Trusted Agent profile · Ashford

Dandara Ashford reviews

4.7

★★★★★ Excellent

1,473 reviews across 1 platform

Land Off Warehorne Road, Hamstreet, Ashford, TN26 2JR

Dandara's office in Ashford, at Land Off Warehorne Road, is rated 4.7 out of 5 across 1,473 reviews on 1 platform.

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Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Millers View - excellent service!

We recently moved into our beautiful new home - The Goodwood by Dandara in Millers View and can safely say that everything has been an absolute dream! Rebecca and Sara have been a great help to us - right from our very first drop-in to “have a look” right through to our final handover.Any questions we had were answered quickly and they both helped to make the whole process feel seamless (which I know can be a rarity when buying a new home!)Thank you both so much!

Kat · 10 June 2024

Agent replied · 12 June 2024

Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.

5/5

Trustpilot

Meadow BanK Property Visit

A very pleasant experience and was made to feel very welcome by Ashley. He responded to my queries in a professional manner and took notes of my particular requestPlease note that after leaving clear instructions that I would confirm my offer on Monday the 10th of June, Dandara allowed another supposedly prospective buyer to put an offer in without informing me. I checked on Friday and was told by Ashley and another Sales agent that this was done by one of their superiors. I think that this is an incredulous story as Ashley stated that he was going to contact me on Thursday night and somehow did not do so. However, the lady sales agent stated that they found out that the property which was on reserve to me has been offered to someone who is going to rent it on the Friday by email. I was shown an alternative property which was not as good as the one which I had initially chosen.I am disappointed and On the basis of this experience, i do not want anything to do with Dandara as I feel that I have been victimised in favour of one of their buddies- It would be great to hear from the supposed superior and receive an apology.

Patrick · 9 June 2024

Agent replied · 12 June 2024

Thank you for your review. We're sorry to hear that you missed out on the property you were keen on, we do hope you find your new home quickly. We are unable to hold properties for customers without a reservation deposit.

5/5

Trustpilot

We have received wonderful care and…

We have received wonderful care and service in the whole process from sales, purchase, moving in and snagging. The quality of our home in North Berwick is far superior to other new build homes we have seen. We would like to single out Nicky and George who have gone above and beyond to provide superior care and knowledge and have made the whole process enjoyable.

Consumer · 30 April 2021

Agent replied · 12 June 2024

Thank you for your wonderful review, it's great to hear that you're so impressed with the quality of our homes and the care you have received from the team.

5/5

Trustpilot

A great experience all round

A great experience all round! Jo and Catherine at Towerlands Park were extremely helpful. Both very knowledgeable with all our (sometimes silly) questions. Would 100% recommend.

JK · 14 September 2024

Agent replied · 25 October 2024

We're sure they weren't silly questions at all, the team are always happy to help with any questions you may have. Thank you for taking the time to leave a review.

5/5

Trustpilot

Shakira was very welcoming

Shakira was very welcoming and took time to take us around the show homes explaining many of the features of the property and the development itself.

Paul · 7 September 2024

Agent replied · 25 October 2024

Thank you for your kind review, Shakira will be delighted with your feedback.

5/5

Trustpilot

Alana Cooper has been so helpful &…

Alana Cooper has been so helpful & knowledgeable from the get go. She really goes that extra mile & there is nothing she doesn’t know about Dandara & the surrounding area. We’re hoping to buy a beech house soon through Alana. I know that she will make everything smooth & seamless.

Emma · 14 February 2023

Agent replied · 16 June 2024

Thank you for your great review! Alana will be delighted.

5/5

Trustpilot

Helen is a Super Star

Helen is a Super StarIt was amazing to deal with Helen and the and the information / advice she was able to provide. She is truly an asset to Dandara

Avish · 30 June 2024

Agent replied · 24 August 2024

Thank you so much for your kind review, we're delighted you're happy with the service you received from Helen.

5/5

Trustpilot

Wallace View

Five star experience from start to finish. We were particularly blown away by the care and attentiveness of the Site Manager, John, who is always on hand for questions and handled our snag list speedily and organised the work during times that suited us. He also continues to follow up to ensure everything is going well which has made the move in process as stress free as can be, allowing us to enjoy our new home in this beautiful new development at Wallace View.

Christina · 23 May 2024

Agent replied · 12 June 2024

We're delighted you're happy in your new Dandara home, John will be delighted with your comments.

5/5

Trustpilot

Hellan was lovely, Ballasala bungalow

Hellan was lovely, so helpful and informative. Above and beyond.Hopefully we can organise things on the mainland and buy a new bungalow for retirement.Many thanks, Paul and Olivia

Paul · 29 July 2024

Agent replied · 24 August 2024

We're delighted to hear you had such a positive experience with the team and we hope to welcome you back soon.

5/5

Trustpilot

Oakwood Place - Shakira

Looking to purchase a new home, and the service received from Shakira has been fab. The standard and quality of the homes at the new Oakwood site look great and can't wait for the showhomes to be open !!

Michelle · 22 December 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave such a great review. We hope to welcome you back to view our show homes.

5/5

Trustpilot

I have dealt with Terri & Brendan

I have dealt with Terri, Brendan and team @ Dandara for many years and I can say hand on heart that they have been fantastic. Always happy to help at any time and go above and beyond at all times. A really friendly and professional team - thank you guys so much 10/10

Simon · 10 November 2022

Agent replied · 12 June 2024

We're delighted to hear this, thank you so much for taking the time to leave a review.

5/5

Trustpilot

Dandara site in Hawkhurst

We visit Dandara site in Hawkhurst. Joe and Elliot were really helpful and professional. Unfortunately none of their available homes were large enough for us, nor had garages.

Lola · 23 July 2024

Agent replied · 24 August 2024

We're so pleased to hear you had such a positive experience but are sorry to hear you didn't find anything suitable. We have more homes coming up at this development so we'll be sure to keep you updated.

5/5

Trustpilot

The Sycamores, Bearsted

Becky, Nadia and Amy in the Sales Office at the Sycamores have been absolutely fantastic regarding the purchase of my New Dandara property. Nothing was too much trouble and they are always happy to answer my random questions! Nicolae the Site Manager has been amazing at helping me with any issues post completion. The Sycamores is a beautiful place to live.

Ben · 22 October 2021

Agent replied · 12 June 2024

Thank you for your review Ben, it's great to hear how happy you are with you new Dandara home and how helpful the team on site have been.

5/5

Trustpilot

We had an absolutely great experience…

We had an absolutely great experience with Dandara and especially the help from Lola Hardy.

Kapil · 22 May 2026

Agent replied · 2 June 2026

We are so pleased to hear about your great experience with Lola - she will be delighted with your feedback. Thank you for taking the time to leave such a great review.

5/5

Trustpilot

I bought a new build home with Dandara…

I bought a new build home with Dandara Isle of Man recently and have experienced great customer service from the beginning to the end of my purchase. despite a delay to my home, stress was kept to a minimum for me by Helen Quayle who gave me weekly progress reports and updates in an honest and friendly and empathetic manner. Ongoingly, any snagging niggles which are to be expected with a new property are dealt with quickly and efficiently. I highly recommend the team

Cas · 10 May 2024

Agent replied · 12 June 2024

Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.

5/5

Trustpilot

Had a great visit at Saxon Park

Had a great visit at Saxon Park. Jo and Kelly were very helpful, they came across super professional and answered our questions very competently.

Hollie · 25 September 2024

Agent replied · 25 October 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review.

5/5

Trustpilot

SAXON PARK

Splendid service and absolutely superb knowledge and professionalism from both Jo and Kelly who form part of an amazing team at Saxon Park, Jo invited us to see a completed home at our appointment to give us a real idea of how our dream home will look, which was highly informative from Jo. Both ladies went beyond their call of duty with regards to guidance in securing our plot thereafter. We have the greatest of pleasure in recommending a home at Saxon Park. Great ladies to work with, you will be extremely pleased. Jacky D and Andrew

Jacky · 8 May 2024

Agent replied · 12 June 2024

Congratulations on securing your new Dandara home and thank you so much for taking the time to leave such a fantastic review.

5/5

Trustpilot

Well done Dandara!

The property was completed on schedule with all requested extras nicely fitted. The kitchen was fully equipped with quality appliances and the whole property beautifully painted both inside and out. The garden was neat and tidy with paths laid and lawns turfed. All we had to do was move in. The sales staff and on-site staff were extremely helpful and easy to deal with and made the purchase a pleasant and stress-free process. We are pleased to say we have found Dandara to be a good and trustworthy firm with exceptional attention to detail.

Mary · 8 May 2024

Agent replied · 12 June 2024

Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.

5/5

Trustpilot

Great customer service

We visited a beautiful bungalow in Balla Isle of Man. Helen was really kind and friendly. We couldn’t have been made to feel more welcome.

Keeley · 2 September 2024

Agent replied · 25 October 2024

We're delighted to hear you had such a positive experience with Helen and hope to welcome you back soon.

5/5

Trustpilot

Claire Lumsley and her team Brendan and their positive efficiency

Claire Lumsley and her team Brendan, Terri & Samantha are very professional, calm and understanding. They have always been there to help and handle the situation well and professionally.They are experienced and capable and they are aware of what they do.I comment them and wishing them all for promotions and best wishes .They are all efficient .Keep it up guys

Rohit · 12 November 2021

Agent replied · 12 June 2024

Great to hear the team have looked after you so well, thank you for taking the time to leave a review!

5/5

Trustpilot

Purchasing my dream home with dandara…

Purchasing my dream home with dandara braintree has been absolutely brilliant. The whole process from start to finish was smooth, they made sure the communication and access was always available and in particular Jo from the sales team was nothing short of great along with the rest of her team in made my purchase that nuch easier and stress free. I also had the pleasure of going over snagging with Adrian the site manager, once again they have taken care of all my initial issues and are always available for further things, once again the level of communication and care has been superb.

Deff · 27 April 2024

Agent replied · 12 June 2024

We're delighted you're happy in your new Dandara home and have had such a positive experience. Thank you for taking the time to leave such a wonderful review, the team will be delighted with your comments.

5/5

Trustpilot

Alanna's support was of top standard

Alanna's support was of top standard, outstanding service throughout my home buying journey as well as advising and guiding me with patience and dedication. Alanna is energetic, dedicated, kind and really cares for her customers, streamlining my hole property acquisition process, can't thank her enough.

Omar · 30 June 2023

Agent replied · 12 June 2024

Congratulations on your new Dandara home! We're so pleased to hear Alanna has been so helpful, thank you for taking the time to leave such a great review.

5/5

Trustpilot

A big thanks to the whole Hazelwood &…

A big thanks to the whole Hazelwood & The Grange Sales Team with a special mention to Andrea. We were supported with the Moving Made Easy policy which was flexible to our circumstances and the current market challenges.

James · 21 December 2023

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you're happy with the team at Hazelwood and that the Moving Made Easy scheme could help secure your new home.

5/5

Trustpilot

NEIGHBOURHOOD WATCH WORK REVIEW. MAKING COMMUNITIES SAFE

My name is Peter New I am a Police Volunteer with the Community Neighbourhood Watch. I cover the Ashford District and especially new build developments. I enrol people into Neighbourhood Watch which helps them stay crime free and importantly free from the fear of crime too. It helps build community cohesion and importantly, as residents move in, it helps provide an additional layer of vigilance and security. Sadly we all know building developments are targeted by criminals at all stages from the first brick laid till the last house completed. With this work you need people to buy into the theory and the practice of this work. On all sites I work on some do from day one others arrive on the journey so to speak. Sometimes sadly after a theft on a site has occurred. It costs nothing to a company or the residents, in fact it is a win win situation. Residents are all on board straight away especially those moving into the area from farther away. With signage provided to residents it shows criminals that the community is as one and they are all looking out for each other. Criminals need to know they are not picking on one isolated family or property but a united community. The real purpose of this mail after that background is to say what an absolute pleasure it has been to work with Joe Stockton on The Pippins site at Hamstreet. From our first meeting to date he got the idea, realised the benefits and played a full and active part of supporting the growth of Neighbourhood Watch for the residents. It has been an absolute pleasure working with him. He is very clearly very good and confident at his job and extremely committed to go that extra mile for everybody and that included me! I know how highly thought of he was by his residents and how highly they speak of him. I can only add to that by way of saying a thank you to him for his commitment, and support to my work in making The Pippins a lovely place to live and raise families. I shall miss Joe as he moves on and forward to his new site. I think it mentioned Hawkhurst. I would be grateful if you could drop him a note or a quick phone call to say a very well done and thank you for his work. Dandara are very fortunate to have such a very bright and talented person in the workforce. Emma, he is a credit to himself and your company.It was a privilege to work with him Thank you. Peter Peter New91725 Peter New Kent Police Volunteer & Community Neighbourhood WatchPlease note the duration of the work was from the first brick laid until the last house sold

Peter · 20 April 2024

Agent replied · 12 June 2024

Peter, thank you so much for your kind words and taking the time to contact us and leave a review. We have passed all your comments onto the team.

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