Trusted Agent profile · Ashford
★★★★★
212 reviews across 3 platforms
1 Middle Row, Ashford, TN24 8SQ
Gould and Harrison Estate Agents's office in Ashford, at 1 Middle Row, is rated 4.7 out of 5 across 212 reviews on three platforms, including 110 Google reviews rated 4.6.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleWe bought and sold our first home and bought our next home through the team at Goulds. Lee, Jo and Andy will look after you no matter what happens. They are all personable, reliable and grounded. We cannot thank you enough for your help over the years.
4/5
YellSuccess story
Very professional and thorough service from all members of the team. Always willing to help and information and advice was on hand at all times. Possibly could have been in more regular contact towards the end of proceedings, but not everyone likes too much involvement from their estate agent, so it's a personal thing. However, would definitely recommend Gould and Harrison to prospective home sellers.
5/5
TrustpilotExcellent communication and problem solving.
Even though we were not GH’s client, being the purchaser of the property for which GH was the agent, Lee did a wonderful job surmounting various problems that beset the chain, finally ensuring a long-awaited exchange of contracts.Throughout, Lee acted with outstanding professionalism and demonstrated excellent communication skills as well as thorough knowledge of the process. Thank you.
5/5
YellProfessional, friendly, courteous service
From the first contact, where I was given a realistic view of the market, through the challenges of completing a house sale with the sellers living in the USA, G&H (specifically Lee) were friendly, professional and courteous. They went above and beyond, considering I was unable to be on site at all, and I would highly recommend these agents to any prospective sellers.
5/5
TrustpilotGreat Estate Agents
Great Estate Agents, This time they dealt witht he sale of my property. very pleased with all aspects of service for sale of property. The staff are all friendly and helpful. The issues which cropped up along the way were dealt with efficiently to speed up the process and keep the sale on track. I have no hesitation in recommending them.
5/5
TrustpilotSuperb estate agents.
We have purchased a house through Gould Harrison and the team have been superb throughout. Jo, Lee and Cherie have always been at the end of the phone to help and support and they offer a great professional and friendly service. Would not hesitate to recommend. People of Ashford....if you are selling your house.... these are the agents to use!
5/5
TrustpilotI wanted to instruct a local…
I wanted to instruct a local independent agent to sell my house and that’s why I chose Gould & Harrison. From start to finish the whole team have kept me informed and been extremely helpful in all respects, even at anxious moments. A stressful experience has been far more pleasant and I thank you all for that.
5/5
GoogleLee couldn't have been more helpful during his efforts to secure the purchase of our new home. His advice and patience were very much appreciated throughout the journey. Many thanks again Lee.
5/5
GoogleWe have been clients for many years, and several sales and purchases - they remain the best in Ashford as far as we’re concerned. Fast, truthful and accurate in all their responses. This enabled us to have 100% trust in their service throughout our relationship.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFrom the outset the team at Gould & Harrison were a delight to work with, taking the stress out of selling and buying, the team were professional, courteous and always happy to help with any queries. Highly recommend their services.
5/5
TrustpilotStraight to the point - No hidden fees.
We had a superb selling experience with Gould Harrison and I was regularly kept up to date throughout the process.We were advised on costs involved on the sale up front, there were no hidden fees and honest advise was given with regards to the sale value right at the beginning of the process.Definitely recommend.
5/5
GoogleUsed this agent to sell a property June 15. They were very professional in all their dealings with us, and sold our property in a short time. What I liked best was their quick response after our first enquiry and their prompt response to any queries we had. I have no hesitation in recommending them.
5/5
TrustpilotHighly recommend
Amazing team who helped my sister and I purchase our property! So helpful and so tailorised. Not at all over the top salesy unlike most. Did everything they could to ease our process and any bumps we had on the way! Would 10/10 recommend their services and use again in the future.
5/5
GoogleI have had several dealings with Gould & Harrison, always very positive experiences. The Staff are very committed to service and their knowledge of the local market is reliable. Obviously there are cheaper services being offered online but I do believe that the support that Gould & Harrison provide will be difficult to match.
4/5
GoogleHad dealings with the sales team and found Lee, Jo and Andy very helpful with communication and services. Many Thanks
5/5
TrustpilotProfessional Independent Agents
I always try to use local, independent businesses where possible and Gould & Harrison are a great example of the reason why. They have less of a corporate approach in buying & selling and offer more of a personal guide through the process.
5/5
TrustpilotTotally Professional
Totally professional, supportive and informative from the moment they marketed the sale of my home to completion, the entire team was excellent. Anybody considering selling their home will not be disappointed with Gould & Harrison as they truly represent excellence in property sales.
5/5
GoogleExcellent communication, very friendly, professional and helpful agents. We most definitely recommend!
5/5
GoogleWe have recently moved from London to Pluckley, the sale was professionally dealt with by Gould & Harrison, in particular Jo who was always attentive, efficient and willing to go the extra mile for all parties involved. We would highly recommend the team in Ashford for any property related business
5/5
TrustpilotHelpful agents
Friendly, helpful and professional. Easy to communicate. We definitely recommend!
5/5
TrustpilotHighly recommend
I would highly recommend after a quick and easy sale by a very professional and friendly team, excellent customer service. Well done Lee and staff of Gould and Harrison in Ashford
5/5
GoogleGould & Harrison have been a pleasure to deal with throughout my decade-long tenancy. The lettings team were always quick to respond and our interactions were friendly and professional. Heartily recommended!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellent.
Gould Harrison recently handled the sale of my property and I was most happy with their service and communication. They provided an accurate valuation and kept me informed throughout the process,I would be happy to recommend them to anyone looking to sell.Mr K. Luke
5/5
GoogleExcellent service. They kept us informed all the way. If we had any questions they were answered quickly. We can not recommend them enough. Thank you.
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