Every review we hold for the Ashby-De-La-Zouch office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTHE Estate Agents ... "Howk"an there be any doubt?
Andrew and his Team are nothing less than amazing!Just one of the myriad phone calls they made on our behalf, paid for their services outright!I firmly believe our plans could not have concluded without H&H going "above and beyond".Informative, communicative, fair, honest, hard-working and caring are just a few of the words to describe these true professionals.I would not hesitate to use their services again.Thank you, ALL, for a memorable journey! :)
CF · 21 January 2022
Agent replied · 13 June 2024
Thank you for your kind review.
★★★★★ 5/5
TrustpilotEvie Kondracki is so awesome
I am a tenant of Howkins & Harrison and I greatly appreciate Evie Kondracki's enthusiastic support, ready to answer my questions in a very quick time. She is professional. I feel very lucky and happy to choose Howkins & Harrison
Phuoc · 23 July 2024
Agent replied · 23 August 2024
Thank you!
★★★★★ 5/5
TrustpilotLetting After 10yrs
After 10yrs with Howkins & Harrison managing my property, my experience was turned around with Kelly Petterwood dealing with the end of tenancy which was a breath of fresh air.
Ewart · 17 December 2025
★★★★★ 1/5
TrustpilotI started renting a property 4 years…
I started renting a property 4 years ago with Howkins and Harrison, since being in the property we have completely re done the garden re decorated everywhere and re carpeted, recently we have had to move out the property due to a change in circumstance, we deep cleaned the house and carpets due to us being allowed to keep dogs. New tenants have been in the property for a week and complained about dog hair to which images have been sent with minimal dog hairs showing I am now being told out of an £800 deposit I was originally getting back only £195 and there will be more reductions due to the new tenants wanting the carpets re done! Absolutely appalled at this treatment we have improved the property and left it in a fit and clean condition and now being told a week after someone else had had the keys and moved in that I am still going to be charged for there mess! NOT HAPPY!!
Jess · 5 February 2020
Agent replied · 13 June 2024
Hi Jess, apologies for the delay, I wanted to investigate fully below replying to your review. After working hard to provide a suitable solution to your tenancy situation, the team are disappointed to read your review. However, if you would like to dispute our decision under the terms of the tenancy, please contact the Tenancy Dispute Service by following this link: https://www.tenancydepositscheme.com/deposit-disputes/
★★★★★ 5/5
TrustpilotAlex was a star to me that fateful day
Alex, the gentleman who came to open the door for me was extra ordinary. He had a lot of patience, he helped me in putting my stuffs in the van. He was extremely humble. Many thanks to him again.
Mr · 1 August 2024
Agent replied · 23 August 2024
Thank you!
★★★★★ 5/5
TrustpilotBroken light switch reported on the…
Broken light switch reported on the weekend - Alex has sorted out a contractor who got in touch on Monday, appointment set for the next day. Seamless service, thanks again, Howkins&Harrison team.
Anna · 18 November 2024
Agent replied · 13 June 2024
Thank you Anna for sharing such a positive review.
★★★★★ 5/5
TrustpilotHoskins & Harrison
All went extremely well, the estate agent was very helpful in tracing some information
WALSH · 26 January 2023
Agent replied · 13 June 2024
Thank you!
★★★★★ 5/5
GoogleWe are so grateful to the team at Howkins and Harrison! A big shout for Matt, Jackie and Andrew. They were organised, in regular contact and always followed up when we needed help, we weren’t even their direct customer, we were buying a house from them! The absolute standard of professionalism and friendliness. Thank you for finally getting us into our beautiful home.PositiveResponsiveness, Quality, Professionalism, Value
Alice · 27 August 2022
Agent replied · 26 August 2024
Thank you Alice!
★★★★★ 5/5
GoogleBrilliant service, highly recommended. They are still one of the few estate agents which deal with your sale from the start to completion - most agents use call centres once your property is STC.
Used them for the sale of three properties, great communication with a real personal touch at a really competitive price.
Robert · 27 August 2023
Agent replied · 26 August 2024
We appreciate this, thank you!
★★★★★ 5/5
TrustpilotGreat Response time
Only been with Howkins & Harrison for a short while.Alex has always been quick responding with any Issues we may have had with the property.Emails have always been clear and straight to the point.Excellent Stuff.
John · 10 September 2024
Agent replied · 23 December 2024
Thank you!
★★★★★ 5/5
TrustpilotNikki was absolutely lovely
Nikki was absolutely lovely, very friendly and informative. Great customer experience.
Cheryl · 19 March 2023
Agent replied · 13 June 2024
Thank you!
★★★★★ 5/5
TrustpilotFaultless in all respects
We could not fault Howkins and Harrison when they acted for us to sell our property.Their market knowledge and dedication were a true credit to them and I have absolutely no qualms whatsoever in recommending them to any future sellers who are looking for an agent to act on their behalf.The one real attribute that sets them above all other agent we have had dealings with in the past is that “THEY CARE PASSIONATELY ABOUT THEIR ROLE AND ALWAYS HAVE THE BEST INTERESTS OF THE CLIENT AT HEART”.We were never left in the dark and were contacted regularly to update us on the sale progress.Well done Howkins and Harrison but I really must single out Christopher Ollerenshaw for his professionalism and dedication.Malcolm Turner
Malcolm · 15 January 2019
Agent replied · 13 June 2024
Thank you so much Malcolm for your kind words. Best wishes
★★★★★ 5/5
TrustpilotSuccessful Sale despite difficulties
The house sale was well launched and Howkins found a suitable buyer in an acceptable period. Although only a 4 party chain, the sale process was very awkward, particularly coping with a party who had used inferior agents (Purple Bricks) and low cost legal services. They were a nightmare to work with (wouldn't communicate, lost documents, etc.).The success of the sale (for us and the whole chain) was very largely down to the persistence, patience and effort input by Beth and Alison in the Lutterworth branch. Well done!
Mervyn · 6 November 2018
Agent replied · 13 June 2024
Thank you so much for this fabulous review. Best wishes
★★★★★ 5/5
TrustpilotWhat a wonderful team at Ashby
What a wonderful team at Ashby. Just completed sale in Packington and given so much support by everyone. Special mention has to go to Jackie who kept in touch regularly, calmed nerves and gave support when needed. She's wonderful
Linda · 21 June 2024
Agent replied · 23 August 2024
Thank you!
★★★★★ 5/5
TrustpilotDeborah is fantastic!
We are currently in the process of buying a property that is being sold through Howkins & Harrison. We have been in contact throughout with Deborah and she has been absolutely amazing. She has been open and honest and has kept us in the loop about everything. Whenever I have spoken with Deborah she has been understanding and friendly. Honestly, I can not thank her enough!
Amy · 5 June 2022
Agent replied · 13 June 2024
Thank you
★★★★★ 5/5
GoogleBilly at Howkins and Harrison has been excellent, helping make our recent purchase an stress-free and simple experience. Communication was always clear and fast. I definitely recommend.
Megan · 17 December 2025
★★★★★ 5/5
Trustpilot5 star service
We rent our property out through Howkins & Harrison. Everyone is so professional & helpful. We usually deal with Kelly & she’s excellent .Would 100% recommend.
Georgia · 22 December 2025
★★★★★ 4/5
TrustpilotJaved is Polite
Javed is Polite, Helpful, Efficient and Professionalhe worked hard in getting us the right tenants for our rented property well done JavedJames Jordan Rentals
James · 6 May 2021
Agent replied · 13 June 2024
Thank you!
★★★★★ 4/5
TrustpilotA brilliant combination - friendly and professional.
The staff through out had a friendly yet constructive and professional approach. They listened to my concerns and as appropriate acted in a proactive manner. They succeeded in pushing the sale forward. They always returned calls and did actions within the time frame they had promised. The staff on occasions saved my sanity by their listening proactive approach.
Margaret · 25 February 2023
Agent replied · 13 June 2024
Thank you very much!
★★★★★ 5/5
TrustpilotChris was a very good mediator when in…
Chris was a very good mediator when in the final stages of our move everything became a little fraught .. He balanced his role looking after the seller and the purchaser.
Tracey · 9 July 2018
Agent replied · 13 June 2024
We really appreciate your feedback - thanks so much for taking the time to leave us this review. Your kind words have been passed on to Chris!
★★★★★ 5/5
GoogleGreat service from start to finish. The residential team, led by Andrew, were first class. His knowledge and experience helped us to consider a couple of options, price the house for a smooth sale and to understand the process.
Emily, Jackie and the office team kept us updated throughout the process to completion with regular updates, suggestion and help.
I'd suggest for selling a property they are the only team in town to consider.
Jon · 27 August 2020
Agent replied · 26 August 2024
Thank you for your kind feedback, Jon. Apologies that we missed sending a reply when you took the time to write it.
★★★★★ 5/5
TrustpilotDrew handled the move out and deposit…
Drew handled the move out and deposit process extremely well. He coordinated the required works and kept me fully informed along the way. Excellent service.
M · 17 December 2025
★★★★★ 5/5
TrustpilotFirst Class and effective response
Drew took my call and responded within 30 mins. In that time he had arranged things with the landlord and authorised work to be done the following day. Lightning fast service from a friendly and very effective guy.
Mike · 23 May 2024
Agent replied · 13 June 2024
Thank you!
★★★★★ 5/5
TrustpilotExtremely friendly and helpful
Howkins & Harrison have recently taken over from Ashby Lettings. Nick from the Ashby office came round today for the inspection. He explained the transition to us very clearly and ensured he’ll get the issues with the property sorted. Very pleasant and helpful and can’t ask for more!
Ben · 25 October 2023
Agent replied · 13 June 2024
Thank you so much for leaving us a great review, Ben. We are so glad our team could help.
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