Trusted Agent profile · Ascot
★★★★★
579 reviews across 2 platforms
37 High Street, Ascot, SL5 7HG
Part of Strutt, see every office.
Strutt's office in Ascot, at 37 High Street, is rated 4.5 out of 5 across 579 reviews on two platforms, including 138 Google reviews rated 4.8.
Every review we hold for the Ascot office, from every platform, shown as written. First names only.
5/5
TrustpilotMy experience with Strutt and Parker
My experience while working with Strutt and Parker was a fast and seamless one. The agent I was working with (Fai Nesari) was attentive to my needs and was quick and clear with her responses. She made the process of searching for properties very easy. Once again thank you Fai!
5/5
TrustpilotCaroline Clark. Strutt and Parker Lettings
I have worked with Caroline Clark, (Head of Lettings for Ascot and Sunningdale) to secure homes for my clients for 20+ years. She is a true professional in the world of lettings, I would recommend Caroline and her team to anyone wanting to rent a home. Kate Mason, Director, Home Finders & Relocation Limited.
1/5
TrustpilotViewed a property with them and offered…
Viewed a property with them and offered in writing as requested after the appointment. Didn’t hear anything back for a few days so called to chase and to be told another offer was accepted. I wasn’t called to ask if I wanted to increase my offer which I would have done to the asking price or even over asking price.The viewing assistant said on the appointment the house will be redecorated before move in and to make sure we put that down on the offer which we did. When I called them to check on my offer they said they have gone with another offer because they didn’t want it painted. (We didn’t request this but the agent said it would be so we wrote it down)They sound absolutely clueless on the phones and obviously don’t communicate or know how to work for their landlords or they could have got more money from me.Told the lady I wouldn’t rent from them ever after this first experience with them all I can say very disappointing for a ‘well known’ agent in the area.
5/5
TrustpilotStrutt & Parker are brilliant!
Strutt & Parker are brilliant - in particular Andrew Harwood and the team. I could not fault their professionalism, knowledge and expertise. The viewings at our property were always very accommodating and done with a smile! Their attention to detail is spot on. I hope to do business again in the future!
5/5
TrustpilotMy experience with Ed over my property…
My experience with Ed over my property in Kent was unbelievably and he better potential clients very well, so much so the first client he showed bought my property which we were very impressed with. He was incredibly professional and handle everything with care.
5/5
TrustpilotWe recently bought a property marketed…
We recently bought a property marketed by the Perth Branch and although we were not specifically their “clients” (as they were acting for the seller), we found them to be so friendly, helpful and accommodating.
5/5
TrustpilotThe sale of my property was handled well
The sale of my property was handled with great expertise. Viewings were advised and conducted without fuss, feedback thereafter was prompt and informative and once a buyer had been identified and terms agreed the execution of process was made as stress free as possible with oil poured on troubled water as required!
5/5
TrustpilotGina is one in a million
Gina is one in a million. Always returning phone calls and texts promptly. Always very pleasant, determined, focused, driven and dedicated but not at all pushy. We have given Gina a new name, it's Tina Turner simply the best. Regards John and Sue
5/5
TrustpilotHouse Purchase …
We used Strutt and Parker for a house purchase. The service provided has been excellent from start to finish. Victoria was very efficient at organising multiple viewings for us, and being there where various surveys were carried out. I would definitely recommend their services.
5/5
GooglePhilippa, Senior Property Manager has done a fantastic job over the past few years with us, and is a real asset to Strutt and Parker. She has been so professional, efficient and simply brilliant with anything we've needed. Thank you Philippa!
5/5
TrustpilotWe “let” our property through the Ascot…
We “let” our property through the Ascot office. Caroline was knowledgable on the area, other properties we would compete with, the area generally and was totally professional. Where other “lettings agents” failed, Strutt and Parker excelled and we managed to let our property quickly. Excellent company to deal with
5/5
GoogleJilly is cheerfully professional which contributed greatly to making the house buying process very positive. She is experienced, accommodating and very efficient going above and beyond to get things done.
5/5
GoogleI sold my house three months ago through Strutt & Parker. It was the easiest sale I have ever experienced. George navigated me through the whole process with accurate advice all the way, on timings, price, and calmly mediated any problems that arose. Would highly recommend.
Hi Melissa, thanks very much for your review. We're glad George was able to support you throughout the process. Best wishes, Strutt & Parker
5/5
TrustpilotExcellent experience with Strutt
Lucy Crane acted for us and was excellent. Lucy made every effort possible to ensure the sale went through and was extremely approachable throughout. This made a huge difference to our experience and we would recommend Strutt and Parker to anyone selling a house
5/5
GoogleI recently sold my house through Emma at Strutt and Parker. It was long and drawn out process in a difficult market, Emma was exceptional in her tenacity and professionalism, often working well into the evening to ensure the sale went through. Outstanding service and would absolutely engage Strutt and Parker again.
1/5
TrustpilotPoor customer service and failure to…
Poor customer service and failure to keep assurances.I requested details on a development in shrewsbury and was told they would be sent to me by the the agent promoting the property. Several weeks passed without any contact, so I called again and was told the agent would get back to me within the hour; needless to say, he did not. Very unprofessional.
Thank you for your feedback and raising your concern. Please respond with your contact details so we can look into this.
5/5
GoogleCaroline and Christine were absolutely fantastic at securing my family our rental property - without their speedy actions we would either not be in the home we wanted & it would have cost us a lot of money and hassle. I would definitely recommend them.
5/5
GoogleSpoke to jilly in the Ascot office who knew the area the market and had clients lined up ready to view within a day . Smooth process good communication throughout. Thoroughly happy with the service Strutt and Parker offered and I would recommend them.
Hi Pip, thank you for your review! We are so glad you had a great experience with our Ascot team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
GoogleHighly recommend Strutt and Parker, Christine Froud has gone above and beyond with her service. Communication has been excellent. A real pleasure to work with.
5/5
GoogleA professional and dedicated team who are easy to work with and keep you fully in the loop. Diana , handling the sale of our property , is always punctual, polite , and has an excellent grasp of the market. Would definitely recommend.
Hi Martin, thank you for your feedback. We are very proud of our Ascot team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
GoogleI have been a 5 year tenant with Strutt & Parker Ascot and have been very well looked after. Thank you specifically Christine Froud.
5/5
TrustpilotExcellent, personal service
Excellent, personal service. Katherine and the team offered us lots of local knowledge about the area, even to the extent of recommending dance classes for our daughter. At all stages of the process, we felt there was a real commitment to finding us the right home.
5/5
TrustpilotExcellent service from Gina
I bought a house in Oakleigh Park recently, Gina Simpson was the agent in charge. Gina was very honest and professional throughout the process and if I ever sell the house in the future I would be certain to choose her as the agent
5/5
GoogleI have always found all the lady's in the office to be Reliable, professional and easy to work with. Thanks for everything mick
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