Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExtremely professional company
Extremely professional company. Dandara’s sales representatives Jonathan and Bradley were fantastic in explanation of entire process of the sale, through build and choices of flooring, kitchen tops and cabinets to completion. Regular updates throughout. Definitely 5 stars from me ⭐️⭐️⭐️⭐️⭐️
Phil · 31 May 2023
Agent replied · 12 June 2024
Congratulations on your new Dandara home! We're so pleased to hear Jonathan and Bradley have been so helpful, thank you for taking the time to leave such a great review.
★★★★★ 4/5
TrustpilotDandara Hazelwood Pinewood Gardens
Dandara Hazelwood Pinewood GardensWe dealt with Donald Watson when purchasing our house and we found him very helpful and courteous.We have had snagging problems which mostly have been resolved but are still waiting for some to be looked at hence our four star score. We love our house and are glad we moved here.
Linda · 28 October 2021
Agent replied · 12 June 2024
Thank you for your review, we appreciate your feedback and will flag your comments re the outstanding items to the team.
★★★★★ 5/5
TrustpilotRented with dandara for years always…
Rented with dandara for years always dealt with Brendan McGill, brilliant guy always professional and great communication! highly recommend!
Jordan · 28 August 2024
Agent replied · 12 June 2024
Brendan will be so pleased with your feedback, thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotGreat Job Jo!
The whole experience of buying a house from Dandara has been as painless as it could possibly be. The sales team at Paddock View led by Jo were superb and really knew their stuff. The house is good quality, let down only by the fitment of cheap nasty unreliable Hoover/Candy white goods. However since they were thrown in for free it’s churlish to complain too much. That aside we’re delighted with the new house and the following customer service. Like all new homes it’s a blank canvass to work on, but a really solid base. Absolutely recommend.
Andrew · 20 December 2023
Agent replied · 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with Jo and the the team at Paddock View. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 1/5
TrustpilotShocking experience Paddock View Yapton West Sussex
Paddock View Yapton West Sussex. Have just had a terrible customer service situation with Dandara customer care southern. Having bought a new home here and had a good experience I am shocked at the complete lack of care I have just been shown now I am a resident. Clearly once they have your money moving on you are nothing to them. I asked for a visit and was told no one will visit to discuss. That tells me they are not interested Well done Dandara .
Sharon · 18 December 2023
Agent replied · 12 June 2024
We're sorry to hear you're not happy with the service from our customer service team, we understand they have spoken to you directly.
★★★★★ 5/5
TrustpilotA+ Experience with Abbots Place
The team at Abbots Place, MK (Rebecca, Jonathan, Katie, and Mandy) have made the process of buying a house incredibly stress-free. They've been consistently helpful and informative throughout the entire process. I've always found them responsive to my questions, whether by email or phone. I'm eagerly awaiting the property's completion, but my experience so far has been excellent and I expect it to continue through to the end.
Mmistry · 7 August 2024
Agent replied · 24 August 2024
Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, we're delighted you've had such a positive experience with the team - they'll be delighted with your comments.
★★★★★ 5/5
TrustpilotPrompt delivery and very pleased with…
Prompt delivery and very pleased with the product.
Charles · 22 May 2026
Agent replied · 2 June 2026
Thank you for leaving a review!
★★★★★ 5/5
TrustpilotProactive approach
Brendan was proactive in asking if the tenant had paid some funds. We had a simple exchange and the tenant was contacted and a money transfer was completed.The pleasing thing is the proactive nature of the manner in which a problem was identified and resolved rather than me chasing.
David · 21 June 2022
Agent replied · 12 June 2024
Thank you for your kind comments about Brendan. We're glad you've had such a positive experience.
★★★★★ 5/5
TrustpilotKelly and Bradley at the Meadows…
Kelly and Bradley at the Meadows Development, Wymeswold have been very approachable and provided great, friendly support to us as we assist our daughter in looking for her new home. Although we are still in the early stages of the purchase of a property in the Meadows Development, Kelly in particular has been excellent, answering all our queries and questions clearly outlining the next steps to be taken in the purchase process. Out daughter can't wait to progress her house purchase. with the support of Kelly
John · 8 December 2023
Agent replied · 12 June 2024
We're so pleased to hear Kelly and Bradley have been so helpful and we know they'll both be delighted with your feedback. Thank you so much for taking the time to leave such a fantastic review. Wishing your daughter all the best with her homebuying journey and we're sure she'll be very happy in her new Dandara home.
★★★★★ 4/5
TrustpilotAlana
Alana was very friendly and helpful, she spent a lot of time viewing properties with us and answered the many questions we had for her. She is very good at her job.
Glenn · 29 November 2023
Agent replied · 12 June 2024
Thank you so much for leaving such a wonderful review. Alanna will be delighted with your comments.
★★★★★ 5/5
TrustpilotGreat experience, knowledgeable and helpful staff. A no stress process from start to finish
The whole process of the house purchase and subsequent customer care after moving in has been excellent. A particular mention to Andrew in the sales office who was always extremely helpful and responsive to any queries and went out of his way to accommodate us. Max on site as well has been helpful especially with the aftercare and I would recommend Dandara to anyone thinking of buying a new build, the experience felt as though there was a personal touch at every step so we are overall very happy with our new home!
Matt · 28 November 2023
Agent replied · 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the team. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotJoe was very helpful and gave us all…
Joe was very helpful and gave us all the information we needed and answered all questions
Mrs · 26 September 2024
Agent replied · 25 October 2024
Thank you for leaving such a great review.
★★★★★ 5/5
TrustpilotConfident Investment in Capital and Service excellence
The investment in one’s home is not only possibly the largest investment in one’s lifetime, but also vital for comfortable family nesting and happy living.Being able to trust in the Developer in all these aspects is paramount. With this in mind, we cannot speak more highly of Dandara Homes. The quality of the building of our home more than exceeded our expectations. The constant attention to detail and support to ensure our peace of mind was most heartwarming and provided the confidence we needed. Our sincere gratitude to the highly professional team with special mention to our Sales Consultant, Janet Relling, for making the move to our forever-home in West Cymru so seamless and exciting.
Craig · 20 November 2023
Agent replied · 12 June 2024
Thank you so much for leaving such a wonderful review, Janet will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there.
★★★★★ 5/5
TrustpilotSusan was very helpful and went out of…
Susan was very helpful and went out of her way to take us to the other site when we had t made an appointment. Great knowledge of what was available.
Lauren · 3 January 2024
Agent replied · 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with Susan's advice.
★★★★★ 5/5
TrustpilotDandara Ashgrove
We received our keys at Ashgrove, everything went smoothly, Carmela ( Field Sales manager ), Sam ( Site manager ), Jacqueline ( sales office ) all went above and beyond to make our move into our new home as painless as possible, thanks Rob & Sandra
Rob · 9 September 2022
Agent replied · 12 June 2024
We're delighted to hear this, thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotThe Team at Fontwell meadows have been…
The Team at Fontwell meadows have been exceptional especially Janet. We are First time buyers and from the very beginning when we took an interest in buying a property from Dandara the whole experience was made easy by the sales team. Would highly recommend to anyone.
Chloe · 6 September 2022
Agent replied · 12 June 2024
W're delighted to hear that, thank you! We're sure you'll be happy in your brand new, first home!
★★★★★ 5/5
TrustpilotVery friendly customer service
We visited the dandara hazelwood show home today to gather some more information about a new build. Andrea was super friendly and helpful and went above and beyond with advise. The home was absolutely stunning! Thank you very much for your help.
Sophie · 22 January 2023
Agent replied · 12 June 2024
Thank you so much for taking the time to leave a review, Andrea will be delighted with your feedback.
★★★★★ 5/5
TrustpilotDandara's lettings department
Just a few short words to say about Clair and her team at Dandara's Lettings department. I've been dealing with them for quite a few years now and find them to be really helpful, friendly and professional. I've no trouble in recommending them to another tenant or landlord. Thanks again team.
Fulton · 16 November 2021
Agent replied · 12 June 2024
Thank you for leaving such a great review, we're delighted to receive such positive feedback about the team
★★★★★ 5/5
TrustpilotMeet the Builder
What a great idea to Meet the Builder !!! ….. plus meeting our new neighbours at the same time in a comfortable and relaxed atmosphere.It gave us the opportunity to interact and ask questions that were relevant to all of us attending. Emma presented the event along with Andrew from sales and was very informative in guiding us through our new experiences to come. Max the Builder talked us through the build,and gave us an insight on guidelines for property hand overs. Top marks to all involved and I hope this is just the start of good things to come for all of us ! Tony Bettles
Antony · 18 October 2023
Agent replied · 12 June 2024
We're so pleased you enjoyed the event and found it useful. Thank you so much for taking the time to leave a fantastic review. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotKirkliston, Foxhall Gait
I visited your site in Kirkliston and spoke with Lorraine who was extremely helpful, she recommended we visit another site to view the house we are interested in. I popped in to see Lorraine last week where she advised the particular show home would not be ready for another few months I did mention that I was considering a slightly smaller house as the one we are interested in will not be ready until June 2024. She recommended we view the show home in Eskbank to give us a better idea of the size etc and should we rule it out she could possibly arrange a viewing of the house on her site where the keys had recently been handed over. I emailed Lorraine on Sunday to advise after viewing the show home we have ruled it out and I am delighted to say she has now arrange a viewing of her clients house for later this week. I cannot thank her enough, she has truly gone above and beyond
Nicola · 18 October 2023
Agent replied · 12 June 2024
Thank you for leaving such a wonderful review, Lorraine will be delighted with your comments.
★★★★★ 5/5
TrustpilotBoth Brendan and Terri went out of…
Both Brendan and Terri went out of their way to help us with renting our new apartment. They were always available on the end of an email or phone which made the process so easy and enjoyable.
Niamh · 2 June 2023
Agent replied · 12 June 2024
Thank you for your great review, we’re delighted the lettings team were able to help.
★★★★★ 5/5
TrustpilotHazelwood Dandara
Hazelwood DandaraAlanna was incredibly helpful from the outset and gave us all of the information we needed in our house moving endeavours. Alanna is a lovely person and was a pleasure to deal with. Thanks Alanna!
Anonymous · 30 June 2023
Agent replied · 12 June 2024
Thank you so much for leaving such a wonderful review. Alanna will be delighted with your comments.
★★★★★ 5/5
Trustpilot5 star service
I have dealt with dandara lettings when I purchased at new Metropol development and the lettings department were great in dealing with the apartment . I highly recommend Brendan if your looking for a lettings manager . All queries where promptly answered and nothing was too much trouble . Great service
Alex · 28 October 2021
Agent replied · 12 June 2024
Thank you so much for leaving such a great review about the team, Brendan will be really pleased with your feedback.
★★★★★ 5/5
TrustpilotI visited Saxon Park sales office and…
I visited Saxon Park sales office and Kelly was really helpful and knowledgeable. Great show homes and I would highly recommend.
Karen · 3 June 2024
Agent replied · 12 June 2024
Thank you for leaving such a wonderful review, Kelly will be delighted with your comments.
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