Trusted Agent profile · Ashfield
★★★★★
130 reviews across 2 platforms
36a High Street, Hucknall, Nottingham, NG15 7HD, Ashfield, NG15 7HD
Part of Martin & Co, see every office.
Martin & Co's office in Ashfield, at 36a High Street, is rated 3.2 out of 5 across 130 reviews on two platforms, including 57 Google reviews rated 4.7.
Every review we hold for the Ashfield office, from every platform, shown as written. First names only.
1/5
TrustpilotWas really interested in a property…
Was really interested in a property viewing, emailed 2x, rang 3x, no answer whatsoever. Filled out the questionnaire, no answer. When you try ring, you get passed to an AI agent who can’t help, so I ask for a human, upon that request, I get hung up on.
1/5
TrustpilotIf i could give 0 stars I would
If i could give 0 stars I would. My husband and I have rented a property through this agency for 1y and 4 m and for this period it was obvious that they care only for your money.
5/5
Trustpilotagents martin and co friendly and well…
agents martin and co friendly and well organized , also fair house pricing and advised all way through selling process , would recommend to anyone for a smooth transaction in to days market
1/5
TrustpilotWent to a viewing a property in…
Went to a viewing a property in Whiston, incredibly dismissive and rude letting agent who couldn't be more disinterested if he tried.
5/5
GoogleI recently dealt with Hilda at Martin and Co for a property I was looking to buy. Unfortunately I didn't buy the property in the end due to other offers but I just wanted to leave a review to say how good the whole service was. I was always kept in the loop with what was going on and I never once had to ring for an update. Hilda was professional, polite and knowledgeable from start to finish. Out of all of the estate agents I have dealt with so far with viewing and making offers for properties, Hilda has by far been the best. I highly recommend her and Martin & Co in Hucknall!PositiveResponsiveness, Professionalism
1/5
TrustpilotLeft waiting outside.
Let me turn up for a viewing. Lied saying they were on their way., Then lied to say it was cancelled and I was notified. Couldn’t prove I was notified or that they even tried.
1/5
TrustpilotWould give 0 or negative rating but…
Would give 0 or negative rating but unfortunately 1 is the lowest I can give. The flat was given to us without any in person viewing ( I had to accept it because I was relocating from another city). It was dirty and seems like they put little effort in cleaning the flat before handing over.
5/5
TrustpilotExcellent and Professional
Kerri was fantastic on my first viewing and arranged a second viewing really quickly when requested. Kerri was very professional throughout.
1/5
TrustpilotIntrusive and Tone-Deaf Marketing
I’ve had unsolicited flyers from this estate agent put through our letterboxes, even though there’s a clear “no junk mail” notice for the building. What’s more, they’ve somehow got into the block and delivered them inside, ignoring that notice completely.
1/5
TrustpilotI would not recommend this company to…
I would not recommend this company to anyone trying to rent , I was second to view a property in Warminster then just called again to be told there is no longer any viewings.
2/5
TrustpilotIt seems Martin and Co like other…
It seems Martin and Co like other estate agents are making it difficult for anyone on benefits.
4/5
TrustpilotIgnore tenant smears
I’ve worked with many Martin & CO’s and they’re really good despite the tenant venting seen on this site. Ignore tenants moaning. It’s fashionable to weaponise negative reviews against businesses these days. Rents increase, tenants leave properties dirty. Get over it.
5/5
TrustpilotGreat to deal with
Great to deal with, very smooth process throughout the sale of my property, kept me updated along the way. Would deal with again
1/5
TrustpilotPoor experience
We never had a single issue with this agency for three whole years. Regular property inspections were carried out every six months, we kept the house in good condition, paid rent on time without fail, and thoroughly cleaned the property the day before returning the keys.
5/5
GoogleWe could not recommend Martin & Co more highly as an estate agent. We recently sold our house with them and also bought our new property through them too. It was out first sale and Ian guided us through every step of the way. He was professional, helpful and went above and beyond to ensure both the sale and purchase ran smoothly. They are the cheapest estate agent in Hucknall to sell your property with, but were by far the most professional and knowledgeable. We had dealings with other agents in Hucknall who we found to be very patronizing unresponsive so Martin's were a breath of fresh air. Ian was with us every step of the way from the valuation through to sale negotiations, then he found us our new property before it went to market and followed through on all the sales progression personally. The process would have been infinitely more stressful without him as it was a huge chain with many complications, but he was never too busy to offer advice and support. I'm not exaggerating when I say that this was the best money we spent in the entire process of moving house. Thank you so much, we will be forever grateful to you for our forever home!
5/5
TrustpilotMoved into my new house
Moved into my new house. Application process was fast and simple. Huge thanks to Ellie and Cai for all their help!
5/5
GoogleGreat service from Rowan and her team. It has been a pleasure to deal with Rowan at Martin & Co. Rowan found me a buyer for my property the day it went live on the internet, 3 days later my house was sold. The communication and process has been really smooth, I've been kept well informed on what's happening with regular updates. I would recommend Rowan's services to my friends and family so anyone wishing to buy or sell a property just head to Martin & Co in Hucknall. Thanks again
5/5
GoogleAbsolutely fantastic, professional service by Courtney and Tracey, very friendly.. made me feel at ease quick turnaround from the first phone call... And with references within the week, I'm in my new home with a lovely starter pack from them. Great team work ... Highly recommend this Letting agent.Thank you again.
Hi Anji, thank you for your review and we hope you are settling in well to your new home! Martin & Co. Team
1/5
TrustpilotUnhelpful, unprofessional, unreliable
I've put a star, but they don't deserve any!
1/5
TrustpilotDon't go with these crooks
If you have a house to sell, don't go with these crooks! You'll regret it!
5/5
GoogleI have been working with Romey the past few weeks and she has been excellent. She has been so supportive and patient with all the things that have come up. Martin & co have been a great agency to work with but I can not praise Romey inpaticular enough for everything she did.
Hi Madeleine, thank you so much for your review, we're glad to hear you had a great experience with the Hucknall office!
1/5
TrustpilotA systemic pattern of gross negligence
A systemic pattern of gross negligence, unauthorised charges, and regulatory evasion.
5/5
TrustpilotI’m very grateful to Tonia Pool for her…
I’m very grateful to Tonia Pool for her prompt and efficient help in resolving the heating and hot water issue.
5/5
GoogleWe have recently brought a house through Martin & Co Hucknall and were so impressed with the level of service we received we are using their fully managed serviced to let out our previous home. Rosie and team are all very friendly, extremely helpful and very quick at getting back to any enquiries! Highly recommend to anyone looking for a estate agent whether for buying/selling or renting.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Ashfield office has 130 reviews across two platforms: 57 on Google, 73 on Trustpilot (across the whole business).
Martin & Co Nottingham Hucknall is rated 3.2 out of 5 across all 130 reviews, and 4.7 out of 5 on Google from 57 reviews.
Martin & Co Nottingham Hucknall, 36a High Street, Hucknall, Nottingham, NG15 7HD, Ashfield, NG15 7HD.
