Howkins and Harrison Ashby-De-La-Zouch reviews

★★★★★ 5/5

Trustpilot

Excellent team work from my managing agent

Howkins and Harrison are my managing agent. The tenant vacated, and we reviewed the property and planned a refurb, including new cooker. They had their trades people and contacts. We worked together, agreeing prices etc. Everything went smoothly and according to plan. On the first week after completion they had found a new tenant, paying an increased rent. Excellent work. Thanks go to Mark, Javed and Evie.

Michael · 30 June 2022

★★★★★ 5/5

Trustpilot

Drew is absolutely fantastic.

Drew is absolutely fantastic.A credit to the company. Everything is explained clearly and efficiently and he answers all questions you have with confidence. All promises are followed through and quickly at that. Genuinely a lovely guy and has made the experience with the company spot on.

Holly · 8 March 2024

★★★★★ 5/5

Trustpilot

Fabulous team at northampton branch…

Fabulous team at northampton branch David has sold several properties on our behalf always being our advocate and keeping us appraised and advised during each step of the process always available and responsive. Would not use any other estate agent thank you David and team

Of · 23 March 2024

★★★★★ 5/5

Trustpilot

Alex was very helpful as he listened to…

Alex was very helpful as he listened to me and promised getting back to me as soon as possible. Guess what, he did after 5mins with good news of getting a new machine. Thanks to Alex.

Eddy · 30 August 2024

★★★★★ 4/5

Trustpilot

Excellent customer service

We were recommended Howkins and Harrison by friends. All appointments made were kept and our agent Javed went out of his way to make sure the property was marketed in good time in order to secure the right tenant. The photos and description of the property were good and we had a tenant within 2 weeks of marketing the property.

Andy · 16 February 2023

★★★★★ 5/5

Trustpilot

Quick response to issues

Alex has been really quick to respond to my emails and has been in contact with the landlord and contractors regarding two issues that i raised. Highly recommend Alex and Howkins & Harrison. Far better than another agency that we deal with!!

Katharine · 1 May 2024

★★★★★ 3/5

Trustpilot

Purchase of a house:

Purchase of a house:Generally we have low opinions of estate agents, so its very brave of this agent to ask for our review! This is our personal experience for this purchase, so might not reflect everyone else's experience of this agent. We have made 4 purchases and 4 sales so have some relevant experience in this arena.Positives: For the offer process and after our offer was accepted the office team were brilliant, very helpful and prompt in answering enquiries, this continued right through until exchange - in this area we would have provided 4 maybe 5 stars without hesitation except for a big issue. On final our inspection the house was found to have massive hole in the floor, we were not told about this although it was known about. When we tried to renegotiate the agent was rather rude, which let down the scoring here.Negatives: What let everything down was the viewing experience. The person (although pleasant) sent to conduct the viewing had, or offered no information whatsoever about the property. As an potential customer this left us with the thought "if we had paid for this agent to sell OUR house would we be happy?" as there was no "Upselling" or attempt to "sell" the property and obtain the highest possible price. So as a selling agent we think there is room to improve. On the final viewing (when we found the hole in the floor) we were met with a similar negative experience, feeling fobbed off and been a nuisance.Secondly the house was marketed well before is was legally ready to sell, resulting in a long delay in the purchase. The house Title was not correct, the vendor did not have the right authority to sell and there was a charge (mortgage) on the property that was not revealed until the last minute. Therefore as an agent they should have applied proper checks and advised the seller and purchaser of this at an early stage.Summary:If you are a buyer then you will find an average agent so not a problem, and you might get a good deal as there is no "up-selling" going on! But you have to take a big leap of faith all is well and do a lot of homework yourself. Don't expect a car salesman's welcome and charm at the property either! As a seller we would probably ask them for a valuation, but would be really insistent we would be paying for them actually do the salesman's part in the "selling of our house" before using them as a selling agent.As we first said, this was our experience and might be unique, so give them a try but make sure you are clear on what you expect.

M&S · 18 September 2018

★★★★★ 5/5

Trustpilot

I have just sold my house with Howkins…

I have just sold my house with Howkins & Harrison and I have no doubts in highly recommending them to anyone who needs to sell their property. Trust me, they are not like the "usual" estate agents. The continued care and attention that I was given throughout the process of buying and selling was second to none. Not only do you get support from them individually, all the team are happy to help. Messages are received and responded to immediately. The attitude of the staff is impeccable. If you have a problem, a need or just reassurance, there is always somebody at hand to give that. Their knowledge and professionalism is first class, but, I believe, more importantly, they really do care. They are always on hand to speak to solicitors and other agents in the chain. Buying and selling houses is very high on the list of stresses of life but having Howkins & Harrison there for guidance and support is vital! I have to mention Michael Cruickshank who introduced me to Howkins & Harrison and took fabulous photographs of my property. Thank you so much Michael. Christopher Ollerenshaw was my main contact and he is the sweetest, kindest and the most professional man to have look after you when selling your property. Julie Tavinor was brilliant and always reassuring and, of course Ann who made my brochure look amazing. I'm sorry if I have forgotten to mentioned anyone else, and thank you again to the whole team. You've made the process of my move so much smoother, and I cannot thank you all enough. Finally, anyone thinking about selling their property, it is an absolute must that you contact Howkins & Harrison first.

Ley · 4 July 2018

★★★★★ 5/5

Trustpilot

Above and Beyond

I am in the process of purchasing a property that Howkins and Harrison had up for sale.I cannot speaking highly enough of one member of staff that has gone above and beyond for me to get this sale completed.After being off for two weeks she came back and I called her at 9-15 on the morning of her return by lunchtime she had the answers that I had been waiting for over a month for my solicitor to get!!She literally set too until she got the answers. She also helped to sort the completion date as again the solicitor was getting no where!She was constantly in contact with me to keep me updated.I highly recommend the excellent work that Angie did for me and she is truly a valuable asset to Howkins and Harrison’s.

Suzanne · 4 October 2024

★★★★★ 5/5

Trustpilot

Issue resolved promptly and with friendly service

A small but annoying problem at my property was brought to my attention by Jackie Johnston. Jackie was fast and efficient in communicating with me and resolving the issue - I was impressed by her service!

Mrs · 30 July 2024

★★★★★ 5/5

Trustpilot

A huge thank you Jackie Hazell

A huge thank you to Jackie Hazell and all the team at Ashby branch who steered me through selling my uncle's house as his attorney. They were familiar with the situation and helped me every step of the way with their reassuring professional manner. I felt that I was in safe hands.

Mrs · 31 August 2023

★★★★★ 5/5

Trustpilot

H&H Alex

Alex from H&Hi would just like to say thank you to Alex for great support with my rental property and dealing with any issue promptly great job would recommend thank you ALEX

Imran · 3 October 2024

★★★★★ 5/5

Google

Couldn’t recommend Matt and Jackie enough at howkins and Harrison! I brought my house from them 4 years ago and recently sold with them again. They make it real easy from start to finish 10/10 thank you both and sorry for being a pain !

Charley · 10 June 2025

★★★★★ 5/5

Google

My mum recently purchased a property via Howkins & Harrison. Excellent service, sales team were great especially Jackie who kept us informed through the whole process.

Martin · 17 December 2025

★★★★★ 5/5

Trustpilot

Friendly, helpful, and warm - thank you!

Having found ourselves in scary circumstances after our landlords decided to sell, we have dealt with many Estate Agents in the last five weeks. I can say - hands down - that the people at H&H have been amazing, and treat you like humans not just numbers. Special thanks to Lou & Kelly, who are quick to reply and resolve any worries. Honestly...if you need an Estate Agent, I couldn’t recommend them highly enough.

C.E · 2 October 2020

★★★★★ 5/5

Trustpilot

Friendly, helpful, and warm - thank you!

Having found ourselves in scary circumstances after our landlords decided to sell, we have dealt with many Estate Agents in the last five weeks. I can say - hands down - that the people at H&H have been amazing, and treat you like humans not just numbers. Special thanks to Lou & Kelly, who are quick to reply and resolve any worries. Honestly...if you need an Estate Agent, I couldn’t recommend them highly enough.

Mossie · 2 October 2020

★★★★★ 5/5

Trustpilot

Highly recommend H&H

I highly recommend H&H. Very friendly and efficient.Jackie is a star-always going the extra mile and I believe without this completion would not have happened when it did. Thank you so much - I am loving my new home.

Shirley · 29 May 2024

★★★★★ 5/5

Trustpilot

Excellent customer service

I rented a property and Lisa dealt with the whole process. Lisa could not have been more helpful, she made the whole process so quick and simple for me. Definitely recommend

Laura · 18 March 2026

★★★★★ 5/5

Trustpilot

Lutterworth Office

We cannot thank Deborah, Beth and Ali enough for their outstanding service and commitment in selling our home and finding our new one. From start to finish the team worked together to provide a friendly yet faultless professional service often responding in the evenings and weekends keeping us up to date every step of the way. Thank you!! Janine and Mark

Janine · 29 October 2022

★★★★★ 5/5

Trustpilot

Great to work with … Lisa was extremely…

Great to work with … Lisa was extremely knowledgeable about the local lettings market and went out of her way to make sure that we understood the whole process.

Ian · 6 November 2024

★★★★★ 5/5

Trustpilot

Howkins and Harrison are great.

A good efficient sales process. The post offer service was excellent. At least once a week I was informed of the progress of my buyer and their buyer. There was regular chasing of all professionals including lawyers, estate agents and mortgage brokers. Deborah Gray of Howkins was a star. The process would have taken far longer without her chasing.

GR · 4 January 2023

★★★★★ 5/5

Trustpilot

The Wonderful Alison and Deborah. Would just like to thank everyone from…

Would just like to thank everyone from H&H in Lutterworth, particularly Alison and Deborah. My husband and I received an outstandingly fast and professional service, which was no mean feat as it was right in the middle of the Covid restrictions. But I would especially like to comment on their friendliness and how much they put us at ease. Thank you guys. You made buying our dream home even more magical

Donna · 12 May 2021

★★★★★ 5/5

Trustpilot

I would like to thank Howkins &…

I would like to thank Howkins & Harrison and Javed Rahman in particular for their professional service. Javed helped with everything. Both in finding the best property option and in designing documents. Everything was done quickly, well and professionally. I am very happy with my new place of residence. Javed also quickly and professionally resolved business matters (household matters) Definitely recommend Howkins & Harrison to his friends and colleagues. Thank you.

Indra · 7 May 2021

★★★★★ 5/5

Trustpilot

I have been renting a flat via Howkins…

I have been renting a flat via Howkins and Harrisons for more than a year now. Alex Eldred has been exceptional with his customer service. He responds very quickly, and with the right answers.

Joseph · 10 August 2024