Trusted Agent profile · Ashford

Aspen Estate Agents Limited Ashford reviews

★★★★★ Excellent

292 reviews across 1 platform

77 Church Road, Ashford, TW15 2PE

Aspen Estate Agents Limited's office in Ashford, at 77 Church Road, is rated 4.8 out of 5 across 292 reviews on 1 platform, including 292 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

292

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Aspen Estate Agents Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Google

I have used Aspen for many years to rent my property out and have always had an effiecient and great service from them.

Nicola · 22 June 2021

Agent replied · 21 June 2024

Hello Nicola, thanks for your kind words. I hope that the new tenants have settled in well. All the best, Keith.

5/5

Google

Happy to deal with a very professional agency At the same time accountablePositiveResponsiveness, Quality, Professionalism, Value

Rakesh · 22 June 2022

Agent replied · 21 June 2024

Hi Rakesh, thanks for taking the time to review our service, I am pleased that you have been happy with the service, given your location overseas, current quarantine and all paperwork done remotely. It went smoothly. Good luck with the move and we wish you all the best in your new home! Keith & The Team.

5/5

Google

They're dedicated and persistent in what they do and always try their best to reassure you.

Alreich · 22 June 2022

Agent replied · 21 June 2024

Dear Alreich Thank You for taking the time to review our service. Good Luck in your new home. James

5/5

Google

Really great, helpful experience with Aspen who were communicative and so kind and helpful through the whole process.

Anna · 16 August 2024

5/5

Google

Helpful and proactive throughout the sales process. The Aspen team were always approachable and professional even when the sales process hit difficulties (for reasons out of their control). They know the area very well and offered sound advice on the sales strategy for our property. They also are very helpful in pushing the completion of the sale through to the last day.

Michael · 23 June 2018

5/5

Google

Very happy with the service I have had from the Lettings team. They are very helpful and professional. Would recommend.

Anthony · 22 June 2021

Agent replied · 21 June 2024

Hello Anthony, thanks for your review. I am pleased that you have been happy with our service over the years. All the best, Keith.

5/5

Google

Excellent customer service, do what they say very professional and excellent follow up and customer contactPositiveResponsiveness, Quality, Professionalism, Value

Helen · 22 June 2021

Agent replied · 21 June 2024

Hello Helen, thank you so much for the lovely 5* Review, I am pleased that you were happy with the service you have received and it was a pleasure finding a tenant for you. Many thanks, Keith & The Team.

5/5

Google

Very helpful and knowledgeable in finding us new tenants for our flat.

Keith · 22 June 2022

Agent replied · 21 June 2024

Dear Keith Thank You for taking the time to review our service. I’m pleased we found you a nice tenant. James

5/5

Google

James from Aspen has been very proactive and helpful in our purchase. I would definately recommend Aspen.

ANAMITRA · 22 June 2021

Agent replied · 21 June 2024

Thank You for taking the time to review our services. It was a pleasure helping you move. Good Luck in your new home and you know where we are if you need us in the future. James

5/5

Google

Excellent service we are very very thankful specially Chris & Sally thanks,PositiveResponsiveness, Quality, Professionalism, Value

Jagir · 22 June 2021

Agent replied · 21 June 2024

Dear Jagir Thank You for taking the time to review our service. We all look forward to working with you again in the future. James

5/5

Google

Everyone at Aspen is very proffesional and friendly. I couldn't recommend them more.PositiveResponsiveness, Professionalism

Alex · 22 June 2021

Agent replied · 21 June 2024

HI Alex, thanks for your 5* Review, I wish you every happiness in your new home, Keith and team.

5/5

Google

Great service. Helped us with our letting needs and will highly recommendPositiveResponsiveness, Professionalism

Noah · 22 June 2021

Agent replied · 21 June 2024

Thanks Noah - I am pleased that you were happy with our service during your time in your rented property. I wish you well with your onward move and good luck in the future. Keith & the team.

5/5

Google

Great customer service, extremely attentive and made what can be a stressful time smooth sailing.

Charlie · 22 June 2020

Agent replied · 21 June 2024

Thank you, Keith & The Team

5/5

Google

Highly professional, honest and reliable service. Just what you need!

Andrew · 22 June 2021

Agent replied · 21 June 2024

Hi Andrew, thanks for the 5* review, it means a lot! Glad that your tenant has settled well and here's to a long and happy tenancy, Keith & The Team.

5/5

Google

pleasure to deal with from start to finish

Macy · 22 June 2021

Agent replied · 21 June 2024

Thanks for your 5* Review. Keith & The Team

1/5

Google

They are very slow to pay Landlords their rent at times. Sometimes 3 weeks late or more.

Hneil571871 · 22 June 2023

5/5

Google

I am highly impressed with the level of service rendered by Aspen during my purchase, they offered a professional service through out. Highly recommended.

Ezekiel · 23 June 2018

5/5

Google

Professional sales team who went the extra mile to make my sale. Recommended.

Philip · 23 June 2018

5/5

Google

Very easy to deal with, great people.

Matt · 24 June 2014

5/5

Google

Rating only, no written review.

Oksana · 25 September 2024

Agent replied · 21 June 2024

Dear Oksana Thank You for taking the time to review our service and for the kind words about Clayton. I know it was difficult at times but it has been a pleasure helping you with your sale. All the best of luck for the future. James

5/5

Google

Rating only, no written review.

Ourania · 23 March 2024

Agent replied · 21 June 2024

Thank You for taking the time to review our service. We truly appreciate your feedback and thank you for choosing Aspen Estate Agents!

5/5

Google

Very good!

Toby · 23 March 2024

Agent replied · 21 June 2024

Thank You for taking the time to review our service. We truly appreciate your feedback and thank you for choosing Aspen Estate Agents!

5/5

Google

Rating only, no written review.

Emilia · 25 February 2024

Agent replied · 23 August 2024

Thank You for rating our service. We truly appreciate your feedback and thank you for choosing Aspen Estate Agents!

5/5

Google

Very helpful

Callum · 22 February 2024

Agent replied · 21 June 2024

Thank You for rating our service. We truly appreciate your feedback and thank you for choosing Aspen Estate Agents!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Aspen Estate Agents Limited Ashford

Has Aspen Estate Agents Limited won any awards?

Yes. In The Trusted Agent 2026 awards: Aspen Estate Agents Limited, Ashford won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Aspen Estate Agents Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.

What do you need help with?
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