent replied · 16 April 2026
Dear Matt, Thank you for taking the time to provide us a 5* review. We're so pleased your sale went through as smoothly as it can, and wish you all the best in your new home.
★★★★★ 5/5
GoogleThe team at Hunters in Ashford were incredible from start to finish, they were always friendly and approachable. They always communicated well and kept all parties up to date. I would recommend the Hunters team time and time again. Thank you to all at Hunters.
Lauren · 16 April 2022
Agent replied · 24 August 2024
Lauren. Congratulations on your exchange of contracts! It has been a pleasure to work with you during the sale & purchase! We certainly wish you all the best with your move! Many thanks on behalf of the whole team, I will ensure you're feedback is passed across to the relevant members of our team!
★★★★★ 5/5
TrustpilotHunters to the Rescue
Had lot of issues with other estate agents but Michael Warren and Hunters came to my rescue. Grade A service highly recommended.
Ashley · 13 August 2026
★★★★★ 5/5
TrustpilotWe had the pleasure of dealing with…
We had the pleasure of dealing with Steven Craig of Hunters for a property view. Stephen is an excellent agent, very personable, professional and prompt in his dealings. We would have no hesitation in endorsing Steven. Keep up the great work!
Rakesh · 25 October 2024
★★★★★ 4/5
TrustpilotHunters Estate
I was delighted to have Darren Bailey and his team at Hunters Estate assist me in my purchase.Darren was professional, reliable and a proactive point of contact who helped mediate effectively and with confidence between all parties involved. His friendly disposition made the process positive for sure! I would gladly recommend Darren Bailey to anyone who is looking to buy a residential property. Indi
Indi · 16 July 2023
★★★★★ 5/5
GoogleMy family & recently enlisted Hunters Ashford Kent to sell our property. Matt & his team worked tirelessly & conscientiously to help us. They are honest & personable, easy going & make you feel you are in safe hands.
Suzie & Kevin
October 2024
Suzie · 16 April 2025
Agent replied · 23 October 2024
Thank you Suzie & Kevin. Your kind words are greatly appreciated. It has been a real pleasure to assist you with your properties. From myself, and the rest of the Ashford Team, we’d all like to wish you the very best for the future.
★★★★★ 1/5
Trustpilotavoid them, they don't care about tenants
Unfortunately, estate agents usually have exclusive rights on properties and if you find a property you really like, you will have to go through them whether you like it or not.It's also likely that you will only see this review when you have already had problems with Hunters, but just in case this helps anyone, here's my recommendation: avoid them entirely, find another property you like if they are managing it exclusively.After I ended my tenancy, they kept me waiting for weeks and weeks without any kind of information. I could've waited to receive the money of the deposit, but I couldn't accept is the complete neglect and lack of updates they put me through. They didn't return calls (when i called they were always busy) and never answered emails.After trying to contact them again and again, they only decided to do something when I said I would take them to the small claims court if necesary, Even with that, they did reply but with lots of nonsensical excuses.After I got my money I found out that the landlord, unlike me, had been in the loop for everything.I wasn't even notified about the meter readings taken on check-out day by the clerk so that I could close my accounts.Why was I treated so differently? Well, simple, they don't care about tenants, only landlords, because they are the ones giving them their cut, not us.Also, the agents were the ones holding my deposit, so the later the better for them. They were clearly not in a rush to return my deposit.Absolutely unprofessional behaviour from a big estate agent that has offices in multiple places. This is a money-making machine with no consideration for tenants.
JORDI · 19 September 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.