Trusted Agent profile Β· Ascot

Strutt and Parker Lettings Ascot reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

552 reviews across 2 platforms

37 High Street, Ascot, SL5 7HG

Strutt and Parker Lettings's office in Ascot, at 37 High Street, is rated 4.5 out of 5 across 552 reviews on two platforms, including 136 Google reviews rated 4.8.

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4.8 / 5

136

Reviews on Google

This office

Trustpilot logo

416

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ascot office, from every platform, shown as written. First names only.

5/5

Trustpilot

HIGHLY RECOMMEND

HIGHLY RECOMMEND. I bought a flat in Notting Hill and the estate agent Michael McD from Strutt and Parker could not have been more professional and helpful through the whole buying process.It was a pleasure to meet Michael. He always offered help and advice which was so valuable for me as a first time buyer. Michael was super reliable and very trustworthy - he is that person you like to work with when going through such an important and challenging process. Thanks so much, Kerstin

Kerstin Β· 8 January 2024

5/5

Google

Philippa Ives has been our property manager for 13 years. During this whole time she has been simply outstanding - super helpful, responsive and cheerful. She was able to quietly and calmly address any issues that arose or dumb questions from me. I don't think our letting experience would have been as positive without Philippa and the rest of the team at Ascot. Thanks Philippa.PositiveResponsiveness, Professionalism

Tamara Β· 16 June 2022

Agent replied Β· 15 June 2024

Hi Tamara, thanks very much for your kind review. We will be sure to pass this on to Philippa. Best wishes, Strutt & Parker

5/5

Trustpilot

No nonsense approach

We engaged with Strutt and Parker Perth, because I liked Hamish’s no nonsense approach and his approachable style. Nothing has been too much trouble for Hamish or Amy. And they have made a difficult sale in a challenging market as stress free as they could. Whether it be show clients round, pick up keys, or give advice. The handholding when I was an overly anxious seller waiting for missives to conclude was second to none. Amy in particular shone at making sure I was 100 percent in the loop and clear about next steps. I am very happy that I made the right choice when I picked Strutt and Parker to be our agents.

Mrs Β· 5 November 2025

5/5

Google

Georgie could not have been more helpful in facilitating our house purchase

Sara Β· 12 August 2026

Agent replied Β· 12 October 2026

Thank you Sara for your review! We're thrilled to hear that you enjoyed working with Georgie. Your recommendation means a lot to us and we look forward to supporting you in the future! Kind regards, Strutt & Parker

5/5

Google

Philippa at Strutt & Parker, Ascot has been looking after our property for a number of years, with true professional advise, help and has found us the best tenants - forever grateful for everything πŸ™πŸΎ …

Fiona Β· 16 September 2025

5/5

Google

We received very good service from this Strutt & Parker Ascot. We have been working with Christine Froud of Strutt & Parker Ascot for a long time and we are very grateful for her kindness and for always introducing us to the most suitable clients. We highly recommend this agent .

DAE Β· 16 September 2025

Agent replied Β· 16 April 2026

Good afternoon, it’s wonderful to hear we’ve been able to support you well, thank you for your feedback. Kind regards, Strutt & Parker

5/5

Trustpilot

Thank you to Amy McMenemy

On behalf of my Husband & I, we wanted to extend our gratitude to Amy McMenemy in the proactive experience she provided for us throughout our journey to sell our property. We emigrated and left the sale of our home in the hands of Amy. In a somewhat tumultuous market, to say we were apprehensive about finding a buyer in a timely manner would be an understatement. It was through Amy’s tenacity and dedication from chasing every lead, to revisiting previously interested parties that she secured us a good buyer. We found her communication style extremely easy to work with, especially given we are now on the other side of the world. We have used Strutts for the last two sales of our properties & Amy exemplifies the great reputation they’ve built up over many years. Thank you Amy. We would personally ask for you next time should we return to the UK property market in future.Mr & Mrs Wilson.

Freya Β· 9 June 2023

5/5

Google

Diana Steer, handled the sale of our property in Ascot earlier this year. The whole team were genuinely very enthusiastic and complimentary of our property and decor which was lovely. It was a tricky market and and we rejected a couple of very low offers. We kept our nerve and with help from the team and Diana's calm and attentive manner, sure enough a few more offers from different parties came in and we ended up at our asking price. The sale was then handled quickly and efficiently with Diana liaising at every level with both parties. Thank you everyone. Richard and Helen

Helen Β· 25 May 2024

Agent replied Β· 15 June 2024

Hi Helen, thanks very much for your review. We're glad our Ascot team were able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

Jilly at Sunningdale branch had been very helpful throughout the whole process of the purchase, which took a few months due to market hypes and downs, including the mortage crisis caused by the then new gov. Thanks Jilly and her colleagus. We are happy with the service.

Hawching Β· 16 June 2023

Agent replied Β· 15 June 2024

Hi Hawching, thanks very much for your review. We're glad Jilly was able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Trustpilot

Selling hrough Strutt and Parker Sevenoaks

Victoria at Strutt and Parker Sevenoaks was very positive about finding a purchaser and gave some great ideas about presenting my property to achieve the best price.She remained positive through difficult market conditions and kept me completely upto date throughout the whole sales process. Staff always passed on messages from the purchaser responding quickly which enabled the sale to proceed smoothly.

Tina Β· 1 July 2024

5/5

Google

It's only when you have a troublesome sale that you really get to know how good and valuable a professional agent is. Diane was excellent though-out the process. Diane kept us informed at every stage, was always contactable and re-assuring. Highly recommended.

James Β· 16 June 2023

Agent replied Β· 15 June 2024

Hi James, great to hear that you had such a positive experience. We will make sure to pass your feedback on to Diane. Kind regards, Strutt & Parker

5/5

Trustpilot

The Stars in the Sevenoaks Office Truly Shine.

Seeking a new home near family after the death of my husband has been tough; 43 years of marriage then it’s all change. The warm, empathetic support and professional courtesy extended to me by the staff at the Sevenoaks branch has been hugely appreciated. Not only did they find me a new home but their genuine enthusiasm has imbued me with real sense of hope. They have shown that despite the necessary demands of business, humanity can triumph. Thank you for helping me find my future.

Pia Β· 14 June 2025

5/5

Trustpilot

Excellent communication

I have just let my property through Strutt and Parker Kensington office. I have had a very good experience. Ajay was excellent and keeping me informed throughout the whole process.

Elaine Β· 5 July 2025

5/5

Google

Can’t thank Strutt and Parker enough for all the assistance with finding a property and how quick and easy the process was. Massive thank you to Christine who made sure we were kept up to date and was a massive help

Emma Β· 16 June 2023

Agent replied Β· 15 June 2024

Hi Emma, thank you for your review! We are so glad you had a great experience with our Ascot team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Google

We just recently used George at Strutt Parker and had a thoroughly professional service. We felt totally cared for….timely communication, expert advice, and a friendly demeanour….leading to a successful sale. Thank you George and your team….we will definitely use you again.

Helyna Β· 16 June 2023

Agent replied Β· 15 June 2024

Hi Helyna, thank you for your feedback. We are very proud of our Ascot team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Trustpilot

Strutt and Parker - Ascot Office

Strutt and Parker, Ascot Office: We rented a property in Sunningdale through the Strutt & Parker lettings team at Ascot. They were extremely professional in the handling of all aspects of the rental. Strutt & Parker also managed the property during our tenancy. Special mention in that respect must go to Philippa Ives, Associate Director of Property Management. Philippa was very attentive and understanding of any issues we raised; she kept us fully briefed of instructed works and was respectful and polite towards us as tenants - something that has not always been the case in our experience when previously renting. At the outset of the tenancy Philippa made several visits to the property to ensure all was in order and take note of our comments post check-in. Again, at the end of the tenancy she was exceptionally helpful with the various check-out related activities that had to be undertaken. We would like to thank the lettings team and Philippa for her support & help as the PM when renting through Strutt & Parker.

K Β· 17 October 2022

5/5

Trustpilot

Strutt and Parker - St Albans

We have recently completed the purchase of our new home in St Albans via Strutt and Parker who have been very helpful, friendly and professionally attentive throughout the process. We are grateful that Rozanne and Nicola were responsive and thorough during the negotiation and documentation phase and especially thankful that Kerry was available to facilitate and coordinate on behalf of both parties; her communication and persistence were absolutely instrumental in reaching exchange and completion against a challenging deadline. Many thanks for all your help, we would happily recommend your services.

Steve Β· 16 September 2022

5/5

Trustpilot

S&P- A highly professional, efficient agency.

I am so glad I chose S&P to sell my large Georgian home. I have a long history of buying and selling houses so I almost expected the pitfalls and inefficiency that have become predictable from other agents. However, S&P's Consultant Gina Simpson made it a very short and pain-free process. I am sure behind the scenes she worked very hard, but for me her no fuss, no headache, and professional approach made it all go orderly and smoothly to its conclusion. Her negotiation skills on our behalf meant we ( she ) achieved almost the asking price in a home that is so unique it could easily have stuck around on the market if left to other agents' middle-of-the-road efforts.Gina is empathetic, full of great ideas and initiative for overcoming hurdles and is also very personable and pleasant to work with. I would not hesitate to recommend S&P to anyone at any level, but in particular for high-end properties.

Hazel Β· 13 August 2022

5/5

Trustpilot

Sian in Notting Hill was A+

Sian in the Notting Hill branch was a great help throughout my search for a new property to rent. She was diligent in following up and introducing new properties then professional throughout the negotiation process. In addition, she remained engaged and communicative after a contact was signed (which, in my experience, doesn’t happen with other agents). I’d happily work with Sian again and can recommend others her to others looking to rent in Notting Hill

J Β· 3 July 2025

5/5

Google

We recently bought in Windlesham from Jilly at Strutt & Parker. Jilly is an absolute breath of fresh air and a first-class estate agent! She is honest, reliable and eases the very stressful process of moving house. Don’t hesitate - she is absolutely brilliant.

Ruth Β· 25 November 2024

5/5

Trustpilot

Trying to sell in the recent economic…

Trying to sell in the recent economic climate was not easy. We were very happy with the service provided by Amy and Hamish who were always responsive and helpful, meeting as necessary to discuss next steps and how best to respond to a changing sales market. They realised how much the house meant to us over many years and made good links with our lawyer pending the sale.

Andrew Β· 4 September 2025

5/5

Trustpilot

Sarah Cull’s decades of experience…

Sarah Cull’s decades of experience provided us with fantastic advice and a clear strategy to sell our house so we could purchase our dream house. Sarah handled our copious amounts of questions with grace and professionalism throughout.

Harriet Β· 26 May 2026

5/5

Trustpilot

First class service

We have recently successfully sold our property with Strutt & Parker Salisbury, this is the 2nd home they have sold for us & having had an excellent experience the first time left us with no doubt they were the correct agents to use.Sarah Cull who is a Senior Associate Director was our contact & we have to say is a consummate dedicated professional in every sense of the word, as is Fiona Pengelly who is the director & head of residential sales. We had full control of our sale with Sarah’s professional focused advice constantly at our side, she is a highly talented agent with the utmost integrity & makes you feel that you are her soul client, nothing is to much trouble for her.There was daily communication with both us & our buyer which concluded with an extremely successful sale.The fees you pay are worth every single penny for the expert dedicated staff whose emphasis is attention to detail & providing a first class service to their clients. Our grateful thanks to Sarah, Fiona & all the team at Strutt & Parker.

Bernadette Β· 20 April 2022

5/5

Trustpilot

Strutt and Parker Sevenoaks Branch have…

Strutt and Parker Sevenoaks Branch have recently completed the sale of our property. Despite the chain being problematic due to the failings of other estate agents within the chain. Victoria Rose of S & P was professional, honest and did everything possible to ensure our buyers were able to proceed with the purchase on many occasions out of office hours and at weekends. The good lines of communication S & P maintained between buyers, solicitors and developers resulted in us moving into our dream Home.

Di Β· 9 April 2025

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