Every review we hold for the Ashby-De-La-Zouch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery impressed with team of Liz, Sam & Kieran throughout the conveyancing process from initial purchase through to final exchange of contracts.
All issues were answered in a very professional manner and
prompt to reply with very good communicational skills.
Would recommend Royston & Lund Estate Agents very highly.
Graham · 25 July 2023
★★★★★ 5/5
FacebookGreat service and excellent advice from Steve and the R&L team, especially Samantha who went above and beyond to keep us updated on the progress of our sale.
Steve · 22 July 2017
★★★★★ 5/5
FacebookI have been very pleased with the service from Royston & Lund for the sale and purchase of my new house. Special thanks to Val, Samantha and Liz
Alanna · 15 January 2017
★★★★★ 5/5
FacebookNatasha in the West Bridgford office is a fantastic asset to the company. Even though my sale fell through just before the final furlong, she did everything she could (and more) to help and always kept me informed.
Jan · 6 November 2019
Agent replied · 22 February 2025
Thank you for your kind comments and we will look forward to working with you again in the future😊
★★★★★ 5/5
FacebookExcellent service! So kind and supportive, i sold my house very quickly and easily! Thanks to Samantha Simkins, she's so nice!!
Hank · 3 March 2020
★★★★★ 5/5
FacebookLovely staff, really helpful, always on the end of the phone when I needed them! Big thanks to Matt in particular, cheers!
Charlie · 14 July 2017
★★★★★ 5/5
GoogleCouldn’t fault them, from start to finish all the staff were helpful and patient.
As first time buyers we didn’t really know much about the process of buying a …
Jade · 16 April 2024
★★★★★ 5/5
FacebookMy wife and I recently used Royston Lund to sell my parents house in a southern suburb of Nottingham and they were - by a VERY long way the best we have ever used. And we have used many, many estate agents both in the UK and France. None, however, have come close to Royston Lund for their professional, friendly and effective service - we recommend them without reservation.
Robert · 20 March 2017
★★★★★ 5/5
GoogleWe had an excellent viewing with Kieran, he was the most knowledgeable, polite and honest agent we met. Very helpful and fantastic communication.
Hannah · 13 June 2024
★★★★★ 1/5
Facebook2 months of waiting for Royston Lund to let a 3 bed property in central West Bridgford and still waiting. Very few viewings, plenty excuses though.
Ricky · 13 February 2020
Agent replied · 22 February 2025
Hello, sorry that you have felt it necessary to raise your upset here. I understand this stems from the fact that so far your landlord has been unable to release you from your tenancy at your request. Our agency and your landlord will continue to market the property to achieve a tenancy application that the landlord authorises us to proceed with. We will continue to keep you informed of any progress with this. Kind regards R&L
★★★★★ 5/5
GoogleHad the pleasure to view a few properties in the ashby area, kieran was the first we viewed with in his first week and he was great a credit to your buisness,
Jason · 25 July 2023
★★★★★ 5/5
GoogleExcellent job selling our house.
The director Alex turned up for the first meeting, was polite, professional, but …
Alex · 16 April 2024
★★★★★ 5/5
FacebookHighly recommend, thanks for all your hard work and dedication selling our house in very tricky and unprecedented times!!
Holly · 1 October 2020
Agent replied · 22 February 2025
Thank you for your review - we were delighted to be able to help you! 🙂
★★★★★ 5/5
GoogleFantastic service. Amazing marketing imagery for the sale of our home. Sold in quick time too!
Leo · 16 April 2024
★★★★★ 5/5
GoogleRoyston and Lund! Very good communication, keeping me updated daily about a property I was interested in. Kieran very polite, helpful and professional in his role.
Wendy · 24 August 2023
★★★★★ 1/5
FacebookSend emails right before they shut for the day.
Actively ignore questions you’ve asked in emails.
Difficult on the phone when trying to get contact details for our landlord.
Tried to charge us £140 to replace two grill pans on checkout of our rented property that we were in for 4.5 years.
Amy · 28 August 2018
★★★★★ 5/5
FacebookGreat service , the whole process was very smooth and professional .
Jillian · 22 August 2020
Agent replied · 22 February 2025
Thank you! We're really pleased it went so well for you 🙂
★★★★★ 5/5
GoogleSamantha, Liz, Lindsay and Kieran have been fantastic to deal with. A great team who are brilliant at their jobs. Would highly recommend.
Laura · 20 June 2023
★★★★★ 5/5
GoogleThe team at Royston and Lund were amazing with our property sale. Assisted at every stage and always happy to help. Highly recommended
Karen · 20 June 2023
★★★★★ 1/5
GoogleVery poor customer service in the Ashby Branch. Amateur set up, extremely unprofessional.If I could give them one star I would.
Kev · 20 June 2023
★★★★★ 5/5
GoogleBrilliant team sold my house within a week.
Michelle · 16 April 2024
★★★★★ 5/5
FacebookWe received a very professional service from Royston Lund from our initial enquiries and viewing into the area through to purchase etc. Sam and her colleagues were a great at keeping us informed and returning our calls and queries promptly and efficiently. Would highly recommend!
Giacomo · 14 July 2017
★★★★★ 5/5
GoogleBig thanks to all the team! Professional from start to finish 👌🏻 …
Ollie · 25 July 2023
★★★★★ 5/5
FacebookWe have been very impressed by the service we have received from Royston and Lund, from start to finish of the sales procedure. Completely professional but friendly and human too.
Penny · 18 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.