Every review we hold for the Ashby-De-La-Zouch office, from every platform, shown as written. First names only.
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5/5
TrustpilotWould just like to say that we haveβ¦
Would just like to say that we have received an amazing service from Howkings and Harrison rugby but in particular Iβd like to say a huge thanks to Jenny ponder your help and understanding and much needed direction in regards to our house sale has been above and beyond and Iβd like to add that I would recommend Howkings and Harrison to anyone looking to sell ect and after hearing you will soon be leaving for retirement I wish you every happiness in your future and a huge Thankyou for all you have done for us π
Karl Β· 20 March 2021
Agent replied Β· 13 June 2024
Thank you Karl.
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5/5
TrustpilotDiligent, firendly and helpful.
The staff at Lutterworth Branch in particular Ali & Beth, they were diligent, friendly and helpful all the way through the sale. Where necessary they were proactive with others involved to ensure things kept moving. Phone calls were taken and calls returned as promised and they took time to understand factors unfamiliar to them in that I was buying in Scotland where procedures are different.
Margaret Β· 10 March 2023
Agent replied Β· 13 June 2024
Thank you Margaret!
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5/5
TrustpilotFantastic Agents!
Cannot recommend Howkins and Harrison more! Latest viewing by Alex Eldred was smooth and easy (even got to recommend some paint for his new house, Homebase, Wood Shavings!!) Lovely team, always welcome back for coffee :)
Tanya Β· 15 November 2024
Agent replied Β· 23 December 2024
Thank you!
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5/5
TrustpilotBoth Lisa and Nikki were so helpful andβ¦
Both Lisa and Nikki were so helpful and professional during the arrangements for my tenancy. They did exactly what they said they would do and also followed up when they said they would. I really couldnβt have asked for more from this team. I would have no issues at all dealing with them again and would highly recommend them to you.
Mandy Β· 1 July 2023
Agent replied Β· 13 June 2024
Thank you for leaving us a kind review, Mandy. We are glad we could help.
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5/5
GoogleFrom start to finish our experience with Howkins and Harrison Ashby De la Zouch was fabulous. We felt looked all the way through and nothing was ever too much trouble. Matt helped us through all of the process and was professional, quick with responses and just wonderful, we canβt thank him enough for everything he did for us with our first time home. Thankyou so so much.PositiveResponsiveness, Quality, Professionalism, Value
Emily Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you for your kind review.
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5/5
TrustpilotGreat interaction with Drew
I have had the best interaction with Drew who has been managing the property that I am in .. a few challenging conversations however Drew has been very honest, considerate and taken on board my concerns and acted on them with the best interest for all concerned. Thank you β¨
M Β· 7 March 2024
Agent replied Β· 13 June 2024
Thank you!
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5/5
TrustpilotThat there in safe hands with this company
Cannot thank Lisa swinnerton enough for all she has done and continues to do for me in helping me secure my tenancy. Lisa went above and beyond to help me. Would highly recommend Howkins and Harrison and if you get the pleasure to deal with Lisa youβre in safe hands.Lisa is an asset to this company.
Faye Β· 23 October 2023
Agent replied Β· 13 June 2024
Thank you for your lovely review, Faye. We are so glad Lisa could help with securing your tenancy.
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5/5
TrustpilotViewing with Jenny Ponder
Just wanted to leave a comment on how amazing our experience has been so far. My husband and I viewed a property with estate agent Jenny Ponder on 30th October. Unlike many viewings we have had with other estate agents, Jenny was so friendly , honest and super enthusiastic from the get go. Often our experience has been that we almost felt we were an inconvenience to the estate agent that was showing us round - but not with Jenny. She is passionate and was extremely respectful in her service to the vendor too - it felt very personal. Jenny said she would keep in contact with us throughout the day (which she did), she called when she said she would and she was organised, professional but totally approachable and friendly. We have been lucky to have had our offer accepted and will hopefully deal with Jenny throughout!
Sarah Β· 1 November 2020
Agent replied Β· 13 June 2024
Thank you for taking time to write this review!
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5/5
TrustpilotExcellent Customer Service
Having recently purchased a property in Potterspury from H & H, I was taken by their friendly and personable service. They were considerate and thoughtful and their Manager Karen Bishop could not have been more helpful. She made me feel like I was her client and she kept me informed every step of the way. I would highly recommend Karen and her team to both sellers and buyers. Keep up the great work and thanks again. Ray
Ray Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you Ray, for your kind review
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5/5
Trustpilotexcellent experience in difficult times
Came down from Scotland for a gruelling week of house hunting in rural Northants, Beds and Bucks using a number of estate agents.I recognise the difficulty the COVID-19 pandemic has caused those involved with property sales and delighted to say all the agents we used were meticulous in managing viewings.I was particularly impressed with the performance of the staff at Howkins and Harrison. Very professional , knew their geographical area and were extremely helpful. Sadly for them I bought a house with another agent, no fault of theirs though. If I have to sell the house Iβm buying Howkins and Harrison will receive the instruction.Particular thanks to Holly, Karen and Julian.
John Β· 26 September 2020
Agent replied Β· 13 June 2024
Thank you John. The very best with your move!
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5/5
GoogleGreat service from Andrew and his team in Ashby. Very professional from start to finish, with great photo's, lovely glossy details and accompanied viewings. Sold the house within 2 weeks, at a price 10% higher than that proposed by another local agent and completed the whole process within 10 weeks. Regular communication was received throughout the process to keep us advised on progress. The team that dealt with us are all stars, many thanks to - Emily, Jackie, and Christine.
Tim Β· 27 August 2020
Agent replied Β· 26 August 2024
Thank you very much for your feedback, Tim. We are delighted that we met your expectations.
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5/5
TrustpilotIβve had a great experience with H&H
Iβve had a great experience with H&H, with Evie in particular. Very responsive and accommodating.
Bobby Β· 22 August 2026
Agent replied Β· 31 May 2026
Thank you!
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5/5
GoogleDealt with Howkins & Harrison (Ashby) as they were the agents for a flat my father purchased. Through the protracted purchasing period, nothing caused by the agents, they were extremely helpful, professional and nothing was too much trouble. Jackie and Billy particularly stood out from first viewing to picking up the keys to the property. They were always at the end of the phone and were very useful at getting the solicitors aligned. I would have no hesitation recommending them and would use them again if I wanted to sell my property..... hopefully not in the near future though :) Many thanks again.
Dave Β· 11 December 2025
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5/5
TrustpilotAlex was fantastic
Alex was fantastic - I reported a broken appliance and it was replaced within 4 days, even with a long Bank Holiday to contend with! H & H are a great lettings agency, and weβre lucky to also have a great landlord. Thanks for all you do!
Ella Β· 30 March 2024
Agent replied Β· 13 June 2024
Thank you very much Ella!
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5/5
TrustpilotHowkins and Harrison Lutterworth branchβ¦
Howkins and Harrison Lutterworth branch have been a pleasure to work with! We had a difficult chain towards the end and the team (Ali especially) were always at the end of the phone! We managed to sort everything out between us and I hope we cross paths again! From one grateful Estate Agent to another⦠Thanks Ali :)
Darcie Β· 17 July 2023
Agent replied Β· 13 June 2024
Thank you for your kind review.
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5/5
TrustpilotSo helpful through out my moving intoβ¦
So helpful through out my moving into the property .. Eve is such an amazing person who responded to every query and very helpful .
Jinto Β· 3 February 2026
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5/5
TrustpilotFinally we have completed on our houseβ¦
Finally we have completed on our house sale during this exceptionally difficult time. I would like to thank Karen and the team for all their hard work in managing the process. I can honestly say that without it I would have given up many times during the 7 months it took the get over the line. A big thanks also goes to Mark and the letting team that managed the property over the last few years.
Biscuit Β· 28 April 2021
Agent replied Β· 13 June 2024
Thank you for the kind review and so glad we could help you across our multiple departments.
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5/5
GoogleWe just completed on our house yesterday. Jackie (who we have worked with previously) and the team were Wonderful in the Ashby Office. They kept us informed throughout the sale which was Great.
We would Highly Recommend Howkins and Harrison if you are looking to Sell or Buy a Property.
Thank you Jackie and the Team!
Alison Β· 27 August 2023
Agent replied Β· 26 August 2024
Thank you very much
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5/5
TrustpilotA big Thankyou to Vanessa
A big Thankyou to Vanessa from Howkins and Harrisonβs for helping me arrange the rental for my property. She was very professional and help me every step of the way, I would not hesitate to recommend Howkins and Harrison to anyone, they definitely give you a one to one professional service. Many Thanks Julie
Sharon Β· 5 October 2023
Agent replied Β· 13 June 2024
Thank you for leaving us a great review. We are so glad that our team was able to help.
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5/5
TrustpilotRented a property through Howkins &β¦
Rented a property through Howkins & Harrisonβs for the last 3 years and Lisa Swinnerton has been absolute star throughout our time there all the way to us moving out this week. Always willing to help resolve any issues we had. Friendly and caring. Thank you Lisa!
Estelle Β· 1 March 2024
Agent replied Β· 13 June 2024
Thank you!
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4/5
GoogleOverall, I was happy with the service. They went above and beyond to handle things at the house that I wasn't able to be there for, so that was helpful. Unfortunately, the initial estimate on the house, we didn't get and I had to push to lower the house price (after we started it too high) to ensure it sold. Overall, the entire process took way too long, but I don't know it's their fault. It's the system.
Michael Β· 11 December 2025
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5/5
GoogleAbsolutely brilliant. From the start Andrew was totally professional and instantly instilled my trust in him and his company. All through these very challenging times all viewings were undertaken either by himself or one of his team. Always giving me feedback.
Jackie is a star, always updating me, she's on the ball, professional and caring. A great team.
Overhaul their service is second to none. I wouldn't hesitate to highly recommend their services.PositiveProfessionalism
Keith Β· 27 August 2021
Agent replied Β· 26 August 2024
Thank you, Keith, for your kind review. Jackie & Andrew will be delighted.
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5/5
TrustpilotBest experience ever
Best experience ever! The first day we went to go view our new house we met Lisa Swinnerton who was very polite, she answered every question we asked, very professional. Definitely knows her job inside out. She was an absolute gem and got us moved into the house under two weeks, it was a very swift move. Lots of thanks Lisa.
Lexi Β· 23 February 2023
Agent replied Β· 13 June 2024
Thank you for this kind review Lexi!
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5/5
TrustpilotExcellent team work from my managing agent
Howkins and Harrison are my managing agent. The tenant vacated, and we reviewed the property and planned a refurb, including new cooker. They had their trades people and contacts. We worked together, agreeing prices etc. Everything went smoothly and according to plan. On the first week after completion they had found a new tenant, paying an increased rent. Excellent work. Thanks go to Mark, Javed and Evie.
Michael Β· 30 June 2022
Agent replied Β· 13 June 2024
Thank you Michael
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