Trusted Agent profile
★★★★★
538 reviews across 2 platforms
37 High Street, Ascot SL5 7HG
Strutt and Parker Lettings's Ascot office at 37 High Street is rated 4.5 out of 5 across 538 reviews on two platforms, including 129 Google reviews rated 4.8. The 409 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Ascot office, from every platform, shown as written. First names only.
5/5
TrustpilotWe were delighted with the service…
We were delighted with the service provided by Hamish Spencer-Nairn and Amy McMenemy in the Perth Office. They were very responsive to our queries and nothing was too much trouble! The key exchange was seamless and the post-sale communication has been excellent. We would have no doubt in engaging Strutt & Parker to deal with the sale of our home in the future.
5/5
TrustpilotA Very Personable Execellent Agent
William Allison of the Summertown Office.I have had two viewings with Will this week and felt I needed to write a review. I have been buying and selling property for the last thirty years and Will is just the most perfect person to be an estate agent. He has just the right amount of presence and confidence but completely understands the need to also be silent and allow the prospective buyer time to think. All questions were answered succinctly and his calm persona makes him one of the best agents I have had a viewing with. He really is absolutely innately equipped for this vocation. Thank you so much! R. Wright
5/5
TrustpilotAaron Turner at Strutt and Parker - excellent sales agent and negotiator
We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker!
5/5
GoogleDealing with Strutt & Parker has always been so easy and straight forward. They always respond very promptly when contacted and resolve any issues swiftly and efficiently. Christine Froud is my contact and she is excellent.
5/5
GoogleDiana Steer - Senior Negotiator in the Strutt and Parker (Ascot Office) - managed a challenging sale with great professionalism, pragmatism and focus. Diana is hard working, a great communicator and was always entirely transparent and honest, balancing the needs of the seller and buyer with sensitivity and fairness. Diana is the sort of negotiator which any estate agent and customer would be pleased to have manage a sale.
5/5
TrustpilotStrutt & Parker Review
We engaged Strutt & Parker to sell our country house property in May 2023. This turned out to be a very difficult period for property sales. We felt S & P gave us every support during this time, with regular communication, realistic appraisals and an enduring interest. We didn't feel that we went 'stale' and throughout the process S & P continued to promote our property and seek a buyer culminating in a successful sale. We are so very grateful for all that the team did to achieve this. We would definately recommend them.
5/5
TrustpilotHIGHLY RECOMMEND
HIGHLY RECOMMEND. I bought a flat in Notting Hill and the estate agent Michael McD from Strutt and Parker could not have been more professional and helpful through the whole buying process.It was a pleasure to meet Michael. He always offered help and advice which was so valuable for me as a first time buyer. Michael was super reliable and very trustworthy - he is that person you like to work with when going through such an important and challenging process. Thanks so much, Kerstin
5/5
GooglePhilippa Ives has been our property manager for 13 years. During this whole time she has been simply outstanding - super helpful, responsive and cheerful. She was able to quietly and calmly address any issues that arose or dumb questions from me. I don't think our letting experience would have been as positive without Philippa and the rest of the team at Ascot. Thanks Philippa.PositiveResponsiveness, Professionalism
Hi Tamara, thanks very much for your kind review. We will be sure to pass this on to Philippa. Best wishes, Strutt & Parker
5/5
GooglePhilippa at Strutt & Parker, Ascot has been looking after our property for a number of years, with true professional advise, help and has found us the best tenants - forever grateful for everything 🙏🏾 …
5/5
GoogleWe received very good service from this Strutt & Parker Ascot. We have been working with Christine Froud of Strutt & Parker Ascot for a long time and we are very grateful for her kindness and for always introducing us to the most suitable clients. We highly recommend this agent .
Good afternoon, it’s wonderful to hear we’ve been able to support you well, thank you for your feedback. Kind regards, Strutt & Parker
5/5
TrustpilotThank you to Amy McMenemy
On behalf of my Husband & I, we wanted to extend our gratitude to Amy McMenemy in the proactive experience she provided for us throughout our journey to sell our property. We emigrated and left the sale of our home in the hands of Amy. In a somewhat tumultuous market, to say we were apprehensive about finding a buyer in a timely manner would be an understatement. It was through Amy’s tenacity and dedication from chasing every lead, to revisiting previously interested parties that she secured us a good buyer. We found her communication style extremely easy to work with, especially given we are now on the other side of the world. We have used Strutts for the last two sales of our properties & Amy exemplifies the great reputation they’ve built up over many years. Thank you Amy. We would personally ask for you next time should we return to the UK property market in future.Mr & Mrs Wilson.
5/5
GoogleDiana Steer, handled the sale of our property in Ascot earlier this year. The whole team were genuinely very enthusiastic and complimentary of our property and decor which was lovely. It was a tricky market and and we rejected a couple of very low offers. We kept our nerve and with help from the team and Diana's calm and attentive manner, sure enough a few more offers from different parties came in and we ended up at our asking price. The sale was then handled quickly and efficiently with Diana liaising at every level with both parties. Thank you everyone. Richard and Helen
Hi Helen, thanks very much for your review. We're glad our Ascot team were able to support you throughout the process. Best wishes, Strutt & Parker
5/5
GoogleJilly at Sunningdale branch had been very helpful throughout the whole process of the purchase, which took a few months due to market hypes and downs, including the mortage crisis caused by the then new gov. Thanks Jilly and her colleagus. We are happy with the service.
Hi Hawching, thanks very much for your review. We're glad Jilly was able to support you throughout the process. Best wishes, Strutt & Parker
5/5
TrustpilotSelling hrough Strutt and Parker Sevenoaks
Victoria at Strutt and Parker Sevenoaks was very positive about finding a purchaser and gave some great ideas about presenting my property to achieve the best price.She remained positive through difficult market conditions and kept me completely upto date throughout the whole sales process. Staff always passed on messages from the purchaser responding quickly which enabled the sale to proceed smoothly.
5/5
TrustpilotFlawless Sale
We were delighted with the service we received from Sarah Cull at Strutt & Parker. Selling a higher-value property in the Salisbury area can be challenging, given the smaller pool of buyers at this level, but she handled the process with top professionalism and insight.
5/5
GoogleIt's only when you have a troublesome sale that you really get to know how good and valuable a professional agent is. Diane was excellent though-out the process. Diane kept us informed at every stage, was always contactable and re-assuring. Highly recommended.
Hi James, great to hear that you had such a positive experience. We will make sure to pass your feedback on to Diane. Kind regards, Strutt & Parker
5/5
TrustpilotThe Stars in the Sevenoaks Office Truly Shine.
Seeking a new home near family after the death of my husband has been tough; 43 years of marriage then it’s all change. The warm, empathetic support and professional courtesy extended to me by the staff at the Sevenoaks branch has been hugely appreciated. Not only did they find me a new home but their genuine enthusiasm has imbued me with real sense of hope. They have shown that despite the necessary demands of business, humanity can triumph. Thank you for helping me find my future.
5/5
TrustpilotExcellent communication
I have just let my property through Strutt and Parker Kensington office. I have had a very good experience. Ajay was excellent and keeping me informed throughout the whole process.
5/5
GoogleCan’t thank Strutt and Parker enough for all the assistance with finding a property and how quick and easy the process was. Massive thank you to Christine who made sure we were kept up to date and was a massive help
Hi Emma, thank you for your review! We are so glad you had a great experience with our Ascot team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
GoogleWe just recently used George at Strutt Parker and had a thoroughly professional service. We felt totally cared for….timely communication, expert advice, and a friendly demeanour….leading to a successful sale. Thank you George and your team….we will definitely use you again.
Hi Helyna, thank you for your feedback. We are very proud of our Ascot team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
TrustpilotStrutt and Parker - Ascot Office
Strutt and Parker, Ascot Office: We rented a property in Sunningdale through the Strutt & Parker lettings team at Ascot. They were extremely professional in the handling of all aspects of the rental. Strutt & Parker also managed the property during our tenancy. Special mention in that respect must go to Philippa Ives, Associate Director of Property Management. Philippa was very attentive and understanding of any issues we raised; she kept us fully briefed of instructed works and was respectful and polite towards us as tenants - something that has not always been the case in our experience when previously renting. At the outset of the tenancy Philippa made several visits to the property to ensure all was in order and take note of our comments post check-in. Again, at the end of the tenancy she was exceptionally helpful with the various check-out related activities that had to be undertaken. We would like to thank the lettings team and Philippa for her support & help as the PM when renting through Strutt & Parker.
5/5
TrustpilotStrutt and Parker - St Albans
We have recently completed the purchase of our new home in St Albans via Strutt and Parker who have been very helpful, friendly and professionally attentive throughout the process. We are grateful that Rozanne and Nicola were responsive and thorough during the negotiation and documentation phase and especially thankful that Kerry was available to facilitate and coordinate on behalf of both parties; her communication and persistence were absolutely instrumental in reaching exchange and completion against a challenging deadline. Many thanks for all your help, we would happily recommend your services.
5/5
TrustpilotS&P- A highly professional, efficient agency.
I am so glad I chose S&P to sell my large Georgian home. I have a long history of buying and selling houses so I almost expected the pitfalls and inefficiency that have become predictable from other agents. However, S&P's Consultant Gina Simpson made it a very short and pain-free process. I am sure behind the scenes she worked very hard, but for me her no fuss, no headache, and professional approach made it all go orderly and smoothly to its conclusion. Her negotiation skills on our behalf meant we ( she ) achieved almost the asking price in a home that is so unique it could easily have stuck around on the market if left to other agents' middle-of-the-road efforts.Gina is empathetic, full of great ideas and initiative for overcoming hurdles and is also very personable and pleasant to work with. I would not hesitate to recommend S&P to anyone at any level, but in particular for high-end properties.
5/5
TrustpilotSian in Notting Hill was A+
Sian in the Notting Hill branch was a great help throughout my search for a new property to rent. She was diligent in following up and introducing new properties then professional throughout the negotiation process. In addition, she remained engaged and communicative after a contact was signed (which, in my experience, doesn’t happen with other agents). I’d happily work with Sian again and can recommend others her to others looking to rent in Notting Hill
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Strutt and Parker Lettings's Ascot office has 538 reviews across two platforms: 129 on Google, 409 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Strutt and Parker Lettings is rated 4.5 out of 5 across all 538 reviews, and 4.8 out of 5 on Google from 129 reviews, checked 9 October 2026.
Strutt and Parker Lettings, 37 High Street, Ascot SL5 7HG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.