Every review we hold for the Ashby-De-La-Zouch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe staff were always friendly and polite. If it was not possible to immediately answer a query they would always promptly call back. Despite being the property buyer (and so not directly employing John German) they were far more efficient and urgent in seeing to completing the purchase than my own mortgage advisor or conveyancer. I would highly recommend John German Ashby.
Alastair · 16 April 2017
Agent replied · 16 June 2024
Thank you so much for taking the time to leave a review and for your recommendation. The team are delighted you had a positive experience with us and would be more than happy to help again. All the best from everyone at John German Estate Agents.
★★★★★ 4/5
GoogleJust visited the site to see details of a friend's house which is on the market, as a matter of general nosiness. They did sell our house some years ago: 4 days from going on the market to agreeing a deal, which then successfully went to completion.
Doc · 16 April 2022
Agent replied · 16 June 2024
Thank you for your great review! Wishing you all the best from Team Ashby...
★★★★★ 5/5
GoogleJohn German were great from initial viewing to handover of keys on completion. Thanks to the team for making it so easy.
James · 16 April 2024
Agent replied · 16 June 2024
Dear James, thank you for your positive feedback. We are so pleased you had a positive experience with our sales team. Warm regards, John German Ashby
★★★★★ 5/5
TrustpilotWonderful
Wonderful, professional from Simon calling to value all the way through the process we were kept informed and we could get hold of any information we needed. John German Barton under Needwood branch and all the people in the process you made a very difficult time very easy so thankyou
Janet · 14 June 2024
★★★★★ 5/5
GoogleIan and he’s team were excellent and made the buying process a pleasure. Would highly recommend there services.
Gary · 16 April 2024
Agent replied · 16 June 2024
Thank you for your 5-Star review and delighted to read that we made the buying process 'a pleasure'. Always amazing to read reviews about individuals so thanks again - Andy Jones / Director.
★★★★★ 5/5
GoogleJohn German were absolutely brilliant and worked extremely hard to get the property sold.
Thank you!
Steven · 16 April 2024
Agent replied · 16 June 2024
Thanks for the 5-Star review Steven. Great to know we helped sell your property and all the very best - Andy Jones / Director.
★★★★★ 5/5
GoogleFriendly, professional, speedy, IT enabled. It was very easy,
Ralph · 16 April 2024
Agent replied · 16 June 2024
Thanks for your 5* review Ralph - it was a pleasure dealing with you and helping you move to your new rental home. Many thanks Tracey Glenn, Lettings Director
★★★★★ 1/5
GoogleImagine how horrified we are today to find that our daughter and granddaughter are homeless after John German informed us 15 hours before the arranged moving time that the property my daughter was due to rent was being taken off the rental market by the landlord and being placed on the sales market instead. This after being assured that all was well and her arranging completion dates around their advice to move out of her sold property. They have shown no sensitivity or concern. Avoid them at all costs if you value your well being and expect to receive good customer service.
Richard · 16 April 2014
★★★★★ 5/5
GoogleFriendly staff, good service, many thanks
Deb · 16 April 2024
Agent replied · 16 June 2024
Thank you for your 5-Star review. Delighted we offered good service and we wish you all the best - Andy Jones / Director.
★★★★★ 3/5
GoogleSome members of the John German Ashby de la Zouch team do brilliantly and try very hard whilst others much less so. I had good cause to complain about the sales progressor and this was dealt with quickly, assigning a very diligent person, Lizzie Hale, as my lead contact. From this point onwards, I was always kept informed of the sales progress.
Lee · 16 April 2022
★★★★★ 5/5
GoogleThe service we have received has been excellent! good feedback and vetting of potential buyers before arranging viewings to ensure no time wasting. Very friendly service and quick results.
Steve · 16 April 2021
Agent replied · 16 June 2024
Dear Mr Parker, What a fantastic review! Thank you so much for taking the time to leave such wonderful comments. I will be delighted to pass this on to David, Lizzie, Henry and Lara-Beth at the Ashby office. Thank you again!
★★★★★ 5/5
GoogleI have used other local estate agents in the past, but John German have been the most efficient by a long way. They kept me well informed throughout the process. I would not hesitate in recommending them. Paula.
Paula · 16 April 2016
Agent replied · 16 June 2024
Hi Paula,
Thank you for your review, we are so pleased you were happy with our service and we would be more than happy to help you again in the future.
Best wishes from all the team at John German Estate Agents in Ashby
★★★★★ 5/5
GoogleGreat Customer Service at John German. Our property was only on the market for 7 days before we had sold and within 8 weeks we had moved into our new house. Have recommended to friends and family.
Elaine · 16 April 2017
Agent replied · 16 June 2024
Thank you so much for taking the time to leave us a review. We're pleased you were happy with our service and wish you all the very best in your new home. If you have any family or friends that need assistance with moving home in the future we'll be delighted to help. From all the team at John German.
★★★★★ 5/5
GoogleThe 'Lovely Lizzie' 'Dippy Dave (Lynne)' and Peter the Great are the team to trust.....all beautiful people.....believe me .....I was their well satisfied client!!! Four star nothing - 5 star everything.
Brian · 16 April 2017
Agent replied · 16 June 2024
Brian, thank you so much for taking the time to leave this great review and for your recommendation. The team (great new aliases btw, Peter loves his!) are delighted you had a positive experience with us and would be more than happy to help again. All the best from everyone at John German Estate Agents
★★★★★ 2/5
TrustpilotWrong tenant and atrociously managed
Wrong tenant and atrociously managed. At least John German collected the rent and that's about it.
James · 24 August 2024
★★★★★ 5/5
TrustpilotMassive thanks to the Derbyshire…
Massive thanks to the Derbyshire team.Izabel Glenn and Tracy Glenn you are amazing.Thank you for your patience we have a home because of your guidance.
Thenjiwe · 7 January 2024
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐
Olexius · 5 June 2026
★★★★★ 5/5
GoogleHelped immensely securing the house of my wife's dreams: and if she's happy then I'm happy. Thankyou so much to Lizzie and her colleagues.
Ryan · 16 April 2021
★★★★★ 5/5
GoogleRating only, no written review.
Terence · 16 November 2025
Agent replied · 16 April 2026
Thank you Terence for your 5* review, this is really appreciated for the Ashby team , with kind regards Sarah Hill Sales Director
★★★★★ 5/5
GoogleRating only, no written review.
Michaela · 16 October 2025
Agent replied · 16 April 2026
Dear Michaela , thank you for your 5* review , the team will be delighted to see it . We wish you all the very best in your new home with kind regards Sarah Hill Sales Director
★★★★★ 5/5
GoogleCan't speak highly enough of the staff and service. Always helpful and kept us informed throughout.
Dave · 16 April 2017
★★★★★ 4/5
Googlegreat service, followed up straight after viewings
Teresa · 18 June 2018
★★★★★ 4/5
Googlegreat service, followed up straight after viewings
Teresa · 16 April 2018
★★★★★ 5/5
GoogleRating only, no written review.
Kym · 17 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
